Graphic Designer

+ About Us

At Pathfinder we identify with the need to build Strategy for Innovative Ventures in a ‘Digital Native’ manner. Our frameworks provide holistic guidance to startups navigating the challenging 0-1 terrain. We imbibe the adage – Strategy is what you see & not what you say, and transforming our frameworks into intuitive playbooks is the act at the end of the play.

+ Role Overview

Do you spend your days crafting Instagram stories and witty tweets? Do you obsess over analyzing algorithms and a cringe over boring content? Then we have the dream job for you.

We're on the hunt for a creative manager to join our team in a full-time role. You'll be our social media sherpa, conquering platforms like Facebook, Instagram, Twitter, LinkedIn, and even the next big thing that hasn't hit yet.

+ Key Responsibilities

Your mission, should you choose to accept it (and trust us, you should) will involve:

Content Crafting: We're talking memes that go viral, tweets that transcend opinions, and videos that make people- stop scrolling and start thinking.

Social Media Sherpa: You'll be responsible for managing the social media roster from conceptualization to publishing, making sure that our brand is voice on point and consistent.

Data Delving: Using your eagle eyes to analyze what's working (and what’s flopping) to make our social strategy sharper than a samurai sword.

Engagement: We want conversations, not crickets! Respond to comments, answer questions, and turn followers into brand advocates.

Staying Socially Savvy: Keep your finger on the pulse of the latest trends and hottest social media updates.

+ Qualifications

Have a degree in Journalism, Arts, Communications, or something equally impressive (but it's not a deal-breaker).

The writing skills that'd make Shakespeare go jealous and the voice of a witty talk show host.

Superpowers in design tools and social media management platforms(Canva, Zoho Social, etc;).

An analytical mind that can turn data into decisions.

A sprinkle of web analytics knowledge.

Creativity that bursts like a firework, an eye for detail sharper than a hawk, and an insatiable thirst for all things about social media and digital marketing.

+ Attributes

Entrepreneurial mindset with a passion for start-ups

Ability to thrive in a fast-paced, dynamic environment

High level of professionalism and integrity.

+ Why join us?

Impact: Create industry-first propositions that propel start-ups toward exponential growth.

Growth: Opportunities for professional development and career advancement.

Culture: Be part of a collaborative and supportive team that values innovation and creativity.

Compensation: Competitive salary and benefits package.

Who we are: We are reimagining financial products as consumer products, like Spotify or Netflix or Dropbox, making money and tools/services to manage it, available for simple monthly subscription fee so you can stream, share, sync it across accounts, devices, funding instruments, friends or family . Our mission is to help our users demystify their finances, maximize their savings, participate in sustainable debt efforts and spend intelligently.

Who we’re looking for Exceptional, innovative people! Passionate about delightful user experiences, clear about doing the right thing and hungry to impact millions of lives.

Why you should work with us: We are about doing the right thing always, both for our team and users. We are a positive, transparent and inclusive community celebrating success together, encouraging bias for action and individual brilliance. We are ambitious and want everyone thinking ‘impact and growth’. We are remote-first company with focus on employee well-being and an engaging work culture With rich experience in the world’s leading tech companies and banks, we deeply and equally understand both the ‘fin’ and ‘tech’ in fintech. Funded by leading global VCs like Sequoia, Massive, Index Ventures, Techstars, TASC ventures, Avesta and others, we’re in pursuit of a fantastic experience for both our consumers and colleagues. Beem is an equal-opportunity employer and proud of it. We aspire to create an inclusive culture of diverse people not just because it's the right thing to do but because heterogeneity inspires us and is more fun! We employ people solely on merit and do not discriminate against any employee or applicant because of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, marital status, pregnancy or related condition (including breastfeeding), or any other basis protected by law.

What you'll do

● Lead and oversee experience design projects and programs that influence positive change/impact across one more adjacent product teams

● Build wireframes, prototypes, and visual designs using best-in-class UI frameworks, and design systems to tackle difficult UX problems

● Partner closely with cross-functional partners to build strategic and impactful experience roadmaps

● Facilitate design workshops, critiques, and co-creation sessions that focus stakeholders on solving the underlying root causes of user/customer pain points instead of jumping to end-solutions

● Be a key stakeholder in building the design team and be sought out by adjacent teams for your obsession with craft quality and domain expertise

● Own design problems end to end, from initial concept through shipping and beyond

● Build flows and prototypes to tackle difficult UX problems

● Obsess over the details of visual and motion design

● Work with product managers to define products (requirements, strategic functionality, bold bets), not just translate them into design execution.

● Identify future opportunities, working as a key thought partner to your counterparts in product, engineering, and operations

● Partner with engineers to ship pixel-perfect designs

● The ship, measure, and improve your designs based on quantitative and qualitative feedback

● Brainstorm and iterate with your colleagues to help raise the bar on the whole experience

Basic Qualifications

● 7+years of UI/UXdesign experience

● A portfolio showing your high-quality, thoughtful UI and UX work

● A degree in HCI, Graphic Design, or related fields (B.Des, M.Des etc) ● Strategic product thinker with the ability to understand product goals, identify opportunities and make decisions based on the impact on people and the company

● Interaction design experience with the ability to define how an experience should behave based on understanding people's needs. Ability to use prototyping skills to demonstrate how a particular flow or interaction will work

● Experience with a breadth of design disciplines- design thinking, applied service design, user experience research, and beyond

● Must know-Figma,,Adobe Creative Cloud, Lottie files, Prototyping and deep understanding of components, design systems

● Must have experience with designing 0-1 products and scaling them

● Must have an understanding of visual and motion graphics to work with visual & motion designers to incorporate the requirements in the design process

● Must have worked with small to medium-sized teams in fast-paced environment

● Visual design skills with proficiency in typography, desktop/mobile UI, color, layout, iconography, and aesthetic sense

● Good to have-Worked directly with Startup founders or executives to bring ideas to real-life. Fintech experience is a plus.

●Work in a Business Process Outsourcing (BPO) Module providing Sales and Operations solutions to different local and international Business Development Unit and clients.

● Conduct quality-related reviews of customer service and engagement performance, evaluating against client and internal quality standards to ensure proper call and transaction handling. This includes call monitoring, review of data entry/transactions processed, and evaluation of any other performance metric that may impact quality (i.e. handle time, speed of answer, etc.).

● Provide specific feedback to supervisory and management staff regarding agent areas of opportunity for their team members. Support supervisory staff in their coaching efforts and provide coaching assistance as needed.

● Responsible for completing the required number of quality reviews for each customer service or engagement agent based on BPO Sales and Operations performance guidelines.

● Document all observations thoroughly by maintaining observation forms and call center monitoring databases.

● Participate in internal and external client monitoring/calibration sessions in order to ensure thorough understanding of programs, goals and client standards of excellence.

● As applicable, responsible for handling agent-level calls to maintain personal knowledge of program(s).

● May participate in and support the Quality Management (QM) Program in identifying and acting on opportunities that improve the quality and value of the service we provide to our clients and our employees.

● Responsible for understanding and complying with all policies, procedures, and regulations relating to job duties.

● Perform other duties as assigned by management.

The specific responsibilities and requirements for a Senior QA Specialist in an online casino may vary depending on the size and nature of the casino, as well as local regulations and industry standards. 

Work Experience Requirement

●Must have prior QA Lead experience in BPO set up

● Experience working in performance based setting

● Demonstrate leadership capability

● Provide mentorship to QA

● Strong analytical and problem solving skills

● Has a comprehensive understanding of QA concepts and principles.

● Basic to Proficient knowledge on data reporting and analysis.

● People management and development skills

● Project Management

● Proficient in Microsoft Excel

● Must be willing to report onsite in Cambodia

Salary Php80,000

INR 117,587

Role: Social Media Marketing

Industry Type: Real Estate

Employment Type: Full Time, Permanent

Job Description & Responsibilities

 Build and manage the company’s social media profiles and presence, including

Face book, Twitter, LinkedIn, and additional channels that may be deemed

relevant.

 Create shareable content appropriate for specific platforms to drive traffic and

customer engagement.

 Monitor and engage in relevant social discussions about our company,

competitors, and/or industry, both from existing leads and customers as well as

from brand new audiences.

 Run regular social promotions and campaigns and track their success.

 Track, measure, and analyze all initiatives to report on social media ROI.

Requirements

 Familiarity with online marketing channels.

 Up to date with the latest digital technologies and social media trends with a

command of each network and their best practices.

 Creative thinker.

 Excellent communication skills.

About Kloud9:

Kloud9 exists with the sole purpose of providing cloud expertise to the retail industry. Our team of cloud architects, engineers and developers help retailers launch a successful cloud initiative so you can quickly realise the benefits of cloud technology. Our standardised, proven cloud adoption methodologies reduce the cloud adoption time and effort so you can directly benefit from lower migration costs.

Kloud9 was founded with the vision of bridging the gap between E-commerce and cloud. The E-commerce of any industry is limiting and poses a huge challenge in terms of the finances spent on physical data structures.

At Kloud9, we know migrating to the cloud is the single most significant technology shift your company faces today. We are your trusted advisors in transformation and are determined to build a deep partnership along the way. Our cloud and retail experts will ease your transition to the cloud.

Our sole focus is to provide cloud expertise to retail industry giving our clients the empowerment that will take their business to the next level. Our team of proficient architects, engineers and developers have been designing, building and implementing solutions for retailers for an average of more than 20 years.

We are a cloud vendor that is both platform and technology independent. Our vendor independence not just provides us with a unique perspective into the cloud market but also ensures that we deliver the cloud solutions available that best meet our clients' requirements.

What we are looking for:

-         Service Manager managing a team providing L1, L2 support for multiple applications

-         Should be able to work in China hours as and when required

-         6-7 years of experience in a support role

-         2+ years’ experience in Prior experience in supervisory role 

-         Manage shift rosters, escalations

-         Responsible for standing up and running the support team

-         Managing the customer support department’s day-to-day functions.

-         Ensuring that all processes used by the service desk are thoroughly documented, consistently audited, and regularly improved.

-         Assigning tasks to support team members each day that are based on SLAs, technician availability, and the technician’s skills.

-         High level knowledge of the Data Engineering space having supported data stores, data pipelines, and downstream reporting applications is desirable

-         Periodic reporting to stakeholders

Why Explore a Career at Kloud9:

With job opportunities in prime locations of US, London, Poland and Bengaluru, we help build your career paths in cutting edge technologies of AI, Machine Learning and Data Science. Be part of an inclusive and diverse workforce that's changing the face of retail technology with their creativity and innovative solutions. Our vested interest in our employees translates to deliver the best products and solutions to our customers!

You will join a team of highly skilled engineers who are responsible for delivering Acceldata’s support services. Our Site Reliability Engineers are trained to be active listeners and demonstrate empathy when customers encounter product issues. In our fun and collaborative environment  Site Reliability Engineers develop strong business, interpersonal and technical skills to deliver high-quality service to our valued customers.

When you arrive for your first day, we’ll want you to have:

• Solid skills in troubleshooting to repair failed products or processes on a machine or a system using a logical, systematic search for the source of a problem in order to solve it, and make the product or process operational again
• A strong ability to understand the feelings of our customers as we empathize with them on the issue at hand
• A strong desire to increase your product and technology skillset; increase- your confidence supporting our products so you can help our customers succeed

In this position you will…

• Provide Support Services to our Gold & Enterprise customers using our flagship Acceldata Pulse,Flow & Torch Product suits. This may include assistance provided during the engineering and operations of distributed systems as well as responses for mission-critical systems and production customers.
• Demonstrate the ability to actively listen to customers and show empathy to the customer’s business impact when they experience issues with our products
• Participate in the queue management and coordination process by owning customer escalations, managing the unassigned queue.
• Be involved with and work on other support related activities - Performing POC & assisting Onboarding deployments of Acceldata & Hadoop distribution products.
• Triage, diagnose and escalate customer inquiries when applicable during their engineering and operations efforts.
• Collaborate and share solutions with both customers and the Internal team.
• Investigate product related issues both for particular customers and for common trends that may arise
• Study and understand critical system components and large cluster operations
• Differentiate between issues that arise in operations, user code, or product
• Coordinate enhancement and feature requests with product management and Acceldata engineering team.
• Flexible in working in Shifts.
• Participate in a Rotational weekend on-call roster for critical support needs.
• Participate as a designated or dedicated engineer for specific customers. Aspects of this engagement translates to building long term successful relationships with customers, leading weekly status calls, and occasional visits to customer sites

In this position, you should have…

• A strong desire and aptitude to become a well-rounded support professional. Acceldata Support considers the service we deliver as our core product.
• A positive attitude towards feedback and continual improvement
• A willingness to give direct feedback to and partner with management to improve team operations
• A tenacity to bring calm and order to the often stressful situations of customer cases
• A mental capability to multi-task across many customer situations simultaneously
• Bachelor degree in Computer Science or Engineering or equivalent experience. Master’s degree is a plus
• At least 2+ years of experience with at least one of the following cloud platforms: Amazon Web Services (AWS), Microsoft Azure, Google Cloud Platform (GCP), experience with managing and supporting a cloud infrastructure on any of the 3 platforms. Also knowledge on Kubernetes, Docker is a must.
• Strong troubleshooting skills (in example, TCP/IP, DNS, File system, Load balancing, database, Java)
• Excellent communication skills in English (written and verbal)
• Prior enterprise support experience in a technical environment strongly preferred

Strong Hands-on Experience Working With Or Supporting The Following

• 8-12 years of Experience with a highly-scalable, distributed, multi-node environment (50+ nodes)
• Hadoop operation including Zookeeper, HDFS, YARN, Hive, and related components like the Hive metastore, Cloudera Manager/Ambari, etc
• Authentication and security configuration and tuning (KNOX, LDAP, Kerberos, SSL/TLS, second priority: SSO/OAuth/OIDC, Ranger/Sentry)
• Java troubleshooting, e.g., collection and evaluation of jstacks, heap dumps

You might also have…

• Linux, NFS, Windows, including application installation, scripting, basic command line
• Docker and Kubernetes configuration and troubleshooting, including Helm charts, storage options, logging, and basic kubectl CLI

• Experience working with scripting languages (Bash, PowerShell, Python)
• Working knowledge of application, server, and network security management concepts
• Familiarity with virtual machine technologies
• Knowledge of databases like MySQL and PostgreSQL,
• Certification on any of the leading Cloud providers (AWS, Azure, GCP ) and/or Kubernetes is a big plus

The right person in this role has an opportunity to make a huge impact at Acceldata and add value to our future decisions. If this position has piqued your interest and you have what we described - we invite you to apply! An adventure in data awaits.

Learn more at https://www.acceldata.io/about-us">https://www.acceldata.io/about-us

1. Own Architecture and Design for one or more verticals end to end
   Work with stakeholders (Product teams, Partners, UI/UX teams & Vendors) to create right architecture for large scale, large volume consumer facing applications
2. Ability to work in ambiguous environments
3. Be on top of emerging technology and make recommendations to future-proof products and solutions
4. Ensure that systems are architected to be secure and resilient through the effective application of security and Business Continuity principles
5. Lead the definition and validation of architecture principles and standards

• Deliver high-quality virtual and in-person technical training in line with industry-recognized best practices on utilizing Public Cloud services over AWS & Azure
• Excellent knowledge about digital transformation strategies using public cloud, various architectures, benefits and case studies.  
• Hands on knowledge in implementing multi-tier applications over multiple cloud services and in a multi-cloud / Hybrid cloud environment.  
• Design high quality self-paced recorded training sessions for varied target segments - students, working professionals, and corporates.
• Continuously improve on teaching methodology to suit online model to lead to high student satisfaction.
• Develop and retain an up-to-date knowledge of current working practices.
• Carry out course monitoring and evaluation collating participants' training, assessment report at every fortnight.
• Create high quality training materials for the candidates
• Mentor other instructors/team leaders/Subject Matter Experts in the content and course delivery techniques for assigned technical courses.
• Continuously improve knowledge with necessary certifications and actively contribute in community forums

Skills & Experience

• Minimum 4 years experience on AWS or Azure as a solution architect or similar at the associate level.
• AWS certified solutions architect associate or higher
• Microsoft certified Azure administrator associate or higher  
• Excellent verbal and written communication skills.
• Excellent organizational and time-management abilities.
• Experience in building and delivering educational resources, including designing virtualized network training lab environments, administrating LMS systems for reporting, and authoring exams and self-assessment surveys.
• Experience in eLearning video development using Articulate, Camtasia, or Captivate software.