Business Team Lead

Work Location: Bhyandar

Management Skills:

 Team Management

 Communication Skills

 Presentation Skills

 Project Management Skills

Domain Skills:

 Strong technical expertise in networking, systems administration, and desktop support.

 knowledge of networking, managing LAN, WAN Devices

 with server administration (Windows Server, Linux).

 with virtualization technologies viz. VMware, Hyper-V).

 Strong project management and organizational skills.

 Excellent communication, interpersonal, and problem-solving skills.

 Ability to work independently and as part of a team.

 Strong customer service orientation.

About us:  

Burgundy Brand Collective is one of India's fastest-growing specialty retail companies with stores in 9 cities. The company partners with best-in-class international luxury brands to offer Indians a window to the finest food and lifestyle themes from across the world. Our brand portfolio includes Royce’ Chocolate- a premium Japanese confectionery brand, Onitsuka Tiger - a leading Japanese fashion and lifestyle brand, Provenance Gifts – a marketplace for curated gourmet gifts, Papabubble – an artistic, youth-oriented global candy brand and Ligne Roset – a luxury French contemporary furniture brand. The plan is to aggressively (yet astutely) scale out a portfolio of international brands pan-India. 

Customer Experience Executive

Location: Prabhadevi, Mumbai

Job Description

• Respond promptly and professionally to customer inquiries received through email, social media and chat platforms

• Provide accurate information and support to customers, addressing their concerns and resolving any issues

• Maintain a high level of customer satisfaction by delivering exceptional service and exceeding customer expectations

• Ensure timely and effective follow-up on customer queries and escalations to ensure satisfactory resolution

• Maintain a thorough understanding of company products, services, policies, and procedures to provide accurate and up-to-date information to customers

• Collaborate with internal teams to resolve customer issues and improve overall customer experience

• Meet or exceed productivity and quality standards set for the role

• Maintain customer data and records accurately in the designated systems.

Qualifications & Requirements

• Graduate degree

• Candidate should have 2 - 5 years of experience in a similar role

• Strong written communication skills, including proper grammar, punctuation, and attention to detail

• Previous experience in customer service or a similar role is preferred

• Proficiency in typing with a high level of accuracy and speed

• Ability to multi-task and effectively manage time in a fast-paced environment

• Good problem-solving skills and the ability to think critically

• Excellent interpersonal skills with a customer-centric approach

• Proficiency in using computers and knowledge of email and chat platforms

Reporting Manager: COO

Greetings! from Gohoardings Solution LLP. we are looking for a java developer candidate.

Responsibilities-

• Develop and implement new software programs
• Maintain and improve the performance of existing software
• Clearly and regularly communicate with management and technical support colleagues
• Design and update software database
• Test and maintain software products to ensure strong functionality and optimization
• Recommend improvements to existing software programs as necessary

Required-

• Bachelor’s Degree in Computer Science required or in any specialization.
• 2+ years’ experience in web and software development
• Demonstrated knowledge of web technologies, such as HTML, CSS and Javascript
• Ability to work independently and multi-task effectively
• Demonstrated understanding of projects from the perspective of both client and business
• Flexible and willing to accept a change in priorities as necessary
• Strong attention to detail

Role - Sr. Media Strategist

About the company -

Our Client is a Mumbai-headquartered Creative & Business Transformation Company founded in 2015 & has a team of 1000+ members in 8 years. We are present in Bengaluru, New Delhi and London, UK.

We offer holistic solutions that include Digital Content, Search Engine Optimization, Technology, Design, Video Production, Photography, Media Planning & Buying, Influencer Management, Business Research & Consumer Research, Brand Building and more.

We are also a valued Google Premier Partner, Adobe Solution Partner, and Zoho Premium Partner to service the whole tech and media suite for businesses.

With the aim of going from India to the world, we want to grow & we want to take you on this journey of growth!

Primary Purpose:

Designing Digital Media Strategy that includes all Digital touch points (Bought, Owned and Earned). Framing media investment strategies for clients towards the accomplishment of their short term and long term goals.

Experience - 2+ years

Location - Mumbai

Major Responsibilities:

● Building a Creative Media Plan by selecting the right channels, formats and placements for the Client campaign within the client’s budget. Making media plans in response to the latest audience figures be it on Facebook, Youtube, Twitter, Mobile, VOIP etc.

● Presenting media proposals, including timings and cost breakdowns, helping clients to reach a final decision about their future advertising strategy.

● Monitor Digital Media Planning trends and competitor offerings to identify potential business avenues and improve current offerings.

● Managing budgets and maintaining advertising spend records

● Regular / daily updates with the buyer regarding campaign performances

● Course correction to be made in case of things not going as per the media plan

● Highlighting concerns / issues to the media head to resolve things quicker

● Regular calls / meetings with clients to understand

● Have in-depth knowledge of the quality audience for all Clients

● Analyze the overall work and proficiency of the interns / junior media strategists

● Reference/ research - share more/new ideas and be up to date with the latest happenings and news in the industry

● Attend all team meetings and give feedback/suggestions for account performance.

We are looking for a Business Development Manager (Client Relationship Manager) to create and nurture long-term relationships with offshore clients & pursuing new business opportunities.

In this role, you should be an excellent communicator who’s able to grasp clients’ needs and brainstorm ways to fulfill them. If you also have a background in customer services such as handling offshore IT (Software & Services) clients and knowledge of the IT (Software & Services) industry, 

Responsibility:

• Working knowledge of bidding portals like - Upwork, LinkedIn, Hubstaff, Freelancer, Guru Etc.
• Working knowledge of Lead Generation, Identifying, creating, and pursuing new business opportunities and clients.
• Knowledge of client communication using emails, chat, audio and video call, and Skype call.
• Functioning as a primary bridge between the business, operations, and technical areas in the initial phases of the project cycle.
• Generating Leads, Client communication, and Follow-ups.

Qualifications and Skills

• Should have experience of 1-3 years in Business Development.
• Must have excellent communication skills (written & Oral).
• Proven experience as a Client Relations Manager / Relationship Manager / Business Development Manager.
• Proven track record of handling offshore clients and exceeding targets
• Background in customer service; IT industry knowledge is a must.
• Ability to deal with people diplomatically
• Experience tracking relevant KPIs (e.g. customer satisfaction)
• Proficient in MS Office, with working knowledge of CRM platforms.

We are one of the Fast-Growing Software System Integrator and Software Services Company focused on Communications IT. We combine our deep insight in communication industry, unmatched

technical expertise and comprehensive service portfolio to deliver to superior value to our Telecom Services Providers, ISVs and OEM customers. Since our beginning in 2006, we have grown in size and

scale. We bring in unmatched passion and commitment into each new engagement to make it a success. These qualities have earned us respect from customers across the world. Some of the most

well-known communication service providers trust us to design and manage their business-critical IT systems and processes.

Role: Angular Developer
Experience: 3 - 6 years.

We are looking for a dynamic & independent Lead Generation Executive who can be Fresher or professional with experience in outbound calls. The ideal candidate should have at least 0-1 year of experience in outbound/inbound calls.

Skills Required

• Any graduate fresher or with a  minimum of 1 Year of previous experience in calling.
• Candidates with excellent communication skills
• Self-starter, team player, high energy, reliable, strong work ethical
• Exposure to international cold calling/ lead generation is a plus.
• Flexible to work in a shift-based environment.
• Should be a contributor to team effort by accomplishing achieving timely targets.
• Should have the ability and desire to work in a fast-paced, goal-oriented high growth sales environment.
• Sharp, articulate, and energetic with a CAN-DO attitude.
• Strong sense of ethics and professionalism.
• Ability to think outside the box.
• Analytical skills and the ability to recognize the demands on the side of the clients

Responsibilities

• Making outbound calls and following up on inquiries.
• Engage in intelligent conversation with customers and provide them with the products and services.
• Cultivate prospects till they become qualified to lead.
• Candidates will be required to deal with USA prospects.
• Generating leads via cold calling, emailing, and other lead generation techniques.
• Achieving weekly and monthly sales targets by identifying and accomplishing new customers.
• Should be able to work independently - end-to-end in sales/revenue targets.

Shift timings: US & UK Shift

Working days: Monday to Saturday 

Nature of Job: Full time

Perks and Benefits

- Food facility from the organization

- Attractive salary and benefits

- Lucrative incentives apart from salary

- Flexible working hours

- Cab facility (only in South Delhi)

- Accommodation with food for Female candidates

• Designation: MAC and iOS Developer
• No of Vacancy: 2
• Reporting To:  CTO
• Permanent Remote Job 
• Work Experience: 2 to 4 years of experience in MAC OS and iOS Development
• Educational Qualification: Graduate in IT & above
  
  

Required Skills:

• Experience in creating applications for Mac OS X and iOS Applications
• Excellent in Objective-C and Swift
• Exposure working with C++ programming language for Mac application
• Integrate apps with authentication APIs
• Proficient understanding of code versioning tools like GitHub, firebase and Xcode so on.

Job Description:

• Execute full software development life cycle (SDLC)
• Develop flowcharts, layouts and documentation to identify requirements and solutions
• Write well-designed, testable code
• Produce specifications and determine operational feasibility
• Integrate software components into a fully functional software system
• Develop software verification plans and quality assurance procedures
• Document and maintain software functionality
• Troubleshoot, debug and upgrade existing systems
• Deploy programs and evaluate user feedback
• Comply with project plans and industry standards
• Ensure software is updated with latest features