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Business Project Associate
at Fynd
Business Project Associate
Fynd's logo

Business Project Associate

Akshata Kadam's profile picture
Posted by Akshata Kadam
2 - 6 yrs
Best in industry
Mumbai
Skills
skill iconHTML/CSS
skill iconXML
Search Engine Optimization (SEO)
Website administration

What will you do at Fynd?


  • Website Setup and Maintenance: Set up and configure new websites on our platform, ensuring they are fully functional and optimized for performance. Perform routine maintenance and updates to ensure smooth operation.
  • Sales Channel Integration: Assist in the integration and configuration of various sales channels (e.g., online marketplaces, social media platforms) to expand our clients' reach and sales opportunities.
  • Content Management: Upload, update, and manage website content, including product listings, images, descriptions, and other relevant information.
  • Technical Support: Provide technical support to clients and internal teams, resolving issues related to website functionality, sales channel integration, and other operational tasks.
  • Quality Assurance: Conduct regular quality checks and testing to ensure websites and sales channels are operating correctly and efficiently.
  • Documentation and Training: Create and maintain detailed documentation for operational processes and provide training to clients and team members as needed.
  • Performance Monitoring: Monitor website and sales channel performance, using analytics tools to identify and address potential issues or areas for improvement.
  • Customer Service: Respond to client inquiries and support requests in a timely and professional manner, ensuring high levels of customer satisfaction.


Some Specific Requirements


  • Bachelor's degree in Computer Science, Information Technology, or a related field preferred.
  • Previous experience in site operations, technical support, or a similar role within an e-commerce or technology environment.
  • Proficiency in HTML, CSS, and basic web development principles. Familiarity with content management systems (CMS) and e-commerce platforms.
  • Strong problem-solving abilities and attention to detail. Ability to analyze website performance data and make informed decisions.
  • Excellent verbal and written communication skills. Ability to explain technical concepts to non-technical stakeholders.
  • Strong customer service orientation with a focus on delivering high-quality support and solutions.
  • Ability to work collaboratively with cross-functional teams and contribute to a positive team environment.
  • Willingness to learn new technologies and adapt to changing business needs.
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Subodh Popalwar's profile image

Subodh Popalwar

Software Engineer, Memorres
For 2 years, I had trouble finding a company with good work culture and a role that will help me grow in my career. Soon after I started using Cutshort, I had access to information about the work culture, compensation and what each company was clearly offering.
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About Fynd

Founded :
2012
Type :
Product
Size :
500-1000
Stage :
Profitable
About

Fynd, India’s largest omni channel platform and multi-platform tech company, pioneers retail tech and products in AI, ML, big data ops, gaming+crypto, image editing, and the learning space. Founded in 2012 by three IIT Bombay alumni: Farooq Adam, Harsh Shah, and Sreeraman MG, Fynd is headquartered in Mumbai. With over 1000 brands under management, more than 10k stores, and servicing 23k+ pin codes, Fynd collaborates with major retail giants like Reliance, working on projects for Jio, Reliance Retail, and Reliance Digital, among others

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Connect with the team
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Akshata Kadam
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Kushan Shah
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Farooq Adam
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Subodh Popalwar's profile image

Subodh Popalwar

Software Engineer, Memorres
For 2 years, I had trouble finding a company with good work culture and a role that will help me grow in my career. Soon after I started using Cutshort, I had access to information about the work culture, compensation and what each company was clearly offering.
Companies hiring on Cutshort
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