Inside Sales Executive

Description:

We’re looking for a creative and detail-oriented Web Designer with 1 to 1.5 years of experience. The ideal candidate should be proficient in Figma for UI/UX design and have a strong eye for modern, user-friendly web layouts. Experience or familiarity with React and Shopify is a plus.

Key Skills:

• Strong proficiency in Figma (design systems, prototypes, responsive layouts)
• Understanding of web design principles and user experience
• Basic knowledge of React and Shopify (nice to have)
• Ability to collaborate with developers and other stakeholders
• Good communication and time management skills

Job Type: Full-time (On-Site) - only surat locals can apply

We are looking for a qualified Customer Support Executive to manage a team of representatives who will offer excellent customer service. 

To be successful as a customer support executive, you should display excellent interpersonal and communication skills as well as a professional appearance. These skills will prove invaluable when mentoring the representatives in your team and mediating with customers. An outstanding customer support executive should possess a proven track record of successful customer service and management skills. 

RESPONSIBILITIES 

• Handling customer complaints, provide appropriate solutions and alternatives within the time limit. 
• Following up to ensure proper resolution. 
• Adherence to all the SLAs 
• Mediate between clients and the organization. 
• Possessing excellent product knowledge to enhance customer support 
• Promote value through great customer experience. 

REQUIREMENTS 

• A bachelor’s degree in administration or a related field. 
• A minimum of 1-2 years' experience as a customer support executive. 
• Excellent interpersonal and written and oral communication skills. 
• Knowledge of CRM systems. 
• Computer skills. 
• Knowledge of customer success processes. 
• Patient and active listener. 
• Passion for service. 

Leaders at The Seenit Co. are passionate about using technology to create an impact on the world they live in. At Seenit, you will get to collaborate with an accomplished team that loves solving real-world problems. You will get to work on cutting edge projects that will shape the next phase of growth for the global luxury industry.

Seenit’s suite of products (http://www.styleade.com/" target="_blank">www.styleade.com) enables the leading luxury retailers around the world to transform their customer experience and build loyal relationships with their customers. The apps allow retailers to make use of their existing infrastructure and resources to deliver a truly omnichannel experience in today's rapidly changing world of shopping. The product has added 50 million USD to the top-line of one of the largest luxury retailers in the world. Store Associates and Stylists have assisted upwards of 100,000 consumers till date.

We would welcome someone to the team who wishes to:

• take ownership of the quality of code powering the product
• take an active role in the definition and evolution of best industry practices and procedures
• design, develop and test the core product software and databases to ensure strong optimization and functionality
• contribute in all phases of the development lifecycle
• support others to succeed and shine in a supportive team culture

• 4+ years experience in building consumer products
• experience of leading a team of 3 or more full stack developer
• Codeigniter Preferred 
• Good knowledge of Mysql and query optimisation
• Experience with PHP 7, HTML5, AJAX, JavaScript, JQuery, CSS, MVC frameworks (Bootstrap), API
• Experience with Ubuntu OS is a plus
• experience deploying softwares to cloud providers such as GCP, AWS

BitClass, a VC funded startup in edtech, is looking for a React Native developer interested in building performant mobile apps on both the iOS and Android platforms. You will be responsible for architecting and building these applications, as well as coordinating with the teams responsible for other layers of the product infrastructure. Building a product is a highly collaborative effort, and as such, a strong team player with a commitment to perfection is required.

• Build pixel-perfect, buttery smooth UIs across both mobile platforms.
• Leverage native APIs for deep integrations with both platforms.
• Diagnose and fix bugs and performance bottlenecks for performance that feels native.
• Reach out to the open source community to encourage and help implement mission-critical software fixes—React Native moves fast and often breaks things.
• Maintain code and write automated tests to ensure the product is of the highest quality.
• Transition existing Android app to React Native.

• Firm grasp of the JavaScript language and its nuances, including ES6+ syntax
• Ability to write well-documented, clean Javascript code
• Rock solid at working with third-party dependencies and debugging dependency conflicts
• Familiarity with native build tools, like XCode, Gradle, Android Studio/IntelliJ
• Understanding of REST APIs, the document request model, and offline storage
• Experience with automated testing suites, like Jest or Mocha

Job Title: UX Designer

Location: Remote, Anywhere in India

Remote: Yes

Travel: No

About Us:

Frolick, Inc. is a community food delivery platform for healthy, delicious lunches from Michelin-star chef designed menus at an incredible value. We are reimagining weekday lunch. Unlike takeout with us what you see is what you pay: no ancillary fees or tips! We bring together machine learning, food production, last-mile logistics in a unique way to bring a fresh, chef-prepared meal to your office or home for less than the price of traditional takeout.

Backed by a strategic partnership and investment from one of the largest food-tech companies in the world, we are launching in the DC Metro area this fall and in a dozen cities next year.

The Opportunity:

As UX Designer you will be responsible for overseeing the design and user experience of Frolick’s website and app. This will include :design, analysis of both web and app performance, audits and strategic recommendations to address user needs and enhance their experience with Frolick’s digital presence. 

Your role will be integral in implementing what success looks like by identifying our customer needs and ensuring that the product supports Frolick’s overall strategy and goals while collaborating with a team to turn that vision into action. As an early team member, you will get an unique opportunity to be in the driving seat of a high-growth startup and define its success story.

Your Responsibilities:

• Lead website and app design and development to to drive an amazing user experience that is balanced between intuitive and aesthetically pleasing 
• Know how to understand customers, their needs and experience through market research, customer analysis and user feedback
• Develop user interaction design systems and user flow wireframes to communicate product vision and functionalities
• Build an understanding of how each step in the design process and user choices tier up to the vision of Frolick’s customer journey
• Ability to work closely with engineering teams during implementation and communicate customer feedback and understand technical constraints
• Embody a “can do” and growth mindset, from experimentation and tinkering to constantly pushing your creative ability to better identify our customers’ needs

Requirements / Superpowers:

• 5-7 years of UX design experience, preferably some of it in last-mile logistics or E-commerce
• Strong UX research and design experience with the ability to work both independently and part of a team
• Experience managing multiple projects at once and prioritizing simultaneously
• Knowledge of industry tools like Photoshop, Illustrator, Figma, Sketch among others
• Experience working in a high-growth environment, preferably at a tech startup
• You are comfortable with ambiguity and highly entrepreneurial 
• Experience with last-mile food, grocery delivery will make you stand out among applicants
• You have a bias towards execution, a desire to execute, learn and iterate

What we offer:

• Competitive compensation package (including equity component)
• Medical and dental insurance
• A steep learning curve from day zero
• This is a ground floor opportunity. You will be shaping the growth of a business from the beginning. This also means the opportunities for you are limitless
• You will get to build something you are proud of, alongside a set of colleagues who are passionate, committed and are driven by a shared vision
• A transparent company culture with flat hierarchies, an environment to openly, frequently and respectfully challenge each other
• And, tons of great food!!

We are an equal opportunity employer, which means we do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression. 

We embrace and celebrate diversity. We believe diversity makes us stronger and are committed to creating an inclusive environment for all employees.

We are looking for highly motivated engineers with the following skillset-

• Engineering degree in Computer science or ECE or MCA is a must
• In-depth knowledge of PHP, HTML5, CSS, jQuery, JavaScript, AJAX
• Experience using PHP frameworks such as Laravel, Symfony, Zend, etc. - any 1 is required
• VueJS, AngularJS, ReactJS - knowledge of any 1 is required
• Between 1-5 years of work experience is required
• Very strong data structure and algorithm knowledge
• Ideal candidate would be a very strong developer with great coding skills
• Good English communication skills
• Willingness to work on multiple projects simultaneously
• Ability to work through ambiguous requirements and come up with a clear scope and problem statement
• If you have any live projects portfolio or GitHub handle please share them
• Office is in Fairlie place (Dalhousie), Kolkata 700 001

• Responsible for development of new highly-responsive, web-based user interface
• Construct visualizations that are able to depict vast amounts of data
• Work and collaborate with the rest of the engineering team
• Work with product team and graphic designers
• Learn and understand user interactions
• Develop a flexible and well-structured front-end architecture, along with the APIs to support it