Job description
The Role
We're looking for a Technical Project Manager to help us deliver a wide variety of projects. This includes in-house tech products, as well as tech consulting projects for our clients (building apps, implementing cloud solutions, developing APIs etc).
You will be fully entrusted in seeing a project from initiation to close with decisiveness, judgment, and great enthusiasm. You'll be working on projects and pitches for new business as well as existing clients. You should be comfortable with principles of Project Management methodologies, processes and tools and strategically develop and support digital solutions for clients.
Key Requirements
- Currently fulfilling the role of a Technical Delivery/Project Manager.
- Experience leading the delivery of technical projects from inception into production (either as a technical lead or technical delivery manager)
- Project Management, Ability to coach teams in Agile ways of working.
- Experience setting up management reporting and team structures for Agile delivery.
- Ability to motivate teams in environments where Agile delivery needs to work within an overall framework of timeline/dependency driven programmes.
- Ensure constant communication with customers and emerge as customer’s trusted technical advisor and a partner
- Understand, advocate and document customer’s use case, architecture, and roadmap
- Effectively manage the tracking and resolution of customer escalations on behalf of product and services
What you’ll bring
- Master’s or Bachelor’s level degree in Computer Science or an engineering, mathematics, or another quantitative field
- 2+ years of demonstrated experience handling enterprise customers of all sizes in Technical Account Management, Technical Support and/or Professional Services functions in a Software/SaaS company
- Strong desire to tackle hard technical problems and proven ability do so with little or no direct daily supervision
- Excellent communication skills and an ability to concisely explain complex technical issues and solutions
- Familiarity with common project management tools, e.g., Trello, Slack, etc
- Strong business acumen in project planning and management
- Native or near-native fluency in written and spoken English
- Prior experience working for a technology start-up (plus)
Location: Ghatkopar,Mumbai.
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The Project Engineer will be responsible for overseeing project planning, design, execution,
erection commissioning and ensuring that projects are completed on time and within budget.
Responsibilities:
Project Planning:
Collaborate with clients, architects, and internal teams to define project scope,
objectives, and requirements.
Develop detailed project plans, including timelines, budgets, and resource
requirements.
Design Coordination:
Work closely with design and engineering teams to ensure that HVAC systems meet
project specifications and regulatory standards.
Review and approve design documents and drawings.
Project Implementation:
Oversee the execution of HVAC projects, ensuring adherence to project schedules and
budget constraints.
Conduct regular site visits to monitor progress and resolve any on-site issues.
Quality Assurance:
Implement quality control measures to ensure that HVAC systems meet industry
standards and client expectations.
Conduct inspections and tests to verify compliance.
Client Communication:
Serve as the main point of contact for clients during project implementation.
Communicate project updates, address concerns, and ensure overall client satisfaction.
Team Collaboration:
Collaborate with cross-functional teams, including engineering, procurement, and
construction, to ensure seamless project delivery.
Foster a collaborative and positive working environment.
Looking for a Project Manager who will be a cornerstone of our project execution. Your organisational skills and attention to detail will be pivotal in coordinating between our SEO, content, and PR teams. This role calls for you to establish your own project milestones, demonstrate excellent team coordination, and possess the ability to manage pressure effectively.
Roles and Responsibilities:
- Plan and execute projects across multiple departments, including content creation, link building, and SEO analysis.
- Create and maintain simple yet effective project timelines, ensuring timely task completion across the team.
- Quickly identify and resolve project bottlenecks, reallocating resources as needed.
- Identify areas of workflow automation to facilitate project execution.
- Liaise between the SEO specialists, digital PR team, and content writers to ensure cohesive execution of projects.
- Monitor key performance indicators like task completion rates and deadlines met.
Experience and Skills you MUST have:
- 2-4 years of experience in project management, ideally in a fast-paced startup or digital marketing environment.
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●Work in a Business Process Outsourcing (BPO) Module providing Sales and Operations solutions to different local and international Business Development Unit and clients.
● Conduct quality-related reviews of customer service and engagement performance, evaluating against client and internal quality standards to ensure proper call and transaction handling. This includes call monitoring, review of data entry/transactions processed, and evaluation of any other performance metric that may impact quality (i.e. handle time, speed of answer, etc.).
● Provide specific feedback to supervisory and management staff regarding agent areas of opportunity for their team members. Support supervisory staff in their coaching efforts and provide coaching assistance as needed.
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The specific responsibilities and requirements for a Senior QA Specialist in an online casino may vary depending on the size and nature of the casino, as well as local regulations and industry standards.
Work Experience Requirement
●Must have prior QA Lead experience in BPO set up
● Experience working in performance based setting
● Demonstrate leadership capability
● Provide mentorship to QA
● Strong analytical and problem solving skills
● Has a comprehensive understanding of QA concepts and principles.
● Basic to Proficient knowledge on data reporting and analysis.
● People management and development skills
● Project Management
● Proficient in Microsoft Excel
● Must be willing to report onsite in Cambodia
Salary Php80,000
INR 117,587
Summary of the role
The person will work closely with the overseas stakeholders, senior management team & internal departments. His/ her work will have an immediate impact on strategic initiatives, productivity, overseas program management and communicating objectives between overseas management teams and Indian stakeholders and Co-Founders office and also other departments.
The person will work closely with the CEO of Impact Guru Foundation, India, the US Board and other vertical heads in order to aggregate, review, and prepare deliverables for the United States market.
The person will have to focus on international relations, interdepartmental collaborations and business stakeholder management to evolve our fundraising platform into a world-class experience for our fundraisers and establish a platform for providing intelligent insights for internal stake holders as well.
Roles & Responsibilities
● General Operations and Management
● Central link between Impact Guru Inc. India and Impact Guru Foundation vertical heads: Development, Communications, Programs, Impact, IT, and Finance
● Develop and manage shared internal documents
● Overall administrative support from India
● Special projects and assignments
● Donor Stewardship and Communications
● Manage the outreach communications calendar and pipeline
● Evolving strategic business initiatives from development to successful execution under the guidance of senior leadership and departmental heads.
● Understand and resolve challenges to manage international (US) relations and constantly develop international leads to improve IGF visibility and reach in the international market.
● Review, design, and execute on improvements to org structure, find knowledge and skills gaps and help address them Improve current processes and coordinate organizational procedures for optimized efficiency and productivity.
● Strategize campaigns to build close relations with new & existing Partners
● Serve as liaison between US office, senior leaders, and CEO, regarding company climate, employee well-being, project updates, proposals, and planning.
● Oversee daily operations through collaboration with senior management and international stakeholders.
● Build and develop relationships with all employees for increased efficiency and effective responsiveness into existing operations, and help to define new operational strategies, working with CEO and executives on special projects.
● Serve as a subject matter expert, handling inquiries and developing action plans to address them, and assisting with the preparation and dissemination of communications.
● Provide direction to the team & personally drive efforts to ensure targets for the department are met consistently.
● Ensure timely & accurate reporting by all team members
● Provide premier support and service to US-based donors and prospects coming to India to visit IGF, India programs
● Serve as primary point of contact and support for visitors leading up to, and during, their time in India
● Database Management and Maintenance
● Prospect research
● Grant Research and Pipeline Management - Lead role in researching and identifying corporate, foundation, and institutional proposal opportunities from United States-based entities
Grant calendar and pipeline management
Key interactions
● Internal: candidate will report into Impact Guru Foundation Co-Founders & their office, and closely work with the Development team in India.
● The candidate will report into the CEO of Impact Guru Foundation, India and closely work with the Development team in India.
● Strong interpersonal skills, which enable you to build meaningful relationships with diverse others and invest them, and a focus on collaborating to reach outcomes with teams.
● Energetic, enthusiastic and a team-player. Ability to work independently, manage multiple projects and timelines efficiently with minimal oversight, learn quickly on the job, and thrive under pressure
Professional Experiences
● High on integrity, accountability and drive. Growth-oriented mindset and a drive to develop self as well as to challenge and improve existing systems and approaches.
● Excellent critical thinking skills and ability to analyse complex data sets from varied sources (both quantitative and qualitative), drawing narratives, and communicating impact stories to external partners.
● Minimum 4years of Prior experience in an NGO, Foundation, fundraising, start-up environment.
● Excellent communicator in written and verbal form.
● Extremely versatile, dedicated to efficient productivity.
● Nimble business mind with a focus on developing creative solutions.
● Strong project reporting skills, with a focus on interdepartmental communication.
Qualifications
● Bachelor's/Master’s degree in Business Administration or related field, or equivalent practical experience. (mandatory)
Functional & Behavioural Competencies
● Project management
● Multiple stakeholder management
● Growth mind-set
● Aggressive delivery targets-oriented mind-set
● Entrepreneurial mind-set
● Ability to deliver in high pace environment
● Excellent communication
● Dynamic personality
What do we offer?
● Attractive salary & performance-linked bonuses
● An opportunity to be in a leadership position of a high-growth start-up
● Fun, casual & flexible work environment
● Entrepreneurial, forward-looking, growth-driven & open work culture
Skills and Experience
-
Experience in Process documentation, process mapping and process optimization.
-
Understanding of Software Development Life Cycle
-
Auditing / project facilitation / SQA skills
-
Knowledge and work experience in frameworks like Agile, Lean Six Sigma, Project management, IT services management, Design Thinking etc. will be an added advantage.
-
Exposure to CMMI processes is an added advantage
-
Prior participation as Appraisal Team Member in a CMMI appraisal is an added advantage
-
CMMI V2.0 Certified Associate certification is an added advantage
-
Development/ project work experience/background is an added advantage
Delivery Manager
Job Description
- Review customer orders and plan and coordinate in the execution of projects and manage the client accounts
- Develop scope and budget for projects
- Ability to understand all technical aspects of the project and its requirements, articulate and communicate the same to internal stakeholders
- Work with the Presales team to define the technical specification for features and functionalities and also determine the effort associated
- Hands-on experience in creating SDD, SRS, Gantt Charts, etc.
- Work closely with Engineering, Solutioning and Platform teams during requirement gathering and documentation phase to understand establish the scope of development work in projects
- Provide suggestions on implementation approach, limitations/complexity around implementation with respect to the platform used, and recommendations for alternative solutions
- Perform resource allocations and workload assignments according to project requirements.
- Report project status to customers and develop required project documentation.
- Serve as primary contact across all the projects being handled and concerns in assigned accounts
Must have skills:
- 8+ years of experience leading and delivering projects to high standards and managing high-value accounts
- Basic understanding of application development technologies like Python, ML, API Integration, etc.
- Good understanding of server/storage configuration, API Integration, Cloud deployment, and configuration
- Should have experience working with large government clients and/or large enterprises in BFSI, eCommerce, Healthcare, Retail, and other such verticals
- Proven track record of building positive and productive working relationships with customers for business growth
- Ability to analyze and troubleshoot issues in a timely fashion
- Ability to identify process improvements to achieve cost-effectiveness and time-saving
- Proven ability to operate with authority and take critical business decisions to meet customer expectations.
- Should have exceptional communication skills (verbal and written) in English
Essential Personal Attributes:
- Must be a strong relationship builder with experience within managing all stakeholders
- Interest in emerging technologies and how they can be applied to drive business outcomes
- Demonstrated commercial and business focus
- Negotiation and influencing skills utilizing a consultative approach
- Ability to multitask and prioritize work to meet timeframes
- Ability to take ownership of tasks as allocated and raise issues or request resources as appropriate
- Ability to communicate technical information to non-technical colleagues and clients.
- Excellent stakeholder management and reporting skills
- Must be able to translate technical environments into business language
- Strong commercial acumen
Title: Art Producer/Senior Art Producer
Main responsibilities:
● Manage the art production of incredibly compelling, high-quality smartphone games.
● Plan and oversee the 2D, 3D, UI, and Technical Art planning using project planning tools like
Google or MS Excel sheet.
● Follow the delivery plan and coordinate with art, art leads, design, product, and engineering
for deliveries.
● Initiate and track all production processes through art stand up meetings, scrum, or similar
approach.
● Ensure timely delivery of art milestones while safeguarding the quality of artwork in
accordance with the pre-defined art production schedule.
● Work with art leads and art directors to evaluate and sign-up new outsourcing art and sound
vendors.
● Work with vendors to finalize the vendor delivery plan and co-ordinate with vendors for timely
deliveries.
● Work with project stakeholders to get their feedback on assets delivered by the vendors,
communicate back to the vendors, and get the updated asset deliveries.
● Contribute to improving the quality of our games, the productivity of our art teams, and the
efficiency of our art processes.
Profile / Requirements
● 5-10 years of overall experience in managing Art Production. Min 3 years of relevant
experience.
● Candidate must have worked on and have shipped at least 1 game on Play Store or App
Store (preferred).
● Must have experience in games developed in the Unity game engine.
● Must have experience of working with frontend Unity developers and technical artists,
product managers, and game designers.
● Experience in tools like Jira, Slack, Asana, Trello, Monday, Google docs, and Google sheets.
● Experience with asset management tools like AlienBrain or any similar software.
● Extremely strong project management skills and good at planning in all situations.
● Excellent knowledge of game art production pipelines.
● Excellent interpersonal skills, combining leadership and diplomacy.
● Excellent verbal and written communication skills.
Responsibilities:
- setup and manage business processes and reporting
- work with senior management to achieve business goals
- supervise operations and processes in production, finance and sales
Requirements:
- Ability to work well in a team
- Strong analytical skills
- Written and verbal communication
- Good Written and Oral English/Hindi
The Project Manager role we're looking for will manage key client projects. The responsibilities include the coordination and completion of projects on time within budget and within scope.
Oversee all aspects of projects.
Set deadlines, assign responsibilities and monitor and summarize progress of project.
Prepare reports for upper management regarding status of project.
Lead and direct the work of others.
Enhance department and organization reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.