Business Develpment Executive- IT Sales

Key Responsibilities:

 Taking ownership of customer issues reported and seeing problems through to resolution

 Understand, interpret, reproduce, and diagnose issues reported by the customers.

 Researching, troubleshooting and identifying solutions to resolve product issues

 Should be able to handle voice calls, emails and online web sessions with the customer as part of technical troubleshooting

 Should exhibit patience and empathy while working with customer with an aim to drive positive customer experience

 Following standard procedures for proper escalation of unresolved issues to the appropriate internal teams

 Following standard procedures for submitting tickets to the engineering team for further investigation of unresolved issues

 Contributing actively towards knowledge base articles

 Adherence to strict SLA’s

 Ready to work in early morning, general and afternoon shifts, including weekends, on rotation basis

 Should demonstrate an aptitude and appetite for learning newer technologies while expanding on the core knowledge

 The engineer should be available to work in the late evening shift (4pm - 1am) if required.

Primary skills:

 3-8 years of relevant experience.

 Strong technical knowledge on:

• Cloud Technologies – AWS, Azure etc.
• Databases – SQL, Oracle, MySQL etc.
• Operating Systems – Linux, Windows etc
• Networking – Basic networking concepts and troubleshooting
•  Programming knowledge – Java, Python (Desirable, not a must has) o Prior experience with REST and SOAP calls.

 Excellent communication skills – English written and verbal

 HTTP technology and principles, including REST and SOAP principles (Required)

 JSON & XML Data formats (required)  Javascript Regular Expression (Good to have)

 Good understanding of networking protocols and applications (TCP/IP, proxies, load balancing, firewalls, etc.) (Required)

 Working knowledge of database technologies and SQL (Required)

 In-depth familiarity of Linux (Required) (advanced user; sysadmin experience a bonus, but not required)

 Strong analytical and logical reasoning for technical troubleshooting

 Ability to collaborate with cross-functional teams – Dev, QA, Infrastructure teams etc.

 Should be a team player who keeps team’s success before individual achievements

 Knowledge on data integration (Informatica/ Mulesoft)

Job Title: Openshift Engineer

Location: Navi Mumbai (CBD Belapur)

Employment Type: Full-time

(Payment Aggregator Project) A Leading Bank

Experience Required: 5+ years

Work Schedule: Alternate Saturdays working

Relocation: Candidates from across India are welcome to apply, but relocation to Navi Mumbai and office presence is required.

Must Have Skills:

5 to 12 years of experience working with OpenShift, Kubernetes, Docker, and related container technologies.

Strong expertise in CI/CD tools such as Jenkins, GitLab CI, or similar.

Proficiency in scripting languages like Bash, Python, and experience with configuration management tools (e.g., Ansible, Chef, Puppet).

Experience deploying and managing cloud-native solutions and familiarity with cloud platforms (AWS, Azure, Google Cloud).

Excellent problem-solving skills with the ability to troubleshoot complex issues and work effectively in a fast-paced, dynamic environment.

Good to Have Skills:

Familiarity with banking industry standards and compliance requirements (e.g., PCI-DSS, SOX, GDPR).

Experience working in payment aggregator or financial technology (FinTech) projects.

Knowledge of monitoring and logging tools such as Prometheus, Grafana, ELK Stack, or similar.

Experience with Infrastructure as Code (IaC) tools like Terraform or CloudFormation.

Strong communication and teamwork skills, with experience working in cross-functional, Agile teams.

Note: This role requires willingness to work alternate Saturdays as part of the project requirements.

Responsibilities:

• Business Development: Drive revenue generation by implementing effective sales and retention strategies to achieve AUM targets in the territory.
• Operations Management: Oversee and ensure smooth day-to-day operations of the branch, adhering to operational guidelines and compliance standards.
• Recruitment of Frontline Employees: Identify staffing needs, recruit talented individuals, and build a high-performing team of frontline employees.
• Training and Nurturance: Provide training, mentoring, and ongoing support to frontline employees to enhance their skills, product knowledge, and customer service abilities.
• Risk and Audit and Compliance Adherence: Implement risk management protocols, ensure compliance with internal policies and external regulations, and conduct periodic audits to maintain a secure and compliant environment. Ensure adherence to regulatory and compliance requirements at all times, maintaining the highest standards of ethical conduct.
• Liaising with Lending Partner Banks: Foster strong relationships with lending partner banks, collaborate on business strategies, and ensure seamless communication and cooperation.
• Cross-Selling of Third-Party Products: Identify opportunities for cross-selling various third-party products to customers, increasing revenue and enhancing the customer experience.
• Building Rupeek Business Partners and DSA Channel: Establish and nurture partnerships with local businesses and develop a robust DSA channel to drive business growth.
• Reporting and Analysis: Prepare regular reports on business performance, monitor key metrics, analyze trends, and make data-driven decisions to improve operational efficiency and effectiveness.

Ideal Persona: 

• Should be a graduate or above in any stream. 
• Minimum 5 years of experience in sales and operations management, with at least 2 years in a team-leading role.
• Candidates from BFSI/Fintech/Telecom would be an ideal fit
• Strong background in the BFSI lending business is highly preferred.
• Proven track record of achieving sales targets and driving business growth.

Essential Skills: 

• Excellent leadership and team management skills, with the ability to motivate and inspire a diverse team.
• In-depth knowledge of loan products, lending processes, and regulatory frameworks.
• Strong analytical and problem-solving abilities, with a keen eye for detail.
• Excellent communication, negotiation, and relationship-building skills.
• Ability to work in a fast-paced, target-driven environment and adapt to changing market conditions.
• Demonstrated ability to handle multiple priorities and meet deadlines effectively.
• Ability to do demand generation in the market and build offline channels.
• Should be good at relationship management across various stakeholders (Customer, Channel partner, Internal team, cross functional)
• Local language proficiency and geography knowledge are preferred.

Job Overview: We are seeking a skilled QA Tester responsible for planning, designing, and executing tests on a variety of software products. The ideal candidate will have a keen eye for detail, strong analytical skills, and a passion for quality. As a QA Tester, you will work closely with the development team to identify and resolve defects, ensuring that our software meets the highest standards of quality before release.

Key Responsibilities:

• Test Planning: Collaborate with the development team to understand project requirements and create detailed test plans, test cases, and test scripts.
• Manual Testing: Execute manual test cases on web, mobile, and desktop applications to identify bugs, glitches, and usability issues.
• Automated Testing: Develop and execute automated tests using testing frameworks and tools (e.g., Selenium, JUnit).
• Defect Tracking: Identify, document, and track defects using bug-tracking tools (e.g., Jira, Bugzilla), and collaborate with developers to resolve issues.
• Regression Testing: Perform regression testing to ensure that new features and bug fixes do not adversely affect existing functionality.
• User Acceptance Testing (UAT): Support UAT efforts by working closely with end-users to validate that software meets business requirements.
• Performance Testing: Conduct performance and load testing to ensure software stability and scalability under various conditions.
• Test Documentation: Maintain comprehensive test documentation, including test cases, test scripts, and test summary reports.
• Continuous Improvement: Continuously improve testing processes and methodologies to increase efficiency and effectiveness.
• Collaboration: Work closely with developers, product managers, and other stakeholders to ensure a clear understanding of project goals and timelines.

Required Skills and Qualifications:

• Experience: 3-4 years of experience in software testing, including manual and automated testing.
• Proficiency in:
• Automated Testing: Hands-on experience with automated testing tools and frameworks such as Selenium, QTP, or Appium.
• Scripting: Ability to write and execute test scripts in languages such as Python, Java, or JavaScript.
• Manual Testing: Strong knowledge of software development life cycles (SDLC), testing methodologies, and test processes.
• Defect Tracking: Proficient in defect tracking and test management tools.
• Problem-Solving: Strong analytical and problem-solving skills with attention to detail.
• Communication: Excellent written and verbal communication skills for effective collaboration and reporting.
• Documentation: Ability to create clear, concise, and comprehensive test documentation.

Preferred Skills:

• Agile Methodology: Experience working in Agile/Scrum environments.
• Performance Testing: Knowledge of performance testing tools like LoadRunner or JMeter.
• Security Testing: Familiarity with security testing practices and tools.
• Continuous Integration: Experience with CI/CD pipelines and integrating testing into the development process.

Educational Qualifications:

• Bachelor’s degree in Computer Science, Information Technology, or a related field, or equivalent practical experience.

What We Offer:

·        Competitive salary and performance based incentives.

·        Comprehensive benefits package, including health

·        Opportunities for professional growth and career advancement.

·        A collaborative and innovative work environment.

Key Responsibilities:

• Reviewing software requirements and preparing test scenarios.
• Executing tests on software usability.
• Analyzing test results on database impacts, errors or bugs, and usability.
• Preparing reports on all aspects related to the software testing carried out and reporting to the design team.
• Interacting with clients to understand product requirements.
• Participating in design reviews and providing input on requirements, product design, and potential problems.

Job Requirements:

• A bachelor's degree in computer science or related field.
• Up-to-date knowledge of software test design and testing methodologies.
• Working knowledge of test techniques and compatibility with various software programs.
• Working knowledge of programming.
• Excellent communication and critical thinking skills.
• Good organizational skills and detail-oriented mindset.