Business Development Manager

Role : Senior Engineer Infrastructure

Key Responsibilities:

● Infrastructure Development and Management: Design, implement, and manage robust and scalable infrastructure solutions, ensuring optimal performance,security, and availability. Lead transition and migration projects, moving legacy systemsto cloud-based solutions.

● Develop and maintain applications and services using Golang.

● Automation and Optimization: Implement automation tools and frameworksto optimize operational processes. Monitorsystem performance, optimizing and modifying systems as necessary.

● Security and Compliance: Ensure infrastructure security by implementing industry best practices and compliance requirements. Respond to and mitigate security incidents and vulnerabilities.

Qualifications:

● Bachelor's degree in Computer Science, Engineering, or a related field (or equivalent practical experience).

● Good understanding of prominent backend languageslike Golang, Python, Node.js, or others.

● In-depth knowledge of network architecture,system security, infrastructure scalability.

● Proficiency with development tools,server management, and database systems.

● Strong experience with cloud services(AWS.), deployment,scaling, and management.

● Knowledge of Azure is a plus

● Familiarity with containers and orchestration services,such as Docker, Kubernetes, etc.

● Strong problem-solving skills and analytical thinking.

● Excellent verbal and written communication skills.

● Ability to thrive in a collaborative team environment.

● Genuine passion for backend development and keen interest in scalable systems. 

• Design, develop, and maintain Java-based applications using Spring Boot and Hibernate frameworks.
• Collaborate with cross-functional teams to gather and analyze requirements, and translate them into technical solutions.
• Implement microservices architecture to build scalable and resilient systems.
• Write clean, efficient, and maintainable code adhering to best practices and coding standards.
• Conduct code reviews and provide constructive feedback to team members.
• Troubleshoot and debug issues to ensure optimal performance and reliability.
• Stay updated with the latest trends and technologies in Java development, microservices, and cloud computing.

Looking for a passionate Production Support Lead and team player who wants to learn, contribute and bring fun & energy to the team. We are a friendly startup where we provide opportunities to explore and learn a lot of things(new technology/tools etc.,) in building quality products using best-in-class technology.

Responsibilities :

·  Customer Relationship Management

·   Incident Management. Manage ticket queue and resolve it in timely manner.

·   Analyzing the incidents and either responding to the end user with a solution or escalating it to the other IT teams.

·  Troubleshoot minor and major system problems in a timely manner and escalate to L3 support when necessary.

·  SLA Management

·  Develop and maintain accurate technical and user documentation.

·  Working with QA to ensure the quality and timing of new release deployments.

Skills/Experience :

·  Strong analytical and problem-solving skills and interest in learning new things will be the key.

·  Excellent interpersonal skills handling internal and external customers

·  About 3 years of professional experience in providing product support in leading BFSI sector organisations

·  Experience in any DB (SQL/noSQL)

·  Testing Exposure will be an added advantage

Role

Inside Sales Executive (1-2 years of experience)

About Voiceoc

Voiceoc is a Delhi-based Startup that is established with an aim to help healthcare companies globally offer unprecedented & personalized experience to their patients by bringing their services on WhatsApp using our very own Hybrid Intelligent System (HIS), which is a contextual combination of artificial & human intelligence.

Website: https://www.voiceoc.com/

We are funded by leading investors of USA and India.

Responsibilities Include (but not limited to):

We are looking for a candidate who has 1 - 2 years of experience in a B2B product marketing role. The candidate would be required to do following tasks to generate leads & drive brand awareness in India & foreign market:

• Engage with prospective clients on LinkedIn
• Good exposure of Account-based mapping 
• Generate a pipeline of leads via outbound targeting - LinkedIn, Email etc.
• Engage with leads on a regular basis and close the deals
• Maintain proper database of leads
• Experiment & regularly optimize messages to improve conversion rates
• Run creative campaigns to drive awareness of product
• Achieve monthly targets of setting up meeting with prospective clients
• Communicate, engage and help Voiceoc in partnering up with online media agencies 
• Gather market insights and infuse the learning back into the organization 

Other Details:

• Must have experience of working with a B2B SAAS startup/projects
• Work From Office and office is located in Noida.

Others:

We have a BYOD Policy, candidate must have his/her own personal laptop

What Youll Do:

• Take ownership of customer issues reported and see problems through to resolution
• Provide configurations, troubleshooting and best practices to customers
• Manage support cases to ensure issues are recorded, tracked, resolved, and follow-ups are completed in a timely manner
• Follow standard procedures for proper escalation of unresolved issues to the appropriate internal teams
• Publish Technical Support Bulletins and other technical documentation in the Knowledge Base
• Review of technical documentation for training materials, technical marketing collateral, manuals, troubleshooting guides, etc.
• Prepare accurate and timely reports
• Follow the SLA for issues with respect to their severity.

What You ll Need:

• Bachelor s or higher degree in computer science, engineering, or related technical field
• Willing to work flexible and varying shift times including weekends and evenings
• 2 years of software development experience with java, javascript, python, or another scripting/programming languages
• Previous experience in a Technical Support environment is required
• Excellent written and verbal communication skills
• A passion for customers and problem-solving, desire to go deep and become familiar with the customer s technical and business environment
• Comfortable in a startup environment, we move quickly and wear many hats in a dynamic environment
• Time-management skills and the ability to establish reasonable and attainable deadlines for resolution
• Familiarity with Zendesk, Jira, and Confluence is advantageous.

Do you wish to be a part of a disruptive team, passionate towards democratizing education for students across India? Then read more.

Our client is an expert in education financing and counselling related to higher studies abroad. They help students to understand about scholarships in various colleges abroad, whether they are eligible and how to apply for such esteemed institutions. Their dedicated page enlists every scholarship available across the globe, apart from other facilities required by students like visa counselling, forex, accommodation, Peer contacts etc.

They also offer the best resources for exams like IELTS, TOEFL and GRE apart from organising webinars and events to connect with industry experts, alumni and fellow students - that helps to prepare for these travels, loans and more. Partnered with the most prominent Banking and non-banking financiers, the team is led by FinTech-experienced IIT Kanpur alumni, passionate about offering sustainable financial offerings.

As an Audit Analyst, you will be responsible for preparing and updating audit plan, audit strategy, managing allocation of work, weekly work updates and guiding and reviewing work done by team.

What you will do:

• Preparing of schedules, cash flow statement, notes to the accounts, accounting policy and financial statements
• Preparing of tax audit annexures for tax audit including Form 3 CD
• Independently leading statutory and tax audit of private limited company
• Preparing or updating Internal Financial Control documents, risk control matrix etc as per company process
•  
• Performing book closure activity as per audited financial statements
• Preparing or updating fixed asset register
• Reconciling fixed asset register, reserves and critical accounts as per IGAAP and US GAAP
• Representing as the primary contact point and supporting company assigned for audit to resolving internal/ external and escalated queries
• Collating and where necessary producing / analyzing statistical data/ reports as required
• Keeping up-to-date with key business changes and process/ technical.
• Preparing and value adding audit plan, tracker and supporting any process improvements