Business Development Associate/Executive

Location:

This is a 100% remote opportunity for applicants residing in India.

Who We Are:

HighLevel is an all-in-one, white-label marketing platform for agencies & consultants. Our goal as a business is to create a sustainable, powerful, “all things marketing” operating system that creates limitless opportunities for our customers. With 60,000 customer base, we need people like YOU to help us grow and scale even further in the coming years.

We currently have 850+ employees worldwide, working remotely as well as in our headquarters, which is located in Dallas, Texas.

Our goal as an employer is to maintain a strong company culture, foster creativity and collaboration, and, above all, encourage a healthy work-life balance for our employees wherever they call home. At HighLevel, we require our team members to be on camera for all customer, peer and supervisor interactions. Want to learn more? Check out our website: www.gohighlevel.com. 

Who You Are: 

The primary role of the Customer Support Representative would be to act as a technical resource to our customer base for HighLevel’s suite of software features. A qualified Customer Support Representative possesses the ability to troubleshoot product issues and has experience supporting software solutions preferably within the technology industry.

What You’ll Do:

Today: 

• Provide exceptional customer service inclusive of excellent communication, responsive follow-through, and advocacy for customer issues within internal departments.
• Use judgment within defined practices and procedures.
• Work directly with other support team members of all levels, as needed.
• Maintain solid customer relationships by handling their questions and concerns with speed and professionalism.
• Be accessible and available to multiple customers.
• Establish priorities and communicate rationale and time-frame clearly to customers.
• Suggest articles to the knowledge base in an effort to promote self-help for our customers.
• Be readily available with camera on to assist customers via Zoom video calls and address their questions or concerns.

Soon:

• Receive and record incident-related information over the phone, chat, email (and other) channels using a variety of tools, techniques, and procedures.
• Conduct analysis, gather information (i.e. click steps, logs, screenshots), and troubleshoot customer issues.
• Resolve issues that require a broad range of troubleshooting skills related to software functionality/configuration, the Internet, hardware, networking, and general technical issues pertaining to HighLevel’s software solution.
• Work directly with team members to resolve customer issues and request enhancements for our products.
• Actively contribute to a growing knowledge network that improves the effectiveness of our team and the information available to our customers.
• Participate in the testing of new product releases.

Eventually:

• Resolve or recommend resolutions to customer problems.
• Other duties may be assigned and/or modified as business needs change.

What You’ll Bring: 

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Experience/Education/Certifications Required:

• 2+ years of prior technical support experience in a product based organization preferably B2B SaaS fielding and resolving technical inquiries in a well-structured professional manner
• Strong technical aptitude, analytical and troubleshooting skills.
• Demonstrated ability to maintain self-control while defusing stressful customer situations.
• Excellent customer service attitude.
• The ability to be a team-player as well as work independently. 
• Excellent note-taking skills.
• Experience with ticketing systems.
• Experience working with a combination of inbound calls, chats, and follow up emails to the customer for exceptional customer service.

Additional Skills Required: 

• Fluent in English.
• Demonstrated verbal and written communication skills.

EEO Statement:

At HighLevel, we value diversity. In fact, we understand it makes our organization stronger. We are committed to inclusive hiring/promotion practices that evaluate skill sets, abilities and qualifications without regard to any characteristic unrelated to performing the job at the highest level. Our objective is to foster an environment where really talented employees from all walks of life can be their true and whole selves, cherished and welcomed for their differences, while providing awesome service to our clients and learning from one another along the way!

Looking for a Senior Java Developer | Bangalore to join a team of rockstar developers. The candidate should have a minimum of 8+ years. of experience in Java.

There are multiple openings. If you're looking for career growth & and a chance to work with the top 0.1% of developers in the industry, this one is for you! You will report to IIT'ans/BITS grads with 10+ years of development experience and work with F500 companies (our customers).

Company Background - CodeVyasa is a Software product engineering and Development company that helps Early-stage and mid-market Product companies with IT Consulting, App Development, and On-demand Tech Resources. Our Journey over the last 3 years has been nothing short of a roller-coaster. Along our way, we've won some of the most prestigious awards while driving immense value to our customers & and employees. Here's the link to our website (codevyasa.com). To give you a sense of our growth rate, we've added 70+ employees in the last 6 weeks and expect another 125+ by the end of Q1 2024.

Requirements:

• Bachelor's degree in Computer Science, Information Technology, or related field (or equivalent experience).
• Minimum of 6 years of experience as a Java Developer
• Aptitude for learning new technologies quickly.
• Good problem-solving and analytical skills.

What We Offer:

Glassdoor rating of 4.8, indicating high employee satisfaction.

Free healthcare benefits.

Strong focus on upskilling and professional development opportunities.

Diverse and inclusive work environment.

Competitive compensation and benefits package.

Emphasis on maintaining a healthy work-life balance.

Requirement

• Strong knowledge of Php frameworks (Laravel, Zend must).

• Strong knowledge of front-end technologies, such as react js or Vue js.

• Knowledge of Object-Oriented Programming.

• Write effective APIs.

• Write technical documentation.

• Familiarity with SQL/No SQL databases.

• Understanding of code versioning tools like Github.

• Take full responsibility for task/project execution

• Good problem-solving skills, Data structures, and Algorithms.

• Should have experience in Webservices (SOAP/REST) and JSON

• Develop and deploy new features to facilitate related procedures and tools if necessary.

• Excellent communication and teamwork skills.

• Work with us as a team leader.

Legal Assistant responsibility include:

• Negotiate, review, drafting, vetting of various contracts and agreements 

• Drafting knowledge of notices/reply notice/letters to any govt., & Non-Govt. authorities.

• Drafting of other miscellaneous documents like Power of Attorney, Undertakings required as per the need of business, Memorandum of Understanding, No Objection Certificate (NOC)

• Responsible for supporting Groups Secretarial function, convening of Board shareholders & Committee Meeting

• Attending and handling court cases, case notices and handle all litigation matters with support of external counsel;

• Submission of reports/ MIS/ litigation updates, contract trackers to the Department on monthly & quarterly basis.

• Conduct research on relevant laws, regulations

• Taking care of any matter as and when received from the management and advising them within the legal ambit.

• Maintain knowledge of all new changes in the law, analyze implications and suggest a manner of implementation.

• Responsible for maintaining all legal records & documents within the legal department.

• Organize and maintain documents in a paper or electronic filing systems.
• Maintaining of statutory register and records

• To work with external law firms, other consultants, statutory auditors as and when required.

• Manage the day-to-day affairs of assigned sub-tasks.

• Perform other tasks as assigned to support the department as and when required.

Profile: Java developer (2-4 years) - Noida

MUST Have: Core Java, data structure

NP: Immediate to 30 Days

Salary : Upto 9 LPA

MUST Haves: Java 1.8, Core Java, Data structure

Requirements:

• Java 1.8 version with Collections, Multithreading working knowledge –(Mandatory)
• Data Structures, BPM-Alfresco & Groovy 

Roles and Responsibilities

• Looking only for Front end Developer with Minimum 1 Year experience in ReactJS
• Good communication skills
• 3-4 years
• Working on different React Technologies along with HTML/CSS, RESTful APIs, 

PLEASE NOTE - WE ARE LOOKING FOR CANDIDATES WHO ARE IMMEDIATE JOINERS OR WHO CAN JOIN WITHIN 15 DAYS

At Punchh, we are building the next generation AI-enabled marketing loyalty platform. We are looking for a talented UX professional to create best-in-class experiences that drive customer and business value. 

Our ideal candidate excels at leading the design of simple and impactful B2B SAAS products while closely collaborating with design, research, product management, and engineering in a fast-paced, collaborative and customer-focused environment. You will work with various stakeholders to understand user needs, identify use cases, design UX concepts, wireframes, prototypes, and final mock-ups, ensuring pixel-perfect implementation of your designs. 

What You'll Do

• Work closely with other designers, researchers, product managers, engineering, and customers to design simple and elegant products and features
• Develop user personas, use cases, workflows, scenarios, concepts, wireframes, prototypes and final mock-ups to communicate designs to stakeholders
• Conduct competitive analysis to ensure our product is best-in-breed
• Drive the design review cycle with key stakeholders and customers to ensure the designs achieve the set goals
• Lead and support multiple projects simultaneously while meeting deadlines
• Work with engineering to ensure pixel-perfect implementation of your designs

What You'll Need

• 4+ years of experience as a User Experience Designer for complex web applications
• A fundamental understanding of the UX design process from discovery, through definition, design, and implementation
• Bachelor's or Master's Degree in Design (B.Des/M.Des/Any other equivalent degree)
• A passion for creating simple and elegant solutions that drive user and business value
• Proficiency in standard UX software (we use Figma)
• A portfolio of design work with case studies demonstrating your process and the impact of your efforts
• Excellent written and verbal communication skills
• A desire to work collaboratively with cross-functional teammates to deliver the best possible solution for our users

Bonus Points If You

• Possess working knowledge of loyalty programs, CRM, and/or email marketing campaigns
• Understanding of B2B Space

A full-stack developer handles both: Front-end and Back-end. need to build web pages, websites, create UI, make the website simple and attractive.

Your primary focus will be on developing user interface components and implementing them following well-known React.js workflows (such as Flux or Redux) along with CSS3 and HTML5. You will ensure that these components and the overall application are robust and easy to maintain. You will coordinate with the rest of the team working on different layers of the infrastructure. Therefore, a commitment to collaborative problem solving, sophisticated design, and quality product is important. 

React Native, MongoDB, Node JS Knowledge is a plus.    

Responsibilities

1. Design the overall architecture of the web application.
2. Maintain quality and ensure the responsiveness of applications.
3. Collaborate with the rest of the engineering team to design and launch new features.
4. Maintain code integrity and organization.
5. Experience working with graphic designers and converting designs to visual elements.
6. Understanding and implementation of security and data protection.

Qualifications

• Graduation/ masters in computer science
• Good communication
• Minimum 1 years of experience in mobile application and web application development.
• Front end Skills: Html, CSS, JavaScript ES6, React JS, react-native.
• Back end skills: Node Js, Mongo DB (Added advantage)