Business Development Associate/Executive

Description

Collaborate closely with various stakeholders to gain a deep understanding of requirements and use cases. Develop detailed test plans, tools, and utilities to comprehensively test RtBrick products and features. Work closely with developers to review functional and design specifications, ensuring a thorough testing perspective. Create detailed feature test plans, design test bed configurations, and establish complex test setups based on project requirements. Develop Python and robot scripts for automated testing. Assist development engineers in diagnosing product defects, and actively participate in customer calls to troubleshoot issues, gather data, and communicate resolutions and fixes. Join our team and be at the forefront of innovation in technology.

Requirements

• Strong testing experience in any of the Layer-3 Unicast routing protocols (e.g. OSPF, BGP, IS-IS), MPLS signalling protocols (e.g. RSVP, LDP), Layer-3 VPNs, Layer2-VPNs, VPLS, Multicast VPN, EVPN,
• Hands-on experience with scripting languages or python programming to test system/application software (SWIG)
• Ability to scope and develop test cases for a given requirement including Scale/Performance testing in a distributed asynchronous environment
• Experience with "Robot Framework" for automation, RESTful API is a plus
• EC, IS , CS with networking back ground with 5 to 10 years of related experience is required
• Strong written and verbal communication skills
• Able to plan and execute tasks with minimal supervision
• Team-player, can-do attitude, will work well in a group environment while being able to contribute well on an individual basis

Responsibilities

• Collaborate closely with stakeholders, gaining insights into their unique requirements and use cases.
• Engineer comprehensive test plans, craft specialized tools and utilities for in-depth feature assessments.
• Provide a critical testing perspective by thoroughly evaluating documents like functional specs and design specs.
• Create exhaustive feature test plans and innovative test bed designs tailored to project needs.
• Configure intricate test environments, aligning them with project-specific parameters.
• Develop Python and robot scripts, automating key testing processes.
• Aid development engineers in diagnosing and resolving product defects.
• ·Engage in customer calls, actively participating in issue resolution and effectively communicating fixes.

About This Opportunity:

Join Printrove as we revolutionize India's print-on-demand industry. We empower entrepreneurs and creators to build profitable brands without the complexities of inventory management, shipping logistics, or operational overhead.

As our Customer Support Executive, you'll be the bridge between our innovative platform and the merchants who depend on us. This isn't just about answering questions, you'll be solving real business challenges, enabling growth, and directly contributing to our merchants' success stories.

What You'll Do:

Champion Our Merchants

Handle inbound calls, emails, and support tickets with a solution-first mindset. Every interaction is an opportunity to strengthen relationships and demonstrate our commitment to merchant success.

Orchestrate Operations

Collaborate with our operations team and shipping partners (Delhivery, Blue Dart, Shiprocket) to provide accurate, real-time updates on orders, shipments, and delivery status.

Solve Complex Problems

Go beyond surface-level responses. Investigate root causes, propose sustainable solutions, and proactively address recurring issues to improve the overall merchant experience.

Drive Data Excellence

Maintain comprehensive records using Zoho Desk, Zoho CRM, and MyOperator. Your attention to detail ensures our team has the insights needed for continuous improvement.

Identify Growth Opportunities

Recognize high-potential merchants and seamlessly connect them with our Sales team. Your merchant insights directly fuel our business development efforts.

Elevate Service Standards

Work closely with our Customer Success Team Lead to refine processes, implement best practices, and consistently exceed merchant expectations.

What We're Looking For:

Proven Experience

1–2 years in SaaS or e-commerce customer support with a track record of maintaining high satisfaction scores and resolving complex issues.

Communication Excellence

Fluent English communication skills with the ability to explain technical concepts clearly. Proficiency in Hindi and Tamil is highly valued for our diverse merchant base.

Technical Aptitude

Hands-on experience with CRM and ticketing systems, particularly Zoho Desk and Zoho CRM. Quick to learn new tools and adapt to evolving workflows.

Strategic Problem-Solving

Strong analytical skills with the ability to think critically under pressure. You see challenges as puzzles to solve, not obstacles to avoid.

Local Presence

Based in Chennai and comfortable with daily commute to our Choolai office. We believe in-person collaboration drives our best results.

Future-Forward Mindset

Interest in AI tools and automation is a significant plus. We're building tomorrow's customer support experience today.

Why Choose Printrove?

High-Impact Environment

Your work directly influences merchant success and company growth. See immediate results from your efforts in a fast-paced startup setting.

Accelerated Learning

Gain cross-functional exposure to customer success, logistics, sales, and operations. Build skills that open doors across the tech industry.

AI-Enhanced Operations

Work with cutting-edge AI tools and workflows. Learn how modern startups leverage technology to scale efficiently and deliver exceptional experiences.

Clear Career Progression

Defined pathways to advance into Key Account Management, Sales, or Customer Success leadership roles based on performance and interests.

Meaningful Mission

Be part of democratizing entrepreneurship in India. Every problem you solve helps a small business owner achieve their dreams.

Ready to Join Our Mission?

If you're passionate about customer success, thrive in dynamic environments, and want to be part of India's print-on-demand revolution, we want to hear from you.

                                  Job Description

Profile Title: Software Development Engineer

Location: Pune Remote

Company Profile:

Growloc Private Limited is a leading Agri-tech company in India specializing in IoT solutions for farm management. We empower farmers with innovative technology to optimize resource usage, improve yields, and ensure consistent quality produce. Backed by a team of passionate individuals, Growloc Private Limited is committed to creating a more sustainable and productive future for Indian agriculture.

Role Overview:

 We’re looking for a MERN Stack Engineer (SDE-2) who’s passionate about building impactful products and believes in working smarter—with AI copilots, automation, and lean dev cycles. You’ll be part of a high-ownership team responsible for delivering full-stack features, writing testable code, and deploying to production with CI/CD.

Key Responsibilities:

• Build and maintain robust full-stack applications using MongoDB, Nest.js, React.js, and Node.js.

• Actively leverage AI tools (Copilot, ChatGPT, etc.) for faster development, documentation, and writing test cases.

• Write and maintain unit, integration, and end-to-end tests to ensure code quality.

• Own features end-to-end—from design to deployment using modern CI/CD workflows (GitHub Actions, Vercel, AWS).

• Collaborate with product, data, and hardware teams in a lean setup to ship fast and iterate often.

• Ensure performance, responsiveness, and scalability of front-end and backend systems.

Required Skills:

• 2–5 years of professional experience building products using the MERN stack.

• Strong understanding of frontend architecture (React Hooks, Context API/Redux).

• Proficiency in Node.js, Express, and MongoDB schema design.

• Familiarity with CI/CD tools, Git workflows, and cloud deployments.

• Experience with automated testing frameworks (Jest, Mocha, Cypress, etc.).

• Demonstrated use of AI-based coding assistants in real-world development workflows.

Good to Have:

• Exposure to IoT systems or integration with hardware devices.

• Experience working with LoRaWAN protocols and sensor data ingestion.

• Familiarity with WebSockets, MQTT, or real-time data processing.

• Background in agriculture, climate-tech, or rural tech products.

• Knowledge of TypeScript or serverless architectures.

Compensation: Best as per the market standards

At Growloc, we believe in purpose-driven technology. You’ll be part of a collaborative team working at the intersection of agriculture and innovation. If you're excited about building products that matter—and making a real-world impact—this is the place for you.

Requires 9 hours

-Work from Office( Balewadi High Street) Involved

Day-to-day responsibilities include:

1. Research and post on a LinkedIn community we are building

2. Conduct market research into social media trends, influencers, ETC

3. Explore AI tools & SaaS tools that can automate and scale current efforts

4. Come up with creative strategies to improve engagement/impressions

5. Research on competitors' outreach strategies.

Responsibilities and Duties 

•      Develop high-quality software design and architecture.

•      Achieve the timeline with quality delivery of assigned tasks.

•      Able to do technical analysis and code review.

•      Able to troubleshoot internal & production bugs.

•      Coordinate and support to project co-ordinator/project manager.

•      Development coding standards are achieved. 

•      Work with internal teams to understand and analyse their needs and to ensure that proposed solution caters to same.

•      Adopt new technology in quick time.

•      Implement Unit tests and Functional tests to ascertain highest quality of deliverables.

•      Identify, prioritize and execute tasks in the software development life cycle.

•      Understand business needs and know how to implement needs in the system to meet business needs.

•      Able to create technical documents.

•      Able to lead team members and plan team’s task.

•      Design, develop, modify, implement, and support software components anywhere in the software stack.

•      Work in close partnership with cross-functional teams and management.

Qualifications

•      Having knowledge of .NET C#, .NET Core, Angular JS, Web API, Micro Services, JavaScript, jQuery and Bootstrap.

•      Critical thinker and creative mindset and the ability to approach a problem creatively.

•      Ability to provide in-depth evaluation and analysis of unique complex technological issues. •      A meticulous approach to work.

•      A team player but can work independently too.

•      Excellent written and verbal communication skills.

•      Multi-tasking and time-management skills, with the ability to prioritize tasks.

•      Database knowledge spanning across SQL, PL/SQL, MSSQL Server, Performance tuning and RDBMS is preferred.

•      Proven track record of successful and timely project delivery.

•      Excellent written and verbal communication skills.

•      Demonstrated ability to lead others. 

Role - .NET  Developer

Experience - 2+ Years

Location - Ahmedabad
Skills required-.Net core, very proficient in SQL

• Bachelor's degree in Computer Science or a related field
• Minimum 2+ years of experience in software development using the .NET framework (Max upto 5 years)
• Strong understanding of C#, ASP.NET, and the .NET Core
• Experience with web development technologies such as HTML, CSS, and JavaScript
• Experience with database technologies such as SQL Server
• Strong problem-solving and analytical skills
• Excellent verbal and written communication skills
• Proven ability to work independently and in a team environment
• Keywords: .NET, C#, ASP.NET, .NET Core, software development, web development, HTML, CSS, JavaScript, SQL Server, problem-solving, analytical, communication, team player

Key Responsibilities

• Day to day management and successful long-term relationships with different accounts.

• Experience in fronting client relationships directly

• Handling operations and client management
• End to end project management
• Briefing the creative team, helping in the creation of a concept.
• Facilitating communication between Client Service Operations & other business units to ensure an effective operating environment.
• Focusing on the strategic aspects of maintaining and growing long-term relationships.
• Establishing growth plans for teams and managed accounts
• Strategizing and executing campaigns for clients.
• Identifying prospective clients, establishing strategic partnerships and alliances
• Working with senior management keeping them informed of new developments, service issues and new business opportunities.
• Managing paid social media campaigns 

Preferred Requirements:

• 4-10 yrs RELEVANT experience 

• Must have worked with digital agencies managing social media marketing and performance marketing (preferable)

• Also willing to consider exceptionally talented folks from offline agencies

• Located in Bangalore and willing to travel to HSR layout

• Experience in fronting client relationships directly

• Experience in social media marketing (organic & paid)
• Experience in relationship management, strong verbal and written communications skills

Minimum 5+ years in react

Must have worked on desktop application

Must have worked in frontend and backend both

5+ years of experience with React js, work closely with design, product management, and development teams to create elegant, usable, responsive, and interactive interfaces across multiple devices; experience with Electron js framework is a plus.

Do you wish to be a part of a disruptive team, passionate towards democratizing education for students across India? Then read more.

Desired Candidate Profile