Business Development Intern

Job Title: Academic Counsellor

Location: Goregaon East

Compensation: Fixed salary up to ₹6.5 LPA + Uncapped Incentives

Work Schedule: Monday to Saturday

Working Hours: 11:30 AM – 8:30 PM

Job Summary

We are looking for a motivated Academic Counsellor to guide prospective and current students in selecting the right courses, understanding academic pathways, and achieving their educational goals. The role involves counselling, admissions support, and maintaining strong student relationships.

Key Responsibilities

Counsel students and parents on academic programs, career options, and course selection

Handle student inquiries via calls, emails, and walk-ins

Guide students through the admission process and ensure timely enrollment

Maintain accurate records of student interactions and follow-ups

Build and maintain relationships with prospective students

Achieve admission targets and contribute to business growth

Coordinate with internal teams for smooth onboarding and student support

Conduct seminars, webinars, and counselling sessions

'Focus: Selling courses (Travel & Tourism, Makeup, Podcasting)

Candidate Requirements:Experience: Minimum 1 year in the Ed-Tech industry with Strong communication and sales skills

Job Title : Senior Backend Developer (Node.js + AWS + MongoDB)

Experience : 4+ Years

Location : Andheri, Mumbai (Work From Office)

About the Role :

We are looking for a highly skilled Senior Backend Developer with strong expertise in Node.js (NestJS), AWS, and MongoDB to join our growing engineering team.

This role requires someone who takes ownership, is proactive, and enjoys building scalable, high-performance backend systems in a fast-paced environment.

Key Responsibilities :

• Architect, design, and develop scalable backend services using Node.js (NestJS).
• Design and manage cloud infrastructure on AWS Services (EC2, ECS, RDS, Lambda, etc.).
• Develop and maintain high-performance database solutions using MongoDB.
• Work with Kafka, Docker, and serverless frameworks (SST) for efficient deployments.
• Optimize system performance, scalability, and reliability across services.
• Ensure application security, best practices, and compliance standards.
• Collaborate with cross-functional teams to deliver robust product features.
• Take end-to-end ownership of features from design to deployment.

Technical Requirements :

• 4+ years of backend development experience.
• 3+ years of hands-on experience with Node.js.
• 2+ years of hands-on experience with AWS.
• Strong experience with NestJS framework.
• Solid experience with MongoDB and database design.
• Experience with Kafka, Docker, and serverless architecture.
• Understanding of system design, scalability, and performance optimization.

Good to Have (Bonus Skills) :

• Experience with Python or other backend languages.
• Exposure to Agentic AI use cases or implementations.
• Strong understanding of security best practices.

What We’re Looking For :

• Curious mindset and eagerness to learn new technologies.
• Proactive problem solver with strong ownership attitude.
• Strong team player with effective communication skills.
• Positive, energetic, and passionate about building great systems.

Location: Hyderabad, India (home base), deployed at client sites in India. Occasional Middle East exposure possible.

About the Role

You will work as a senior AI consultant who embeds inside a customer's business. Your job is to learn how the business makes money, find the highest value problem, and build a working system that solves it.

You will not hand over a document and walk away. You will show working software early, own the roadmap, own the client relationship, and stay after go-live to run and improve the system.

Four behaviors define this role:

1. Go where the work happens. You work onsite with the customer, in the room where decisions are made.
2. Show working software early. You build a prototype in days, not a document in weeks.
3. One person owns the outcome. You are the single point of accountability for the result.
4. Stay after go-live. You keep running and improving the system after launch.

You are the single point of accountability. You are not a solo builder. A full KnackLabs engineering team in Hyderabad builds and runs the production systems behind you.

This role involves extended onsite deployments at client locations in other cities, sometimes up to six months at a stretch. Please apply only if you are ready for this way of working.

What you'll own

1. Discovery - Learn how the customer makes money. Find the highest value problem to solve first.
2. The prototype - Build a working prototype fast, using real or sample data, to prove the idea.
3. The roadmap - Decide what to build, in what order, and set clear success measures tied to business outcomes.
4. The build - Design and ship the production system with the Hyderabad engineering team. This includes data integration, agents, retrieval, and evaluations.
5. The client relationship - Be the trusted technical contact for the customer, from engineers to senior leaders.
6. Go live and after - Deploy the system, watch how it performs, fix problems, and improve it over time.
7. Feedback to the product - Share what you learn in the field so our platform and internal tools get better.

What we are looking for

1. Around 7 or more years of software engineering experience, including customer-facing or client delivery work.
2. Experience working at a consulting or professional services firm in a client-facing delivery role.
3. A full-stack development experience with strength in backend technologies.
4. Strong programming skills in Python. Working knowledge of TypeScript or JavaScript.
5. Production experience with large language models, including prompt engineering and agent development.
6. You build with AI coding tools like Claude Code as your default way of working. You have built real apps and agents this way, not just used it for document generation or review.
7. Experience building retrieval-augmented generation (RAG) systems: chunking, embeddings, vector databases, retrieval, and reranking.
8. Experience building and deploying AI systems.
9. Experience integrating with APIs and enterprise systems.
10. Experience with at least one cloud platform (AWS, Azure, or GCP).
11. Experience building evaluations to measure accuracy, safety, latency, and cost.
12. Clear communication. You can explain a technical choice to an engineer and to a business leader.
13. High ownership and comfort with ambiguity. You can take an unclear problem and turn it into a plan.
14. Willingness to work onsite at client locations in India for extended periods, and to travel as the work needs.

Nice to have

1. Experience deploying AI systems in regulated industries such as insurance, banking, or the public sector.
2. Experience with on-premises or private cloud (VPC) deployments.
3. Experience with observability and tracing tools such as LangSmith or Braintrust.
4. Experience with data engineering and pipelines.
5. A history of side projects, open source contributions, or products you shipped end-to-end.
6. Experience in embedded or forward-deployed roles before.

Stack and tools

1. Languages: Python and TypeScript.
2. Models: Claude and other frontier or open source models, chosen to fit the customer.
3. AI patterns: RAG, agents, prompt engineering, and evaluations.
4. Vector and retrieval: vector databases and retrieval pipelines.
5. Cloud: AWS, Azure, or GCP, on public or private cloud.
6. Integration: REST APIs and enterprise system connectors.

We’re Hiring: Digital Support Executive 📍 Location: Ahmedabad 🕒 Time: 9:30 AM – 6:30 PM | 6 Days Working 💼 Exp: 0–5 years 🗣️ Excellent Communication Skills Required Key Responsibilities: 📞 Reach out to fresh & follow-up leads (outbound calls) 💻 Guide clients via call/video/webinar 🎯 Achieve daily call targets & assigned tasks 🤝 Build & maintain client relationships 📝 Maintain accurate records & follow-ups 🚀 Take initiative & drive results 👉 Interested? Please share your resume

We are looking for a fresher IT Recruiter with:

🔹 Excellent communication skills

🔹 Basic understanding of sourcing and screening

🔹 Interest in IT hiring and recruitment

🔹 Eagerness to learn and grow in the HR domain

Looking for freshers holding internships are allowed

Join a fast-growing health supplement startup as a Customer Experience Executive! We’re seeking a passionate professional to enhance customer satisfaction and drive sales.

Job Responsibilities:

✅ Make outbound calls for feedback, upselling & cross-selling

✅ Address customer queries & grievances professionally

✅ Build strong customer relationships and ensure retention

✅ Maintain accurate records of interactions & sales

✅ Collaborate with teams for seamless customer experience

Work from Gurgaon Office.

This position is responsible for overseeing the testing of software features as part of a collaborative team. This role is responsible for leading quality review of various applications and includes creating test plans and strategy, test cases in partnership with developers, business analysts, and project managers which are used to shape and verify code and check conformance to system requirements. The role relies upon test automation and manual testing tools. The person is to assist in defining QA coding standards and frameworks, and for identifying emerging technologies and evaluating their applicability to the clients business goals.

Responsibilities:

• Review client requirement and provides feedback
• Responsible for creating test plans and strategy
• Reviews and re-evaluates the test strategy to adjust for new information, changing risks, shifting priorities and schedules
• Oversees projects to make sure work is scheduled based on priorities, features, risks, and team strengths and assignment of resources across projects
• Oversees implementation and execution of functional, regression, and acceptance tests
• Assists in test environment setup/teardown, test automation, and exploratory testing
• Oversees the creation and maintenance of test data and test documentation
• Provides suitable solutions for issues/errors based on the understanding of the system and client business processes
• Leads/mentors Test Engineers and shares knowledge to make sure QA staff meets technical qualifications required for their positions. Assists in coaching junior staff, by helping them to make decisions, solve problems, manage meetings and set goals, provide feedback on testing-related tasks, delegates and assigns testing responsibilities
• Assists Manager in setting the direction for quality assurance within the organization
• Assists in recruiting new staff, conducting interviews, and evaluate potential candidates Qualifications:
• Experience in testing various applications, services, and user interfaces
• Experience in test automation and creating repeatable, maintainable, automated test suites
• Should have experience in AI projects.
• Experience managing a team of QA Engineers
• Experience in communicating with clients
• Experience in testing gaming projects.
• Understanding of test-driven development
• Understanding of software development lifecycle and best practices
• Understanding of Agile and Waterfall processes
• Strong knowledge of software quality assurance best practices & methodologies
• Familiarity with various defect management systems

Requirements:

• We are looking for someone with 6 - 7 years of overall working experience in the software environment & 2 -3 years of experience in handling the QA Lead Role.
• Experience in Selenium.
• Ability to communicate technical aspects to people with non-IT background.
• Ability to act as a liaison between QA and development teams
• Ability to ensure that solutions developed by technical teams fit the business needs
• Ability to offer alternative approaches to achieve the client goals
• Ability to analyse complex situations and manage all variables to achieve optimal solutions
• Ability to act on the information provided or get information needed so that decisions for project.
• implementations can be made quickly and effectively.
• Ability to motivate teams.
• Ability to define and prioritize short-term and long-term objectives for the teams and make necessary corrections under changing circumstances
• Ability to communicate in English verbally and in writing Education and Work
• Background in CS, IT or related scientific discipline

What you need to have: