Business Development Executive

Job description

We are looking for Customer Support Executive that will be the liaison between company and its current and potential customers. The successful candidate will be able to accept ownership for effectively solving customer issues, complaints, and inquiries; keeping customer satisfaction at the core of every decision and behavior.

Roles and Responsibilities

• Interacting with customers over the phone, by email, or by chat to provide information and services
• Answering customer inquiries and complaints
• Handling customer issues and conflicts
• Escalating issues to the appropriate team
• Good understanding of Customer Support Business

Preferred candidate profile

- Graduates only

- Good communication skills

—ACOUNTING—

Senior Auditor, Junior Auditor, Accountant, Controller, Computerized Accounting, Staff Accountant

—BEAUTYSALON—

Salon Manager, Assistant Salon Manager, Beautician, Hair Stylist, Barber, Message Therapist, Cosmetologist, Nail Technicians, Aerobic and Fitness Instructors, Alternative Instructors, Acupuncturist

—CASINO—

Casino Manager, Assistant Casino Manager, Casino Dealer, Slot Technician

—CLERGY—

Priest, Minister, Rabbi, Reverend

—CRUISESTAFF—

Cruise Director, Assistant Cruise Director, Cruise Staff, Gentlemen Dance Host, Youth Activities Coordinator, Fitness Instructor, Aerobics Instructor, French Instructor, German Instructor, Water Sport Scuba, Water Sports Scuba Diving Instructor, Port Lecturer, Television Technician, Videographer, International Host & Hostess, Administrative Assistant

—DECK—

Captain, Staff Captain, First Officer, Second Officer, Third Officer, Junior Third Officer, Deck Engine Mechanic, Navigation Officer, Safety Officer, Security Personnel, Chief Radio Officer, Radio Officer, Quarter Master, Carpenter, Ordinary Seaman, Able Seaman Entry Level, Able Seaman Limited, Abel Seaman Special, Able Seaman Unlimited, Splicer Joiner, Seaman Surveyor, Deck Utility man, Deck Hand, Deck Cadet

—ENGINE—

Chief Engineer, Staff Chief Engineer, First Engineer, Second Engineer, Third Engineer, Junior Third Engineer, Engine Cadet, Hotel Service Engineer, Chief Electrical Engineer

Electrical Engineer, Electronic Engineer, Electronic Engineer Junior, Chief Refrigeration Engineer, Refrigeration Engineer, Engine Storekeeper, Motorman, Fitter, Oiler, Wiper (Engine Utility Man), Plumber Upholsterer

—ENTERTAINMENT—

Guest Entertainer, Lounger Performer, Show Signer, Production Vocalist, Show Dancer, Dance Troupes and Performers, Production Manager, Assistant Production Manager, Stage Manager, Backstage Manager, Disc Jockey, Sound Light Technician, Video Technician, Show band Musician Piano, Cocktail Pianist, Piano Bar Entertainer, Show band Musician Trumpet, Show band Musician Trombone, Show band Musician Saxophone Reeds, Show band Musician Drums, Show band Musician Bass, Show band Musician Guitar, Guitar Soloist, Keyboard Soloist, Guest Band Musician, Classic Rock Musicians, R and B Musicians, Country Musicians, Instrumentalists, Cabaret Actors, Comedians

—FOODAND BEVERAGE—

Food and Beverage Director, Assistant Food and Beverage Director, Restaurant Manager, Maitre d, Head Waiter Waitress, Jr. Waiter, Dining Room Manager, Sommelier Wine Steward Stewardess, Dining room Waiter Waitress, Dining room Buffet Man, Restaurant Hostess, Bar Manager, Assistant Bar Manager, Bar Supervisor, Assistant Bar Supervisor, Bar Accountant, Bar Waiter Waitress, Bartender, Bar Steward & Stewardess, Snack Steward Stewardess, Bar Utility, Bar Boy, Buffet Steward & Stewardess, Busboy

—GALLEY—

Executive Chef, Assistant Executive Chef, Souse Chief, Chef Tournant, First Cook, Second Cook, Third Cook, Vegetable Cook, Cook Trainee, Crew Cook, Crew Cook Assistant, Crew Cook Utility, Officer Mess man, Staff Mess man, Provision Store keeper, Butcher Supervisor, Assistant Butcher Supervisor, Butcher, Butcher Trainee, Butcher Utility, Pastry Chef, Assistant Pastry Chef, First Pastry man, Second Pastry man, Third Pastry man, Baker Supervisor, Assistant Baker Supervisor, First Baker, Second Baker, Third Baker, Baker Trainee, Pantry Man, Dishwasher, Pot washer, Ice Carver

—GIFTSHOP—

Gift Shop Manager, Assistant Shop Manager, Retail Sales Person, Florist

—GUESTLECTURERS—

Destination Speaker, Special Interest Speaker/Lecturer, Port/Shopping Lecturer,

—HOTEL—

Passenger Service Director, Chief Purser, Assistant Hotel Manager, Deputy Purser, Second Purser, Assistant Purser, Computer Technician, Junior Assistant Purser, Crew Purser, Assistance Crew Purser, Receptionist, Guest Service Coordinator, Guest Service Associate, Hotel Assistant, Shore Excursion Manager, Assistant Shore Excursion Manager, Cruise Sales Consultant, Hotel Controller, Senior Auditor Hotel Operations, Junior Auditor Hotel Operations, Night Auditor, Printer Desktop Publishing and Applications, Yeoman, Chief Yeoman, Locket Attendant

—–HOUSEKEEPING—

Chief Housekeeping Assistant Chief Housekeeper, Floor Supervisor, Head Room Steward, Cabin Steward Stewardess, Assistant Cabin Steward Stewardess, Bell Captain, Bell Boy, Utility Cleaner, Laundry Supervisor, Assistant Laundry Supervisor, Laundry Keeper, Laundry man, Linen Keeper, Pool Attendant

—HUMANRESOURCES—

Human Resources Manager, Training and Development Manager, Crew Staff Administration, Crew Staff Administration Assistant

—INFORMATIONSYSTEMS—

Shipboard information Systems Manager, Coordinator Computer Desktop Applications, Computer Accounting Applications, Computer Maintenance, Computer Applications, Computer System Hardware Technician, Computer System Administration Manager, Internet Manager

—INSTRUCTORS—

Bridge Instructor, Golf Instructor, Scuba Diving/Water Sports Instructor, Arts and Crafts, Dance Instructor, Texas 42 Instructor, Caricature Artist

—–MEDICAL—–

Chief Doctor, Crew Doctor, Nurse Practitioner, Chief Nurse, Nurse

—PHOTO—

Photo Manager, Assistant Photo Manager, Photographer, Junior Photographer, Videographer

CRMIT Solutions is a leading CRM Solutions Provider specializing in AI-led digital transformation and decision transformation solutions, all powered by Customer360++ (a proprietary AI and decision science framework). The flagship Application Success Value Plan (ASVP) leverages decision science and agentic AI techniques with considerable value-for-money-and-time.

Digital Sales Director (India)

Job Type: Full-time | Location: Bengaluru, India

Job Description:

CRMIT is seeking a strategic, data-driven, and digitally savvy Digital Sales Director to lead our high-performing Digital Insights team. This role is pivotal in driving revenue growth through digital channels, optimizing sales processes, and scaling CRMIT’s inside sales operations. You’ll be responsible for building and executing a modern sales strategy that leverages CRM, automation, analytics, and customer insights to deliver measurable results.

Key Responsibilities:

• Develop and execute a scalable inside sales and digital sales strategy aligned with CRMIT goals of transforming itself to a Decision Science Company.
• Should have successfully built the pipeline or lead a team who had built a pipeline to sell cloud based solutions and services for one or more industries in USA, Australia or Europe.
• Collaborate with marketing, customer success teams, Client Partners and solution/industry consultants to align team’s activities with that of go-to-market strategy.
• Own pipeline generation for field client partner’s net new customers.

Required Skills and Experience:

• Minimum 10 years of experience in selling Salesforce products and solutions. accustomed to carrying and achieving an annual revenue quota.
• Proven track record of success in sales, with experience selling in one or more industries such as manufacturing, healthcare, or financial services.
• Established relationships with Salesforce industry leads in mid-market / global accounts.
• Strong interpersonal and communication skills, with the ability to build rapport and influence key stakeholders.
• Experience working collaboratively with Salesforce.com sales and delivery teams. 
• Sales automation platforms and dashboards analyze KPIs metrics to identify trends, forecast revenue, and drive improvements.
• Lead omnichannel / digital channels outreach via email, LinkedIn, webinars, and virtual events to engage tech decision-makers.
• Drive adoption of AI-powered tools and data analytics to enhance customer targeting and personalization.
• Use intent data, behavioral analytics, and Account Based Marketing (ABM) strategies to personalize outreach and accelerate deal velocity for targeted accounts / territories / industries of CRMIT’s focus.
• Champion a data-first culture, using insights to refine targeting and messaging
• Stay ahead of tech trends and buyer behavior to anticipate market shifts and adjust GTM strategy. Cultivate relationships with key accounts, partners, and influencers in the tech ecosystem.
• Build strong relationships with key accounts and strategic partners to identify upsell and cross-sell opportunities through data insights and customer feedback.
• Ensure seamless handoff to delivery teams for onboarding, adoption, and expansion.

Senior Software Engineer 

TBO–(www.tbo.com)    

TBO is a global platform that aims to simplify all buying and selling travel needs of travel partners across the world. The proprietary technology platform aims to simplify the demands of the complex world of global travel by seamlessly connecting the highly distributed travel buyers and travel suppliers at scale.

The TBO journey began in 2006 with a simple goal – to address the evolving needs of travel buyers and suppliers, and what started off as a single product air ticketing company, has today become the leading B2A (Business to Agents) travel portal across the Americas, UK & Europe, Africa, Middle East, India, and Asia Pacific.

Today, TBO’s product range from air, hotels, rail, holiday packages, car rentals, transfers, sightseeing, cruise, and cargo. Apart from these products, our proprietary platform relies heavily on AI/ML to offer unique listings and products, meeting specific requirements put forth by customers, thus increasing conversions.

TBO’s approach has always been technology-first and we continue to invest on new innovations and new offerings to make travel easy and simple. TBO’s travel APIs are serving large travel ecosystems across the world while the modular architecture of the platform enables new travel products while expanding across new geographies.

Why TBO:

•      You will influence & contribute to “Building World Largest Technology Led Travel Distribution Network” for a $ 9 Trillion global travel business market.

•      We are the emerging leaders in technology led end-to-end travel management, in the B2B space. 

•      Physical Presence in 47 countries with business in 110 countries.

•      We are reputed for our-long lasting trusted relationships. We stand by our eco system of suppliers and buyers to service the end customer. 

•      An open & informal start-up environment which cares.

What TBO offers to a Life Traveller in You:

•      Enhance Your Leadership Acumen. Join the journey to create global scale and ‘World Best’.

•      Challenge Yourself to do something path breaking. Be Empowered. The only thing to stop you will be your imagination.

•      Post pandemic: travel space is likely to see significant growth. Witness and shape this space. It will be one exciting journey.

•      As a fastest growing B2B platform our priority is purpose-building scalable systems. 

•      Adopting industry leading technologies to support best-in-class business capabilities for high performing and scalable solutions.

•      Fast response to the evolving regulatory environment and helping to meet the firm's regulatory commitments by addressing internal and external commitments.

Top Sights During Your Role Stay (Key Expectations):

·        More than 3 years of Prior experience as Backend Developer in any SAAS product .

·        Exposure to languages/ framworks like GoLang/Java/Node /Python / RUST will be preferred.Capacity to use SQL server with ease. Exposure to Redis / MongoDB/ PostgreSQL is desired.

·        Should have worked with cloud platforms like AWS / Azure.

·        A flair for creating well-presented software that is technically sound.

·        Outstanding analytical, problem-solving, and communication skills.

·        Excellent organizational and time management skills.

·        Self-driven, flexible, and innovative.

We are looking for a Technical Product Manager to help us build the next-generation Wealth Tech platform at Neo. We are a team of financial industry veterans and digital entrepreneurs with ambitions to become the largest wealth tech platform in India..

Responsibilities:

- Work with team management to define product strategy, features and priorities.

- Conduct usability studies to understand customer pain points/challenges/requirements.

- Prepare crisp and detailed product requirement documents (PRDs).

- Define and wireframe the user journeys and flows.

- Work with UX designer, developers, testers to develop and release the feature.

- Engage with external partners/vendors to identify integration requirements.

- Monitor and track utilization/performance of features post release.

Requirements :

- Demonstrate a critical understanding of business processes and challenges.

- Comfortable being the 'face of the product' who can clearly set and communicate product requirements.

- Passionate about user experience and building delightful digital products.

- Strong technical acumen with ability to engage in deep technical design discussions.

- 5+ years in Product Management at a tech-first company

- Proficiency with wireframing tools like Figma, Balsamiq, Adobe Illustrator etc.

- Experience with business intelligence platforms like Power BI, Metabase etc.

- Understanding of product analytics frameworks like Google Analytics, Mixpanel, Amplitude etc.

- Degree EE, CSE, IT or ECE is a MUST

- MBA preferred.

- Experience with B2C is a must

- Experience with Mobile products is necessary

Experience with Microsoft Exchange Server and Office365. 

  Working experience in VMWare/Hyper-V.

  Working knowledge of Firewalls, VPN Technologies, Network routers, Wi-Fi Access points, Port forwarding

  Sound understanding of DNS, DHCP, Active Directory servers.

  Excellent troubleshooting and analytical skills.

  Hands-on experience on Backups

  Desktop troubleshooting experience

  hands-on experience on Firewalls.