Client Servicing - International Business

Role Overview

The HR Recruiter – Blue Collar Hiring will be responsible for end-to-end recruitment of frontline restaurant staff including kitchen crew, service staff, stewards, housekeeping, and other operational roles. The role requires strong experience in high-volume hiring, sourcing from blue-collar talent pools, and managing recruitment pipelines across multiple restaurant locations.

Key Responsibilities

1. End-to-End Recruitment

• Manage complete recruitment lifecycle for blue-collar roles including sourcing, screening, interviewing, and onboarding.

• Hire frontline staff such as Kitchen Crew, Commis, Service Staff, Stewards, Helpers, Housekeeping, and Delivery Personnel.

2. High-Volume Hiring

• Handle bulk hiring requirements for multiple restaurant outlets.

• Ensure timely closure of positions to maintain operational efficiency.

3. Sourcing & Talent Pipeline

• Source candidates through job portals, local networks, staffing vendors, walk-in drives, referrals, and community outreach.

• Maintain a strong pipeline of qualified blue-collar candidates.

4. Stakeholder Coordination

• Collaborate with restaurant managers and operations teams to understand manpower requirements.

• Coordinate interviews and ensure smooth hiring processes.

5. Recruitment Drives

• Organize walk-in drives, campus hiring (for hospitality institutes), and local hiring campaigns.

6. Candidate Management

• Conduct initial screening and assess candidates for role suitability, attitude, and service orientation.

• Manage candidate communication and offer roll-out.

7. Data & Reporting

• Maintain recruitment trackers, hiring metrics, and candidate databases.

• Provide regular hiring reports to HR leadership.

8. Employer Branding

• Represent company’s culture and employer value proposition during recruitment drives and interactions.

Eligibility Criteria

Experience

• Minimum 3+ years of experience in blue-collar / frontline hiring.

• Experience in hospitality, restaurant chains, QSR, retail, facility management, or similar industries is preferred.

Education

• Bachelor’s degree in Human Resources, Business Administration, or related field.

Required Skills

• Strong experience in bulk / mass hiring

• Knowledge of blue-collar recruitment channels

• Good stakeholder management

• Ability to manage hiring across multiple locations

• Strong communication and interpersonal skills

• Ability to work in a fast-paced operational environment

Preferred Background

Candidates with recruitment experience in Restaurant Chains, Hospitality, QSR, Retail, or Facility Management companies will be highly preferred.

What We Offer

• Opportunity to work with a globally recognized restaurant brand

• Dynamic and people-focused culture

• Exposure to large-scale hiring and operations-driven recruitment

• Career growth within HR and talent acquisition

Job Title: Senior Software Engineer

Location:PUNE

Job Type: Full-time

About the Role:

We are seeking a Senior Software Engineer with at least 1 year of experience in ad tech (preferred) to join our dynamic team. The ideal candidate will have strong proficiency in Java and possess problem-solving skills to design, develop, and maintain scalable software solutions in the ad tech industry.

Key Responsibilities:

• Develop and maintain high-quality Java-based applications.
• Collaborate with cross-functional teams to design and implement new features.
• Troubleshoot and debug issues, ensuring optimal software performance.
• Write clean, scalable, and efficient code while adhering to best practices.
• Participate in code reviews and provide mentorship to junior engineers.

Requirements:

• Proven experience with Java and software development.
• At least 1 year of experience in ad tech (preferred).
• Strong understanding of object-oriented design and data structures.
• Excellent communication and collaboration skills.
• Ability to work independently and manage time effectively.

Key Responsibilities

Develop and maintain scalable fullstack applications.

Collaborate with cross-functional teams to deliver innovative solutions.

Ensure performance optimization and adherence to best practices.

Provide technical leadership and mentorship to junior developers.

Required Skills

Proficiency in: Java, Spring Boot, MySQL, Hibernate, ReactJS

Knowledge of: NoSQL databases

Strong analytical and problem-solving skills

Status: Open

Notice Period: Immediate

Shift Timings: Day Shift

Work Type: On Site

No of Openings: 30

Salary: ₹15000 - ₹18000 INR

Language: English, Hindi

Skills: Excel, Computer

Experience: 0 - 5 years

Qualification: 12th

Age: 18 - 30 years

Description

Visit

We are hiring a customer service representative to manage customer queries and complaints.

Responsibilities

• Require one year relevant experience in inbound process
• Excellent communication in English and Hindi
• A call center agent's job description is to provide courteous and professional phone support to callers, whether they need help troubleshooting a technical issue
• Answering customers' questions about its products and offering suggestions to fit their needs; handling the order process and taking payments;
• Updating customer account information, as needed; and escalating calls when a manager or higher level representative is needed
• To most effectively help customers, call center agents need to understand the company's offerings and to be able to -communicate policies and product information well.
• It is also important to be empathetic, have a positive attitude and to be able to stay calm and polite, even when callers get upset.
• Being organized and focused is necessary for the agent to input information into the company's computer systems while also talking to the caller

Qualifications-

• 12th or Graduate
• Language- Hindi & English
• Age 18-30

For Inbound-

• Good communication skills
• Rotational shift and week off
• Salary - for fresher - 15k In hand
• Experience - 16.5k in hand

TOP 3 SKILLS

Python (Language)

Spark Framework

Spark Streaming

Docker/Jenkins/ Spinakar

AWS

Hive Queries

He/She should be good coder.

Preff: - Airflow

Must have experience: -

Python

Spark framework and streaming

exposure to Machine Learning Lifecycle is mandatory.

Project:

This is searching domain project. Any searching activity which is happening on website this team create the model for the same, they create sorting/scored model for any search. This is done by the data

scientist This team is working more on the streaming side of data, the candidate would work extensively on Spark streaming and there will be a lot of work in Machine Learning.

INTERVIEW INFORMATION

3-4 rounds.

1st round based on data engineering batching experience.

2nd round based on data engineering streaming experience.

3rd round based on ML lifecycle (3rd round can be a techno-functional round based on previous

feedbacks otherwise 4th round will be a functional round if required.

About Kloud9:

Kloud9 exists with the sole purpose of providing cloud expertise to the retail industry. Our team of cloud architects, engineers and developers help retailers launch a successful cloud initiative so you can quickly realise the benefits of cloud technology. Our standardised, proven cloud adoption methodologies reduce the cloud adoption time and effort so you can directly benefit from lower migration costs.

Kloud9 was founded with the vision of bridging the gap between E-commerce and cloud. The E-commerce of any industry is limiting and poses a huge challenge in terms of the finances spent on physical data structures.

At Kloud9, we know migrating to the cloud is the single most significant technology shift your company faces today. We are your trusted advisors in transformation and are determined to build a deep partnership along the way. Our cloud and retail experts will ease your transition to the cloud.

Our sole focus is to provide cloud expertise to retail industry giving our clients the empowerment that will take their business to the next level. Our team of proficient architects, engineers and developers have been designing, building and implementing solutions for retailers for an average of more than 20 years.

We are a cloud vendor that is both platform and technology independent. Our vendor independence not just provides us with a unique perspective into the cloud market but also ensures that we deliver the cloud solutions available that best meet our clients' requirements.

What we are looking for:

●  Overall 8+ Years of Experience in Web Application development.

●  5+ Years of development experience with JAVA8 , Springboot, Microservices and middleware

●  3+ Years of Designing Middleware using Node JS platform.

●  Good to have 2+ Years of Experience in using NodeJS along with AWS Serverless platform.

●  Good Experience with Javascript / TypeScript, Event Loops, ExpressJS, GraphQL, SQL DB (MySQLDB), NoSQL DB(MongoDB) and YAML templates.

●  Good Experience with TDD Driven Development and Automated Unit Testing.

●  Good Experience with exposing and consuming Rest APIs in Java 8, Springboot platform and Swagger API contracts.

●  Good Experience in building NodeJS middleware performing Transformations, Routing, Aggregation, Orchestration and

Authentication(JWT/OAUTH).

●  Experience supporting and working with cross-functional teams in a dynamic environment.

●  Experience working in Agile Scrum Methodology.

●  Very good Problem-Solving Skills.

●  Very good learner and passion for technology.

●  Excellent verbal and written communication skills in English

●  Ability to communicate effectively with team members and business stakeholders

Why Explore a Career at Kloud9:

With job opportunities in prime locations of US, London, Poland and Bengaluru, we help build your career paths in cutting edge technologies of AI, Machine Learning and Data Science. Be part of an inclusive and diverse workforce that's changing the face of retail technology with their creativity and innovative solutions. Our vested interest in our employees translates to delivering the best products and solutions to our customers.

We are looking for an ASP.NET Developer to be responsible for designing and monitoring applications. The responsibilities of ASP.NET Developers include writing code, designing solutions for applications, and improving functionality.

To be successful as an ASP.NET Developer, you should demonstrate excellent problem-solving skills, high-quality coding skills, and the ability to manage your time efficiently. Ultimately, a top-notch ASP.NET Developer should have superior knowledge of software development, a keen eye for detail, and be able to work independently.
ASP.NET Developer Responsibilities:

• Creating top-quality applications.
• Collaborating with front-end developers.
• Ensuring that junior staff delivers according to standards.
• Improving functionality.
• Using the most updated and appropriate technologies.
• Designing and building application layers.

ASP.NET Developer Requirements

• Previous experience as a Developer.
• Extensive working knowledge of coding using .NET languages (C+, VB, .NET).
• Familiarity with ASP.NET framework and SQL servers.
• A keen eye for detail.
• Strong communication skills.

• Manage sales operations in assigned district to achieve revenue goals.
• Supervise sales team members; the BSMs, on daily basis and provide guidance whenever needed.
• Identify skill gaps and conduct trainings to sales team.
• Work with team to implement new sales techniques to obtain profits.
• Assist in employee recruitment, promotion, retention and termination activities.
• Conduct employee performance evaluation and provide feedback for improvements.
• Contact potential customers and identify new business opportunities.
• Stay abreast with customer needs, market trends and competitors.
• Maintain clear and complete sales reports for management review.
• Build strong relationships with customers for business growth.
• Analyze sales performances and recommend improvements.
• Ensure that sales team follows company policies and procedures at all times.
• Develop promotional programs to increase sales and revenue.
• Plan and coordinate sales activities for assigned projects.