Client Servicing - International Business

Looking for an experienced Product Manager to work in abroad countries who is passionate about building products that customers love. You will join a dynamic and fast-paced environment and work with cross-functional teams to design, build and roll-out products that deliver the company’s vision and strategy.

Key Responsibilities:

Product Strategy and Vision:

• Develop and communicate a product vision and strategy aligned with the company's overall business objectives.
• Conduct market research, gather customer feedback, and analyze trends to inform the product roadmap.
• Define product goals and key performance indicators (KPIs) to track success.

Product Roadmap:

• Create and maintain a detailed product roadmap, setting priorities based on customer needs, business goals, and resource constraints.
• Balance short-term needs with long-term vision and strategic goals.

Cross-functional Collaboration:

• Work closely with engineering, design, and marketing teams to ensure successful product development and launch.
• Facilitate communication between stakeholders, ensuring everyone is aligned on product requirements, timelines, and goals.

Product Development:

• Write clear and actionable product requirements (PRDs) and user stories.
• Define features, prioritize enhancements, and manage the product backlog.
• Ensure the product development process is efficient and follows Agile or other relevant methodologies.

Customer Focus:

• Conduct user research, surveys, and interviews to understand customer pain points and gather feedback.
• Analyze data and product usage to identify opportunities for improvement or new features.
• Develop customer personas and use cases to guide product decisions.

Go-to-Market Strategy:

• Work with the marketing and sales teams to create product launch strategies, including pricing, messaging, and promotional campaigns.
• Train internal teams on product features and benefits to support successful product adoption.

Lifecycle Management:

• Oversee the product's life cycle, from ideation and design through to release, iteration, and eventual retirement.
• Monitor product performance, gather user feedback, and drive continuous improvement.

Stakeholder Management:

• Serve as the primary point of contact for product-related queries across the organization.
• Present product updates, progress, and results to senior leadership and stakeholders.

Are you a fun-loving and passionate individual about technology? Are you ready to build a career that enhances your skills?  

Then, we are the right choice for you.

We are seeking a results-oriented Network Administrator to manage our company's computer infrastructure and supervise our IT department. You will be upgrading and installing hardware and software, performing troubleshooting to resolve IT issues, and maintaining our networks and servers. 

To ensure success as an IT Administrator, you should possess extensive experience in IT administration and the ability to optimize the performance of our IT infrastructure. An accomplished IT administrator will be someone whose technical expertise results in enhanced IT system efficiency across company structures. 

Desired roles & responsibilities:

• Expertise in DNS, VMware Workstation, multiple OS installation & RAID configurations.
• Excellent understanding of Networking & Firewalling concepts.
• Well versed with various IT Infrastructure technologies/ concepts such as LAN & WAN protocols, VPN Technologies (IPSEC, SSL), Leased Line Connectivity, DNS, DHCP, ISP Setup, TCP/ IP, IP architecture, Network Management System (NMS), VLANs, Structured Cabling Design, Anti-Virus Server (Mail Scanning/ Gateway Scanning/ Server/ Clients Scanning) Setup and Wire Less LAN concepts.
• Expertise in Active Directory Configuration and Group Policy Management. FSMO Roles, DNS Zones, Replications, etc.
• Experienced in Single sign-on configurations using Active Directory Federation Services (ADFS) and Azure AD.
• Good understating of PKI infrastructure and experience in Active Directory Certificate Services administration.
• Administration knowledge on Anti-Virus Management
• Firmware up-gradation and tuning, hardening the servers.
• Manage local hardware inventories.
• Assist network architects with the design of network models whenever needed.
• Good hands-on experience on SonicWALL/FortiGate/FortiNet Firewall and configuration. well versed with NAT Rules in Firewall and Direct the installation of both the software and hardware components of firewalls along with other portions of security infrastructure. They also configure firewalls for usage, manage their day-to-day operations, and perform regular maintenance through upgrades and patches.
• Applying operating system updates, patches, and configuration changes.
• Expertise in Firewall design, building, and managing the security infrastructure of information technology (IT) systems. They are expected to be proficient in all aspects of ITIL (i.e. Incident Management, Service Request Management, Change Request Management, Problem Management, Disaster Response, etc.).
• Windows Server environment administration and support.

IT Administrator Requirements: 

• Bachelor's degree in computer science, information technology, information systems, or similar. 
• Applicable professional qualification, such as Microsoft, Oracle, or Cisco certification. 
• Extensive experience with IT systems, networks, and related technologies. 
• Good knowledge of best practices in IT administration and system security. 
• Exceptional leadership, organizational, and time management skills. 
• Strong analytical and problem-solving skills. 
• Good interpersonal and communication skills.

The opportunity:

● Solve a complex $300+ billion problem at the cutting edge of Fintech innovation, and make a tangible difference to the small business landscape in India

● Join a high performance, dynamic and collaborative work environment that throws new challenges on a daily basis

● Be part of the early founding team and be directly responsible for driving the company's success Key

Role and Responsibilities:

● Work closely with the Founder/CEO and to define and build the platform

● Identify customer problems, latent needs & devise product roadmap

● Communicate and evangelise product output through low-fidelity designs

● Collaborate with Sales and Customer Success to understand and eliminate obstacles to adoption and usage

● Work with Marketing to bring new features to life on various communication touch points

● Collaborate with engineers and designers to arrive at the detailed solutions to problems

● Execute o Own the roadmap for one or more parts of the product o Work with engineering and design to plan launch scope o Together with engineering and design, break-down scope into launch iterations o Deliver product features as per timelines

Skills/ Qualities Required: ● Strong problem solving – Structured thinking, data-driven analysis and strong ability to synthesize findings ● Strong communication (written & verbal) and interpersonal skills ● You should have worked at a startup or started your own company that shipped a product ● An engineering / technical background that will allow you to reason about product trade-offs and make good choices without significant input from engineers ● At least 2 years of experience in a Product Management role ● Attention to detail - great products are all about the details ● Passion for getting the job done – A combination of grit, hustle and problem-solving skills to deliver results on time Nice to haves ● Prior exposure to Fintech landscape and understanding of trends in financial services Key details: ● Role: Product Manager ● Location: Mumbai/ Bangalore● Compensation: Negotiable based on candidate profile (structured as Fixed + Variable, ESOPs to be considered on a case to case basis) ● Date of Joining: ASAP

We are seeking an experienced Business Central Techno-Functional Consultant with 4-8 years of relevant experience to join our team. As a Business Central Techno-Functional Consultant, you will be responsible for providing technical and functional expertise in the implementation, customization, and support of Microsoft Dynamics 365 Business Central (formerly known as NAV) solutions. You will work closely with clients to understand their business requirements, configure the system, and ensure successful deployment and user adoption.

Responsibilities:

• Collaborate with clients to gather business requirements and understand their processes, workflows, and pain points.
• Design and configure Microsoft Dynamics 365 Business Central solutions to meet client needs, ensuring alignment with best practices and industry standards.
• Provide technical expertise in customizing and extending the functionality of Business Central through extensions, integrations, and other development tools.
• Conduct system testing, troubleshooting, and issue resolution during implementation phases to ensure system functionality and data integrity.
• Assist in data migration and data integration activities, ensuring accurate and seamless transfer of data from legacy systems to Business Central.
• Collaborate with cross-functional teams, including developers, functional consultants, and project managers, to deliver successful projects within defined timelines and budgets.
• Conduct end-user training sessions and provide ongoing support and guidance to users post-implementation.
• Stay updated on the latest releases and features of Business Central and provide recommendations for system enhancements or upgrades.
• Contribute to the development and documentation of best practices, templates, and guidelines for Business Central implementations.

Requirements:

• Bachelor's degree in Computer Science, Information Technology, or a related field.
• Proven experience as a Techno-Functional Consultant working with Microsoft Dynamics 365 Business Central (formerly NAV) for a minimum of 4-8 years.
• Strong knowledge of Business Central functionality, including financials, supply chain management, manufacturing, and project management modules.
• Proficiency in developing extensions using AL language, C/SIDE, and C/AL programming.
• Experience with data migration and integration tools, such as RapidStart, SQL Server, or Power Platform.
• Familiarity with Azure, Power BI, and other Microsoft technologies related to Business Central is a plus.
• Excellent problem-solving and analytical skills, with the ability to translate business requirements into technical solutions.
• Strong communication and interpersonal skills to effectively interact with clients, stakeholders, and team members.
• Ability to work independently and as part of a team in a fast-paced environment, managing multiple priorities and deadlines.
• Relevant Microsoft certifications, such as Microsoft Certified: Dynamics 365 Business Central Functional Consultant Associate or Microsoft Certified: Dynamics 365 Business Central Developer Associate, are preferred.

If you are a motivated and skilled Techno-Functional Consultant with a passion for implementing and optimizing Business Central solutions, we would love to hear from you

Job Responsibilities:

• Collaborate with senior developers to understand project requirements and objectives.
• Participate in the design and development of web applications using PHP, WordPress, HTML, CSS, and JavaScript.
• Customize and implement WordPress themes and plugins to meet project specifications.
• Debug and troubleshoot code errors and issues, ensuring optimal performance and functionality.
• Ensure websites are responsive and cross-browser compatible for a seamless user experience.
• Collaborate with designers and other team members to bring creative concepts to life.
• Update and maintain existing websites with new content, features, and enhancements.
• Keep up-to-date with the latest industry trends, technologies, and best practices.

Qualifications:

• 6 months to 1 year of professional experience as a Web Developer.
• Strong experience with PHP development.
• Proficiency in WordPress theme and plugin development and customization.
• Solid understanding of HTML5, CSS3, and JavaScript.
• Basic understanding of responsive design principles.
• Familiarity with version control systems such as Git.
• Excellent problem-solving skills and attention to detail.
• Good communication skills, both written and verbal.
• Ability to work collaboratively within a team environment.
• Self-motivated with a strong desire to learn and grow.