Client Servicing - International Business

Role Summary

We are seeking a proactive and technically skilled Python Application Support Engineer to join our Technical Operations team. This role is crucial for ensuring the stability and reliability of our mission-critical, Python-based applications. You will be responsible for timely incident resolution, deep-dive troubleshooting, implementing permanent fixes, and driving operational efficiency through automation.

🔑 Key Responsibilities

Technical Troubleshooting & Incident Management

• Incident Resolution: Serve as the primary point of contact for complex Level 2 and Level 3 production incidents, diagnosing root causes and resolving issues across our Python application stack.
• Deep-Dive Analysis: Utilize log analysis tools (e.g., Splunk, ELK Stack) and monitoring platforms (e.g., Prometheus, Grafana) to quickly identify and address anomalies in application behavior.
• Code Debugging: Analyze, debug, and fix application issues directly within the Python codebase, including Flask/Django services, worker queues, and custom scripts.
• Database Health: Troubleshoot performance issues and conduct basic SQL/NoSQL query tuning and health checks (e.g., for PostgreSQL, MongoDB, or Redis).

Operational Excellence & Automation

• Monitoring & Alerting: Continuously refine and optimize application monitoring, alerting, and logging configurations to improve mean time to detect (MTTD) and mean time to resolve (MTTR).
• Python Automation: Develop, maintain, and enhance automated scripts (primarily in Python) to streamline routine operational tasks, reporting, health checks, and system recovery processes.
• Documentation: Create and maintain comprehensive documentation, runbooks, and knowledge base articles for application support procedures and recurring issues.

Collaboration & Prevention

• Cross-Functional Fixes: Collaborate closely with the Development and DevOps teams to provide clear technical feedback on recurring issues and implement permanent, scalable solutions.
• Proactive Maintenance: Identify potential system bottlenecks, performance degradation points, and areas prone to failure, recommending and implementing preventative measures.

⚙️ Required Qualifications

• Experience: 3 to 5 years of professional experience in Application Support, Production Support, Site Reliability Engineering (SRE), or a similar technical role.
• Python Expertise (Mandatory): Strong hands-on experience with Python scripting and programming, including the ability to read, debug, and modify application code.
• Operating Systems: Proficient working knowledge of Linux/Unix environments and shell scripting.
• Databases: Solid experience with relational (e.g., PostgreSQL, MySQL) and/or NoSQL (e.g., MongoDB, Redis) databases, focusing on query analysis and performance.
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WHO WE ARE

We are a team of digital practitioners with roots stretching back to the earliest days of online commerce, who dedicate themselves to serving our client companies.

We’ve seen the advancements first-hand over the last 25 years and believe our experiences allow us to innovate. Utilizing cutting-edge technology and providing bespoke, innovative services, we believe we can help you stay ahead of the curve.

We take a holistic view of digital strategy. Our approach to transformation is based on conscious Intent to delight customers through continuous Insight and creative Innovation with an enduring culture of problem-solving.

We bring every element together to create innovative, high-performing commerce experiences for enterprise B2C, B2B, D2C and Marketplace brands across industries. From mapping out business and functional requirements, to developing the infrastructure to optimize traditionally fragmented processes, we help you create integrated, future-proofed commerce solutions.

WHAT YOU’LL BE DOING

As part of our team, you'll play a key role in building and evolving our Integration Platform as a Service (iPaaS) solution. This platform empowers our clients to seamlessly connect systems, automate workflows, and scale integrations with modern cloud-native tools.

Here’s what your day-to-day will look like:

• Designing and Building Integrations
• Collaborate with clients to understand integration needs and build scalable, event-driven solutions using Apache Kafka, AWS Lambda, API Gateway, and EventBridge.
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• Cloud-Native Development
• Develop and deploy microservices and serverless functions using TypeScript (Node.js), hosted on Kubernetes (EKS) and fully integrated with core AWS services like S3, SQS, and SNS.
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• Managing Data Pipelines
• Build robust data flows and streaming pipelines using Kafka and NoSQL databases like MongoDB, ensuring high availability and fault tolerance.
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• Client Collaboration
• Work directly with customers to gather requirements, design integration patterns, and provide guidance on best practices for cloud-native architectures.
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• Driving Platform Evolution
• Contribute to the ongoing improvement of our iPaaS platform—enhancing observability, scaling capabilities, and CI/CD processes using modern DevOps practices.

WHAT WE NEED IN YOU

• Solid Experience in Apache Kafka for data streaming and event-driven systems
• Production experience with Kubernetes (EKS) and containerized deployments
• Deep knowledge of AWS, including S3, EC2, SQS, SNS, EventBridge, Lambda
• Proficient in TypeScript (Node.js environment)
• Experience with MongoDB or other NoSQL databases
• Familiarity with microservices architecture, async messaging, and DevOps practices
• AWS Certification (e.g., Solutions Architect or Developer Associate) is a plus

Qualification

• Graduate - BE / Btech or equivalent.
• 5 to 8 years of experience
• Self motivated and quick learner with excellent problem solving skills. 
• A good team player with nice communication skills.
• Energy and real passion to work in a startup environment.

Visit our website - https://www.trikatechnologies.com

🚀 We’re Hiring: Senior Cloud & ML Infrastructure Engineer 🚀

We’re looking for an experienced engineer to lead the design, scaling, and optimization of cloud-native ML infrastructure on AWS.

If you’re passionate about platform engineering, automation, and running ML systems at scale, this role is for you.

What you’ll do:

🔹 Architect and manage ML infrastructure with AWS (SageMaker, Step Functions, Lambda, ECR)

🔹 Build highly available, multi-region solutions for real-time & batch inference

🔹 Automate with IaC (AWS CDK, Terraform) and CI/CD pipelines

🔹 Ensure security, compliance, and cost efficiency

🔹 Collaborate across DevOps, ML, and backend teams

What we’re looking for:

✔️ 6+ years AWS cloud infrastructure experience

✔️ Strong ML pipeline experience (SageMaker, ECS/EKS, Docker)

✔️ Proficiency in Python/Go/Bash scripting

✔️ Knowledge of networking, IAM, and security best practices

✔️ Experience with observability tools (CloudWatch, Prometheus, Grafana)

✨ Nice to have: Robotics/IoT background (ROS2, Greengrass, Edge Inference)

📍 Location: Bengaluru, Hyderabad, Mumbai, Pune, Mohali, Delhi

5 days working, Work from Office

Night shifts: 9pm to 6am IST

👉 If this sounds like you (or someone you know), let’s connect!

Apply here:

🔥 About FlexyPe

FlexyPe is a cutting-edge one-click checkout provider for D2C brands. Since our inception, we have processed over INR 120+ crores in transactions, with a monthly average of INR 15-20 crores. We are a tight-knit team of 10 passionate and relentless individuals dedicated to revolutionizing the checkout experience. As we expand our sales team, we are looking for a driven Sales Developer to join our journey.

We’re small, scrappy, and building the future. If you thrive in chaos, love wearing multiple hats, and want to leave fingerprints all over a rocketship, read on.

💪 Key Responsibilities

You’ll be on the frontlines — reaching out to e-commerce brands, starting meaningful conversations, and setting up meetings that turn into powerful partnerships. No dull corporate scripts here — you’ll play a key role in shaping our sales process, refining our messaging, and influencing the product as we grow.

What You’ll OWN:

✅ Prospect Like a Ninja: Hunt down D2C founders, marketing heads, and ops teams via LinkedIn, cold calls/emails, and creative outreach (memes? voice notes? we’re open).

✅ Pitch & Persuade: Explain why FlexyPe is the secret weapon to boost their checkout conversions (spoiler: it’s not just another tool 😎).

✅ Build the Playbook: We’re early—you’ll help define what works (and what flops) in outbound sales. Your ideas = our growth.

✅ Crush Metrics: Hit weekly targets for qualified meetings, but also surprise us with your hustle.

⚠️ Warning: This isn’t a “wait for leads” role. You’ll dig, experiment, fail, and win—fast.

✨ Who You Are

✔️ Hungry: You see “early-stage” and think “opportunity,” not “risk.”

✔️ Grit Over Experience: 1-3 years in sales? Cool. Hustle? Non-negotiable. (Bonus if you’ve sold SaaS or to e-commerce brands.)

✔️ Communication Wizard: You can make a founder pause mid-scroll with a killer subject line or 30-second pitch.

✔️ Tech-Savvy: Comfortable with CRMs (or eager to learn). ChatGPT? Your secret weapon.

✔️ Team Player: We’re small—you’ll collaborate directly with founders.

Why Join?

Impact from Day 1: Your work directly shapes FlexyPe’s trajectory. No “cog in a machine” here.

Learn at Warp Speed: Sales, marketing, product—you’ll touch it all. Mentorship from seasoned founders.

Equity & Upside: Competitive base + performance bonuses + stock options (you’re building this too).

Flexibility: Flexibility in Timing. Results > office hours.

Culture: Think “work hard, laugh harder.” We celebrate weird ideas and scrappy wins.

• Minimum 3 years of experience in Node JS.
• Minimum 1 years of experience in Mongo DB (optional)
• Good Hands-on experience in Angular or React.
• Experience in designing and building large-scale, high availability, secure web applications and REST-full API using Node.js in an agile methodology.
• Good Hands-on experience in Node Js frameworks like Express, .
• Strong proficiency with JavaScript and Node.JS
• Knowledge and understanding of Event Loop architecture.
• Knowledge and understanding of promises and (async or await)
• Implementation of security like oauth 2.0, JWT and data protection.
• Good Hands-on experience on cache server.
• Knowledge and understanding of Request, Axios, proficiency in REST-ful APIs.
• Knowledge of data structures and Algorithms, Node Global variables and In-built libraries
• Understanding the nature of asynchronous programming and its quirks and Workarounds
• Design and implementation of low-latency, high-availability, and performant applications.

About us:

GaragePlug is an all-in-one cloud platform that redefines a customer’s journey with automotive service businesses. GaragePlug harnesses the power of digitalization to help automotive service businesses achieve immense operational efficiency and build a highly impressionable customer experience that is sure to win any customer. GaragePlug aims to bring technological disruption to the automotive after-sales service & repair industry by taking the industry one step closer to the future. Currently, GaragePlug is trusted by hundreds of brands across 15+ countries and continues to expand across the world!

Experience:

At least 10 years of experience.

Consultant Role Description:

• Tech Lead with strong Expertise in Core Java & Spring boot.
• Hands-on in developing Microservices, Eureka service registry, and Docker, make use of OAuth for API Auth, Kubernetes, and Grafana.
• Knowledge of Cloud Technologies, AWS, CI/CD, Jenkins, and Testing methodologies is preferred.
• Hands-on to do API Documentation. Hands-on to invoke 3rd party REST / SOAP API invocations through REST template.
• Ability to design and architect solutions.
• Direct the integration of technical and engineering activities within projects.
• Knowledge of DevOps practices and tools.
• Ability to formulate and deliver solutions to complex problems in a large and diverse technology landscape with multiple teams.
• Recruit, coach, and mentor the best engineering talent

Preferable Location(s): Bengaluru, India Work Type: Part Time

Apply through this link

 https://garageplug.freshteam.com/jobs/lUnYthmY9U84/consultant-architect" target="_blank">https://garageplug.freshteam.com/jobs/lUnYthmY9U84/consultant-architect

Roles and Responsibilities :

• Lead the delivery of high quality, innovative, flexible, cost-optimized, and scalable technical solutions that meet business requirements
• Design, Develop, test, and maintain software applications with MVC architectures, Microservices, and scalable cloud-native apps.
• Perform hands-on coding and provide thoughtful code reviews
• Mentor and lead team members to continuously improve quality and productivity of deliverables
• Demonstrate ability to work within an agile team as well as collaborate with many other teams on design and implementation strategies. Follow SCRUM Agile Development methodology
• Effective Communication Skills- An ability to express your ideas to the recipient & Co-ordinate and communicate with cross-functional team along with the client's team
• Problem Solving, Hustler - Get Stuff Done, Self-Disciplined Open-minded, User-Focused, Adaptive
• Lean Principles & Analytical Thinking
• Project planning, timelines, and milestones for execution and deliverables
• Participate in the Evaluation Review of your team member

Primary Skills

• Experience in building an enterprise web application using ReactJS as the frontend framework
• Experience with Redux and React Hooks
• Expert in HTML5, CSS3
• Experience in Bootstrap4 or CSS pre-processor like Less or Sass is highly desirable
• Strong knowledge of best practices and modern web design trends is necessary.
• Some experience with modern web-based typography.
• Excel at rapid prototyping and at writing good code.
• Experience with testing/debugging in multiple browsers and platforms.
• Expertise in using JavaScript
• Should have worked on REST client and WebSockets
• Should be able to write Unit testing using any one of the frameworks like Cypress, Jasmine, Karma, Jest, Enzyme, or any other similar framework.
• Should have experience in either one of the Build scripts like Gulp or Grunt or Webpack
• Low-Latency UI, Page optimization, and bundle build+caching
• Problem-solving and debugging skills
• Component-based architecture