About the role:
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We are looking for an ambitious and energetic Business Development Associate to help us expand our clientèle. You will be the front face of the company and will have the dedication to create and apply an effective sales strategy.
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The goal is to drive sustainable financial growth through boosting sales and forging strong relationships with clients.Individuals who are comfortable interacting with a wide range of people can become business development associates. Great interpersonal skills promote interest, which can ultimately lead to purchases. It also doesn’t hurt to have a pleasant phone voice. Other essential factors include:
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Salesmanship – understanding the needs of others and presenting your company as capable of meeting their desires leads to buying
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Thick skin – potential customers do not always wish to be contacted and sales efforts fail quite routinely, so the ability to move on from negative situations is imperative
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Multitasking skills – juggling multiple projects and clients is commonplace and requires good time management, attention to detail, and prioritization
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Industry background – experience in the area in which one is selling can be required or at least helpful, such as healthcare knowledge when promoting medical insurance
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Analytical skills. Person must evaluate the characteristics of each client to determine the appropriate insurance policy.
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Communication skills. Person must be able to communicate effectively with customers by listening to their requests and suggesting suitable policies.
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Initiative. Person need to actively seek out new customers to maintain a flow of commissions.
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Self-confidence. Person should be confident when making “cold” calls (calls to prospective customers who have not been contacted before). They must speak clearly and persuasively and maintain their composure if rejected.
Responsibilities:
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Your primary focus is to identify, pitch, negotiate and on-board new clients on the field. You will work on game-changing ideas, use deep business insight and market knowledge to play a critical role in bringing prospects through the full sales cycle.
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Prospect using Linked in, lead lists, and existing clients to qualify for corporate sales leads
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Design new & innovative approaches to reach corporate decision-makers at scale, using tools and technologies. Meet corporate HRs and business owners, and close deals as efficiently
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Making powerful sales presentations and create solutions based on needs of the prospects and handling negotiations
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Ensure business target achievement: Pipeline building, Client conversion, Onboarding and Revenues

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🚀 We Are Hiring: Data Engineer | 4+ Years Experience 🚀
Job description
🔍 Job Title: Data Engineer
📍 Location: Ahmedabad
🚀 Work Mode: On-Site Opportunity
📅 Experience: 4+ Years
🕒 Employment Type: Full-Time
⏱️ Availability : Immediate Joiner Preferred
Join Our Team as a Data Engineer
We are seeking a passionate and experienced Data Engineer to be a part of our dynamic and forward-thinking team in Ahmedabad. This is an exciting opportunity for someone who thrives on transforming raw data into powerful insights and building scalable, high-performance data infrastructure.
As a Data Engineer, you will work closely with data scientists, analysts, and cross-functional teams to design robust data pipelines, optimize data systems, and enable data-driven decision-making across the organization.
Your Key Responsibilities
Architect, build, and maintain scalable and reliable data pipelines from diverse data sources.
Design effective data storage, retrieval mechanisms, and data models to support analytics and business needs.
Implement data validation, transformation, and quality monitoring processes.
Collaborate with cross-functional teams to deliver impactful, data-driven solutions.
Proactively identify bottlenecks and optimize existing workflows and processes.
Provide guidance and mentorship to junior engineers in the team.
Skills & Expertise We’re Looking For
3+ years of hands-on experience in Data Engineering or related roles.
Strong expertise in Python and data pipeline design.
Experience working with Big Data tools like Hadoop, Spark, Hive.
Proficiency with SQL, NoSQL databases, and data warehousing solutions.
Solid experience in cloud platforms - Azure
Familiar with distributed computing, data modeling, and performance tuning.
Understanding of DevOps, Power Automate, and Microsoft Fabric is a plus.
Strong analytical thinking, collaboration skills, Excellent Communication Skill and the ability to work independently or as part of a team.
Qualifications
Bachelor’s degree in Computer Science, Data Science, or a related field.
- Develop and execute Marketing campaigns to help acquire and retain customers, as well as upsell its products or services
- Understand the needs, motivation, and behaviour of users and define priorities of tests based on impact, confidence, and easiness
- Work with the engineering, design, and product team to implement tests quickly
- Track, measure and analyse performance & continuously optimize them
- Gather input from customers and various internal departments, and use this information to establish growth targets and choose key performance indicators.
- Work with multiple stakeholders in a high growth environment to get work done and build positive team relationships
Position: Call Quality Analyst
Monitoring Calls:
Listen to recorded or live calls between customer service representatives and customers.
Evaluate the call based on predefined quality metrics and guidelines.
Quality Assessment:
- Assess and score calls on various criteria, including but not limited to, professionalism, communication skills, adherence to scripts or protocols, problem-solving abilities, and compliance with company policies.
- Feedback and Coaching:
- Provide constructive feedback to call center agents on their performance, highlighting strengths and areas for improvement.
- Offer coaching and training to help agents enhance their skills and meet quality standards.
- Reporting and Documentation:
- Maintain detailed records and documentation of evaluations, scores, feedback, and coaching sessions.
- Generate regular reports on individual and team performance for management review.
- Root Cause Analysis:
- Identify recurring issues or trends in calls and collaborate with relevant departments (e.g., training, operations) to address and resolve
- Compliance and Policy Adherence:
- Ensure that agents adhere to company policies, legal requirements, and industry regulations during customer interactions.
- Process Improvement:
- Propose improvements to call center processes, scripts, training materials, or policies based on insights gained from call evaluations.
- Training and Development Support:
- Assist in the development and delivery of training materials and programs for call center agents.
- Conduct refresher training sessions on specific skills or areas identified for improvement.
- Quality Assurance Metrics:
- Collaborate with stakeholders to establish and refine key performance indicators (KPIs) for call quality.
- Monitor and analyze performance metrics to ensure they align with organizational goals.
- Stakeholder Communication:
- Communicate findings, trends, and improvement recommendations to call center management, supervisors, and relevant departments.
Qualifications:
- Minimum 2 years of experience as a Call Quality Analyst.
- Previous experience in a call center or customer service role is often preferred.
- Strong analytical skills and attention to detail.
- Excellent communication skills, both written and verbal.
- Proficiency in using call monitoring software and tools.
- Knowledge of industry-specific regulations and compliance standards (if applicable).
We are looking for a Director of Engineering to lead one of our key product engineering teams. This role will report directly to the VP of Engineering and will be responsible for successful execution of the company's business mission through development of cutting-edge software products and solutions.
- As an owner of the product you will be required to plan and execute the product road map and provide technical leadership to the engineering team.
- You will have to collaborate with Product Management and Implementation teams and build a commercially successful product.
- You will be responsible to recruit & lead a team of highly skilled software engineers and provide strong hands on engineering leadership.
- Requirement deep technical knowledge in Software Product Engineering using Amazon Web Services,Java 8 Java/J2EE, Node.js, React.js, fullstack, NosqlDB, mongodb, cassandra, neo4j, elastic search, kibana, elk, kafka, redis, docker, kubernetes, Amazon Web Services ,Architecture Concepts,Design PatternsData Structures & Algorithms,Distributed Computing,Multi-threading,AWS,Docker,Kubernetes, apache, solr, activemq, rabbitmq, spark, scala, sqoop, hbase, hive, websocket, webcrawler, springboot, etc. is a must.
- 16+ years of experience in Software Engineering with at least 5+ years as an engineering leader in a software product company.
- Hands-on technical leadership with proven ability to recruit high performance talent
- High technical credibility - ability to audit technical decisions and push for the best solution to a problem.
- Experience building E2E Application right from backend database to persistent layer.
- Experience UI technologies Angular, react.js, Node.js or fullstack environment will be preferred.
- Experience with NoSQL technologies (MongoDB, Cassandra, Neo4j, Dynamodb, etc.)
- Elastic Search, Kibana, ELK, Logstash.
- Experience in developing Enterprise Software using Agile Methodology.
- Good understanding of Kafka, Redis, ActiveMQ, RabbitMQ, Solr etc.
- SaaS cloud-based platform exposure.
- Experience on Docker, Kubernetes etc.
- Ownership E2E design development and also quality enterprise product/application deliverable exposure
- A track record of setting and achieving high standards
- Strong understanding of modern technology architecture
- Key Programming Skills: Java, J2EE with cutting edge technologies
- Excellent team building, mentoring and coaching skills are a must-have
- Work with development teams and product managers to create software solutions.
- Design client-side and server-side architecture.
- Build the front-end of applications.
- Develop and manage well-functioning databases and applications.
- Write effective APIs.
- Test software to ensure responsiveness and efficiency.
- Troubleshoot, debug and upgrade software.
- Create security and data protection settings.
- Build features and applications with a mobile responsive design.
- Write technical documentation.
- Work with data scientists and analysts to improve the software.
Qualifications:
Degree in Computer Science, Software Engineering or relevant field.
Experience with Java, Spring, and Restful API's.
Experience with Database development (MySQL, Postgres, etc).
Proven experience as a Full Stack Developer or similar role. Knowledge of multiple front-end languages and libraries (e.g. HTML/ CSS, JavaScript, jQuery).
Knowledge of multiple back-end languages (e.g. Java, Python) and JavaScript frameworks (e.g. Angular, React, Node.js).
Familiarity with databases (e.g. MySQL, MongoDB), web servers (e.g. Apache), and UI/UX design.
Experience with AWS or other cloud environments
Founded by IIT Kharagpur and Kanpur alumni, Pocket FM has grown to 2M+ users with deep engagement of 90 minutes time spent per user per day. We are a Series A funded start-up backed by some of the marquee investors like Tencent, Lightspeed, and others.
Who you are
2-5 Years of experience in product development with expertise in designing and implementing high-performance applications for mobile (Android, iOS).
Proficiency in Problem Solving and Data structures.
Expert understanding of iOS and Android native platforms and corresponding frameworks is a must.
Proficient in Design patterns and principles.
Amazing debugging skills with the ability to write unit test cases.
Good communication and interpersonal skills & focus on quality & velocity










