
• Develop and maintain strategic long term trusting relationships with high volume customers
to accomplish organic growth.
• Communicate company products and services via Calling and E-mail and also build
relationships in order to uncover prospect needs.
• Document and update CRM with daily activities as required.
• Achieve weekly and monthly goals.
• Be a self starter and pro-active; identify and act on opportunities for improvement.
• Ensure reporting and communications is frequent and bi-diectional.
• Remain knowledgeable about all organization’s products and services to facilitate sales
efforts.
• Completing input numbers on daily basis and taking up revenue responsibility.
• To research and analyze the customer’s requirements and present bestsolutions.
• Keep abreast with Extramarks latest offerings and best practices.
• Research key customer wants and needs.

About Extramarks
About
Extramarks Education India Private Limited
Extramarks is leading the Education Technology sector in India by providing 360⁰ education support to learners through new age digital education solutions. These solutions are used by schools in class room for imparting education and by students at home to make learning easy and effective. Keeping pace with globalization and technology in education, Extramarks empowers young learners to step in with the latest technology and have anytime-anywhere access to quality learning. In a very short period, Extramarks has become extremely popular among schools and students. More than 8000 schools use digital learning and technology solutions of Extramarks across India, Singapore, Kuwait, UAE and South Africa.
Extramarks Learning App allows students to learn at home at their own pace and space and provides complete educational support eliminating the need of a tutor. The three pronged pedagogical approach of Learn, Practice and Test ensures better learning outcomes for students. All concepts are first explained in an easy to learn manner with the help of rich media then the students are allowed to practice the concept. Virtual Practicing modules and Q&A allow the retention of knowledge that is tested on a robust teaching platform to identify the learning gaps.
Extramarks is currently in the process of scaling up rapidly the entire technology workforce, by hiring experienced professionals with unique skill who stretches from strategy to execution. Extramarks is driving student learning through data driven techniques by providing personalized learning recommendations to the students. Apart from such customer facing innovations, we are also implementing internal operational excellence solutions through similar data driven approaches. It is a once in a lifetime opportunity to join Extramarks and help change the face of education in India.
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Job description
We are looking for Customer Support Executive that will be the liaison between company and its current and potential customers. The successful candidate will be able to accept ownership for effectively solving customer issues, complaints, and inquiries; keeping customer satisfaction at the core of every decision and behavior.
Roles and Responsibilities
- Interacting with customers over the phone, by email, or by chat to provide information and services
- Answering customer inquiries and complaints
- Handling customer issues and conflicts
- Escalating issues to the appropriate team
- Good understanding of Customer Support Business
Preferred candidate profile
- Graduates only
- Good communication skills
Founded in 2002, Zafin offers a SaaS product and pricing platform that simplifies core modernization for top banks worldwide. Our platform enables business users to work collaboratively to design and manage pricing, products, and packages, while technologists streamline core banking systems.
With Zafin, banks accelerate time to market for new products and offers while lowering the cost of change and achieving tangible business and risk outcomes. The Zafin platform increases business agility while enabling personalized pricing and dynamic responses to evolving customer and market needs.
Zafin is headquartered in Vancouver, Canada, with offices and customers around the globe including ING, CIBC, HSBC, Wells Fargo, PNC, and ANZ. Zafin is proud to be recognized as a top employer and certified Great Place to Work® in Canada, India and the UK.
Job Summary:
We are looking for a highly skilled and detail-oriented Data & Visualisation Specialist to join our team. The ideal candidate will have a strong background in Business Intelligence (BI), data analysis, and visualisation, with advanced technical expertise in Azure Data Factory (ADF), SQL, Azure Analysis Services, and Power BI. In this role, you will be responsible for performing ETL operations, designing interactive dashboards, and delivering actionable insights to support strategic decision-making.
Key Responsibilities:
· Azure Data Factory: Design, build, and manage ETL pipelines in Azure Data Factory to facilitate seamless data integration across systems.
· SQL & Data Management: Develop and optimize SQL queries for extracting, transforming, and loading data while ensuring data quality and accuracy.
· Data Transformation & Modelling: Build and maintain data models using Azure Analysis Services (AAS), optimizing for performance and usability.
· Power BI Development: Create, maintain, and enhance complex Power BI reports and dashboards tailored to business requirements.
· DAX Expertise: Write and optimize advanced DAX queries and calculations to deliver dynamic and insightful reports.
· Collaboration: Work closely with stakeholders to gather requirements, deliver insights, and help drive data-informed decision-making across the organization.
· Attention to Detail: Ensure data consistency and accuracy through rigorous validation and testing processes. o Presentation & Reporting:
· Effectively communicate insights and updates to stakeholders, delivering clear and concise documentation.
Skills and Qualifications:
Technical Expertise:
· Proficient in Azure Data Factory for building ETL pipelines and managing data flows.
· Strong experience with SQL, including query optimization and data transformation.
· Knowledge of Azure Analysis Services for data modelling
· Advanced Power BI skills, including DAX, report development, and data modelling.
· Familiarity with Microsoft Fabric and Azure Analytics (a plus)
· Analytical Thinking: Ability to work with complex datasets, identify trends, and tackle ambiguous challenges effectively
Communication Skills:
· Excellent verbal and written communication skills, with the ability to convey complex technical information to non-technical stakeholders.
· Educational Qualification: Minimum of a Bachelor's degree, preferably in a quantitative field such as Mathematics, Statistics, Computer Science, Engineering, or a related discipline
What’s in it for you
Joining our team means being part of a culture that values diversity, teamwork, and high-quality work. We offer competitive salaries, annual bonus potential, generous paid time off, paid volunteering days, wellness benefits, and robust opportunities for professional growth and career advancement.


- Detailed analysis of weekly viewership data of the Genre/channel/region. Updation of all weekly presentations with accurate analysis.
- Understanding the pulse of the viewing behavior of the channel/genre/Total TV and having thorough knowledge of TV trends on account of TV/ non TV factors
- Have detailed in-depth knowledge of every change on the channel (Programming, Storyline or Anchor)
- Addressing client queries with detailed insights and requirements of communication team and other internal stakeholders
- Continuous process standardization and improvement
- Handling various project over and above the above deliveries.
Daily and monthly responsibilities
- Review and coordinate with business application teams on data delivery requirements.
- Develop estimation and proposed delivery schedules in coordination with development team.
- Develop sourcing and data delivery designs.
- Review data model, metadata and delivery criteria for solution.
- Review and coordinate with team on test criteria and performance of testing.
- Contribute to the design, development and completion of project deliverables.
- Complete in-depth data analysis and contribution to strategic efforts
- Complete understanding of how we manage data with focus on improvement of how data is sourced and managed across multiple business areas.
Basic Qualifications
- Bachelor’s degree.
- 5+ years of data analysis working with business data initiatives.
- Knowledge of Structured Query Language (SQL) and use in data access and analysis.
- Proficient in data management including data analytical capability.
- Excellent verbal and written communications also high attention to detail.
- Experience with Python.
- Presentation skills in demonstrating system design and data analysis solutions.
● Design and deliver scalable web services, APIs, and backend data modules.
Understand requirements and develop reusable code using design patterns &
component architecture and write unit test cases.
● Collaborate with product management and engineering teams to elicit &
understand their requirements & challenges and develop potential solutions
● Stay current with the latest tools, technology ideas, and methodologies; share
knowledge by clearly articulating results and ideas to key decision-makers.
Requirements
● 3-6 years of strong experience in developing highly scalable backend and
middle tier. BS/MS in Computer Science or equivalent from premier institutes
Strong in problem-solving, data structures, and algorithm design. Strong
experience in system architecture, Web services development, highly scalable
distributed applications.
● Good in large data systems such as Hadoop, Map Reduce, NoSQL Cassandra, etc.. Fluency in Java, Spring, Hibernate, J2EE, REST Services Ability to deliver code
quickly from given scenarios in a fast-paced start-up environment.
● Attention to detail. Strong communication and collaboration skills.
Product Analyst (Process Excellence Team, Episource)
Key Responsibilities and Deliverables
- Ensure timely release of features and bugs.
- Talk to development team and ensure all roadblocks are cleared.
- Participate in user acceptance testing and undertaking the functionality testing of new system
- Do due-diligence (or innovative workshops) with teams to identify areas of Salesforce improvement
- Interpret business needs and translating them into the application and operational requirement with the help of strong analytical and product management skills
- Prepare requirements and act as a liaison between development team and ops
- Create stories in JIRA and ensure they are discussed with dev team for proper sign offs.
- Prepare monthly, quarterly and six months plan for product roadmap
- Create product roadmaps after discussing with business heads.
- Ideate and define epics for the product and then define product functions.
- Each feature or new product development should result in cost per chart optimization or in helping new business line
- Work on other product lines associated with Salesforce
- Based on business need, work on other product line like retrieval, coding and HRA business on Salesforce
- Training about products and its usage to the customer
- Give proper training to end users on the product usage and its functionality
- Prepare product training manuals during roll out.
Skills & Attributes required
- Technical Skills
-
- Statistical Analysis Tools and techniques
- Process Definition, Process Designing, Process Modelling and Simulation, Process and Program Management and BPR
- Mid/Large Scale transformations and System Implementations Project
- Stakeholder Requirement Analysis
- Should have good understanding of the latest technology like Machine learning, Natural language processing, & AWS.
- Strong Analytical Skills
- Data Exploration and Analysis
- Has the ability of start from ambiguous problem statements, identify and access relevant data, make appropriate assumptions, perform insightful analysis and draw conclusions relevant to the business problems
- Communication Skills
- Has the ability to communicate effectively to all the stakeholders
- Demonstrated ability to communicate complex technical problems in simple plain stories
- Ability to present information professionally and concisely with supporting data
- Creative Problem Solving and Decision Making
- Needs to be a self-initiator and should be able to work independently on solving complex business problems
- Needs to understand customer pain points and should have the ability to innovate processes
- Inspecting process meticulously, identify value-adds thereby re-aligning processes for operational and financial efficiency
❖ Bachelor's degree in computer science, information technology, or a related field.
❖ 3-5 years of experience in Encompass developer role.
❖ Experience with programming languages such as C#, JavaScript, and SQL, Encompass SDK
❖ Strong understanding of the Encompass system and its capabilities.
❖ Excellent technical, problem-solving, and communication skills.
❖ Ability to work closely with other departments and stakeholders within the organization.
❖ Analytical and data-driven mindset.
❖ Knowledge of mortgage industry regulations and compliance requirements
We are looking for a Senior Platform Engineer responsible for handling our GCP/AWS clouds. The candidate will be responsible for automating the deployment of cloud infrastructure and services to support application development and hosting (architecting, engineering, deploying, and operationally managing the underlying logical and physical cloud computing infrastructure).
Job Description:
● Collaborate with teams to build and deliver solutions implementing serverless, microservice-based, IaaS, PaaS, and containerized architectures in GCP/AWS environments.
●Responsible for deploying highly complex, distributed transaction processing systems.
● Work on continuous improvement of the products through innovation and learning. Someone with a knack for benchmarking and optimization
● Hiring, developing, and cultivating a high and reliable cloud support team ● Building and operating complex CI/CD pipelines at scale
● Work with GCP Services, Private Service Connect, Cloud Run, Cloud Functions, Pub/Sub, Cloud Storage, Networking
● Collaborate with Product Management and Product Engineering teams to drive excellence in Google Cloud products and features.
● Ensures efficient data storage and processing functions by company security policies and best practices in cloud security.
● Ensuring scaled database setup/monitoring with near zero downtime
Hands on experience in designing and developing applications using Java EE platforms
Object Oriented analysis and design using common design patterns.
Profound insight of Java and JEE internals (Classloading, Memory Management, Transaction management etc)
Excellent knowledge of Relational Databases, SQL and ORM technologies (JPA2, Hibernate)
Experience in the Spring Framework
Experience in Spring boot micro services
Experience in front end technologies like Angular 9/10/11, Java script, html5, typescript
Experience in Java restful web services and SOAP webservices
Hands on experience in tools like Post man,Github, code quality analysis using SonarQube,Maven, Eclipse or Intellij
Experience with test-driven development
Ability to operate independently while establishing strong working relationships with co-workers and cross-functional teams;
Strong organizational and prioritization skills;
Demonstrate critical attention to detail and deadlines, and are self-motivated;
Ability to adapt to change in direction and priorities in a project and deadline-oriented environment
Problem-solving attitude
Experience of working in Agile methodology

- Develop a deep understanding of the start-up ecosystem.
- Build customer facing technology product for global customers.
- Own the Product's frontend and backend development, building reusable, testable, and scalable code.
- Research, evaluate, analyse and implement technical requirements.
- Collaborate with product management teams to define and implement innovative solutions for the product direction, visuals and experience.
- Mentor Junior members of the team.
Requirements :
- 3 to 5 yrs of experience building scalable products, distributed applications product/services in JavaScript and one of angular/react.
- Min 2+ experience working on Node.js and its frameworks.
- Knowledge of both SQL and NoSQL database services and related tools with the expertise to create efficient schemas.
- Strong coding and problem solving skills.
- Understanding of multiple delivery platforms, such as mobile vs. web and developing responsive UI.
- Ability to own end-to-end deliveries, right from requirements till release.
- Excellent coding skills and ability to produce high quality, bug free and testable production grade code.
- Designing unit test cases, integrated test cases using Selenium and Protractor.
- Experience working in an Agile/Scrum development process.
-Ability to mentor junior members of the team.
- Ability to review code and continuously push for higher standards of development.

