Business Development Executive Intern

Job Title -Data Scientist

Job Duties

1. Data Scientist responsibilities includes planning projects and building analytics models.
2. You should have a strong problem-solving ability and a knack for statistical analysis.
3. If you're also able to align our data products with our business goals, we'd like to meet you. Your ultimate goal will be to help improve our products and business decisions by making the most out of our data.

Responsibilities

Own end-to-end business problems and metrics, build and implement ML solutions using cutting-edge technology.

Create scalable solutions to business problems using statistical techniques, machine learning, and NLP.

Design, experiment and evaluate highly innovative models for predictive learning

Work closely with software engineering teams to drive real-time model experiments, implementations, and new feature creations

Establish scalable, efficient, and automated processes for large-scale data analysis, model development, deployment, experimentation, and evaluation.

Research and implement novel machine learning and statistical approaches.

Requirements

2-5 years of experience in data science.

In-depth understanding of modern machine learning techniques and their mathematical underpinnings.

Demonstrated ability to build PoCs for complex, ambiguous problems and scale them up.

Strong programming skills (Python, Java)

High proficiency in at least one of the following broad areas: machine learning, statistical modelling/inference, information retrieval, data mining, NLP

Experience with SQL and NoSQL databases

Strong organizational and leadership skills

Excellent communication skills

Hiring for Java Developer Freshers to Experienced with probation training come full time employment.

Opportunity

As a Technical Support Specialist, you will provide the highest level of support to every customer, through every interaction. You will work closely with other teams (onboarding, customer success, and engineering) to ensure that customer accounts have the technical support necessary to be set up for success. You will manage and troubleshoot third-party integrations, build and use technology resources for the Customer Experience and Solutions team, and act as an escalation point for the rest of the team.

We’re looking for someone who is highly-motivated and detail-oriented. You’re also passionate about people as much as you are about getting your work done. You have a natural fluidity and thoughtfulness to your written and verbal communication with customers. On top of that, you’re incredibly organized, handling multiple responsibilities at the same time without letting a single ball drop. 

Our perfect team member has a customer-first attitude with a strong sense of empathy. More importantly, you have a natural curiosity and aptitude for technology and can quickly learn how to use new tools.

Past experience in technical customer support (email, phone, chat or live) is definitely a plus. If this sounds like you, we’d love to hear from you!

Responsibilities

• You will be the face of QDC, handling inbound interactions through (chat, email, phone and remote session)
• Learn to triage incoming customer inquiries and the process of escalating them by working with various team members to resolve and close tickets in pre-defined SLA.
• Reproduce customer issues and log tickets to be solved by the engineering team.
• Guide users on product features and train them to use it effectively.
• Build and maintain the resources required for technical support. (Walkthrough, set up guides, help tutorials, emails, and video tutorials)
• Take handover from the onboarding team by understanding customers' persona, their pain points, and expectation. 
• Rigorously measure support SLA & metrics and improve it continuously.
• Maintain regular communications with customers about new feature developments and enhancements to the product. 
• Consistently gain product knowledge and work towards improvements on internal processes by identifying the existing bottlenecks.

What you can expect in the next 12 months

Within 1 month

• You should have acquired a good knowledge of the laundry domain, QDC product, and process that we follow.
• Have a one-one chat with every member of the Quick Dry Cleaning team so you get to know everyone well and understand each other.
• You should have gone through at least 3 onboarding and sales experience in the buddy system.
• You should have spent a day at the laundry store to get live hands-on experience.
• You should be able to configure SMS API’s for national and international clients.
• Learn how to access and use all internal tools, including Google Apps, Zoho Desk, JIRA, Sales-IQ, CRM and reverse-shadow in each tool. 
• Shadow other Customer Support Representatives (CSRs) handling inbound interactions, gaining an understanding of common customer inquiries as well as our processes for resolution; demonstrate understanding by completing simple tickets with a CSR shadowing you. 

Within 3 months

• Independently handle hardware integration and support. 
• Become QDC expert through training and customer interaction, building a solid understanding of each feature and best practices for how to use them; handle 80% of all inbound Technical Support interactions without assistance through resolution or escalation; be able to provide creative solutions to users.

Within 6 months

• Maintain a level of customer satisfaction (we measure through CSAT scores) equal to or greater than the overall team average; help maintain all service and support content including process documentation, videos, email macros, training manuals and help articles.

Within 12 months

• Help interview, onboard and train incoming team members.
• Proactively identify, pilot and implement ways to increase efficiency in Technical Support processes; assess results and refine.

What an ideal candidate looks like?

• At least 2+ years of work experience in a customer-facing role such as Customer Support, Account Management, Sales, Corporate Training, etc. 
• Strong problem-solving skills, technical and analytical aptitude with the ability to quickly learn and adopt technical products.
• Ability to understand a software product and its nuances very well.
• Experience managing customer interactions effectively.
• Previous B2B SaaS and enterprise software experience.
• Excellent written and verbal communication skills.
• Ready to work in US Shift in the future when required.

What are we looking for?

Attitude

Skills

• Empathy
• Positive Attitude
• Patience
• Organized
• Process Driven
• Coachable
• Metrics Driven
• Attentive and Listening Skills
• Ability to explain in uncomplicated/ simple language

About Quick Dry Cleaning

We are on a mission to make Dry Cleaners and Laundry business winning in the digital era.

We believe in 

• Helping traditional laundries to come at par with digital businesses: Traditional We help laundry businesses adopt modern technology and deliver the customer experience that today’s digital businesses like Swiggy, OLA and Flipkart are delivering. We feel successful when we hear stories like these.
• Building a large profitable business: We envision building a capital-efficient, large profitable business to achieve our mission of making laundry business win. This means less dependence on investors & more ownership with the team. We are one of the few profitable Indian SaaS startups building value SaaS
• Employee Wellness <> Customer Success: We give as much importance to each team member’s personal & professional success as much as we care about our customer's success. We believe it’s all about balance.

Our impact so far

• 3 Billion garments processed through QDC Dry Cleaning Cloud
• 47 countries
• 1000+ Paid subscribers
• 5000+ Users
• All this could be achieved with a nimble team of 20 from our single office in Noida

Why join QDC?

• Freedom & Responsibility: If you are a person who wants to take up challenging work & push your boundaries with no one monitoring you, then this is the right place for you. There are no hierarchies. No managers to please.
• Holistic Growth: Building a career doesn’t have to be at the cost of missing out on your personal front. We believe that professional success is worth it when the personal goals are nurtured with equal importance. We will support you all in on that journey of yours.
• Transparency: If you ever wanted to know what it’s like to be on an entrepreneurial journey, then working with QDC gives you that opportunity to experience it all first hand.
• Great Environment: We spend more time of our day at work than at home while awake, so it is important that we feel comfortable in our workplace. Our office space is fun and the team is funnier. We never miss out on any opportunity to have fun. We don’t experience Monday blues rather we have Monday excitement.

About Our Client

Our client is a Currency Exchange in India. Built with user experience and security in mind, Our Client provides instant fiat to crypto conversions with zero fees, so that users can have access to a diverse suite of financial products and services that are backed by industry-leading security processes and insurance protection. Our Client aims to be the global gateway to cryptocurrencies. Its proprietary liquidity aggregation model provides its users with access to liquidity from leading global crypto exchanges. Our Client is recognized and awarded for its contribution to the Indian emerging tech space.

Why Our Client?

Cryptocurrency Traders are looking for a strong global platform that can help them trade faster, better and smarter. We are building a platform that can solve their needs. The opportunity is big, and the journey is tough. Now that’s a challenge that needs to be addressed. You do that. You are phenomenal in solving these complex challenges. You help our team do more.


As a Front End Developer - Angular, you do all of the above and more. You make a difference.

What will I do?

• Delivering a complete front end application
  • Ensuring high performance on mobile and desktop
  • Writing tested, idiomatic, and documented JavaScript, HTML, and CSS
  • Coordinating the workflow between the graphic designer, the HTML coder, and yourself
  • Cooperating with the back-end developer in the process of building the RESTful API
  • Communicating with external web services
  • Ensure high-quality graphic standards and brand consistency
  • Stay up-to-date on emerging technologies
  • Write functional requirement documents and guides

What skills should I have?

- Must have 2+ years of experience in frontend development with an internet startup.
- Deep knowledge of Angular practices and commonly used modules based on extensive work experience
- Proficiency with JavaScript and HTML5
- Extensive knowledge of CSS and JS methods for providing performance visual effects and keeping the frame rate above 30fps at all times
- Thorough understanding of the responsibilities of the platform, database, API, caching layer, proxies, and other web services used in the system
- Creating custom, general use modules and components which extend the elements and modules of core Angular
- Ability to understand business requirements and translate them into technical requirements

Research industry-related topics (combining online sources and studies)

Write clear marketing copy to promote our products/services

Prepare well-structured drafts using Content Management Systems

Proofread and edit blog posts before publication

Coordinate with marketing and design teams to illustrate articles

Conduct simple keyword research and use SEO guidelines to increase web traffic

Promote content on social media

Identify customers’ needs and gaps in our content and recommend new topics

Ensure all-around consistency (style, fonts, images, and tone)

Should be able to write content in Tamil and English 

Immediate joiners

Mobile Application Developer

Cubera is a data company revolutionizing big data analytics and Adtech through data share value principles wherein the users entrust their data to us. We refine the art of understanding, processing, extracting, and evaluating the data that is entrusted to us. We are a gateway for brands to increase their lead efficiency as the world moves towards web3.

The ideal candidate will be responsible for the technical design and implementation of new products and enhancements. They will work in all phases of the development cycle: concept to implementation.

Responsibilities

3+ yrs of experience in Cross Platform React-Native based app development.

Hands-On Experience of Android and IOS Cross Platform Development.

Should be well-versed with Mobile Application Architecture, React/React Native Life Cycle and Redux.

Good Command on Javascript Coding, CSS3 and HTML5 and ES6 Standards.

Basic Understanding of Graphic Design and UX Design.

Good understanding of OOP, design patterns, and industry best practices.

Self-motivated to explore new technologies, applications, and environments.

Hands-on Experience with Node JS and MongoDB is good to have.

Share ownership of the sprint, define task backlog and development process.

Reach out to the open-source community to encourage and help implement mission-critical software fixes—React Native moves fast and often breaks things.

Leverage native APIs as necessary for deep integrations with both platforms.

Write, document, and maintain code and automated tests to ensure the product is of the highest quality.

Develop and maintain build process with CI/CD tools for automated builds.

Qualifications

Bachelor’s degree or equivalent in Computer Science.

3+ years’ experience in related area.

Experience with iOS and Android platforms.

Job Category: Development

Job Type: Full Time

Job Location: Bangalore

We are looking for a React Native developers between 1 to 3years of experience interested in building performant mobile apps on both the iOS and Android platforms. You will be responsible for architecting and building these applications, as well as coordinating with the teams responsible for other layers of the product infrastructure. Building a product is a highly collaborative effort, and as such, a strong team player with a commitment to perfection is required.

• Build pixel-perfect, buttery smooth UIs across both mobile platforms.
• Leverage native APIs for deep integrations with both platforms.
• Diagnose and fix bugs and performance bottlenecks for performance that feels native.
• Reach out to the open source community to encourage and help implement mission-critical software fixes—React Native moves fast and often breaks things.
• Maintain code and write automated tests to ensure the product is of the highest quality.
• Transition existing React web apps to React Native.