Business Development Executive

Position: Product Marketing Manager (Remote)

Shift: 2:30 pm to 11:30 pm IST (5.00 am to 2.00 pm EST)

Experience: 11–15 years of marketing experience, preferably in B2B SaaS & Minimum 5–6 years of people management experience, Excellent comm skills.                                 

(open to candidates across India) Ability to be an IC (70% weightage) + handle team (30% weightage)

Qualifications:

● 11–15 years of marketing experience, preferably in B2B SaaS.

● Minimum 5–6 years of people management experience, with a demonstrated ability to build and lead high-performing teams.

● Strong experience in customer marketing and lifecycle marketing.

● Deep understanding of modern marketing tools (e.g., HubSpot, Salesforce, Marketo, Pardot, etc.).

● Strong project management skills with the ability to handle multiple priorities in a fast-paced environment.

● Excellent communication skills — both written and verbal.

● Analytical mindset with a data-driven approach to decision-making.

● SaaS experience at the SMB, Mid Market, and Enterprise level strongly preferred.

● Leadership experience (managed teams) 

● Knowledge of customer success platforms and retention analytics.

● Prior experience working in remote and globally distributed teams. 

● Passion for storytelling and showcasing customer success.

● Demonstrated experience using AI tools for marketing tasks such as content ideation and creation.

● Experience with Canva templates or similar tools to streamline visual content creation.

● Experience developing and aligning marketing initiatives with OKRs. To perform this job successfully, an individual must be able to perform each

1. Technical Understanding (IoT Basics)

• Knowledge of IoT architecture: sensors, connectivity, data processing.
• Familiarity with terms like MQTT, edge computing, protocols (e.g., Zigbee, LoRaWAN).
• Awareness of real-world IoT use cases (smart homes, industry 4.0, healthcare, logistics, etc.).

2. Research Skills

• Ability to translate complex technical topics into easy-to-understand content.
• Staying updated with latest trends, regulations, and innovations (5G, AI in IoT, cybersecurity).

3. Content Writing Skills

• Clear, structured writing that’s accessible to non-engineers.
• Persuasive storytelling around real-life problems IoT solves.
• Creating how-to guides, use case studies, explainer blogs, and product comparisons.

4. SEO & Digital Writing

• Keyword research: "IoT trends 2025", "best IoT devices", etc.
• Meta title, description, internal/external linking.
• Use of visuals: diagrams, infographics, or product screenshots.

5. Audience Adaptation

• Can write for diverse audiences: B2B tech leaders, developers, or everyday consumers.
• Adjusts tone (educational, persuasive, technical) based on the goal

Perks

• Flexible Time
• Certificate
• Full Time Opportunity

🎨 Role Overview:

We’re seeking a Graphic Design & Animation Intern to support our team in creating high-quality illustrations, web graphics, and short animations. This is a hands-on, creative role ideal for students or recent graduates passionate about visual storytelling and design.

📌 Responsibilities:

• Design graphics, icons, and illustrations for web and digital platforms.
• Create short animations or motion graphics (e.g., for hero banners, explainer sections).
• Support in branding assets (social media creatives, website visuals).
• Collaborate with developers and content team to ensure cohesive visual output.
• Stay up to date with design trends and apply them to projects.

✅ Requirements:

• Pursuing or recently completed a degree/diploma in Graphic Design, Animation, Fine Arts, or a related field.
• Strong portfolio showcasing illustrations, animations, or design work (college/personal projects acceptable).
• Proficiency in tools like Adobe Illustrator, Photoshop, After Effects (or similar animation software).
• Basic understanding of UI/UX principles is a plus.
• Passionate, curious, and eager to learn.

About Us

We are an AI-Powered CX Cloud that enables enterprises to transform customer experience and boost revenue with our APIs by automating and analyzing customer interactions at scale. We assist across multiple voices and non-voice channels in 30+ languages whilst coaching and training agents with minimal costs.

The problem we are solving

In comparison to worldwide norms, customer support in traditional contact centers is quite appalling, due to a high number of queries, insufficient capacity of agents and inane customer support systems, businesses struggle with a multi-fold rise in customer discontent and bounce rate, resulting in connectivity failure points between them and customers. To address this issue, IITian couple Manish and Rashi Gupta founded Rezo's AI-Powered CX Cloud for Enterprises 2018 to help businesses avoid customer churn and boost revenue without incurring financial costs by providing 24x7 real-time responses to customer inquiries with minimal human interaction.

Responsibilities:

• Serve as the lead point of contact for all customer account management matters
• Build and maintain strong, long-lasting client relationships
• Negotiate contracts and close agreements to maximize profits
• Develop trusted advisor relationships with key accounts, customer stakeholders and executive sponsors
• Ensure the timely and successful delivery of our solutions according to customer needs and objectives
• Communicate the progress of monthly/quarterly initiatives to internal and external stakeholders
• Develop new business with existing clients and/or identify areas of improvement to meet sales quotas
• Forecast and track key account metrics (e.g. quarterly sales results and annual forecasts)
• Prepare reports on account status.
• Good knowledge of SaaS and IT sales.
• Collaborate with the sales team to identify and grow opportunities within the territory
• Assist with challenging client requests or issue escalations as needed

Requirements and skills

• Proven work experience as an Account Manager, Key Account Manager, Sales Account Manager, Junior Account Manager or relevant role
• Demonstrable ability to communicate, present and influence key stakeholders at all levels of an organization, including executive and C-level
• Solid experience with CRM software and MS Office (particularly MS Excel)
• Experience delivering client-focused solutions to customer needs
• Proven ability to juggle multiple account management projects at a time, while maintaining sharp attention to detail
• Excellent listening, negotiation and presentation abilities
• Strong verbal and written communication skills
• BA/BS degree in Business Administration, Sales or a relevant field

Life at Rezo.AI

• We take transparency very seriously. Along with a full view of team goals, get a top-level view across the board with our regular town hall meetings.
• A highly inclusive work culture that promotes a relaxed, creative, and productive environment.
• Practice autonomy, open communication, and growth opportunities, while maintaining a perfect work-life balance.
• Go on company-sponsored offsites, and blow off steam with your work buddies.

Perks & Benefits

Learning is a way of life. Unlock your full potential backed with cutting-edge tools and mentor-ship

Get the best in class medical insurance, programs for taking care of your mental health, and a Contemporary Leave Policy (beyond sick leaves)

Why Us?

We are a fast-paced start-up with some of the best talents from diverse backgrounds. Working together to solve customer services problems. We believe a diverse workforce is a powerful multiplier of innovation and growth, which is key to providing our clients with the best possible service and our employees with the best possible career. Diversity makes us smarter, more competitive, and more innovative.

Explore more here

http://www.rezo.ai/" target="_blank">www.rezo.ai

Job Scope

• Requirements Gathering & Designing: Liaison with SMEs to understand their Business Requirements and advise them on efficient system solutions. If required, guide the clients in re-engineering their Business Processes. Also, educate them on alternatives for system design & advice on how to achieve desired business outcomes.
• Implementation: Configure and Test SAP SuccessFactors modules
• Data Migration:  Perform/Support Data Migration as required
• Client Engagement: Set up relevant data within the configured SAP SuccessFactors module, to showcase to the client the end-to-end business process. Collect & process the feedback from Clients, to make necessary system changes. Also, extend extensive support to Clients when they test SAP SuccessFactors modules
• Training: Educate clients on how to use SAP SuccessFactors modules
• Documentation: Diligently document Business Requirements to baseline for implementation. Prepare training materials & other documents required for the successful completion of the project. 
• Support: Post implementation, understand the requirements/issues of the client and provide necessary technical solutions. This could include fixing issues and/or implementing new features based on business needs.

Responsibilities

• Create and federate audience segments; both ad hoc using SQL and via internal CDP, to support business units and power their digital marketing channels
• Build, maintain, and troubleshoot Github jobs and Salesforce Marketing Cloud automation that power our scalable recurring communications, such as lifecycle touchpoints and surveys
• Work across numerous internal and external marketing platforms (Salesforce Marketing Cloud, Audience Platform, publisher, and social partners, etc)

Qualifications

• Intermediate SQL programming experience required
• Minimum 2 years’ experience working with relational databases
• Ability to collaborate and communicate effectively with a diverse group of partners including marketing, technical teams, and agencies
• Familiarity with CRM platforms (eg Salesforce Marketing Cloud) and publisher/social partners (eg Facebook, DV360)

• Connect closely with our team for creation of effective solutions to The Why, What and How Digital Marketing and implementation of the same to create enthusiastic and efficient marketing campaigns for existing and new clients
• A combination of reaching out to prospective clients, who need Digital Media Marketing as well as servicing the existing clients with zeal and energy for extension of period of service.
• Formulating attractive and trendy Social Media Campaigns for the clients and do research on current trends of Social Media for an effective actualization of the formulated plans for extensive reach.
• Analysing and monitoring the effectivity of the social media campaigns and finding newer methods of presenting the same to the clients for their understanding.
• Doing extensive market research and finding the problematic areas and solution to the offerings of the company. Helping in creation of meaningful content for promotion of different offers and other creative of the clients on social media handles.
• Developing an exhaustive content calendar on a weekly/monthly basis for our clients as well as other vital in-house projects .
• Providing unconditional support to our digital marketing team and helping them out in their day to day activities.

• Looking for “Mainframe Production Support”
• Job Location- Bangalore
• Position: Mainframe Production Support (Good experience in Java)
• Job Description:
• Looking for strong Cobo/PL1, DB2, JCL
• Good exposure in Production Support.
• Good Interpersonal skills.
• Good exposure in handling tickets, RCA and Resolving issues.
• Good IN Core Java or API concepts
• Who can do migration from Mainframe to Java