Business Development Executive

Job Role: Customer Support Executive

Location: Gurugram, Haryana

Salary: Up to ₹20,000 per month (based on interview performance)

About the Role

We are looking for enthusiastic and customer-focused individuals to join our team as Customer Support Executivess. The role involves assisting customers, resolving queries, and ensuring a smooth and positive customer experience through multiple communication channels.

Key Responsibilities

• Handle customer queries through calls, chat, and email in a professional manner
• Provide accurate information, guidance, and solutions to customers
• Maintain high levels of customer satisfaction and service quality
• Understand customer concerns and ensure timely resolution
• Maintain proper records and follow company processes

Eligibility Criteria

• 12th Pass or Graduate from any stream
• Good communication and interpersonal skills
• Confident personality with a customer-focused approach
• Basic computer knowledge and ability to handle multiple tasks

We are seeking a highly skilled Power Platform Developer with deep expertise in designing, developing, and deploying solutions using Microsoft Power Platform. The ideal candidate will have strong knowledge of Power Apps, Power Automate, Power BI, Power Pages, and Dataverse, along with integration capabilities across Microsoft 365, Azure, and third-party systems.

Key Responsibilities

• Solution Development:
• Design and build custom applications using Power Apps (Canvas & Model-Driven).
• Develop automated workflows using Power Automate for business process optimization.
• Create interactive dashboards and reports using Power BI for data visualization and analytics.
• Configure and manage Dataverse for secure data storage and modelling.
• Develop and maintain Power Pages for external-facing portals.
• Integration & Customization:
• Integrate Power Platform solutions with Microsoft 365, Dynamics 365, Azure services, and external APIs.
• Implement custom connectors and leverage Power Platform SDK for advanced scenarios.
• Utilize Azure Functions, Logic Apps, and REST APIs for extended functionality.
• Governance & Security:
• Apply best practices for environment management, ALM (Application Lifecycle Management), and solution deployment.
• Ensure compliance with security, data governance, and licensing guidelines.
• Implement role-based access control and manage user permissions.
• Performance & Optimization:
• Monitor and optimize app performance, workflow efficiency, and data refresh strategies.
• Troubleshoot and resolve technical issues promptly.
• Collaboration & Documentation:
• Work closely with business stakeholders to gather requirements and translate them into technical solutions.
• Document architecture, workflows, and processes for maintainability.

Required Skills & Qualifications

• Technical Expertise:
• Strong proficiency in Power Apps (Canvas & Model-Driven), Power Automate, Power BI, Power Pages, and Dataverse.
• Experience with Microsoft 365, Dynamics 365, and Azure services.
• Knowledge of JavaScript, TypeScript, C#, .NET, and Power Fx for custom development.
• Familiarity with SQL, DAX, and data modeling.
• Additional Skills:
• Understanding of ALM practices, solution packaging, and deployment pipelines.
• Experience with Git, Azure DevOps, or similar tools for version control and CI/CD.
• Strong problem-solving and analytical skills.
• Certifications (Preferred):
• Microsoft Certified: Power Platform Developer Associate.
• Microsoft Certified: Power Platform Solution Architect Expert.

Soft Skills

• Excellent communication and collaboration skills.
• Ability to work in agile environments and manage multiple priorities.
• Strong documentation and presentation abilities.

We are looking for a SAP PLM DMS Consultant with in-depth knowledge of Document Management System configuration and integration. Candidate must be proficient in DMS object links, document info records, status management, and CAD interface. Experience in managing engineering change processes is preferred.

Who we are:

Stanza Living is India’s largest and fastest growing tech-enabled, managed accommodation company that delivers a hospitality-led living experience to migrant students and young working professionals across India.

We have a full-stack business model that focuses on design, development and delivery of daily living solutions tailored to the young consumers’ lifestyle. From smartly-planned

residences, host of amenities and services for hassle-free living to exclusive community engagement programmes – everything is seamlessly integrated through technology to ensure the highest consumer delight.

Today, we are:

• India’s largest managed accommodation company with over 50,000 beds under management across 24+ cities

• Most capitalized player in the managed accommodation space, backed by global marquee investors – Falcon Edge, Equity International, Sequoia Capital, Matrix Partners, Accel Partners

• Recognized as the Best Real Estate Tech company across the Globe in 2020 by leading analysis agency, Tracxn

• LinkedIn Top Startup to Work for - 2022

The opportunity: Job Responsibilities:

• Perform data analysis on large volumes of data to identify trends and/or data processing rules

• Team player of core analytics team.

• Responsible for weekly and monthly Sales/Marketing Reports on Gross and Net basis and other adhoc reports.

• Generating reports on daily basis at all stages ·

• Analyze the data to come out with insights on what leads to better conversions, student preferences, role on various

investments and channels, optimizing the spend etc.

• Prepare reports and dashboard for various business functions to keep track of important business metrics.

• Elicit and document requirements at various levels including Business, Logical and Physical/Technical

Skill Sets

• Good hands-on Advanced Excel & SQL.

• Has extensively worked on live Dashboards, reporting, data manipulation and making flat tables in SQL

• Knowledge in Python/R

• Strong analytical skills and ability to interpret data

• Natural curiosity and self-drive to understand the broader business in order to provide the appropriate reporting support

• Extremely high ownership, self-starter and work in a constantly-changing and fast-growing environment

• Establish collaborative and trusting relationships with the business’s key internal leaders and stakeholders in order to ensure that there is a free flow of ideas and information across the business

• First principle thinking and strong problem solving

What Can You Expect:

• A phenomenal work environment, with extremely high ownership and growth opportunities

• Opportunity to shape a potential unicorn

• Quick iterations and deployments - fail-fast attitude

• Opportunity to work on cutting-edge technologies

• Access to a world-class mentorship network

Roles and Responsibilities:

·         Design and implement scalable web applications and platforms using technologies such as Typescript, NestJS, Angular, NodeJS, ExpressJS, TypeORM, and Postgres

·         Good understanding of web and REST API design patterns

·         Experience with AWS technologies such as EKS, ECS, ECR, Fargate, EC2, Lambda, ALB will be an added advantage

·         Hands-on experience with unit test frameworks like Jest

·         Good working knowledge of JIRA, Confluence, Git

·         Basic knowledge of Kubernetes and Terraform for infrastructure as code

·         Basic knowledge of Docker compose and Docker

·         Strong understanding of microservices architecture and ability to implement components independently

·         Proven track record of problem-solving skills

·         Excellent communication skills

What are we looking for? :

- Experience in versions 1.9 or 2.4 versions of Magento.

- Excellent understanding of PHP and programming skills

- Understanding of MVC structures, OOPs concepts and Frameworks.

- Experience working with Magento or a similar e-commerce framework.

- Experience working with Linux, Nginx or Apache and Git, REST APIs.

- Experience working with MySQL, Caching and Elastic search.

- Experience in UI and Theme customization in Magento.

- Have knowledge of Performance optimization or best practices of development.

- Have 2-4 years of relevant experience.

What you will be doing?:

- Collaborate with team members and solve new challenges through tech and research.

- Take end-to-end ownership of delivering new modules - analyze customer usage & feedback, review business requirements, develop functionalities and test code.

- Write clean readable code and also follow best practices for efficiency and performance.

- Self learn and work independently, Also collaborate with the team when required.

- Communicate constructively and value user experience and feedback.

.
What can you expect to learn?:

- Full stack development in latest web technologies and frameworks like Angular, Laravel, PHP, PWAs, REST APIs, Elastic search and Web services.

- Develop custom functionalities, plugins and modules in Magento 2.4 to implement business ideas and user requirements.

- Best coding practices and various methodologies to optimize performance and produce the best quality product. Various caching techniques and optimization standards.

- Solve challenges in scalability and handling high amount of user requests using cloud APIs and services.

Perks : 

- Competitive salary

- Flexible work hours

- No dress code

- Group outings

- Supportive work culture

• Execute and manage the company’s brand strategy as well as corresponding brand elements in order to maximize the brand’s equity
• Responsible for the creation and placement of advertising that is in support of the business’s initiatives through media planning, creative development, metrics, market research, and vendor management.
• Drive programs and projects across the various customer touch points to drive customer consideration and trust for our products
• Execute aggressive multi-channel marketing plans to drive customer acquisition and retention
• Take ownership of the brands voice by defining guidelines and best practices across products and platforms
• Work with digital teams to create digital first assets that can help drive acquisition & engagement
• Establish metrics for the purpose of measuring campaign effectiveness against KPI’s.
• The role will report to the Head of Brand marketing

Key skills

• Customer Centricity
• Innovative and creative thought process
• Analytical
• Exposure to Brand Communication and Media Planning
• Prior experience in an internet/digital company, or managing digital first brands is preferred

Industry we can Look at: FMCG/ Consumer Durable/Retail or any B2C

Based Location: Bangalore (work from Office)