Business Development Executive

Position Responsibilities :

• Lead by example in producing extensible, maintainable code, applies proactive and reactive debugging methods, and reviews code for quality, reliability, and scalability.
• Passionate about end-user experience, perceived performance, and modern ways of engaging the users of our products.
• Work as part of your scrum team to reach the definition of done within each sprint.
• Take ownership of backlog items and perform task breakdown and implementation independently.
• Develop and maintain software tools, emphasizing automation and CI/CD practices, security, and best practices, while staying current with industry developments.
• Work with appropriate stakeholders (e.g., team members, product manager/owner) to determine user requirements.
• Actively engage in product architecture discussions and documentation of technical designs.
• Enjoy a flexible and inspiring environment that embrace diversity.

Qualifications :

• Practical engineering experience with coding in languages including, but not limited to, C#, Java, TypeScript, Go.
• Practical engineering experience with user interface development on web and mobile platforms.
• Strong skills in HTML5, CSS3 and JavaScript.
• Working level oral and written English skills.
• Efficient communication and collaboration skills.
• Master's degree in Computer Science, or related technical discipline.
• Industry experience with enterprise and web application development.
• Industry experience with CI/CD automation, as well as Docker, scripting in Bash/Python, Nginx, containers (Docker) and container orchestration.
• Experience with Bootstrap, Angular and RxJS.
• Experience with domain-specific languages, functional and reactive programming is a strong Plus.

Proven experience as a Data Scientist or similar role with relevant experience of at least 4 years and total experience 6-8 years.

· Technical expertiseregarding data models, database design development, data mining and segmentation techniques

· Strong knowledge of and experience with reporting packages (Business Objects and likewise), databases, programming in ETL frameworks

· Experience with data movement and management in the Cloud utilizing a combination of Azure or AWS features

· Hands on experience in data visualization tools – Power BI preferred

· Solid understanding of machine learning

· Knowledge of data management and visualization techniques

· A knack for statistical analysis and predictive modeling

· Good knowledge of Python and Matlab

· Experience with SQL and NoSQL databases including ability to write complex queries and procedures

About The Role

We are looking for a Customer Support Executive adept at delivering exceptional customer service and facilitating seamless access to Eclat products (RemoteXs and MyLOFT) through various channels such as chat, email, and calls. The idealcandidate should possess robust communication skills, collaborate effectively within a team, and exude a positive attitude.

We are seeking an individual with a passion for assisting others, coupled with creativity, energy, and a high level of motivation. The successful candidate will be dedicated to resolving customer issues and actively contributing to programs to enhance the overall customer experience. The primary objective of this role is to address and resolve issues that impact our customers.

What Describes You Best

● Bachelor of Engineering (preferred IT - CE background)

● 0-2 Years of prior experience in Customer Support Service

Skills

● Good written and oral communication skills

● Excellent customer handling skills

● Experience with ticketing tools like Freshdesk,Zendesk

● Corporate emailing and documentationknowledge

● Knowledge of Excel, Word, and PowerPoint

● Experience in creating FAQs and building a knowledge base

What will you Own?

As a Customer Support Executive, your key responsibilities will be to promptly respond to customer queries via tickets and chat, closing tickets with proper and timely follow-ups.

Responsible for proactively contributing to the enhancement of customer satisfaction by implementing strategies and initiatives aimed at improving CSAT (Customer Satisfaction) score.

Meet SLAs for all raised tickets, create a knowledge base for recurring issues, promptly report technical issues to relevant teams, and maintain high-quality responses for each handled ticket.

Why Join Us

● Be a part of our growth story as we aim to take a leadership position in international markets.

● Opportunity to manage and lead global teams and channel partner networks.

● Join technology innovators who believe in solving world-scale challenges to drive global knowledge-sharing.

● Healthy work/life balance offering well-being initiatives, parental leave, career development assistance, required work infrastructure support.

Dear Professionals!

We are HiringGENAIML Developer!

Key Skills & Qualifications

• Strong proficiency in Python, with a focus on GenAI best practices and frameworks.
• Expertise in machine learning algorithms, data modeling, and model evaluation.
• Experience with NLP techniques, computer vision, or generative AI.
• Deep knowledge of LLMs, prompt engineering, and GenAI technologies.
• Proficiency in data analysis tools like Pandas and NumPy.
• Hands-on experience with vector databases such as Weaviate or Pinecone.
• Familiarity with cloud platforms (AWS, Azure, GCP) for AI deployment.
• Strong problem-solving skills and critical-thinking abilities.
• Experience with AI model fairness, bias detection, and adversarial testing.
• Excellent communication skills to translate business needs into technical solutions.

Preferred Qualifications

• Bachelors or Masters degree in Computer Science, AI, or a related field.
• Experience with MLOps practices for model deployment and maintenance.
• Strong understanding of data pipelines, APIs, and cloud infrastructure.
• Advanced degree in Computer Science, Machine Learning, or a related field (preferred).

Objectives of this Role

• Drive the product and business-planning process across cross-functional teams of the company
• Analyze consumer needs, current market trends, and potential partnerships from an ROI and build vs. buy perspective
• Assess current competitor offerings, seeking opportunities for differentiation
• Analyze product requirements and develop appropriate programs to ensure they’re successful achieved
• Develop, implement, and maintain production timelines across multiple departments
• Appraise new product ideas and strategize appropriate to-market plans

Daily and Monthly Responsibilities

• Drive the execution of all product lifecycle processes for products, including product research, market research, competitive analysis, planning, positioning, roadmap development, requirements development, and product launch
• Translate product strategy into detailed requirements for prototype construction and final product development by engineering teams
• Create product strategy documents that describe business cases, high-level use cases, technical requirements, revenue, and ROI
• Analyze market data to develop sales strategies, and define product objectives for effective marketing communications plans
• Collaborate closely with engineering, production, marketing, and sales teams on the development, QA, and release of products and balance of resources to ensure success for the entire organization
• Develop product positioning and messaging that differentiates TrustCheckr and its features across primary market segments

Skills and Qualifications

• Bachelor’s degree in product design or engineering or MBA
• Strong experience in a SaaS/Identity Space/Fintech is a plus
• 1 to 2 years of experience

Job Description – Ground Team (Field Engineers)

Qualification: 10+2+Hardware Course and Networking Course/ Graduate with Hardware and Networking Course, Core Hardware, and Networking Profile field profile.

Communication: Average English and good at Hindi or Local Language

Location: Delhi, Mumbai, Gurgaon, Noida, Chennai, Bangalore

Package: INR 19000 – 21000 CTC Per Month Plus Conveyance as per Policy + Insurance

Experience:

• 1 + yrs (Trouble shoot card level hardware issues related to Laptops, Desktops, Tablets, Mobiles, Printers and other accessories)

Roles and Responsibilities:

• Field Engineer is a role of on-site technical support, troubleshooting and support to corporate and retail clients.

• This role is critical for ensuring that the organization's end-users have great experience with brand representative.

• The field engineer will visit PUDO Centre twice in a day – to collect hardware part as per the calls for the day and in the evening to deposit back the collected part from the client to drop back to PUDO. Field engineer will be responsible for successfully closing the allocated calls for the day.

• MUST know laptop repairs for all BRANDS and Close Tickets successfully

Must Have:

• 2-wheeler with a valid license.

• Open for field profile.

• Meeting with clients to discuss website design and function.
• Designing and building the website front end
• Creating the Website architecture
• Designing and managing the website back end including database and server integration.
• Generating wordpress themes and plugins
• Bootstrap will add advantage.

WHO YOU ARE

To be successful in this role, you’ll need to have the following skills:

• Love for coding: A fanatic about writing beautiful and scalable code.
• Sense of analytics: Strong analytical and troubleshooting skills. Should be resourceful, innovative and inventive.
• Dynamic: Should be comfortable in dealing with lots of moving pieces. Have exquisite attention to detail, and are comfortable learning new technologies and systems. 
• Team player: Knack for influencing without being authoritative. Pitch in wherever the team needs help, from writing blog posts to supporting customers.
• Accountability: High sense of ownership for your code and relentlessness to deliver projects with high business impact. 

KEY QUALIFICATIONS

• BE/BTech in Computer Science or related field. 
• Minimum 3+ years of UI/Frontend development and a strong understanding of building complex layouts using JavaScript, CSS and HTML.

KEY SKILLS

• Strong computer system analysis and design skills in current methodologies and patterns including vanilla JavaScript, some experience with ReactJS, Redux, React Native, Webpack, and Typescript or similar library/tools.
• Obsessed with WPO (Web Performance Optimization) and web/mobile performance analysis.
• Experienced with web standards and protocols such as HTTP, DNS, TCP/IP, and socket APIs in general.
• Familiar with web security, SEO, accessibility and internationalization.