Business Development Executive

Technical Support Executive

Overview

We are looking for a Technical Support Executive to provide on-site and remote support to clients. The role involves handling hardware, networking, and server-related issues, along with assisting clients via phone, email, and chat.

Key Responsibilities

• Provide technical support through calls, email, and chat
• Visit client locations in Mumbai and outstation when required for installation, troubleshooting, maintenance, and training
• Install, configure, and troubleshoot hardware, networking devices, servers, and GPU systems
• Coordinate with internal teams to resolve technical issues
• Maintain proper documentation of client queries and resolutions
• Work with the sales team to identify opportunities for upselling and cross-selling technical solutions
• Ensure timely responses and maintain professional communication with clients at all times

Requirements

• Bachelor’s degree in IT, Computer Science, or related field
• Basic knowledge of computer hardware, networking, servers, and GPU systems
• Excellent verbal and written communication skills, with the ability to explain technical concepts to non-technical users
• Willingness to travel for client support
• Strong problem-solving skills and ability to troubleshoot issues independently

Other details 

Office: Bhayander, Mumbai

Client Visits: Mumbai and outstation as required

Experience: 6 month – 1year experience

CTC : 10000 to 20000 per month depend on the interview

Fresher: for a fresher, we offer a 6-month internship, and after that, based on performance, full time opportunity 

Stipend - 5000 per month

Apply here: https://grnh.se/4efe4a454us

Drive growth at one of the fastest-growing companies in America. 

Fresh Prints is an NYC-based custom apparel brand. We find incredible students and give them training and support to build the business at their schools. We have 600+ students who will do $40+ million in sales over the next 12 months. 

You’ll be focused on the next $100 million. How do we create unique value propositions? How do we optimize the existing revenue channels and develop additional revenue channels? How do we usher in the next stage at Fresh Prints? 

Those are the questions the members of our cross-functional Growth Team work on every day. They do so not as developers, designers, or marketers but as entrepreneurs determined to drive the business forward. 

This role is perfect for someone with 3+ years of experience in search and social ad marketing, paid ad campaigns, A/B testing, segmentation, conversion rate/funnel optimization, budget management, etc. For the right person, this role offers an uncapped opportunity. With time, the role will develop into a higher-level role, and you’ll be given the space to own the ads channel. 

We’re looking for someone willing to take ownership of projects, be super attentive to details, be proactive, stay calm under pressure, and execute on tight deadlines. The ideal candidate should love taking on new challenges. Needless to say, you’ll grow as Fresh Prints grows. You’ll get the time and support you need to learn, develop professionally, and have a big impact. 

Description of the Role 

• Own hitting our ad channel MQL volume and cost goals 
• Work with our agency to manage and build an overall search and social ads marketing strategy 
• Collaborate with our creative team to design ad creatives 
• Write compelling on-brand ad copy that grabs attention, communicates key messages, and drives action
• Work with our agency to plan and execute A/B tests to evaluate different ad variations and optimize for better results
• Continuously optimize ad placements, targeting options, and bidding strategies to improve campaign performance
• Utilize audience segmentation strategies to target specific demographics, interests, and behaviors effectively
• Ensure that all ads meet quality & brand standards
• Generate comprehensive reports on advertising performance, providing actionable insights and recommendations to stakeholders
• Manage advertising budgets based on performance, market trends, and business objectives
• Conduct regular analysis of competitor advertising activities to identify strengths, weaknesses, and opportunities for differentiation
• Collaborate with cross-functional teams, including revenue, brand awareness, and retention, to align advertising efforts with overall business goals

Requirements 

• 3+ years of experience with search & social ads 
• Proven experience in advertising management and funnel optimization
• Strong understanding of digital advertising platforms like Google & Facebook Ads
• Familiarity with advertising metrics and KPIs, such as CTR, CPC, CPA, ROAS, etc
• Ability to multitask and manage multiple projects simultaneously in a fast-paced environment
• Excellent analytical skills and ability to provide actionable insights from data
• Excellent communication, negotiation, and interpersonal skills 
• Creative thinker with a passion for staying abreast of industry trends and innovations
• Strong time management & prioritization skills 
• Super detail-oriented and meticulous with work 
• Self-motivated and excited to work on different projects 

Personal Attributes 

• Proactive. You believe it’s always on you to ensure that anything you do is a success
• In love with a challenge. You revel in solving problems and want a job that pushes you out of your comfort zone
• Goal-oriented. You’re incredibly ambitious. You’re dedicated to a long-term vision of who you are and where you want to go
• Open to change. You’re inspired by the endless ways in which everything we do can always be improved
• Calm under pressure. You have a sense of urgency but channel it into productively working through any issues
• Super attentive to detail. You have an eagle’s eye for detail and can catch any mistake within seconds

Compensation & Benefits 

• 14 lakhs (per annum) 
• Health Insurance 
• Mental Health Benefits
• The opportunity to learn a lot rapidly 
• Working with a talented and busy team dedicated to building a business together

Details 

• This is a WFH role and could be based anywhere in India
• Hours are Monday - Friday, 12:30 PM IST - 9:30 PM IST 

Fresh Prints is an equal employment opportunity employer and promotes diversity; actively encouraging people of all backgrounds, ages, LGBTQ+, and those with disabilities to apply.

Job Title: Flutter Developer

Job Description:

- Proven experience as a Flutter Developer or similar role, with 1-2 years of hands-on experience.

- Solid understanding of the Dart programming language and Flutter framework.

- Strong knowledge of mobile app development principles, design patterns, and best practices.

- Experience with version control systems, such as Git.

- Familiarity with RESTful APIs and integration of third-party services.

- Expertise in deploying applications on the Google Play Store.

- Strong problem-solving skills and attention to detail.

- Excellent communication and collaboration skills.

As a back-end developer, you’ll work on our back-end app that is built with Ruby on Rails. You’ll help to plan and develop new features, review other people’s code, fix bugs, help in technological and business decisions, and support the internal team.

Responsibilities

• Work in our main app back end built with Ruby on Rails
• Act as an architect of new features
• Review other people's code
• Fix bugs
• Help in decisions of technology and business
• Support internal team
• Refactor code

Requirements

• At least 3 years of industry experience
• At least 1 year of experience working on Ruby on Rails projects
• Comfortable in dealing with server infrastructure and deployment processes
• Experience with continuous delivery and automated testing.
• Experience with refactoring Ruby on Rails applications
• Experience in designing, developing and maintaining APIs
• Can work for at least a couple of hours during Japanese business hours

Nice to haves

These aren’t required, but be sure to mention them in your application if you have them.

• UI/UX design principles
• Good understanding of coding best practices and design patterns
• Understanding of security technologies (encryption, authentication, OAuth 2.0)
• Contribution to open source projects
• Interest and ability to learn other coding languages as needed
• Agile Development experience

We are looking for a Technical Program Manager with at least 12 years of experience managing the planning, execution, and delivery of complex technical projects or programs. You will ensure that technical projects are completed within agreed-upon timelines, budgets, and quality standards, and shall play a critical role in ensuring the successful delivery of complex technical projects and programs.

No of Positions 1

Skills Required

• 12+ years experience with development background and excellent communication skills
• Should have strong project management and people skills along with technology skills (primarily web based application development, but can be any)
• Program Planning: Define the scope and objectives of the program and develop a detailed project plan, including schedules, budgets, and resource requirements.
• Risk Management: Manage program risks, develops mitigation plans, and communicates risk status to stakeholders.
• Stakeholder Management: Work closely with stakeholders to ensure that program objectives are aligned with business goals and objectives.
• Communication: Communicate program status, risks, and issues to stakeholders and senior management.
• Project Management: Manage the day-to-day \ activities of the project team, ensuring that tasks are completed on time and within budget.
• Quality Assurance: Ensure that the program meets the required quality standards.
• Resource Management: Manage program resources, including staffing, budget, and equipment.
• Change Management: Manage changes to the program scope, schedule, and budget and ensures that stakeholders are informed and aligned with the changes.
• Technical Expertise: You will have the strong technical expertise to understand the technical aspects of the program and provide guidance to the project team.
• Continuous Improvement: Continuously monitor and evaluate program performance and identify opportunities for improvement.
• Collaboration: Collaborate effectively with cross-functional teams, including software engineers, product managers, and other stakeholders. You must be able to build and maintain strong relationships with team members and stakeholders to ensure the project's success.

Roles & Responsibilities:

• Supervise, plan, and manage the stages of product development, approving the product at each stage.
• For maximum efficiency, create detailed project plans at each stage of product development.
• Maintain a steady flow of ideas and solutions during product development initiatives in order to introduce innovation and improve operational efficiency.
• Keep track of key metrics and create reports to communicate development progress to senior management, product managers, and cross-functional stakeholders.
• Work with a variety of teams, such as software architects, software engineers, system engineers, developers, and product teams.
• Determine cross-team dependencies and include them in the program planning process.
• Determine how to solve technical problems by diagnosing them and suggesting potential solutions.
• Ensure that product development and delivery can be completed within the product budget and timeframe.
• Oversee the product deployment process and, if necessary, assist with the integration process.
• Make necessary changes to product development processes based on performance metrics.
• Stay current on the latest developments in our product category and industry.
• Ensure complete compliance with industry standards by documenting all processes and adjusting them as needed.
• Manage project escalations and assist in the formation of project teams as needed.
• Maintain and implement project plans within the organization necessary technical programs to assist product management teams.

Experience: 12+Years

Location: Hyderabad

• Job Title

• Actively seek out new sales opportunities through cold calling, networking and social media
• Conduct market research to identify selling possibilities and evaluate customer needs
• Set up meetings with potential clients and listen to their wishes and concerns
• Prepare and deliver appropriate presentations on products and services
• Create frequent reviews and reports with sales data
• Participate on behalf of the company in conferences
• Negotiate/close deals and handle complaints or objections
• Collaborate with team members to achieve better results
• Client handling
• Gather feedback from customers and share with internal teams

• Someone’s traveling to airport/office/home - can we suggest them public transport routes with first mile & last mile and accurate tracking of the individual leg of the journey
• Someone’s new in the city - can we help them travel from A to B in the most efficient way
• Someone’s planning to not use their private vehicle for the commute - can we design an efficient and reliable system to plan their commute with accurate information of public and private transport
• Transition people from private to hybrid multimodal commute
• Someone's traveling home late at night - can we give their friends, family peace of mind?
• Build a single mobile ticket for the entire journey

What you’ll do

• Build the backend and deploy systems powering the app
• Improve routing across 10+ cities for everything from walking to trains to electric scooters to metro to bus to auto to bike
• Integrate new private transport companies and new ways of getting about our cities
• Develop smarter ways of integrating the payment systems with the app
• Extract, process and crunch together departure times, travel habits, and pricing information and suggest reliable results to users
• Create experiences that delight your friends, family, and millions of new commuters when they come and visit your city
• Design and build systems that scale on demand and are secure
• Deploy and support your code on AWS
• Best practices: code reviews, tests, CI
• Teach us how to be better our Stack (Required) Java (Spring Boot), Postgres, MongoDB, ReactJs, Golang Microservice Nginx, API Gateway, Load Balancer, Kafka, Redis, Websockets, Docker, Kubernetes, Git, AWS - EC2, RDS, s3, lambda Optional Nodejs(Express)