Data Scientist

Job Summary: As a Customer Support Executive , you will be responsible for handling customer inquiries and resolving issues in a professional and timely manner. You will work closely with customers and internal teams to ensure exceptional service delivery and customer satisfaction.

Key Responsibilities:

• Respond to customer inquiries via phone, email, and chat in a courteous and professional manner.
• Identify customer needs and recommend appropriate solutions.
• Handle customer complaints, provide appropriate solutions and alternatives within the time limits, and follow up to ensure resolution.
• Keep records of customer interactions, comments, and complaints.
• Ensure customer satisfaction and provide professional customer support.

Requirements:

• Proven customer support experience or experience as a client service representative.
• Excellent communication and problem-solving skills.
• Ability to multi-task, prioritize, and manage time effectively.
• High school diploma or equivalent; college degree preferred.

Preferred Skills:

• Experience in a call center or BPO environment.
• Knowledge of customer relationship management (CRM) systems.
• Fluency in English.

Note: Cab facility (only drop) available for female candidates.

Job Type: Full-time

Pay: ₹13,000.00 - ₹22,000.00 per month

Shift:

• Night shift
• US shift

Benefits:

• Health insurance
• Life insurance
• Provident Fund

Other Benefits:

• Performance bonus

🌟 Join Us as an Full Stack Developer at Tutcart! 🌟

About Tutcart:

At Tutcart, we're on a mission to revolutionize education with cutting-edge technology. As an innovative edtech startup, we believe in the power of learning and are passionate about making education accessible to all.

Why Join Us?

• 👨‍👩‍👧‍👦 Team Unity: Be part of a nurturing team that values teamwork and personal development.
• 🚀 We Grow, You Grow: Be part of a startup where your career development is a priority.
• 🎯 Exciting Challenges: Tackle diverse projects and tasks that offer opportunities for learning and growth.

Key Responsibilities:

• Full Stack Development: Contribute to the development of our platform using the MERN stack, Next.js, Redux, TypeScript, and other cutting-edge technologies.
• Architecture and Design: Assist in architectural decisions, focusing on scalability, performance, and maintainability.
• Deployment and Launch: Basic understanding of AWS services. Support effective deployment strategies and assist in managing the launch of new features and updates.
• Optimization: Collaborate on platform performance improvements, user experience enhancements, and codebase efficiency.
• Integration: Assist in integrating third-party services and APIs to enhance platform functionality.
• Mobile Development: Support the maintenance of mobile applications using React Native, ensuring integration with our web platform and a consistent user experience across devices.
• Security: Contribute to implementing security measures to protect user data and maintain platform integrity.
• Version Control: Proficiency with GitHub or Bitbucket for code versioning, collaboration, and pull request workflows.
• Project Management Tools: Experience using Trello or Jira for task tracking, sprint planning, and project coordination, ensuring timely delivery of milestones.
• Innovation: Stay informed about the latest technologies and trends to support innovation and competitiveness.

Qualifications:

• Proven experience as a Full Stack Developer with at least 2-3 years of hands-on experience in both frontend and backend development.
• Solid proficiency in the MERN stack, Next.js, Redux, TypeScript, and related technologies.
• Takes the initiative to identify and tackle challenges independently. Possesses the intelligence and resourcefulness to work effectively without constant guidance.
• Interest in education technology and a desire to make a meaningful impact.
• Good communication skills, both written and verbal.
• Ability to work in a fast-paced, collaborative startup environment.

What We Offer:

• The opportunity to be part of a dynamic and innovative startup.
• A supportive and inclusive work environment where your contributions will be valued.
• Engaging projects that have the potential to transform education globally.

Who Should Not Apply:

If you're not genuinely interested in our mission or unable to make a commitment to our team, please reconsider applying. We're seeking someone who is responsible, eager to learn, embrace the challenges of startup life, and contribute to building something impactful.

The ideal candidate will be familiar with the full software design life cycle. They should have experience in designing, coding, testing and consistently managing applications They should be comfortable coding in a number of languages and have an ability to test code in order to maintain high-quality code.

**** Max 15 to 30 Days Notice period*****

Position: Team Leader Software - .NET

Experience: 6 years to 8 Years

Primary Skills: c#, SQL, Angular

Secondary Skills : Asp.Net: ,Angular, SQL Server

Agile Methodologies & Practices: SCRUM

Microsoft .Net/Microsoft.Net Core, C#

Database technologies: SQL Server

Web technologies: Angular/AngularJS, JavaScript, TypeScript, MVC, Microsoft WebForm

GiT version control and/or SVN

• Prepare, review, revise, and maintain technical documents, including software and systems engineering, system operations, testing, and user documentation.
• Communicate with product designers and developers to understand product details and documentation requirements.
• Gather and analyze technical and product information to document new or changing product functionality.
• Produce high-quality documentation that is appropriate for its intended audience
• Create video tutorials, help manuals to help end-users use applications
• Write easy-to-understand user interface text, online help, and guides
• Good command over the English language
• Excellent skills in content presentation
• Hardworking & Committed
• Self-Learner

Principal Software Engineer /Architect

Axtechnosoft Private Limited

Job Description

Responsibilities: -

• You would take ownership of the existing system and scale it more than 10X over the next 2 years.
• Apply best coding standards.
• You would create the infrastructure that can serve 100s of customers and millions of data requests per hour.
• Over the next year or so, you would be able to guide a team of 5 to 15 people to accomplish your goals. Mentoring this team into a world-class engineering team would be a key part of your role.
• Your earlier experience in successfully building, deploying and running complex, large scale web or data products.
• You would work hand-in-hand with the Product Management team to build engineering capabilities that align with the evolution of the product.
• Eventually work with Data science teamwork to ensure that the algorithmic intelligence that we build is plugged into the product in an expected manner.
• Overall, you would be responsible for end-to-end architecting from Engineering standpoint.

Must have: -

• Total experience of 8+ years while relevant experience of at least 2 years.
• Have built a platform that handles at least 500k to 1 million data request an hour.
• Worked on building an infrastructure that serves 200k+ customers.
• Hands on coder.
• Expert level knowledge in at least one technology stack - Python or ideally, Java. Also Angular, React, Node.js
• Expert level knowledge with Elastic Search or NoSQL technologies like MongoDB/HBase/Cassandra/Redis/Neo4j
• Experience developing web applications.
• Knowledge of multiple front-end languages and libraries (e.g. HTML/ CSS, JavaScript, XML, jQuery)
• Working knowledge of databases (e.g. MySQL, MongoDB), web servers (e.g. Apache) and UI/UX design.
• Devops experience working with AWS / Other cloud platforms.
• Strong knowledge of API’s.
• Excellent communication and teamwork skills
• Implementing Software Engineering best practices.
• Previously worked on user facing products with scale.
• Agile methodology.
• Great attention to detail.
• Organizational skills
• An analytical mind

Good to have: -

• Working knowledge of React Red.
• Open-source technology.
• Working knowledge of AI/ ML.
• Degree in Computer Science, Statistics or relevant field.
• Experience working in a start-up environment.

Key Skills

Python

Angular Javascript

Reactor & Solids Processing

Node.js

Elastic Search

NoSQL

Web Applications

Database

Web Servers

UX/UI Design

AWS Cloud

Agile Methodology

Skills:

• Ability to understand complex business goals, product & technical content, and Interaction Design in order to create engaging & effective experiences for our customers
• Thorough understanding of User Experience Design
• Collaboratively evolve the functionality of digital products along with Business & Technology teams
• Develop and manage user mapping as well as, User experience guidelines and acceptance criteria
• Ability to research, create and present product user journey maps, user task flows, interaction models, storyboards
• Can develop new approaches to complex design problems and convey these designs in the form of presentations, prototypes, and design specifications
• Excellent time-management, multi-tasking, and communication skills; and the ability to quickly prioritize tasks
• Must communicate clearly and effectively; strong analytical and oral communication skills; excellent interpersonal skills.

Responsibilities:

• Lead the project to on-time and quality delivery as agreed by the client
• Be the part-time project manager
• Raise and negotiate issues and risks with senior management of the client
• Manage profitability of the project
• As the lead designer, he/she needs to guide team members well and facilitate their learning in the organization
• Stay up-to-date with latest achievements, best practices and trends in design
• Candidate should be willing to travel for on-site project executions for short/long durations in India and abroad
• Candidate should be open to temporary/permanent relocation within Think Designs studios in India

Deliverables:

• Due to his/her role as a Project Manager, a Lead UX Designer will be responsible for ensuring on-time and quality delivery of all deliverables for the project even though he/she may not actually work on all of them. Depending on client requirements, as a Lead designer, he/she will be responsible for delivering all or some of the following:
• Design Strategy based on User Mapping, User Stories, Business Needs, Technology inputs
• Wireframes
• Navigation Structures
• Story Boards
• Interactive Guidelines
• Visual Designs
• Prototypes
• PSD Files
• Specification Documentation

What Think Design is offering:

• The diversity & impact of our services and client engagements; and the unique way we’re structured as an organization along with a highly innovative work environment—will add immense value to your experience.
• Be part of an organization that is a unique blend of a highly collaborative teams working closely in studio environment, who’re are part of a Global Group (Havas Global).
• Opportunity to help make & gain experience on meaningful & measurable impact on a fast growing organization.