Business Development Associate

About Rippling

Rippling is the first way for businesses to manage all of their HR & IT—payroll, benefits, computers, apps, and more—in one unified workforce platform.

By connecting every business system to one source of truth for employee data, businesses can automate all of the manual work they normally need to do to make employee changes. Take onboarding, for example. With Rippling, you can just click a button and set up a new employees’ payroll, health insurance, work computer, and third-party apps—like Slack, Zoom, and Office 365—all within 90 seconds.

Based in San Francisco, CA, Rippling has raised $1.2B from the world's top investors—including Kleiner Perkins, Founders Fund, Sequoia, Bedrock, and Greenoaks—and was named one of America's best startup employers by Forbes (#12 out of 500).

About the role

We are building a world-class Support team - committed to helping customers realize the full potential of Rippling. Team members focus on getting our customers back on course when challenges arise and contribute to internal discussions around product enhancements. 

If you are the type of person to look at a flight of 10,000 stairs, pause, get a bit excited, and then seize the moment - you have what it takes!

What you will do

• Take charge of payroll issues for customers from start to finish - while working in a dynamic and fast-paced environment
• Leverage chat, email, and video conferencing functionality to help our customers optimize Rippling to administer payroll processing, quarterly/yearly taxation & filings, and banking & payments inquiries 
• De-escalate and resolve issues by leveraging platform and industry expertise 
• Work well under time constraints and meet schedules; at times with unexpected deadlines, to ensure client’s payroll needs are met
• Build mental muscle and become a product expert - you'll be a go-to resource for both customers and coworkers 
• Interact with cross-functional teams to identify areas where we can better serve our customer base through automation or added features

What you will need

• Bachelor's degree or equivalent work experience
• Ability to work 6:30 PM IST, 5:30 AM IST
• Demonstrated experience problem-solving with attention to detail
• Organizational skills and experience improving processes
• Written and verbal communication skills
• Flexibility with changing job duties and responsibilities
• Time management skills and ability to prioritize
• Nice to have (not required): Bilingual in French-English

• 5+ years of experience as a Full Stack front end developer
• Proficient understanding of web markup, including HTML5, CSS3.
• Good understanding of client-side scripting and advanced JavaScript libraries/frameworks, AngularJS
• Good understanding of asynchronous request handling, knowledge of AngularJS practices and hand on implementation of complex AngularJS applications, directives, controllers, services.
• Good understanding of AJAX and JavaScript Dom manipulation Techniques.
• Experience in JavaScript build tools like grunt or gulp.
• Proficient with the JavaScript language and its modern ES6+ syntax and features.
• Proficient with .NET framework and its core principles
• Proficient understanding of code versioning tools, such as GIT/Bitbucket.
• Critical thinker and problem-solving skills.
• Good time management skills.
• Great interpersonal and communications skills.

The ideal candidate will be responsible for developing and creating Deluge code, Functions, Workflows, etc. Mainly you'll be working on creating custom applications on Zoho Creator along with external tools integrations (within and outside Zoho Ecosystem).

Responsibility

• Implementation and customization of business applications on Zoho One including Creator, Forms, CRM, desk, BOOKS, Analytics, and others as needed.
• Deployment of new functionalities such as custom layouts, fields, calculated fields, and related fields.
• Design and build customer-facing CRM portals with reports and dashboards as needed.
• Data migration to and from different systems into Zoho Creator or other platforms.
• Creation of custom tools and scripts to automate various business processes.
• Create a roadmap for development and prepare iterations for approval and tracking.
• Own the entire development life cycle from concept to production as well as support
• Maintain proper code documentation and use best practices.
• Create faqs and How-to-videos before project handover.

Skills & Experience

• Basic understanding of programming. It means if you are given a code snippet you should know what will be the output. Basic understanding of PHP, Deluge, and Javascript.
• Great manipulating skill for strings, and arrays as most of the programs will be a string and array manipulation.
• Hands-on programming skills.
• Problem-solving skills as you are required to solve a real-world problem.
• Strong logical reasoning and Business understanding.

● .NET Experience - Min. 5 yrs

● Must have 4+ Yrs of experience in .Net with C#

● Must have 2+ Yrs of experience in Asp.Net Core framework

● Must have good knowledge of RDBMS Database (SQL server) Others (Skills & Experience),

● Preference will be given to those candidates having frontend framework experience such as Angular

● Technical skills: Windows, IIS, Design Patterns, OOPS, Version Control

● Must have an understanding of OOPs concepts.

● Must have worked on a Sql Server database.

● Passionate about Digital Learning based Software Development

● Very good attitude

● Willingness to take ownership

● Good communication

● Ability to perform under pressure

● Nice to have EdTech Experience and Knowledge

● Preferable Clever /OneRoster and LTI knowledge SKILLS:

● Should have worked in a Product organization

● Ability to design applications around natural user interfaces.

● Ability to understand business requirements and translate them into technical requirements

● A knack for benchmarking and optimization

● Proficient understanding of code versioning tools, such as Git

● Familiarity with continuous integration RESPONSIBILITIES:

● Design, build and maintain high performance, reusable, and reliable code

● Code Review

● Technical solutioning

● Translate designs and wireframes into high-quality code

● Ensure the best possible performance, quality, and responsiveness of the application

● Identify and correct bottlenecks and fix bugs

● Help maintain code quality, organization, and automatization

Qualification: B.com / BBA / MBA / 1-2 years of Experience in sales and marketing 

Skills: Excellent Communication and Writing skills in both English & Tamil, Spontaneous Mindset, Wide Knowledge about Sale &  Marketing , Social Skills and Technical knowledge, Anger & Stress management skills.

Salary: As per Industrial standard 

Roles and Responsibilities:

• Review training content and assessments. The review parameters include (but are not limited to) the following:

○ Rewrite the training content wherever necessary to simplify it or to make it more age

appropriate.

○ Create engaging learning activities and provide exercises and activities that enhance

the learning process.

○ Devise modes of assessment, such as tests or quizzes, to measure the effectiveness

of course.

○ Analyze and apply trends and best practices in learning technologies and instructional

design.

○ Suggest instructional enhancements to the content and assessments so the learning

experience is superior.

○ Check if all the training assets follow the instructional guidelines.

○ Work with subject matter experts to identify target audience’s training needs

○ Do a thorough language review.

○ Do a thorough formatting check and fixes.

• Brainstorm with the content developer to storyboard the concepts introduced in a lesson/chapter.
• Create guidelines and templates as and when needed.
• Conduct audits of the live classes to check how the content is getting translated into the actual class experience.
• Give inputs for process improvements.

Skill Set:

1. General:

• In-depth understanding of activity based teaching-learning methods with a strong knowledge of pedagogies to teach 21st Century Skills.
• At least 3-4 years of experience in instructional design and/or content writing.
• Experience in editing documents with an eye for details.
• Demonstrated ability to meet deadlines, handle and prioritize simultaneous requests, and manage laterally and upwards.
• Creative and analytical thinker with strong problem-solving skills.
• Excellent verbal and written communication skills.

○ Must demonstrate the ability to communicate effectively at all levels of the 

organization.

1. Technical:

• Understanding of Object-Oriented concepts.
• Basic understanding of core programming concepts with teaching skills will be an asset.
• Good exposure on-
  • Object-Oriented Programming language(s) (preferably JavaScript/Python)
  • Web Technology (HTML/CSS/JavaScript)- Front End Development
  • Block-Based Coding environment like Code.org or Scratch will be a plus
  • Knowledge of RDBMS (MySQL, Airtable, Firebase etc.) will be an added advantage

Responsibilities:

• Translate designs and wireframes into high-quality code.
• Ensure the best possible performance, quality, and responsiveness of the application.
• Identify and correct bottlenecks and fix bugs.

Requirements:

• Strong knowledge of Android SDK, different versions of Android, and how to deal with different screen sizes.
• Familiarity with RESTful APIs to connect Android applications to back-end services. 
• Strong knowledge of Android UI design principles, patterns, and best practices
• Knowledge of the open-source Android ecosystem and the libraries available for common tasks
• Understanding of Google's Android design principles and interface guidelines
• Proficient understanding of code versioning tools, such as Git
• Familiarity with continuous integration & Application Bundle Kotlin, Java
• Key requirements: Android SDK, Android UI, Core Java, Gradle, Kotlin.

• Handling Recruitment functionalities.
• Work on search engines like Naukri and Monster and hire candidates.
• Short listing resumes from search engines and references.
• Joining formalities
• Lining up of candidates for the Interviews.
• Performing Reference Check for selected employees.
• Coordinating with candidates & the technical panel for scheduling the interviews.