Business Development Associate

Position: Learning & Development Partnerships Management Specialist

Location: Bangalore onsite

Employment Type: Full-Time

Openings: 1

Role Summary:

We are seeking a dynamic and proactive specialist to lead our partnerships within the Learning & Development (L&D) ecosystem. This role involves building and managing strategic collaborations with freelance trainers, training vendors, LMS platforms, and other related partners to support the delivery of high-quality training programs globally.

Key Responsibilities:

• Expand and maintain a global pool of freelance trainers across various domains and geographies.
• Identify, engage, and manage relationships with training partners for co-delivery and service collaboration.
• Negotiate contracts, onboarding, and fee structures with trainers and service providers.
• Source and coordinate with vendors for auxiliary requirements such as training venues, content providers, and technology solutions.
• Ensure alignment of partner capabilities with organizational training needs and quality standards.
• Maintain an up-to-date database of partners and vendors with regular performance reviews.

Qualifications:

• Minimum 4 years of experience in partnerships, vendor management, or trainer relationship roles—preferably within the L&D or training industry.
• Proven experience in sourcing, evaluating, and onboarding trainers and vendors.
• Strong negotiation and contract management skills.
• Familiarity with Learning & Development trends, delivery formats, and tools (LMS, virtual platforms, etc.).
• Excellent communication, coordination, and stakeholder management skills.

Key Skills:

• Trainer and vendor sourcing
• Contract negotiation
• Partnership management
• Knowledge of L&D and training operations
• Communication & relationship building
• Attention to detail & organizational skills
• Strategic thinking and problem-solving

Job Description:

We are seeking a skilled Shopify App Developer with experience in React/Remix and a strong foundation in HTML, CSS, JavaScript, and jQuery. The ideal candidate will be responsible for building and maintaining custom Shopify applications, enhancing user interfaces, and ensuring seamless e-commerce experiences for our clients. This role requires a strong understanding of Shopify’s ecosystem, combined with frontend development skills to deliver high-quality, scalable solutions.

Key Responsibilities:

• React Develop, test, and maintain custom Shopify apps to enhance store functionality.
• Collaborate with the design and product teams to implement responsive and user-friendly UI/UX features.
• Utilize React and Remix frameworks to build dynamic, interactive web applications.
• Write clean, modular, and scalable code using HTML, CSS, JavaScript, and jQuery.
• Integrate third-party APIs and manage data securely within Shopify.
• Optimize applications for speed and scalability across various devices and browsers.
• Stay updated on Shopify platform updates, best practices, and industry trends.
• Develop, test, and maintain custom Shopify apps to enhance store functionality.
• Collaborate with the design and product teams to implement responsive and user-friendly UI/UX features.
• Utilize React and Remix frameworks to build dynamic, interactive web applications.
• Write clean, modular, and scalable code using HTML, CSS, JavaScript, and jQuery.
• Integrate third-party APIs and manage data securely within Shopify.
• Optimize applications for speed and scalability across various devices and browsers.
• Stay updated on Shopify platform updates, best practices, and industry trends.

About HighLevel: 

HighLevel is a cloud-based, all-in-one white-label marketing and sales platform that empowers marketing agencies, entrepreneurs, and businesses to elevate their digital presence and drive growth. With a focus on streamlining marketing efforts and providing comprehensive solutions, HighLevel helps businesses of all sizes achieve their marketing goals. We currently have 1000+ employees across 15 countries, working remotely as well as in our headquarters, which is located in Dallas, Texas. Our goal as an employer is to maintain a strong company culture, foster creativity and collaboration, and encourage a healthy work-life balance for our employees wherever they call home.

Our Website - https://www.gohighlevel.com/

YouTube Channel- https://www.youtube.com/channel/UCXFiV4qDX5ipE-DQcsm1j4g

Blog Post - https://blog.gohighlevel.com/general-atlantic-joins-highlevel/

Our Customers:

HighLevel serves a diverse customer base, including over 60K agencies & entrepreneurs and 450K million businesses globally. Our customers range from small and medium-sized businesses to enterprises, spanning various industries and sectors.

Scale at HighLevel:

We work at scale; our infrastructure handles around 3 Billion+ API hits & 2 Billion+ message events monthly and over 25M views of customer pages daily. We also handle over 80 Terabytes of data across 5 Databases.

Who You Are:

The Manager of Customer Support is responsible for the supervision and operational management of a customer-centric workforce focused on solving issues for our customers. The manager will also work closely with other functional units to meet defined service level agreements and achieve high levels of customer satisfaction.

Essential Functions:

• Influence others, lead, coach and empower, through motivation and encouragement, to accomplish team goals and foster a positive team culture
• Accomplishes customer service human resource objectives by recruiting, selecting, orienting, training, assigning, scheduling, coaching, counseling, and disciplining employees; communicating job expectations; planning, monitoring, appraising, and reviewing job contributions; planning and reviewing compensation actions; enforcing policies and procedures
• Achieves customer service objectives by contributing and making recommendations to strategic plans and reviews; preparing and completing action plans; implementing productivity, quality, and customer-service standards; resolving problems; completing audits; identifying customer service trends; determining system improvements; implementing change
• Being able to interpret data that translates into action to improve the team.
• Monitors the overall health of the support system which includes but is not limited to live ticket queues, live channel queues, major bugs and staff availability
• Involved in determining customer service employee requirements by maintaining contact with employees to determine areas of improvement by reviewing operational environments; conducting surveys; benchmarking best practices; analyzing information and applications
• Improves customer service quality results by studying, evaluating, and redesigning processes; establishing and communicating service metrics; monitoring and analyzing results; implementing changes
• Responsible for providing employees with technical resources; providing technical advice; resolving problems; disseminating advisories, warnings, and new techniques
• Updates job knowledge by participating in educational opportunities; reading professional publications; maintaining personal networks; and participating in professional organizations
• Act as an escalation point for high severity customer issues that arise from within the team; directly from customers; or from other HighLevel functions. 
• Serve as an influential leader by demonstrating professionalism, passion, and enthusiasm, providing communication, and motivation, and creating teamwork and collaboration
• Be readily available with cameras on throughout the shift to assist customers and team members via Zoom

Experience/Education/Certifications Required:

• Associate's/ Bachelor's degree or equivalent experience
• 4+ Years in management 
• SaaS software experience
• Several years running technical customer-facing teams.
• Experience in managing a team of over 20+ 
• Project management skills 
• Leading a results driven team 
• People manager at heart, you love mentoring, leading and contributing to the professional development of those around you 
• Strong collaboration, time-management, influencing and prioritization skills are critical to the success of this role
• The ability to build and maintain relationships internally with team and with customers
• Excellent listening, presentation and communication skills at all levels
• The ability to partner with customers and team members in developing their strategic direction
• The candidate is technically savvy and has an interest in leveraging data, analytics and automation to drive demonstrable customer and team success
• Strong customer facing communication skills
• Demonstrated data driven approach to problem solving
• Must be a go-getter and not afraid to ask questions
• Must have basic computer and excel skills

Language Skills Required Vs. Preferred:

• Fluent in English.
• Demonstrated verbal and written communication skills.

EEO Statement:

At HighLevel, we value diversity. In fact, we understand it makes our organization stronger. We are committed to inclusive hiring/promotion practices that evaluate skill sets, abilities and qualifications without regard to any characteristic unrelated to performing the job at the highest level. Our objective is to foster an environment where really talented employees from all walks of life can be their true and whole selves, cherished and welcomed for their differences, while providing awesome service to our clients and learning from one another along the way! Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Research industry-related topics (combining online sources, interviews and studies)
• Write clear marketing copy to promote our products/services
• Prepare well-structured drafts using Content Management Systems
• Proofread and edit blog posts before publication
• Submit work to editors for input and approval
• Coordinate with marketing and design teams to illustrate articles
• Conduct simple keyword research and use SEO guidelines to increase web traffic
• Promote content on social media
• Identify customers’ needs and gaps in our content and recommend new topics
• Ensure all-around consistency (style, fonts, images and tone)
• Update website content as needed

Dear Candidate,

We are urgently hiring Commercial Executive at Ahmedabad Location.

BU: Corporate

Requirement Name : Executive- Commercial

Domain Experience: Commercial

Experience: 5 to 9 Years

Requirement Status: Active

Location: Ahmedabad -WFO Only.

Open Positions: 1

Key Responsibilities:

Vendor and Partner Contracts:

• Draft, review, and negotiate vendor and partner contracts, ensuring favorable terms and compliance with legal requirements and company policies.
• Manage the PR to PO process, ensuring accurate and timely conversion of Purchase Requisitions (PR) to Purchase Orders (PO).
• Oversee contract execution, ensuring proper documentation and storage in alignment with company policies and legal standards.

Commercial Negotiations:

• Lead commercial negotiations with vendors and partners to secure mutually beneficial agreements, optimizing contract terms to maximize value and minimize risks.
• Conduct cost analyses to evaluate the financial impact of vendor and partner contracts, identifying opportunities for cost-saving and optimization.

Contract Strategy and Process Improvement:

• Develop and implement contract strategies that align with organizational goals, ensuring operational efficiency and risk mitigation.
• Identify opportunities to streamline contract processes and improve internal efficiencies in procurement and financial reporting.

Vendor and Partner Relationships:

• Foster strong, long-term relationships with vendors and partners, ensuring effective collaboration and addressing concerns promptly and professionally.
• Coordinate with vendors to ensure smooth and timely deliveries, payments, and resolution of issues.

Risk Management:

• Identify and assess risks associated with vendor and partner contracts, formulating strategies to mitigate such risks and protect the company’s interests.
• Ensure compliance with TDS, GST regulations, and other financial compliance requirements during vendor transactions.

Financial Accounting and Reconciliation:

• Manage and oversee financial reconciliation of vendor accounts, ensuring accuracy and consistency between purchase orders, invoices, and payments.
• Perform cash handling and reconciliation, ensuring financial transactions are accurately documented and aligned with company records.

Tally ERP 9.0 and Tally Prime:

• Utilize Tally ERP 9.0 and Tally Prime to maintain accurate financial records, manage purchase ledgers, and track payments and receipts.
• Ensure accurate data entry for purchase transactions, vendor payments, and inventory management within the Tally systems.

Inventory and Financial Reporting:

• Oversee the management of Inventory Management Systems (IMS), ensuring accurate tracking and reporting of stock levels, procurement, and deliveries.
• Prepare MIS reports and financial reporting on procurement activities, vendor payments, and overall financial health of the vendor relations.

Ledger Confirmation and Compliance:

• Perform regular ledger confirmations with vendors to ensure consistency and accuracy in accounts payable and receivable.
• Ensure adherence to financial reporting standards and compliance with applicable tax regulations (TDS, GST) in all vendor transactions.

Collaboration with Internal Teams:

• Collaborate closely with internal teams such as Legal, Finance, Sales, and Product Development to ensure smooth operations and alignment with overall business objectives.
• Provide expertise and guidance on contractual matters, including vendor negotiations, financial accounting, and reporting.

Regards,

Minakshi Soni

Talent Acquisition Executive-L2

Rigel Networks

About PlanetSpark

PlanetSpark is on a mission to build the next generation of confident speakers and creative writers amongst kids and young adults. We are a series B funded global company impacting over 13 countries through live classes on communication skills through handpicked top 1% teachers, We are the category creators and market leaders in the communication skills segment. Our learners participate in gripping debates, create viral YouTube videos start their podcast channels, perform stand-up comedy, write nail-biting mystery stories, and become confident and fearless speakers. We Are backed by some top VCs, such as prime venture partners, Indian Angel network FIITJEE, and global entrepreneurs such as Binny Bansal, Deep Karla Gokul, and Shirish Nandkarni. We have raised over dollar 24 million till date over five rounds. Come join a passionate team of over 500 young and energetic team members and 3500+ expert teachers on this rollercoaster ride to build the most loved brand for kids who will move the world!

Key Statics - Series B Funded - 13 countries - 35k Students - 4K Teachers - 2 Million Enrolled Classes

Mission statement for the role:

- Generate revenue by achieving weekly target through consultative inside sales.

Roles and responsibilities:

- The business development counselor interacts with parents or adult learners after they have taken a demo class and have experienced the product. Since these were high intent nurtured leads, There is no cold calling required. The role involves achieving weekly revenue targets by:

- Inviting parents or the adult learners to a video counseling session

- Conducting a detailed video counseling session with the decision-makers and taking them closer to their decision to purchase

- Looking at the entire sales life-cycle, starting from engaging with parents till final conversion and i.e. enrolment in the program

How is sales at PlanetSpark different?

- High Intent Leads - you get leads after they take a 1-hour demo.

- Extensive Training- you will get extensive instructor training and on-the-job training

- Career Progression - Get fast-track growth in designation and compensation

- Rewards and Recognition- become a star performer and get recognized through the weekly rewards ceremony!

Your career path

Working with a fast-growing, the startup provides the opportunity to grow, aggressively up the ladder and assume greater responsibilities and experiences at a very young age. Our meritocratic, performance-based policy identifies and promotes top performers.

- Business development counselor

- Senior business development counselor

- Assistant Manager

- Manager

- Senior Manager

- Associate Director - Associate Vice President - Vice president

Key skills to be successful in the role:

- Excellent communication, interpersonal presentation, and problem-solving skills

- A go better attitude and winning mindset

- Excellent influencing skills and Street smartness

- Performance-driven people who adhere to guidelines set by the organization

What we're looking for?

- We do not look for any specific degree of GPAs. We are open to all those who have a passion for sales and the zeal to grow quickly in their career.

- You should be located in Gurgaon or should be ready to locate to Gurgaon. This is a work-from-office role.

- You should be okay to work 5 days a week with a weekly off on Thursday. Saturday. Sunday are the most important days for your role as maximum customers take their counseling session on these days.

CULTURE SNEAK-PEAK

Apart from doing impactful work together, we ensure that our employees are well taken care of and that they feel strongly about creating confidence across the globe.

- Take a sneak-peek at our impact here https://lnkd.in/dvjncjTw

- Catch how we do things at our office https://lnkd.in/d3HRvbu2

- Life at PlanetSpark https://youtu.be/UY5hcQQ9Zml

RESPONSIBILITIES:

Program daily in Node.JS, Angular2+/React JS, Express, Bootstrap, MongoDB and others.

Build web-based and mobile-first front-end GUIs to support workflows.

Integrate with REST APIs and relational databases.

Build out new features and iterate on existing features.

Design and implement low-latency, high-availability and performant applications.

Help define architectures and design patterns.

Participate in code reviews.

Must have experience in Deployment

SKILLS AND EXPERIENCE:

Real world web and service development experience.

Deep Experience with modern frameworks such as Node.JS, Angular2+/ React , Express & MongoDB.

Experience with server-side languages like Jade, EJS, etc

Experience with HTML5 & CSS3 frameworks such as bootstrap.

Experience with web services API integration (Rest, JSON, XML).

Experience in anyone one these Docker, Kubernates, AWS, Azure