Company Description
Our company name is JNJ Technologies & Services. It is
based out of Andhra Pradesh, Vijayawada startup
company. We have started in 2023, And it is services-
based company for 2 wheelers and 4 wheelers
We are dealing with subscription plan of Bike & Car
Subscription package start from 4999-21,999.
We are having verities of subscription plan variable in
duration.
We offer a wide range of services including vehicle body
repair, brake repair, vehicle grooming, and 24/7
breakdown assistance.
Role Description
This is a full-time remote role for a Business Development Associate. The Business Development Associate will be responsible for day-to-day tasks such as lead generation, market research, and communication activities. The role involves creating and delivering presentations to potential clients and working closely with the sales team to drive business growth.
Qualifications
- Strong presentation skills and ability to create engaging presentations
- Experience in lead generation and market research
- Excellent communication skills, both written and verbal
- Ability to work independently and remotely
- Knowledge of business development principles and practices
- Strong analytical and problem-solving skills
- Bachelor's degree in Business Administration, Marketing, or related field
- Experience in the technology industry is a plus
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Job Summary:
We are seeking a highly skilled and experienced Customer Success Manager to build and lead our team of agents based in India. The Customer Success Manager will be responsible for building a high-performing team to ensure that our customers receive high-quality support for Monarch products over chat and phone. The primary goal of this role is to ensure high customer satisfaction and timely resolution of issues, while also empowering our customers to self-service their issues first.
Responsibilities:
- Staff and properly resource a 24/7 support organization that is available globally to meet Monarch customer needs.
- Set performance goals for the team and ensure that they are met or exceeded.
- Define and implement a scalable support model to accommodate growth and changing customer needs.
- Develop and maintain customer service procedures, policies, and standards to ensure consistency and quality of service.
- Continuously improve the support process, tools, and resources to ensure efficiency and effectiveness.
- Own the Key Performance Indicators (KPIs) for customer support and regularly report on performance against these metrics.
- Empower customers to self-service resolve their issues by providing them with the necessary resources and guidance.
- Train and coach agents on effective communication and problem-solving techniques to improve their performance.
- Build and maintain strong relationships with customers to ensure loyalty and retention.
- Collaborate with cross-functional teams, including Engineering, Product Management, Service, Delivery Operations, Manufacturing, and 3rd Party Dealers, to identify and resolve customer issues.
- Manage and maintain a positive and supportive team culture, encouraging collaboration and accountability.
Qualifications:
- Bachelor's degree in business, management, or a related field.
- Minimum of 5 years of experience in customer support or related fields.
- Experience building and managing a team of agents in a fast-paced environment.
- Excellent communication and interpersonal skills.
- Strong analytical skills with the ability to analyze data, identify trends, and develop insights.
- Proficient in using customer support tools such as Zendesk, Freshdesk, or similar.
- Ability to prioritize and manage multiple tasks in a fast-paced environment.
- Knowledge of Agriculture Products and Farming is a plus.
- Knowledge of the Monarch product line or similar technical field is a plus.
- Flexibility to work in different time zones.
- Designing and building the WordPress website front-end
- Creating the website architecture
- Designing and managing the website back-end including database and server integration
- Creating landing pages
- Generating WordPress themes and plugins
- Conducting website performance tests
- Troubleshooting content issues
- Monitoring the performance of the live website and improving it
- Work on SEO and Optimise continuously for website using Google Analytics
- Assist in Social Media Management and Email Marketing
- Stay updated with latest web technologies, SEO Tools and Website optimising tools and widgets
- Managing Social Media Management Tools
JD For Process Trainer –surat
Immediate Joiner With Telecom Process Training Experience
Should Have Good English Communication Skills
Should Have Minimum 2-5 Yrs. Experience In Telecommunication
Open For Travelling
Ok With 12 Months Contract
6 Days In A Week
Must Be Proficient In Local Language
Education And/Or Experience Equivalent To A Minimum Of A Bachelor's Degree From An Accredited University.
Retail Experience With A Proven Track Record.
Minimum Of Four Years’ Experience In Retail Training That Includes Creating A Training Program And Delivering To A Retail Team.
Ability To Identify A Training And/ Or Development Gap And Ability To Develop Training Sessions From The Ground Up To Fill The Gap.
Strong Interpersonal Skills Including Listening, Negotiating, Oral And Written Communication Skills Along With The Ability To Interact With Diverse Personalities.
Ability To Motivate, Teach And Inspire Retail Staff.
Excellent Presentation And Platform Skills And An Up To Date Knowledge Or Contemporary Training Techniques
Sitecore Sr. Developer/ Lead/ Architect Jobs:
At Pattem Digital, we seek passionate and competent Sitecore Developers with an industry-valued skill set. The Senior Sitecore Developer would keep playing around to build and develop internal and external web apps. They should have a strong background in building top-notch, maintainable, scalable, and high-end web apps with a Microsoft technology stack that includes the latest app versions of ASP.NET, .NET, VB.NET, C#, and Ektron CMS Platform.
Know your work:
- You would be involved in developing features using .NET custom apps along with Sitecore CMS components based on features specs and tech designs.
- It would be best if you offered value while creating feature specifications and tech design schematics.
- It would be best if you took care of requirements analysis and gathering while handling storyboarding, developing use cases, and creating functional requirements and specifications.
- Handle database model creation and build out different models with the aid of SQL Server. You should be able to surface your data to various user interfaces through object-oriented techniques with the help of object-to-relational mappers.
- Contribute to creating new database models and building out new models with the aid of SQL Server. You can then surface your data to the user interface with the help of object-oriented techniques and object-to-relational mappers.
- Contribute to creating new database models and building out new models with the aid of SQL Server. You can then surface your data to the user interface with the help of object-oriented techniques and object-to-relational mappers.
- Create a new web UI with server-side functionality with the aid of ASP.NET MVC, ASP.NET Web Forms, and SharePoint.
- Enable feature-focused unit with system testing
- Contribute to facilitating acceptance, performance, and load testing procedures, monitoring your results, and focusing on issue remediation.
What we need:
- We are looking for someone with more than 5 – 10 years of experience in Sitecore with interest in pursuing Sitecore developer jobs in Bangalore
- 3+ years of experience developing REST API Web Services
- 4+ years of Sitecore developer experience, preferably version Sitecore 9 and above
- 3+ years of experience in writing SQL queries and database management
- 1+ year of experience using one of the CI-CD tools like Azure DevOps, Jenkins, etc
- 1+ years of writing unit tests using one of the .net unit testing frameworks
- A high-end understanding of computer science and object-oriented programming (OOP) is mandatory.
- Experience working on Test-Driven Development, designing relational databases as well as optimizing database structure to improve the performance and maintainability
- Optimization of database structure, experience working on work item tracking, source control, and Team Foundation Server management are preferred.
- Deep knowledge of the .NET 3.5/4.0 Framework that includes Visual Studio 2008/2010, ASP.NET, C#, ADO.NET, CSS, and jQuery is given due importance.
- Experience working on n-tier architectures such as Business Logic Layer, UI, and Data Layer with service-oriented architectures is vital.
- Working with Object Relational Modeling (ORM) and tools like Linq and NHibernate are given due credits.
- The Sitecore Engineer should have experience working on latency web apps with performance and optimal memory management with scalability as a key focus.
- Candidates should be passionate about building high-quality systems using exemplary software implementation practices.
- Experience working on implementation and development with Microsoft SharePoint with SQL Reporting Services and DBA experience would be a huge plus.
What you get:
- Extraordinary workplace and colleagues in the IT corridor of Bangalore
- Competitive salary at par with the best in the industry
- Immense exposure to new technologies
Notice Period & Location :
- Number of Positions – 15
- Notice Period – Immediate
- Location – Bangalore, Permanent WFH.
As an Engineering Manager at BigStep Technologies, you will be part of a fast-growing business that allows high-performing employees to make an impact and contribute to the business growth. You will have the opportunity to channel your experience into contributing towards the development of our enterprise-grade software platforms. You will act as a driving force and ensure that optimized solutions are developed using Agile-based development methodology. In this role, you will be collaborating closely with multiple cross-functional teams. Primary responsibilities would also include coaching software development teams to self-organise and create high-value products to remove any impediments to their progress.
This is an excellent opportunity to make an impact on a massive scale, with room for growth in personal and professional development, while working with foundational next-generation technologies. This engineering managers role offers the opportunity for significant technical impact, product innovation and team building with the opportunity for advancement.
Roles and Responsibilities:
- Lead our platforms engineering team.
- Form and drive the platform's technical strategy and road-map, making sure they are executed properly.
- Collaborate with Product Managers and Tech Leads for road-map delivery.
- Take ownership of on-time and with quality delivery of major/minor releases with the product teams to drive internal and external adoption of our platform.
- Be an inspiring, inclusive and collaborative leader for a team of strong engineers responsible for delivering on business value.
- Your technical contribution scope won't be limited just into cycle delivery goals, but there is an expectation that you engage in technical deliverables such as RFC reviews, bug fixes, and small features, without blocking or slowing down your teams progress.
- You will be responsible for identifying the process bottlenecks and clearing any potential roadblocks.
- You will play a role in building the team with the right culture, partnering with other teams, planning sprints and executing the plans.
- You are expected to contribute as an active member of the global product team, a member of our leadership team responsible for delivering high business values.
Desired Candidate Profile:
- B.E / M.E with specialization in Computer Science / Information Technology.
- Diverse experience of 8-12 years in a hyper-growth environment.
- A minimum experience of 3 years in development and technical leadership role
- A minimum experience of 2 years in managing Scrum Teams.
- Extensive experience in designing and developing software applications by putting the latest technology stacks to use in an Agile environment.
- Prior hands-on experience working through the design, development and release cycle.
- Hands on experience in full stack development, including RESTful API, JavaScript (jQuery, Angular/React, NodeJS, etc.), MongoDB, server component technologies
- Experience using Agile performance metrics to drive accountability and continuous improvement.
- Proven leadership and motivational skills and the ability to maintain high levels of energy and engagement.
- Using knowledge of modern authorization mechanisms, such as JSON Web Token
- Being familiar with modern front-end build pipelines and tools
- Working with common front-end development tools such as Babel, Webpack, NPM, etc. to create the best end user products and experience
- Ability to understand business requirements and translate them into technical requirements.
- Very good problem-solving capabilities and aptitude
- Good team player with drive to achieve more
- Passion to be core member of a fast-growing startup
- Strong proficiency in JavaScript
- Thorough understanding of React.js and its core principles
- Experience with popular React.js workflows (such as Flux or Redux)
- Familiarity with newer specifications of Ecma Script
- Familiarity with RESTful APIs
1. Ability to work in a fast-paced environment with minimal supervision
2. Experience in Agile development using JIRA, GIT, Confluence.
3. 3+ years of Experience in node.js + Express.
4. Experience in profiling, debugging & troubleshooting Node.js processes.
5. Strong Experience as a backend developer for REST API design.
6. Strong knowledge of SQL/NoSQLdatabases like PostgreSQL / MySQL or MongoDB
7. Understanding accessibility and security compliance
8. Understanding fundamental design principles behind a scalable application.
9. User authentication and authorization between multiple systems, servers, and
environments.
Process).Process - Inbound Voice Process B2B.
Requirement: Candidates with experience in website selling campaign are preferred./ Fresher candidates with
fluency in english communication can also apply.
Timing: Morning Shift(10:00am-7:00pm)Night Shift (8:00pm-5:00am)5 Days working.SATURDAY & SUNDAY Fixed OFF.
Roles and Responsibilities
A Store Manager is Responsible for all Sales & Operations of a retail store. Must be familiar with all aspects of retail operations, sales, customer relations & Technology.
- Responsible to meet sales goals.
- Create a customer service-oriented culture in the store.
- Ensure that retail merchandising is appealing to customers.
- Manage all other matters pertaining to store sales and perform additional tasks as required.
- Promote store sales through cold calling, marketing and advertisements.
- Manage inventory and Registers
- Billing & Handover
- Should have a complete knowledge of POS, reports understanding and MIS / willingness to learn.
- Crisp in money management and handover.
- Ensure all petty cash / petty cash vouchers are tallied and approved of.
Desired candidate profile:
- Graduate.
- Excellent spoken and written English and Kannada skills.
- Passion for Customer care and sales.
- Good knowledge of Pos.
- Excel skills preferred.
- Immediate availability.