Client coordinator

Required Skills

• 8+ years of DevOps / Cloud Engineering experience
• Strong hands-on experience with AWS services (EC2, S3, RDS, IAM, VPC, etc.)
• Expertise in Kubernetes (deployment, scaling, cluster management)
• Strong experience in PostgreSQL and AWS RDS administration
• Proficiency in Terraform for infrastructure automation
• Experience building and maintaining CI/CD pipelines (Jenkins, GitLab CI, etc.)
• Strong knowledge of Java (mandatory) and application deployment lifecycle
• Experience with Docker and containerization
• Solid understanding of networking, security, and system architecture
• Strong troubleshooting and problem-solving skills

Position: CRM and Customer Service Associate (Loyalty Program) Fashion Industry

Location Gurgaon

Experience 3-6 year

Industry: Fashion/apparel/Leather

Qualifications: Bachelor degree in Marketing, Business Administration, or a related field

We are seeking a detail-oriented and proactive CRM Associate to join our team. This role involves calling customer, managing customer data, analyzing customer behavior, and implementing strategies to enhance customer relationships and drive retention. The ideal candidate will collaborate with marketing, sales, and product teams to execute effective campaigns and improve overall customer experience using CRM tools. This position will be reporting to marketing and working closely with operations for our brand.

Key Responsibilities:

1. Customer Data Management:

·         Maintain and update the CRM database to ensure data accuracy and consistency.

·         Segment customer data to enable targeted and personalized marketing efforts.

·         Monitor customer interactions to keep profiles current and actionable.

2. Campaign Management:

·         Plan and execute CRM-driven campaigns across email, SMS, and other communication channels.

·         Optimize campaigns through A/B testing, personalization, and automation.

·         Track and analyze campaign performance to provide actionable insights.

3. Customer Engagement and Retention:

·         Develop and implement customer loyalty programs and initiatives.

·         Identify and address customer pain points to improve satisfaction.

·         Assist in resolving customer queries or concerns through CRM platforms.

4. Analytics and Reporting:

·         Analyze customer data to uncover trends, preferences, and opportunities.

·         Prepare detailed reports on customer engagement, retention, and campaign ROI.

·         Provide recommendations to enhance the customer lifecycle journey.

5. Collaboration and Coordination:

·         Work closely with marketing, sales, and IT teams to align CRM efforts with broader business goals.

·         Coordinate with vendors and software providers for CRM platform updates and improvements

6. Customer Interaction and Support:

·         Provide exceptional service through various channels (phone, email, chat, social media) while maintaining a professional and courteous tone.

·         Address customer inquiries regarding products, orders, warranties, and repairs efficiently and accurately.

7. Skill Required:

·         experience in a CRM role or a similar position. • Proficiency in CRM software (e.g., Salesforce, HubSpot, Zoho, etc.).

·         Strong analytical skills and the ability to interpret data effectively.

·         Excellent communication and interpersonal skills.

·         Knowledge of email marketing and customer segmentation techniques.

·         Familiarity with marketing automation tools and platforms.

·         Experience with loyalty programs or customer retention strategies.

Mail updated resume with salary details-

Email: etalenthire[at]gmail[dot]com

Satish: 88O 27 49 743

Role Objective:

Big Data Engineer will be responsible for expanding and optimizing our data and database architecture, as well as optimizing data flow and collection for cross functional teams. The ideal candidate is an experienced data pipeline builder and data wrangler who enjoys optimizing data systems and building. The Data Engineer will support our software developers, database architects, data analysts and data scientists on data initiatives and will ensure optimal data delivery architecture is consistent throughout ongoing projects. They must be self-directed and comfortable supporting the data needs of multiple teams, systems, and products

Roles & Responsibilities:

• Sound knowledge in Spark architecture and distributed computing and Spark streaming.
• Proficient in Spark – including RDD and Data frames core functions, troubleshooting and performance tuning.
• SFDC(Data modelling experience) would be given preference
• Good understanding in object-oriented concepts and hands on experience on Scala with excellent programming logic and technique.
• Good in functional programming and OOPS concept on Scala
• Good experience in SQL – should be able to write complex queries.
• Managing the team of Associates and Senior Associates and ensuring the utilization is maintained across the project.
• Able to mentor new members for onboarding to the project.
• Understand the client requirement and able to design, develop from scratch and deliver.
• AWS cloud experience would be preferable.
• Design, build and operationalize large scale enterprise data solutions and applications using one or more of AWS data and analytics services - DynamoDB, RedShift, Kinesis, Lambda, S3, etc. (preferred)
• Hands on experience utilizing AWS Management Tools (CloudWatch, CloudTrail) to proactively monitor large and complex deployments (preferred)
• Experience in analyzing, re-architecting, and re-platforming on-premises data warehouses to data platforms on AWS (preferred)
• Leading the client calls to flag off any delays, blockers, escalations and collate all the requirements.
• Managing project timing, client expectations and meeting deadlines.
• Should have played project and team management roles.
• Facilitate meetings within the team on regular basis.
• Understand business requirement and analyze different approaches and plan deliverables and milestones for the project.
• Optimization, maintenance, and support of pipelines.
• Strong analytical and logical skills.
• Ability to comfortably tackling new challenges and learn

Job Overview:

We are seeking a skilled PHP Laravel Developer to join our team. The successful candidate will be responsible for designing, developing, and maintaining web applications using Laravel framework.

Key Responsibilities:

• Develop high-quality web applications using PHP, Laravel framework, and related technologies.
• Collaborate with cross-functional teams to define, design, and ship new features.
• Write clean, secure, and scalable code that meets coding standards and best practices.
• Conduct code reviews and maintain code quality standards.
• Troubleshoot and debug complex issues and provide timely solutions.
• Develop and maintain API integrations with third-party services.
• Perform unit testing, integration testing, and performance testing.
• Participate in project planning and estimation.
• Keep up-to-date with the latest trends and best practices in web development.

Qualifications:

• Bachelor's degree in Computer Science, Software Engineering, or related field.
• Minimum 1-3 years of experience in PHP development, with a focus on Laravel framework.
• Proficient in PHP, MySQL, HTML5, CSS3, JavaScript, jQuery, and Ajax.
• Experience with RESTful API development and integration.
• Solid understanding of object-oriented programming, MVC design patterns, and software development principles.
• Familiarity with Git version control and Agile development methodology.
• Strong analytical and problem-solving skills.
• Excellent communication and interpersonal skills.

If you are a self-motivated individual with a passion for product development and want to work in a challenging environment, we encourage you to apply for this position.

About Climate Connect Digital:

Our team is inspired to change the world by making energy greener, and more affordable. Established in 2011 in London, UK, and now headquartered in Gurgaon, India. From unassuming beginnings, we have become a leading energy-AI software player, at the vanguard of accelerating the global energy transition.

In 2020, we were acquired by ReNew Power, India’s largest renewables developer. Following ReNew’s NASDAQ listing in summer 2021, Climate Connect Digital has been newly formed as a fully independent subsidiary. With backing from ReNew for an ambitious and visionary new strategy, for rapid growth.

Our mission has technology at its core and involves unlocking value by leveraging information technology and AI/ML across the energy ecosystem. However, the world is still nascent in using such technologies in the energy sector to create massive value for all stakeholders.

How do you fit in: 

As we start into our first strong growth phase, we are looking for experienced TypeScript/JavaScript developers to lead our application development efforts.

With your test-driven and clean coding approach along with your creative power, you conceive, develop, and integrate new components and applications into our products with the highest quality.

Your mission is to keep an eye on our existing products: You analyze and improve our

components and fix bugs.

Working remotely: You are independent, reliable, disciplined and are sharp when it comes to documentation & working asynchronously.

Job responsibilities:

• You have a strong TypeScript/JavaScript engineering background. You had the opportunity worked on project from conception to delivery
• You care about producing high quality solution using good engineering principles and practices
• You want to take ownership, break down and tackle real problems while bringing value to real users
• You are a great team player and communicator, you prefer over-communication rather than under-communicate
• You are a passionate technologist with the discipline to create and finish projects. You have opinions about your favorite open source projects, or perhaps you have contributed to some or started one of your own

Job requirements:

• 5+ years of experience building clean, maintainable, and well-tested code
• Serverless experience with AWS lambda or GCP cloud functions
• Working experience with NodeJS & React or other TypeScript/JavaScript web development frameworks
• Working experience with MongoDB or Postgres, writing efficient queries, data modeling
• Previous experience collaborating on highly distributed teams
• Previous experience working within an Agile/Scrum environment

What’s in it for you:

• We offer competitive salaries based on prevailing market rates. In addition to your introductory package, you can expect to receive the following benefits:
• Flexible working hours and leave policy
• Learning and development opportunities
• Medical insurance/Term insurance, Gratuity benefits over and above the salaries
• Access to industry and domain thought leaders.
• At Climate Connect, you get a rare opportunity to join an established company at the early stages of a significant and well-backed global growth push.
• We are building a remote-first organisation ingrained in the team ethos. We understand its importance for the success of any next-generation technology company. The team includes passionate and self-driven people with unconventional backgrounds, and we’re seeking a similar spirit with the right potential.

What it’s ​like to work with us:

• You become part of a strong network and an accomplished legacy from leading technology and business schools worldwide when you join us. Such as the Indian Institute of Technology, Oxford University, University of Cambridge, University College London, and many more.

• We don’t believe in constrained traditional hierarchies and instead work in flexible teams with the freedom to achieve successful business outcomes. We want more people who can thrive in a fast-paced, collaborative environment. Our comprehensive support system comprises a global network of advisors and experts, providing unparalleled opportunities for learning and growth.

Responsibilities:

• Responsible for development of new highly-responsive, web-based user interface
• Work and collaborate in a scrum structure
• Develop components and libraries that are reusable and future-proof
• Develop a flexible and well-structured APIs to support the system

Required Skills:

• Excellent understanding of Javascript including the OOP concept and how DOM work
• Thorough understanding of React.js and its core principles
• Prior experience with popular React.js workflows (such as Flux or Redux)
• Prior experience with data structure libraries (e.g., Immutable.js)
• Familiarity with RESTful APIs
• Familiarity with HTML / CSS
• GIT experience
• Knowledge of modern authorization mechanisms, such as JSON Web Token
• Familiarity with modern front-end build pipelines and tools
• Experience with common front-end development tools such as Babel, Webpack, NPM, etc.
• Should be comfortable working in our Bangalore office from Day 1.
• Should possess good communication skills.

About Eastvantage:

At Eastvantage, our mission is to create meaningful jobs and provide careers that are knowledge-based, inspiring, and always with the potential for development and growth.

We are an independently-owned Global business solutions company enabling offshore operations from our locations in the Philippines, India, Bulgaria, Vietnam and Belgium. With European roots, we provide our services to global companies that have offices in every populated continent in the world. We have been in the industry for over a decade, growing from a handful to over 1200 happy employees over the years.

We invite you to navigate through our website to get to know who we are, to see what sets us apart in culture and thinking. Join us and be part of our success story!

• Leveraging customer insights to anticipate needs and obstacles within the path to purchase and designing strategies to target the obstacles and share knowledge with key stakeholders
• Interpreting the user journey to better understand and improve the customer experience (through digital engagements) and touch points that move consumers down the funnel to increase conversions
• Resolving gaps in the total customer experience to optimize the experience
• Facilitating the buying journey for products and/or services by understanding the key benefits of the offers
• Developing illustrations, logos and other designs
• Using the appropriate colours and layouts for each graphic
• Working closely with the marketing and production team to produce final design
• Amending designs after feedback
• Ensuring final graphics and layouts are visually appealing and on-brand

Desired Candidate Profile

• Proven graphic designing experience of 3-7 years
• A strong portfolio of illustrations or other graphics
• Familiarity with design software and technologies (such as InDesign, Illustrator, Dreamweaver, Premier Photoshop)
• Good at developing illustrations, logos, and other designs
• A keen eye for aesthetics and details
• Ability to work methodically and meet deadlines

• Working with business teams across the company to define requirements and high-level process/ system solutions, leading cross-functional teams (10-25) and managing the timelines for field sourcing teams to support sourcing and on-boarding of supply
• Working on strategies to acquire supply for existing business and new product lines and executing through field teams
• Driving margins improvements by improving supply acquisition cost
• Improving driver engagement and adoption to technology
• Regularly communicating with senior management and clients on status, risks and change control
• Defining KPIs/ KRAs on which would form the base for different processes

Desired Candidate Profile

• Graduates from Tier 1/2/3 engineering colleges and/or Tier 2/3 management colleges
• 2-10 years of frontline operational experience in B2B domain at a city/hub level
• Ability to adapt quickly to a new environment