Client coordinator

We are looking for Hotel Operations (Male candidate)

Location- Gurugram- Sec-32

Rotational Shifts (6 days working)

Requirements:

0.6 Months to 1+ year of experience in hotel reservations, operations, or customer service.

Strong communication, coordination, and problem-solving skills.

Familiarity with OTA systems is a plus.

Job Summary:

EaseMyTrip is hiring a Hotel Operations Executive to manage post-booking activities like modifications, cancellations, and customer support. The role involves coordinating with hotels, resolving issues, and ensuring a seamless guest experience.

Key Responsibilities:

Handle post-booking queries, changes, and cancellations.

Coordinate with hotels for confirmations and issue resolution.

Support customers via calls, emails, and chats.

Manage escalations, refunds, and payment discrepancies.

Maintain accurate booking records and streamline processes.

Key Responsibilities:

1. To represent the Program and the organization at the hotel.

2. Responsible for enrolments of walk in and other customers into the Membership.

3. Collection of data from the hotels of potential Members and a possible reach out to them for enrolment.

4. Engagement with Members walking into the hotels to build a relationship.

5. Coordination with the hotel teams for reservation and other requests and responding back to the customers.

6. Understanding TLC front end technology like Apps and Websites and training / supporting the hotel teams on outages on an ongoing basis.

7. Understanding Program performances and presenting that in an articulate manner to the hotel teams at all times to build the value of the Program and the company with those stakeholders.

8. Ensuring confidentiality of all company information is maintained at all times.

Required Skills Set:

1. Candidates between 22 and 35 years of age with a minimum graduation and one-year experience.

2. Excellent social and verbal communication skills in English.

3. Self-motivated, smart, confident with excellent presentation skills.

4. Luxury retail stores, hotels, aviation, banquets, travel sales experience with direct in person contact with the customers would be an added advantage.

5. Willing to work on roasters including weekends

Key Responsibilities:

● Develop and maintain web applications using Django and Flask frameworks.

● Design and implement RESTful APIs using Django Rest Framework (DRF).

● Deploy, manage, and optimize applications on AWS services, including EC2, S3, RDS, Lambda, and CloudFormation.

● Build and integrate APIs for AI/ML models into existing systems.

● Create scalable machine learning models using frameworks like PyTorch, TensorFlow, and scikit-learn.

● Implement transformer architectures (e.g., BERT, GPT) for NLP and other advanced AI use cases.

● Optimize machine learning models through advanced techniques such as hyperparameter tuning, pruning, and quantization.

● Deploy and manage machine learning models in production environments using tools like TensorFlow Serving, TorchServe, and AWS SageMaker.

● Ensure the scalability, performance, and reliability of applications and deployed models.

● Collaborate with cross-functional teams to analyze requirements and deliver effective technical solutions.

● Write clean, maintainable, and efficient code following best practices. ● Conduct code reviews and provide constructive feedback to peers.

● Stay up-to-date with the latest industry trends and technologies, particularly in AI/ML. 

Required Skills and Qualifications:

● Bachelor’s degree in Computer Science, Engineering, or a related field.

● 2+ years of professional experience as a Python Developer.

● Proficient in Python with a strong understanding of its ecosystem.

● Extensive experience with Django and Flask frameworks.

● Hands-on experience with AWS services for application deployment and management.

● Strong knowledge of Django Rest Framework (DRF) for building APIs. ● Expertise in machine learning frameworks such as PyTorch, TensorFlow, and scikit-learn.

● Experience with transformer architectures for NLP and advanced AI solutions.

● Solid understanding of SQL and NoSQL databases (e.g., PostgreSQL, MongoDB).

● Familiarity with MLOps practices for managing the machine learning lifecycle.

● Basic knowledge of front-end technologies (e.g., JavaScript, HTML, CSS) is a plus.

● Excellent problem-solving skills and the ability to work independently and as part of a team.

As a Senior Software Development Engineer, you will drive the responsibility of developing features for our existing products and bring new innovations to the table. You will work with the latest tools and frameworks, crafting seamless user experiences that drive productivity and innovation. The ideal candidate is an enthusiastic go-getter, problem solver, and works with “there is always a “solution' attitude, combined with empathy and strong communication.

What You Will Do in This Role

• Building and developing new software features for our JustCall product.
• Working through the design, implementation, integration, testing, and deployment phases of project delivery.
• Provide software design and programming expertise to support research projects.
• Collaborating with cross-functional teams - Experimenting and reiterating on software basis feedback from customers/product & business stakeholders.
• Designing and developing new fast and robust algorithms to ensure that the platform supports millions of communications exchanges every month.
• Working with our engineering team to deploy and maintain research models in the production.
• Collaborating with the product and design teams on crafting great user experiences.

What you need to be successful

• 3-7 years of experience in ReactJS (not native), JavaScript, HTML5, and CSS3.
• Experience in designing and building systems for maximum performance, reliability, and scalability
• Experience in working with object-oriented programming with least one object-oriented programming language and understanding of browser caching.
• Experience with seamless integration of front-end to backend functionality.
• Knowledge of high-level programming concepts like promises, and data-binding.
• Ability to design relational database schema at scale with Tailwind experience, including concepts like layout, specificity, cross-browser compatibility, and accessibility.
• Proficient understanding of code versioning tools, such as Git.
• Experience with test-driven/behavior-driven development using automated testing tools.

Benefits and Perks

• Enjoy a 5-day work week with the flexibility to work from home 2 days a week.
• Take advantage of flexible holidays, allowing you to plan your vacations according to your needs.
• Celebrate collective success with frequent recognition of our team's efforts.
• Collaborate with a truly global team, spanning six countries.

SaaS Labs is a diverse international team of passionate problem solvers. With innovation, experimentation, and customer obsession at the heart of their ethos, the company has been honored with 30+ innovation awards including the coveted Deloitte Technology Fast 50 and FT High Growth Companies (Asia Pacific). We are an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We would love to work with you. Apply now!

Key Responsibilities:

- Design, develop, and execute automated test scripts for trading applications.

- Work with product owners and business analysts to understand and write the acceptance test cases.

- Collaborate with developers, product managers, and other stakeholders to understand requirements and create test plans.

- Perform regression, performance, and end to end testing to ensure software reliability.

- Identify, document, and track defects using appropriate tools and methodologies.

- Maintain and enhance existing test automation frameworks for both frontend and backend.

- Report on coverage, functionality, defect aging, closure reports to the stakeholders so that they know the stability of releases.

- Integrate automation cases into CI/CD pipelines

Qualifications:

- Bachelor’s degree in Computer Science, Engineering, or a related field.

- Proven 5+ Years experience in automation testing for web and backend applications.

- Strong knowledge of testing frameworks (e.g., Selenium, Cypress, JUnit, TestNG, Playwright).

- Experience with API testing tools (e.g., Postman, SoapUI, RestAssured).

- Familiarity with programming languages such as Java, Python, or JavaScript.

- Understanding of basic SQL queries to validate data in the databases

- Understanding of CI/CD processes and tools (e.g., Jenkins, GitLab CI).

- Strong analytical and problem-solving skills.

- Excellent communication and teamwork abilities.

- Prior experience with trading applications or core financial services related applications is a big plus

About Us

Aura is developing a platform to help companies/communities mint, buy, trade and sell NFTs in the easiest manner possible. Developing a state of the art store front customized to the community and a user friendly interface to unlock the digital growth of companies in the gaming, art, music, etc space by leveraging the power of NFTs. We are assembling a high performing team from the tech ecosystem to build this product and compete with the likes of NBA TopShot.

Requirements:

• Integration of user-facing elements developed by a front-end developers with server side logic
• Building reusable code and libraries for future use
• Optimization of the application for maximum speed and scalability
• Implementation of security and data protection
• Design and implementation of data storage solutions

Skills and Qualifications:

• 2+ years of experience in Node.js. Basic understanding of front-end technologies and platforms, such as JavaScript, HTML5, and CSS3
• Good understanding of server-side CSS preprocessors, such as LESS and SASS
• Integration of multiple data sources and databases into one system
• Management of hosting environment, including database administration and scaling an application to support load changes
• Understanding differences between multiple delivery platforms such as mobile vs desktop, and optimizing output to match the specific platform
• Implementing automated testing platforms and unit tests
• Proficient understanding of code versioning tools, such as Git
• Proficient understanding of security principles
• Understanding of “session management” in a distributed server environment
• Must have an understanding of SQL and NoSQL databases like Postgres, MySQL, Mongodb etc.
• Must have an understanding of Cloud: AWS or GCP
• Must have a good understanding of data structures and Algorithms

Benefits:

• Work on the cutting edge of blockchain technology and the upcoming use-case of NFTs (Non Fungible Token)
• Be a part of an early stage startup with funding from founders of Polygon

Job Title : Analyst / Sr. Analyst – Data Science Developer - Python

Exp : 2 to 5 yrs

Loc : B’lore / Hyd / Chennai

NP: Candidate should join us in 2 months (Max) / Immediate Joiners Pref.