Business Development Associate

Job Title: Front Desk Executive

Job Description:

We are looking for a professional and energetic Front Desk Executive to be the face of our studio. The ideal candidate will coordinate with consultants to book consultations, ensure smooth front desk operations, and provide exceptional customer service to enhance client satisfaction.

Key Responsibilities:

• Coordinate with consultants to schedule consultations, helping them meet individual targets and earn incentives.
• Handle inquiries via phone and email, providing prompt and accurate responses.
• Ensure all Brand Standards are upheld at the front desk and throughout the studio.
• Manage front desk operations, ensuring clients receive timely, friendly, and personalized attention.
• Oversee guest relations and front office staff, maintaining a positive and professional environment.
• Compile and report on front desk statistics and performance metrics.
• Maintain high standards of conduct, dress, hygiene, and appearance for both yourself and colleagues at the front desk.
• Create efficient work schedules for front office staff to ensure smooth daily operations.

Desired Candidate Profile:

• Proven track record of lead generation/ pre sales & target achievement.
• Excellent communication skills in English, Hindi, and a regional language (specific to the location).
• Strong telephone etiquette and client handling abilities.
• Knowledge of routine operations management.
• Highly motivated and results-driven, with a focus on achieving targets.
• Comfortable working in a target-based role.
• Exceptional client management and relationship-building skills.
• Presentable, professional, and well-groomed appearance.
• Preference will be given to candidates with a strong commitment to front office operations.

This position offers an opportunity to engage directly with clients, ensuring they receive a seamless and positive experience while supporting the studio's growth and objectives.

Key Responsibilities :

- Algorithm Development : Design and optimize computer vision and deep learning algorithms for 3D applications.

- Model Deployment : Setup end-end Deep Learning pipeline for data ingestion, preparation, model training, validation and deployment on edge devices after optimization to meet customer requirements

- Research and Innovation : Prototype new solutions based on the latest advancements in AI, machine learning, and computer vision.

- Cross-Functional Collaboration : Integrate algorithms into 3D rendering systems and work closely with the team to meet project goals. Collaborate with hardware engineers to fine-tune models for power, latency, and throughput constraints

- Documentation : Maintain code quality and document solutions for easy reference.

Qualifications :

- Experience : 3 or 3+ years in computer vision, deep learning, and AI.

- Education : Bachelor's or Master's in Computer Science, Data Science, Electrical Engineering, or related field.

Technical Skills :

- Proficiency in C, C++, OpenGL, Objective C, Swift, Python, PyTorch, TensorFlow, and OpenCV.

- Understanding about depth and breadth of computer vision and deep learning algorithms.

- Knowledge of algorithms and data structures relevant to computer vision.

- Hands-on experience with NVIDIA platforms IGX, Jetson, or Xavier. (Experience with NVIDIA SDKs (e.g., DeepStream, TensorRT, CUDA, TAO Toolkit)

- Concepts of parallel architecture on GPU is an added advantage.

- Knowledge in linear algebra, calculus, and statistics

- Preferred : Knowledge of AR/VR, 3D vision, and AWS (SageMaker, Lambda, EC2, S3, RDS), CI/CD, Terraform, Docker, and Kubernetes)

What will you do?

●Improve customer service experience, create engaged customers, and facilitate organic growth

●Take ownership of customers’ issues and follow problems through to resolution

●Develop service procedures, policies, and standards

●Keep accurate records and document customer service actions, and discussions

●Analyze statistics and compile accurate reports

●Build, and mentor the customer service team, and nurture an environment where they can excel through encouragement and empowerment

●Keep ahead of the industry’s developments and apply best practices to areas of improvement

●Adhere to and manage the approved budget

●Maintain an orderly workflow according to priorities

You should apply if, you have

●Verbal and written proficiency in English and Vietnamese

●1-2 years of proven working experience in customer-facing roles

●Excellent knowledge of management methods and techniques

●Working knowledge of customer service software, databases, and tools

●Awareness of the industry’s latest technology trends and applications

Company Description

Mobile Programming LLC was started with the mission to provide “Economic as well as Efficient” software solutions. We firmly believe in the credibility and scalability of Digital Transformation. Our services are focused on Mobility Solutions, Custom App Development, Cloud Solutions, IoT, AR/VR, Metaverse, Blockchain, Artificial Intelligence & Machine Learning, Chatbot, Predictive Analytics & Big Data Solutions, and several other trending as well as emerging technologies. At its core, Mobile Programming LLC is all about developing solutions that help clients accelerate their business processes, achieve optimum productivity, and mitigate risks.

Role Description

This is a full-time on-site role for a Full Stack Developer located in Bengaluru. As a Java Developer, you will be responsible for building and maintaining web applications, ensuring the responsiveness of applications, and working alongside cross-functional teams to develop and implement user-friendly features. You will collaborate with the development team, contribute to the overall architecture of the application, and ensure high-quality code and documentation.

Qualifications

• Proven work experience as Java Developer
• Experience in 4 yrs expin back-end development

We are looking for a Senior iOS Developer, who should be able to

1. Strong knowledge on iPad, iPhone And Mobile compatibility developments.
2. Solid understanding of iOS application architecture patterns (e.g., MVC, MVVM).
3. Proficient in working with RESTful APIs and integrating third-party libraries.
4. Strong knowledge of software engineering principles, design patterns, and best practices.
5. Familiarity with agile development methodologies.
6. Excellent problem-solving and analytical skills.
7. Ability to work independently.
8. Strong communication and interpersonal skills.

About Hop:

We are a London, UK based FinTech startup with a subsidiary in India. Hop is working towards building the next generation digital banking platform for seamless and economical currency exchange, with technology at the crux of it. In a technology driven era, many financial services platforms still lack the customer experience and are cumbersome to use. Hop aims at building a ‘state of the art’ tech-centric, customer focused solution.

moneyHOP is India’s first cross-border neo-bank providing millennials the ability to ‘Send’ & ‘Spend’ conveniently and economically across the globe using HOPRemit (An online remittance portal) and HOP app + Card (A multi-currency bank account).

This position is a crucially important position in the firm and the person hired will have the liberty to drive the product and provide direction in line with business needs.

About Individual

Looking for an enthusiastic individual who is passionate about technology and has worked with either a start-up or a blue-chip firm in the past.

The candidate needs to be a multi-tasker, highly self-motivated, self-starter and have the ability to work in a high stress environment. He/she should be tech savvy and willing to embrace new technology comfortably.

Ideally, the candidate should have experience working with the technology stack in the scalable and high growth mobile application software.

General Skills

• 3-4 years of experience in Frontend development.
• Bachelor's degree in Computer Science, Information Science, or equivalent practical experience.
• Exposure to Behaviour Driven Development and experience in programming and testing.
• Excellent verbal and written communication skills.
• Good time management and organizational skills.
• Dependability
• Accountability and Ownership
• Right attitude and growth mindset
• Trust-worthiness
• Ability to embrace new technologies
• Ability to get work done
• Has good code reviewing skills for conformance.
• Has good software testing skills and good code writing skills.

Technical Skills

• Relevant work experience as a UI Developer. Proficient in JavaScript , ReactJS and/or Reactive Native, Angular , JQuery Experience with HTML, CSS, Knowledge of web services and related technologies (REST) Experience with Web Services and API integration
• Candidate should have a stronghold on HTML & CSS
• Can understand and troubleshoot REST APIs calls
• Database administration and management of a hosting environment such as AWS.
• Knowledge of SASS & LESS will be a plus as well
• Sound understanding of relational and non-relational DB systems such as MySQL, Postgres, MongoDB etc.
• Has experience dealing with JIRA (issue tracking tools), Confluence (knowledge management) tools.
• Experience with building and maintaining microservices.
• Experience with building and integrating the core system with external APIS.
• Good to have: Domain knowledge in the BFSI tech stack.

Day-to-Day Responsibilities 

1. Use JavaScript and cutting-edge JS frameworks to develop front end applications that follow industry-standard design patterns, development methodologies, and deployment models
2. Solve and articulate complex problems through application design, product development, and user experiences. 
3. Develop software used by people who are not software developers--ensure the exceptional software you create influences them to be exceptional professionals in their respective fields
4. Collaborate with other programmers and mentor junior engineers through the development process
5. Leverage the knowledge of your peers to better understand business trends, customer communities, and technology adoption patterns
6. Evolve your language skills in JavaScript by staying current with complementary programming languages, development methodologies, user interface design techniques, and database tools.

Responsibilities

• Develop talent by leveraging recruiting processes and tools and gathering role requirements and recommendations.
• Advocate for the candidate and create an excellent experience, supporting candidate assessment, evaluating candidate skills and client needs, and driving the interview and offer process.
• Influence hiring managers on their hiring strategy and provide status updates on open roles.
• Manage recruiting initiatives to meet established goals. Improve the candidate, new hire, hiring manager, and recruiter experience.
• Partner with key business, staffing, and hiring stakeholders to build solutions for diversity, equity, and inclusion objectives.

Key Requirements

• 5+ years of experience in end-to-end recruitment in IT technologies.
• Take ownership individually and as a team member in supporting all open roles.
• Good understanding of software business, preferably Digital, Analytics and Technology hiring
• Energetic, ambitious professional with strong integrity
• Strong Communication, analytical/influential skills
• Good in talent mapping and networking with all levels of candidates
• Keen learner who can sail through ambiguity.
• Maintaining hands-on meticulous reports, draw trends and analysis, have great offer to joining ratio
• Quick joiners are preferred.

Location

Bangalore/Udupi

Seniority Level

5- 9 Year’s Experience, Mid-level in hierarchy