Business Development Associate

We are seeking a motivated and experienced Store Manager to oversee daily operations at our retail locations. The Store Manager will be responsible for ensuring the store operates efficiently, meeting sales targets, delivering exceptional customer service, and managing staff.

Key Responsibilities:

• Oversee daily store operations, ensuring everything runs smoothly and efficiently.
• Manage and lead a team of sales associates, setting goals and providing coaching to ensure targets are met.
• Maintain high standards of customer service, addressing customer concerns and feedback.
• Monitor inventory levels, order stock, and manage product displays.
• Analyze sales data and prepare reports for senior management.
• Implement promotional activities and sales strategies to drive revenue.
• Ensure compliance with all company policies, health and safety regulations, and local laws.
• Conduct regular store audits and ensure the store's appearance is up to company standards.
• Handle store budgets, payroll, and scheduling efficiently.

Requirements:

• Bachelor's degree in Business Administration, Retail Management, or a related field.
• Proven experience as a Store Manager or in a similar retail management role.
• Strong leadership and interpersonal skills.
• Excellent communication and organizational abilities.
• Ability to manage multiple tasks simultaneously and work under pressure.
• Proficiency in MS Office and retail management software.
• Flexibility to work in different shifts, including weekends.

Preferred Qualifications:

• Experience in retail sales or customer service.
• Knowledge of visual merchandising techniques.
• Ability to motivate a team and drive sales performance.

IT Operations Management:

 Oversee daily IT operations including infrastructure, service desk, data center,

and network management.

 Ensure high availability, performance, and security of all IT services and

platforms.

 Implement and uphold ITIL best practices across incident, change, problem, and

service management.

 Lead and mentor the IT operations team to achieve performance and service

excellence.

 Monitor KPIs and drive continuous improvement in IT service delivery.

Presales Support for Managed Services:

 Collaborate with Sales and Solution Architects to develop tailored Managed

Services offerings for prospective clients.

 Participate in client meetings to present operational capabilities, service

models, and SLAs.

 Contribute to proposals, RFP responses, and technical documentation for

managed services solutions.

 Provide technical insights and feasibility assessments for client requirements.

Customer Infrastructure Transition:

 Lead the transition and onboarding of customer IT environments into our

Managed Services framework.

 Define and execute transition plans including discovery, documentation,

handover, and stabilization.

 Coordinate with internal teams and client stakeholders to ensure smooth

migration of services and minimal disruption.

 Identify risks and mitigation strategies during the transition phase.

Vendor and Compliance Management:

 Manage third-party service providers and ensure SLA compliance.

 Ensure adherence to industry standards, security practices, and regulatory

requirements.

 Participate in IT budgeting, procurement, and capacity planning.

We are looking for an experienced and customer-oriented Air Ticketing & Travel Package Executive to join our travel agency in Ahmedabad. The ideal candidate will have 1 to 5 years of relevant experience in air ticketing and travel package operations and be passionate about delivering seamless travel solutions to clients.

Key Responsibilities:

• Manage the complete process of air ticket booking, cancellation, and re-issuance through airline portals and GDS systems.
• Coordinate with airlines and travel portals for routine operations and issue resolution.
• Design, promote, and sell travel and holiday packages tailored to client needs.
• Handle client inquiries, create travel itineraries, prepare quotations, booking confirmations, visa assistance, and other related formalities.
• Communicate and coordinate with hotels and travel service providers to confirm bookings.
• Maintain accurate records of all bookings, payments, and client interactions.
• Achieve monthly sales targets and contribute to team goals.
• Handle emergency changes and cancellations with professionalism and efficiency.
• Use computer and internet tools effectively for package creation and information sourcing.

Candidate Requirements:

• Hands-on experience with GDS systems (e.g., Amadeus, Galileo) and airline portals.
• Excellent communication, sales, and client relationship skills.
• Good computer proficiency and internet research capabilities.
• Knowledge of visa processing is an added advantage.
• Ability to work independently and handle multiple clients simultaneously.
• Must be available for full-time, on-site work in Ahmedabad from 10:00 AM to 7:00 PM
• Freshers also Apply

Responsibilities :

• Manage the day-to-day operations including product content, site maintenance, Listing hygiene inventory availability, pricing and promotional activities, on-site content improvements, ensuring a perfect store online and the best consumer experience.
• Develop campaign strategies and audience targeting recommendations per brand and product line. Continually optimize product listings, brand store, and enhanced content
• Work cross-functionally with the sales team, PPC Managers  and other Amazon partners to drive incremental revenue and increase advertiser satisfaction
• Ability to deliver the highest level of customer service to our clients. See to it that the reports are sent to clients on time and according to the format that is set
• Make sure that the media plan is set after discussion with the analyst and PPC manager
• Manage Communication with the clients weekly as well as account wise, Keeping a track of all the ad campaigns &  deliverables list etc. 
• Develop strong relationships with Amazon vendor managers, partners and external agencies
• Maintain KPIs and report on performance to key stakeholders identifying risks and opportunities, making recommendations, and implementing the action plan.

Qualifications:

• MBA in marketing 
• Excellent oral and written communication skills, and an ability to influence internal and external partners
• A practical and creative approach to problem-solving

• Must be able to understand complex environments and projects, pay attention to details and maintain an organized workflow
• Excellent planning, project and time management, and decision-making skills with the ability to self-manage numerous projects simultaneously
• Prioritize and deliver timely, high-quality work

Job Responsibility: 

• Interacts with customers, company sales and/or service representatives via telephone, email, text, chat or through other social media platforms, to handle a variety of pre-sales or post-sales service functions. Analyzes requests, provide solutions or ascertains who best can provide the information, and routes the request to the appropriate department/individual 

• Resolves level 1 product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution.

• Receives customer requests and prepares documents/trouble tickets related to processing returns (RMA), servicing and exchanges.

• Contributes to team effort by accomplishing team metrics and SLA   

• Provides all billing-related information to customers – helps in resolving any billing issues 

• Receives, processes and verifies the accuracy of requests from customers utilizing the company’s internal tools and systems 

• Ensures and provides quality service to both internal and external customers. 

• Receives inquiries and contacts the organization’s other departments to resolve a variety of account-related issues 

• Participates and provides expertise as a member of the Customer Care group 

• Attends regular meetings and feedback sessions 
  
  

Technical Skills: (must have)

• Excellent Angular 5+, NodeJS, Typescript programming skills

• Strong HTML/HTML5/JavaScript skills
• Sound understanding of MVC, MVVM, JSON, and data binding

• Hands-on experience with implementing Angular best practices (e.g. project structure, module organisation, naming convention, etc.)

• Hands-on experience with Web APIs (e.g. HTTP protocols, AJAX and REST)

• Hands-on experience of using browser events and various data types like arrays and objects, JSON, forms, closures and modules, including the use of debugging tools

• Hands-on with CSS3 and sound understanding of cross browser inconsistencies and responsive frameworks

• Experience in integrating with third party JavaScript libraries and frameworks like jQuery

• Experience with Templating

Additional Skills: (nice to have)

• Knowledge of standard authentication systems such as OAuth2, JWT and SSO

• Knowledge of WebSockets is an added advantage
• Experience with version controlling tools e.g. Git
• Experience with developing browser extensions

PRINCIPAL ACCOUNTABILITIES
Key accountability of Sr.FED will be to plan, develop, maintain and optimise codebase for web app and browser extensions of MyLOFT.

• Planning and Development
• Design Planning of the functional App in coordination with software development team
• Develop and Deliver front-end applications and browser extensions
• Develop and Integrate custom modules and components with functional app
• Writing tested, idiomatic, and documented JavaScript, HTML, and CSS
• Integrate existing template or pure HTML in angular
• Work closely with HTML developer and UI designer to deliver pixel perfect dynamic Frontend UI

• Work closely with back-end team to build and integrate REST API
• Integration with external web services e.g. Google APIs
• Testing and Maintenance
• Follow best practices for testing and maintenance to ensure that codebase is executable, readable and easy to maintain

• Ensure that security and versioning of the codebase is maintained
• Write and maintain technical documentation for ready reference
• Post Launch Optimisation
• Periodically participate in code review and refactoring to improve app performance
• Participate in user feedback sessions to identify and understand user requirements
• Beta/Marketability Tests (for POCs)
• Coordinate with development team to evaluate technical feasibility of new requirements
• Build prototypes/POCs
• Actively participate in relevant technical forums
• Participate in training and knowledge sharing initiatives

Roles and Responsibilities:  

• Work on application development lifecycle activities that include: Analysis, Design,  Coding, Testing & Implementation  

• Execute all phases of software application projects including resolving issues and helping  to ensure successful deployment  

• Proactively adapt to the changing business and technological landscape of Salesforce  and .Net/Java platforms  

• Design Salesforce solutions and form effective project plans. Add value in all stages of  project work (definition, development, deployment)  

• Assist in developing customized solutions to problems identified by business area  managers  

• Tackle inconsistencies in data quality and create processes to overcome system  deficiencies  

• Master new technologies and development models  

Desired Candidate Profile:  

• 3+ years Force.com development experience, with a strong focus on Apex and  Visualforce development  

• Must have experience in developing CRM Sales based applications, Workflows,  Approvals, Reports (including joined reports), Dashboards along with basic SFDC “click  and customize” environment  

• Strong development skills in Lightning, Apex and Visualforce which includes writing  triggers, components, classes etc.  

• Proven skills in integrating JavaScript, jQuery and AJAX based functionalities in  Visualforce  

• Sound experience in analyzing security requirements and accordingly designing and  implementing profiles, roles, permissions etc  

• Experience in developing integration processes using Salesforce.com’s Web Services API  and third-party integration tools (Apex Data Loader, DB Amp etc) is desirable  • Knowledge of SFDC deployment, configuration and administration processes would be  an added advantage  

• Must be up to date with latest releases in Salesforce as a platform  
• Familiarity in jQuery, CSS, XML, DHTML and HTML  

• Leverage experience with .NET development, web services development and SQL  development to build integration points between Salesforce and back-end systems 
• Good interpersonal skills, for effective communication with business and development  teams  

• Proven track record of successful and timely project delivery  
•  
• Candidate should have Salesforce certification

Job Responsibilities:

• Call to arrange meetings with potential customers to generate new business
• Evaluate customers skills, needs and build productive long lasting relationships
• Negotiate the terms of an agreement and close deals
• Challenge any objections with a view to getting the customer to buy Business/Revenue generation
• Meet personal and team sales targets,
• Generate or follow through sales leads

Skills:

• Strong communication, negotiation and interpersonal skills
• Self-motivated and driven