EBS/Fusion Techno-Functional

An L2 Technical Support Engineer with Python knowledge is responsible for handling escalated, more complex technical issues that the Level 1 (L1) support team cannot resolve. Your primary goal is to perform deep-dive analysis, troubleshooting, and problem resolution to minimize customer downtime and ensure system stability.

Python is a key skill, used for scripting, automation, debugging, and data analysis in this role.

Key Responsibilities

• Advanced Troubleshooting & Incident Management:
• Serve as the escalation point for complex technical issues (often involving software bugs, system integrations, backend services, and APIs) that L1 support cannot resolve.
• Diagnose, analyze, and resolve problems, often requiring in-depth log analysis, code review, and database querying.
• Own the technical resolution of incidents end-to-end, adhering strictly to established Service Level Agreements (SLAs).
• Participate in on-call rotation for critical (P1) incident support outside of regular business hours.
• Python-Specific Tasks:
• Develop and maintain Python scripts for automation of repetitive support tasks, system health checks, and data manipulation.
• Use Python for debugging and troubleshooting by analyzing application code, API responses, or data pipeline issues.
• Write ad-hoc scripts to extract, analyze, or modify data in databases for diagnostic or resolution purposes.
• Potentially apply basic-to-intermediate code fixes in Python applications in collaboration with development teams.
• Collaboration and Escalation:
• Collaborate closely with L3 Support, Software Engineers, DevOps, and Product Teams to report bugs, propose permanent fixes, and provide comprehensive investigation details.
• Escalate issues that require significant product changes or deeper engineering expertise to the L3 team, providing clear, detailed documentation of all steps taken.
• Documentation and Process Improvement:
• Conduct Root Cause Analysis (RCA) for major incidents, documenting the cause, resolution, and preventative actions.
• Create and maintain a Knowledge Base (KB), runbooks, and Standard Operating Procedures (SOPs) for recurring issues to empower L1 and enable customer self-service.
• Proactively identify technical deficiencies in processes and systems and recommend improvements to enhance service quality.
• Customer Communication:
• Maintain professional, clear, and timely communication with customers, explaining complex technical issues and resolutions in an understandable manner.

Required Technical Skills

• Programming/Scripting:
• Strong proficiency in Python (for scripting, automation, debugging, and data manipulation).
• Experience with other scripting languages like Bash or Shell
• Databases:
• Proficiency in SQL for complex querying, debugging data flow issues, and data extraction.
• Application/Web Technologies:
• Understanding of API concepts (RESTful/SOAP) and experience troubleshooting them using tools like Postman or curl.
• Knowledge of application architectures (e.g., microservices, SOA) is a plus.
• Monitoring & Tools:
• Experience with support ticketing systems (e.g., JIRA, ServiceNow).
• Familiarity with log aggregation and monitoring tools (Kibana, Splunk, ELK Stack, Grafana)

Our Client is looking to hire Databricks Amin immediatly.

This is PAN-INDIA Bulk hiring

Minimum of 6-8+ years with Databricks, Pyspark/Python and AWS.

Must have AWS

Notice 15-30 days is preferred.

Share profiles at hr at etpspl dot com

Please refer/share our email to your friends/colleagues who are looking for job.

Job description

Capthical Hub Private Limited is currently seeking experienced Australian accounting and taxation specialists

to join its amazing team in SURAT The ideal candidate will possess a strong background in accounting,

excellent communication skills, and the ability to work independently.

Job Description

• The team member will be responsible for preparing individual, company and trust tax returns, ensuring

accurate and timely completion of all accounting tasks, and working closely with other members of

the accounting team to ensure high-quality services are delivered to clients.

• Must be proficient with any software viz. QBO / XERO / MYOB

• Calculation of posting of month-end/year-end adjustments such as Accrued Interest, Provision of

expenses, Accrued Income, Pre-paid expenses, Deferred Income, etc.

• Must have knowledge of FTC

Qualifications

• Qualification:-Qualified/dropout CA/CMA, MBA (Finance),M.Com.B.com,

• Knowledge and skills:- Accounting, Bookkeeping, and Taxation work through software like MYOB,

QuickBooks, Xero, and CCH

• Minimum 1-3 years experience in AUSTRALIAN ACCOUNTING & TAXATION

• Excellent communication and interpersonal skills

• Ability to work independently and manage multiple projects simultaneously

• Proficient in accounting software, MS Office and Excel

What’s in it for you?

• Competitive salary

• Bonus

• Amazing work culture

• International exposure

Location: Work from office (SURAT)

About the company

SuperHuman Race is a technology start-up that offers measurement of 360 ̊ sustainability,

ESG and CSR automation, alignment with compliance requirements, and experiential

employee engagement. Our product is a category-creating technology implementation that

automates program management, compliance, and reporting including automated

reporting for international frameworks like GRI, GRESB, DJSI, CDP, etc.

We use data analytics, behavioral dynamics, good gaming, and impact blockchain to deliver

social purpose to companies while fulfilling their compliance requirements. This approach

has a demonstrated 4X return on profitability and generates tremendous Earned PR and

brand equity for corporates. Over 30% of our growing global clientele comprises Fortune

500 companies.

Our founding team brings 50+ years of leadership experience with Fortune 500 companies

in India & North America. Along with this, our high-performing diverse teams combine

experiences from more than 20 countries and a wide range of industries and disciplines

including aerospace, real estate, banking, social impact implementation, advanced

technology, manufacturing, sustainability, advertising, etc. Our work, as well as our

business practices, have been recognized as game-changing best practices by the United

Nations, the Commonwealth, NITI Aayog, Ministry of Earth Sciences (Government of India),

TERI, etc.!

We are an equal-opportunity employer - more than 50% of our business and technical

leadership roles are held by women.

We are looking for a PHP Developer responsible for managing back-end services and

the interchange of data between the server and the users. Your primary focus will be

the development of all server-side logic, definition, and maintenance of the central

database, and ensuring high performance and responsiveness to requests from the

front-end. You will also be responsible for integrating the front-end elements built by

your co-workers into the application. Therefore, a basic understanding of front-end

technologies is necessary as well.

Responsibilities

● Integration of user-facing elements developed by front-end developers

● Build efficient, testable, and reusable PHP modules

● Solve complex performance problems and architectural challenges

● Integration of data storage solutions

Skills And Qualifications

● Strong knowledge of Core PHP

● Understanding the fully synchronous behavior of PHP

● Understanding of MVC design patterns

● Intermediate to Advanced knowledge of MySQL, JavaScript, and AJAX

● Basic understanding of technologies such as HTML5, React.js, Node.js, and CSS3

● Knowledge of object-oriented PHP programming

● Evolved Understanding of accessibility and security compliance

● Strong knowledge of the common PHP or web server exploits and their

solutions

● Understanding fundamental design principles behind a scalable application

● User authentication and authorization between multiple systems, servers, and

environments

● Integration of multiple data sources and databases into one system

● Familiarity with the limitations of PHP as a platform and its workarounds

● Creating database schemas that represent and support business processes

● Proficient understanding of code versioning tools, such as Git

The Ideal Candidate will have:

● A graduate or postgraduate degree in Computer Science or IT Engineering

● 2+ years of work experience developing commercially successful web products

● Experience with analytics and process automation

● Attention to detail and a disciplined mind

● Extraordinary analytical and logical prowess

● Common Sense and Curiosity

EQUAL OPPORTUNITY EMPLOYER :

The SuperHuman Race is an equal opportunity employer and we highly value transparency.

Everything that matters in our decision-making process regarding this position is clearly

outlined in this job description

We are looking for an enthusiastic marketing intern to join our marketing department and provide creative ideas to help achieve our goals. You will have administrative duties in developing and implementing marketing strategies.

As a marketing intern, you will collaborate with our marketing and advertising team in all stages of marketing campaigns. Your insightful contribution will help develop, expand and maintain our marketing channels. This internship will help you acquire marketing skills and provide you with knowledge of various marketing strategies. Ultimately, you will gain broad experience in marketing and should be prepared to enter any fast-paced work environment.

Responsibilities:

• Collect quantitative and qualitative data from marketing campaigns

• Perform market analysis and research on the competition

• Support the marketing team in daily administrative tasks

• Assist in marketing and advertising promotional activities (e.g. social media, direct mail, and web)

• Prepares promotional presentations

• Help distribute marketing materials

• Manage and update company database and customer relationship management systems (CRM)

• Help organize marketing events

Out of many tools and technologies, we use Java, MongoDb, Cassandra, Redis, Twem, Netty extensively for our back-end development.

• Leading the entire Backend platform for a product portfolio.
• End to end delivery new features.
• Evolving the architecture for performance and scalability.
• Design, develop and own components of a highly scalable, distributed web services platform.
• Constantly strive to improve software development process and team productivity.
• Mentor and train team members
• Lead module development independently

Required background, Knowledge, Skills and Abilities

• 5.5+/ 7+ Years of experience in a scalable product/ecommerce organization·       
• Excellent Java skills, Understanding of Spring framework & MVC approach
• Strong knowledge of Performance optimization and caching techniques.
• Strong Object Oriented Programming concepts, data structure and algorithms
• Experience in developing scalable, fault-tolerant, distributed backend services
• Experience with prevalent design patterns and advanced system designing
• Good experiences with databases and Schema design. We heavily use NoSQL databases
• Strong Problem Solving skills

∙ Computer Science related Bachelor's Degree or equivalent experience 

∙ Min 2 years of experience on GCP / AWS / Azure cloud system ( Overall 5+ years of experience) 

∙ Familiarity with LAMP stack technologies, experience supporting 

∙Must be capable of working on Linux System. 

∙ Familiarity with SQL, Apache, File storage, Load Balancers and Agile methodologies ∙ Knowledge of shell scripts, Linux system administration. 

∙ Strong DNS management and automation background 

∙ Strong scripting (bash, php, perl) skills 

∙ Good understanding of TCP/IP networking and troubleshooting 

∙ Clear communication and documentation of projects and procedures 

∙ Strong problem solving skills 

∙ Demonstrated ability to manage timelines, dependencies, deliverables, milestones and resource allocation and management in projects. 

∙Strong Cloud Architecture experience. 

∙Cloud Security 

∙Added Advantage with knowledge of Microservices/API/ Queue systems 

∙knowledge of cloud computing technologies and current computing trends. ∙Understanding and willingness to embrace CI/CD and automation tooling such as Jenkins and GIT 

Responsibilities: 

∙ Set up technical server infrastructure, providing technical assistance to development teams, monitoring site performance, and troubleshooting issues when they arise.

∙ Set up and maintain a development server environment and a live server environment with a process for testing and deploying changes to live sites. 

∙ Take an active role in designing, implementing and maintaining a scalable and robust enterprise server environment. 

∙ Administer Apache web server, Load balancer and MySQL Server 

∙ Work on System Security and IPTable configuration 

∙ Optimize servers for high traffic, security, and other system issues. ∙ Evaluate and propose new or improved system architecture. 

∙ Document system configuration, processes, and procedures. 

∙ Share responsibility with team members for rotating on-call duties.

Requirements:

• Strong passion for Programming in general and Android App development in specific.
• Strong problem-solving skills.
• Strong system design and architecture skills - specifically for android.
• Curiosity to tinker around, explore new paradigms, and strong zest for continuous improvement.
• Over 4+ years of Android App development experience with strong basics and complete exposure to Android development.
• Idea/experience of unit and instrumentation testing in Android E2E App development and/or experience of developing SDKs is good to have.