Business Development Associate (B2C)

Job Role: Tax Operations Associate

Location: Gurugram (Onsite)

Shift: Rotational Shift | 5 Days Working | Rotational Week Offs

Employment Type: Full-time

Experience: Minimum 6 months of relevant experience

Education: Graduate or Undergraduate

Benefits: Both-side cab facility

Job Overview:

We are hiring a detail-oriented professional to support backend operations in tax compliance, documentation, and statutory reporting.

Key Responsibilities:

• Ensure timely and accurate filing of GST, TDS/TCS, and Income Tax returns

• Prepare tax computations, reconciliations, and compliance reports

• Maintain documentation and assist during statutory, internal, and tax audits

• Monitor TDS/TCS deductions, deposits, and Form 16/16A generation via TRACES

• Handle tax notices, queries, and compliance issues in coordination with consultants

• Ensure adherence to updated tax laws, regulations, circulars, and internal SOPs

Lead Conversation Designer (Automotive)

Team: Design / Conversational Experience

Location: Kolkata or Bangalore

Type: Full-time A UI/UX design leadership role centered on conversational AI. Owns the end-to-end in-cabin user experience.

About Mihup

Mihup is an enterprise Voice AI platform powering contact centers and automotive, with our own ASR, NLU, TTS, wake-word, Private LLM, and G2P models built for India's linguistic reality — 20+ Indian languages with heavy Hindi-English code-mixing, accents, and dialects. We serve 500+ enterprises, our in-car assistant ships with OEMs like Tata Motors, and in early 2026 we partnered with Qualcomm to run voice AI directly on-device on the Snapdragon Digital Chassis. We build our models in-house, end to end.

The Role

We're hiring a design leader to own the entire conversational and interaction experience of Mihup's in-car voice assistant. You'll define who the assistant is, how it talks, and how voice works together with the screen and the wider cabin — so that every interaction feels natural, effortless, safe, and delightful for drivers and passengers, across 20+ Indian languages.

This is a UI/UX role at its core, applied to conversational AI. You'll blend conversation design, voice UX, and multimodal interaction design, and you'll be the person responsible for enhancing the in-cabin experience end to end — from the assistant's persona and dialog to onboarding, discovery, and everything a user hears and sees.

If you have a UI/UX pedigree and you've shipped a conversational AI product, and you want to shape how people talk to their cars, this is that role.

What You'll Do

• Design end-to-end conversation flows for in-car tasks — navigation, media, climate, calls, vehicle controls, and proactive assistance — including turn-taking, prompts, confirmations, and graceful error recovery and repair.
• Define and steward the assistant's persona and voice — its personality, tone, and character — and keep it consistent and culturally natural across 20+ Indian languages and code-mixed speech (transcreation, not literal translation).
• Own the multimodal in-cabin experience: coordinate voice with the IVI screen, instrument cluster, HUD, and ambient/haptic feedback so the whole cabin feels like one coherent experience.
• Design for safety and low cognitive load — hands-free, eyes-free interaction that minimizes driver distraction, following automotive HMI and driver-distraction guidelines.
• Craft all conversational content and microcopy — prompts, responses, onboarding, discovery, and help — and the patterns and guidelines others follow.
• Design the full user journey: onboarding, feature discovery (helping users learn what they can say), personalization, and proactive, context-aware assistance.
• Partner tightly with the GenAI/LLM, NLU, and TTS teams — shape system prompts and behavior, define intents and entities from a UX lens, and guide how the assistant should sound (pacing, prosody, expressiveness).
• Run user research and usability testing — including in-vehicle or simulated-driving sessions — analyze real conversation logs to find friction, and iterate continuously.
• Prototype and communicate designs — flows, sample dialogs, and interactive prototypes — and align OEM / Tier-1 partners and internal teams around them.
• Establish the conversation-design system: patterns, standards, and documentation that scale across features, languages, and vehicle programs.

KPIs You'll Own

• Task-completion / success rate for in-cabin interactions
• User satisfaction (CSAT) and perceived naturalness and ease of use
• Driver-distraction and safety measures (glance time, hands-free success)
• Adoption and engagement — feature discovery and repeat use
• Error-recovery / repair success — how gracefully misunderstandings are handled
• Consistency and quality of the experience across languages

What We're Looking For (Required)

• A strong UI/UX design pedigree with hands-on experience designing a conversational AI product — voice assistant, chatbot, or similar.
• Proven conversation design / VUI design skills: dialog flows, prompt and response writing, persona design, and error handling.
• Excellent writing and microcopy craft — conversation design is fundamentally writing.
• Solid UX fundamentals: user research, usability testing, information architecture, and interaction design.
• Experience designing multimodal experiences (voice together with screen).
• A working understanding of conversational AI / LLM capabilities and limits, enough to design feasible, grounded experiences.
• A portfolio demonstrating shipped conversational or voice experiences.
• The ability to lead design direction and collaborate across engineering, product, and external partners.

Nice to Have (Preferred)

• Automotive / in-car HMI experience and familiarity with driver-distraction and cognitive-load guidelines.
• Designing across multiple languages / localization — ideally Indic and code-mixed — including transcreation of persona and tone.
• Familiarity with prototyping and conversation-design tools (Figma; Voiceflow or similar).
• Experience with LLM-based / generative assistants — prompt design and guardrails from a UX perspective.
• A track record collaborating closely with ASR, NLU, and TTS teams.

Why This Role

• Own the whole experience. You define the persona, the conversation, and the entire cabin interaction of an assistant shipping with OEMs like Tata Motors — not a single screen.
• Shape a new design space. How millions of drivers and passengers talk to their cars, by voice, across 20+ Indian languages, is largely uncharted.
• A rare design mandate: voice-first, multimodal, safety-critical, and multilingual — with real users in real cars.
• Design meets frontier GenAI, with an engineering team that can actually build what you design.

Role Overview

We are looking for an experienced Node.js Developer with deep expertise in backend engineering and related frameworks. The ideal candidate will be a strong problem solver, effective communicator, and proven mentor capable of leading development initiatives while ensuring code quality, scalability, and performance optimization.

Key Responsibilities

• Lead and contribute to multiple backend development projects ensuring high-quality delivery.
• Collaborate with business analysts, architects, and cross-functional teams to define technical specifications and gather requirements.
• Design and implement scalable, secure, and high-performance applications using Node.js and related frameworks.
• Develop detailed HLD (High-Level Design) and LLD (Low-Level Design) solutions.
• Mentor and guide junior developers, fostering knowledge sharing and growth.
• Participate in peer code reviews, ensuring adherence to best practices and coding standards.
• Optimize performance, concurrency, and scalability of applications.
• Implement CI/CD pipelines and ensure smooth deployment processes.
• Support and troubleshoot production issues, providing L3 support as required.
• Continuously research, evaluate, and integrate new technologies to improve applications and processes.
• Establish and enforce engineering best practices within the team.
• Actively participate in recruitment and talent-building initiatives.

Required Skills & Qualifications

• 5–10 years of strong professional experience in Node.js and frameworks like Express.js.
• Proficiency in MERN stack (preferred but must be heavy on Node.js).
• Strong understanding of multi-threading, concurrency, and performance optimization.
• Solid debugging, troubleshooting, and performance profiling expertise.
• Hands-on experience with source control systems (Git) and CI/CD environments.
• Familiarity with Agile methodologies (Scrum/Kanban).
• Strong knowledge of object-oriented and service-oriented application development.
• Excellent communication, leadership, and collaboration skills.
• Proven ability to work independently and in team settings with high ownership.

Key Responsibilities

● Handle inbound and outbound customer calls, emails, and chat queries.

● Provide accurate information about products/services and resolve issues within defined SLAs.

● Escalate unresolved issues to the appropriate department and follow up until closure.

● Maintain detailed records of customer interactions in the CRM system.

● Coordinate with cross-functional teams to ensure seamless customer experience.

● Meet daily/weekly performance metrics including response time, resolution rate, and customer satisfaction scores.

● Adhere to company policies, shift schedules, and quality standards.

Required Skills & Qualifications

● 0–3 years of experience in customer support (freshers can apply).

● Excellent verbal and written communication skills in English and Hindi.

● Strong problem-solving and listening skills.

● Ability to handle high-pressure situations and maintain professionalism.

● Familiarity with CRM software and ticketing tools is a plus.

● Willingness to work in rotational shifts and week-offs.

Job Title: Credit Risk Analyst

Company: FatakPay FinTech

Location: Mumbai, India

Salary Range: INR 8 - 15 Lakhs per annum

Job Description:

FatakPay, a leading player in the fintech sector, is seeking a dynamic and skilled Credit Risk Analyst to join our team in Mumbai. This position is tailored for professionals who are passionate about leveraging technology to enhance financial services. If you have a strong background in engineering and a keen eye for risk management, we invite you to be a part of our innovative journey.

Key Responsibilities:

• Conduct thorough risk assessments by analyzing borrowers' financial data, including financial statements, credit scores, and income details.
• Develop and refine predictive models using advanced statistical methods to forecast loan defaults and assess creditworthiness.
• Collaborate in the formulation and execution of credit policies and risk management strategies, ensuring compliance with regulatory standards.
• Monitor and analyze the performance of loan portfolios, identifying trends, risks, and opportunities for improvement.
• Stay updated with financial regulations and standards, ensuring all risk assessment processes are in compliance.
• Prepare comprehensive reports on credit risk analyses and present findings to senior management.
• Work closely with underwriting, finance, and sales teams to provide critical input influencing lending decisions.
• Analyze market trends and economic conditions, adjusting risk assessment models and strategies accordingly.
• Utilize cutting-edge financial technologies for more efficient and accurate data analysis.
• Engage in continual learning to stay abreast of new tools, techniques, and best practices in credit risk management.

Qualifications:

• Minimum qualification: B.Tech or Engineering degree from a reputed institution.
• 2-4 years of experience in credit risk analysis, preferably in a fintech environment.
• Proficiency in data analysis, statistical modeling, and machine learning techniques.
• Strong analytical and problem-solving skills.
• Excellent communication skills, with the ability to present complex data insights clearly.
• A proactive approach to work in a fast-paced, technology-driven environment.
• Up-to-date knowledge of financial regulations and compliance standards.

We look forward to discovering how your expertise and innovative ideas can contribute to the growth and success of FatakPay. Join us in redefining the future of fintech!

Position: Admin (Overall) Incharge (Plywood/ Laminates)

Location: Bhiwadi, Rajasthan

Experience: 5-15 year

Salary: 30-40k

Industry: Plywood/Laminates

Qualification: Graduate

Shift time: 10 AM to 8 PM

Roles & Responsibilities -

·        Manage administrative functioning of the factory and ensure that all departments are fully functional

·        Maintain attendance reports of staff, contract labors, supervisors, etc; and thereafter prepare payroll

·        Act as an overall representative of the management in overseeing administration and other

activities such as purchase, store, maintenance, and miscellaneous works

·        Daily reporting directly to the director with on ground activities of different departments

·        Coordinate with different heads such as production manager, dispatch manager, store incharge, purchase incharge, accounts manager and create synergy to achieve the desired goals set by the management

·        Act as an on-ground lead on various process improvement projects initiated by the management

·        Assist the management in hiring of personnel

·        List of works may include (but not limited to) : ensuring all set protocols/procedures are followed by all, reduce leakages and wastages, taking manpower reporting from labour contractor, assist in factory work such as order processing, dispatch, store, purchase, infrastructure completion, etc.

Experience - 

The Candidate should:

·        Be 35+ years of age and have prior experience of 5-8 yrs in dealing with top management

·        Should have knowledge of basic accounting, billing, etc.

·        Be comfortable with managing manual reports and planning

·        Most importantly be trustworthy and dependable

Mail updated resume with current salary:

Email- jobs[at]glansolutions[dot]com

Satish: 88 51 O 18162

We are seeking a highly motivated and experienced Security Engineer to join our growing team. The Security Engineer will be responsible for designing, implementing, and maintaining robust security solutions to protect our organization's systems and data. This role requires a deep understanding of security best practices, a proactive approach to threat detection and mitigation, and the ability to collaborate effectively with cross-functional teams.

Responsibilities:

• Security Architecture and Design:
• Design and implement security architectures for cloud-based and on-premise systems.
• Evaluate and recommend security technologies and solutions.
• Develop and maintain security policies, standards, and procedures.
• Threat Detection and Response:
• Monitor security systems for intrusions and anomalies.
• Investigate security incidents and perform root cause analysis.
• Develop and implement incident response plans.
• Perform vulnerability assessments and penetration testing.
• Security Tooling and Automation:
• Deploy and manage security tools, such as SIEM, IDS/IPS, and vulnerability scanners.
• Automate security tasks and processes.
• Develop and maintain security dashboards and reports.

Job Description: Customer Service Executive (Hindi Voice Process)

Company: Hippdocloud Technologies

Location: Visakhapatnam

Experience: 0-1 year

Qualification: Any Graduate

Job Overview:

As a Customer Service Executive, you will be responsible for providing excellent customer service to clients in the Hindi language.

You will handle customer inquiries, resolve complaints, and provide information about company products and services.

The role involves communicating with customers primarily through voice calls.

Responsibilities:

Handle incoming customer calls and provide assistance in a professional and courteous manner.

Address customer inquiries, complaints, and provide appropriate solutions.

Maintain accurate and detailed records of customer interactions and transactions.

Collaborate with team members and other departments to ensure customer satisfaction.

Stay updated on company products, services, and policies to provide accurate information to customers.

Follow communication scripts and guidelines to ensure consistent and effective customer interactions.

Identify and escalate priority issues to the appropriate department or supervisor.

Provide feedback and suggestions for process improvements to enhance customer experience.

Requirements:

Fluency in Hindi and Telugu languages is essential.

Excellent verbal and written communication skills in Hindi.

Strong customer service orientation and problem-solving skills.

Ability to handle customer inquiries and complaints with empathy and professionalism.

Basic computer skills and familiarity with CRM systems.

Ability to work in a fast-paced environment and handle multiple tasks simultaneously.

Prior experience in customer service or call center roles is preferred but not mandatory.

We maintain a corporate culture and are committed to excellence in our endeavours. We think as innovators, act as solution providers, collaborate as partners, work as outperformers. We believe in teamwork, employee engagement & employee empowerment. At Manorama the best practices are rewarded in business, from strategy to team leadership, influence, innovation, product management, and client services. We train our team to revamp their skills and competency for better administration and operations.

We are an equal opportunity employer, supporting diversity, equality & dignity. We have best of talents and skilled team working for our Organisation. We have multiple openings for various roles in our organisation. We welcome go getters with passion for creativity, talent to explore, zeal for excellence and most importantly a passion for IT.