Business Developer

Job Title: Customer Support Intern

Location: In-office (Okhla)

Stipend: ₹10,000 per month

Experience Required: None

⚠️ Please do not apply if you struggle with (English) grammar in your writing. Clear, professional communication is essential for this role.

YMGrad is a dynamic, fast-paced study abroad consulting firm. We specialize in guiding students through their applications to countries like the USA, Canada, Germany, and more.

We’re currently looking for a Customer Support Intern who is passionate about helping students navigate their study-abroad journey. This is an excellent opportunity to gain hands-on experience in the international education space, work closely with our consulting team, and grow into a potential full-time role.

What You’ll Do:

• Communicate with interested candidates and inform them about our services
• Collaborate with students to shortlist universities and guide them in improving their profiles
• Support the consulting team in handling student queries and maintaining smooth communication
• Help optimize client relationships and contribute to positive reviews
• Continuously learn about admissions, scholarships, and visa processes

What We’re Looking For:

• Strong written English with no grammar issues
• Interest in study-abroad processes and student counseling
• Willingness to learn and grow in a fast-paced environment
• Friendly and professional communication skills

What do you get in return?

💰 A monthly stipend of ₹10,000

🤝 The opportunity to work with a passionate, close-knit team that values collaboration and creativity

🌍 In-depth exposure to the world of international education, study-abroad opportunities, and visa processes

🧠  Flexibility and autonomy to bring your ideas to life — we value initiative and self-expression!

🚀 A chance to make real impact by helping students achieve their global education dreams

🎯 A strong candidate can expect a full-time position after completion of the internship!

Sales Development Representative

About LambdaTest

We are the only cloud-based testing platform aimed at bringing the whole testing ecosystem to the cloud. Today we have a powerful cloud network of 2000+ real browsers and operating systems that help testers in cross-browser and cross-platform compatibility testing.

Our Mission

On a mission to provide the most powerful, cutting-edge, comprehensive, and secure cloud test platform to empower software

testers & developers globally to perform testing intelligently at scale.

Our Vision

We envision an integrated platform where professionals can rely to perform and manage all types of tests without being limited by infrastructure dependency. So people could focus on things that matter the most, i.e. their tests.

Our Journey

Year Founded: 2017

Team Members: 155+

Users: 500K+

Growth MOM: 10%

About the Team

We are a dynamic team that works in a fast-paced environment, ambitious to make a huge impact. Aligned with the company’s vision and strategy, the cross-functional teams work closely to build cutting-edge SaaS products that enable software developers & testers globally to perform testing intelligently at scale. Default to transparency, we

Share stories of our successes, failures, challenges, and interests

so that we can learn from and support one another.

Description:

We are in search of a proficient and experienced Sales Development Representative to help us grow our business. As an SDR, you will be seeking new business prospects by contacting and developing relationships with our prospective customers. You will act as the first point of contact for our company.

Responsibilities

• Serve as the inside sales representative, connecting with as many leads as possible determining if they’re good customer fits, and being a true LambdaTest evangelist
• Fully focused on outreach, prospecting, and lead qualification
• Should always prioritize tasks based on (prospect’s/ customer’s) response, interest, and business needs CRM hygiene documents all calls/ emails/ activities on the CRM system and provides appropriate forecasts to the sales management

Requirements

• 4 years of Sales/ SDR/ Market Research/ Lead Generation/ Cold Calling experience in SaaS industry is a must.
• B.Tech in C.S, I.T, or related field is a plus
• Fluent in English written and spoken with a passion for technology
• Functional experience in prospecting tools and CRM platforms, like Sales Navigator, Outreach, Zoom info, ZOHO, SFDC etc
• Proficient in lead generation and appointment setting via cold calling, email campaigns, LinkedIn connects, etc
• Exceptional prospecting, discovery and qualification skills.
• Should be able to connect and develop relationships with CXO-level
• executives over the phone/ con-calls
• Must be organised, articulate and detail-oriented with the ability to multitask in a dynamic, fast-changing environment
• Experience working in a rapidly growing, fast-paced organisation selling
• SaaS solutions to enterprise companies.
• Strong business acumen, ethics and high integrity

Exp-10 Years

Location Mumbai

Ready to work from Office

Permanent role

Role

Business Analytics/Data Analytics Lead

• Enable Business Transformation with Data Analytics by working with our big clients in major sectors such as Oil & Gas, Manufacturing, Retail, BFSI
• Partner business teams to understand the business area, work with the team to evolve and define the business problems, use-cases, translate the same into an analytical problem, design solution approach, define ROI, help execute to deliver relevant insights that lead to actions and business value.
• Connect business requirements with Technology solutions and be able to determine feasibility, technical gaps, size etc.
• Be able to define a project plan for the identified solutions, help hire and train technical resources, be the glue between Business team and the technical/implementation team
• Be proficient at solving ad hoc business problems, innovating on potential future solutions, and working with technology partners to build solutions and/or creative approaches to solve ‘one of a kind’ problems.
• Embed tested solutions to make them business as usual and help quantify value benefits from analytics.
• Be creative and a committed problem-solver using Data and Advanced analytics skill alongside leadership and direct engagement of business leaders.
• Be a trusted advisor to the client CxOs/leadership team in evangelising the use of Data & Data Science in business decisions. Help accelerate the organisation journey to become data driven.
• Provide input during development and implementation phases, including formulation and definition of systems scope, objectives and necessary system enhancements for complex, high-impact projects
• Work with development and testing teams to deliver solutions and support UAT
• Identify and communicate risks and impacts and propose risk mitigation options, considering business implications of the application of technology to the current business environment.

Qualifications

• 10+ years experience in technology/project management/product management/solution delivery
• 4+ years of relevant work experience in roles partnering in Data Analytics related use-cases and solutions resulting in significant cost, productivity and/or quality gains for the business
• Bachelors degree in a relevant technical field (Computer Science, IT, Statistics, Business Analytics or similar). MBA preferred

·       Experience of specifying and writing business requirements and suggesting appropriate solutions in the field of Data Analytics/AI

• Prior industry experience in defining/creating Data Analytics solutions  in one or more of Oil & Gas, BFSI, Manufacturing, Retail sectors.
• Strong preference for experience in setting up & managing analytics / data products / platforms & leading change management.
• Be able to articulate and have a keen eye on the value that Data Analytics, AI, Machine Learning, Data Lake/Catalogue can bring to organizations
• Ability to communicate complex quantitative insights in a precise, and actionable manner
• Strong communication skills and ability to work with peers & senior stakeholders demonstrating strong vertical and lateral influence.
• Working knowledge of Analytics tools such as PowerBI, Tableau, AI modelling such as Regression, Classification, and Time Series Problems.
• Experience building insights from analytics & telling data stories
• Passion for empirical research and for answering hard questions with data

Sales team leader 

Roles and Responsibilities:

Creating an inspiring team environment with an open communication culture.

Setting clear team goals.

Oversee day-to-day operation.

Monitor team performance and report .

Motivate team members.

Generate sales through customer referrals.

Review the sales team performance and explore sales improvement initiatives to achieve the sales targets for the project.

Conduct sales review meetings with the sales team on a periodic basis.

To recruit good quality prospective sales candidate and ensure that they are completing probation in order to achieve the sales target set by the company.

Desired Candidate Profile