Business Developer

Job Title : Full Stack Engineer (Real-Time Audio Systems) – Voice AI

Experience : 4+ Years

Location : Gurgaon (Hybrid)

About the Role :

We’re looking for a Voice AI / Full Stack Engineer to build our real-time Voice AI platform for low-latency, intelligent voice-driven agents in healthcare and beyond.

You’ll work closely with the founding team, combining audio infrastructure, AI, and full stack development to deliver natural, production-grade voice experiences.

Hands-on experience with WebRTC, WebSocket, and streaming services is required.

Experience with TTS (Text-to-Speech) and STT (Speech-to-Text) modules is a strong plus.

Mandatory Skills :

Python (FastAPI, Async frameworks, LangChain), WebRTC, WebSockets, Redis, Kafka, Docker, AWS, real-time streaming systems, TTS/STT modules.

Responsibilities :

• Build and optimize voice-driven AI systems integrating ASR, TTS, and LLM inference with WebRTC & WebSocket.
• Develop scalable backend APIs and streaming pipelines for real-time communication.
• Translate AI audio models into reliable, production-ready services.
• Collaborate across teams for rapid prototyping and deployment.
• Monitor and improve system performance, latency, and reliability.

Requirements :

• 4+ years of experience in real-time systems, streaming, or conversational AI.
• Strong in Python (FastAPI, Async frameworks, LangChain).
• Hands-on with WebRTC, WebSockets, Redis, Kafka, Docker, AWS.
• Familiarity with Next.js or similar frontend frameworks is a plus.
• Experience in healthcare tech or regulated domains preferred.

Bonus Skills :

• Contributions to open-source audio/media projects.
• Background in DSP, live streaming, or media infrastructure.
• Familiarity with Grafana, Prometheus, or other observability tools.

Why Join Us :

Be part of a team working at the intersection of AI research and product engineering, shaping next-gen voice intelligence for real-world applications.

Own your systems end-to-end, innovate fast, and make a direct impact in healthcare AI.

Interview Process :

1. Screening & Technical Task
2. Technical Discussion
3. HR/Leadership Round

Job Title: Customer Success Associate

Work Mode: Work From Office

Location: Gurugram, Haryana

Job Description:

We are hiring Customer Success Associates. The role involves handling customer queries efficiently and providing accurate information while ensuring a positive customer experience.

Key Responsibilities:

• Handle inbound/outbound customer queries professionally
• Provide timely and effective resolutions to customer concerns
• Maintain clear and accurate communication with customers

Eligibility Criteria:

• Qualification: Graduation mandatory
• Skills: Excellent verbal and written communication skills in English and Hindi

Shift & Working Days:

• 24/7 Rotational Shifts
• 6 Days working, 1 Weekly Off

Job Title: AI & Automation, Software Specialist 

Location: Pune, India  

Start Date: Immediate

Job Description:

MBI/MTL Dashboard Automation Plan

• Sage Cloud → Zapier → Google Sheets → Looker Studio Pro
• P&L, VAT, aged debtors, top 10 customers report
• Logistics dashboards from Cin7 and Sage sync
• Real-time visibility for finance, operations, warehouse, and directors
• Internal setup — no external consultants

Techtron AI Content Engine

• Automate content: blogs → videos → press releases → campaign triggers
• Multilingual content across Shopify, Klaviyo, WhatsApp, QuickCEP, GA4
• Weekly publishing: 6 blogs + 12 branded videos across 30+ languages
• Tools: ChatGPT, Copy.ai, Synthesia, Canva, DeepL, SurferSEO, Zapier, Make.com

 Role Requirements – AI & Automation Software Expert

This role must own and deliver:

• AI workflow and system automation (Zapier, Make.com, ChatGPT, Synthesia, Fireflies, QuickCEP)
• Automation stack across Sage, Shopify, Zoho, Cin7, Klaviyo, QuickCEP, WhatsApp
• SEO + LLMO-based content and campaign automation (SurferSEO, Google Trends)
• CRM + analytics integrations (GA4, Shopify, Looker, QuickCEP, Klaviyo)
• Dashboard logic: Sage → Google Sheets → Looker Studio Pro
• Logistics + sales + accounts + CRM + product syncing via Zapier & Cin7 export bridges

They must:

• Have deep Zapier and automation experience
• Show measurable daily/weekly output
• Work with Imran, Rao, Rizwana, Danyaal and all cross-functional teams (CRM, Content, Sales, Logistics, Accounts)
• Have proven expertise in full-stack automation across ERP, CRM, eCom, and dashboards, not just IT support

What We’re Building – Techtron 2.0 AI Sales & Operations Intelligence System

Phase 1: AI Call Logging (via Fireflies, Wildix, or Zoho Voice)

• Auto-recorded
• Transcribed
• Logged into Zoho CRM
• Summarised by AI (ChatGPT/Zia)
• Tagged with key sales outcomes

Phase 2: AI Feedback & Coaching

• AI evaluates objection handling, tone, intent, and recommends next steps

Phase 3: Nearby Lead Suggestions

• AI suggests stronger leads nearby based on traffic, fit, and intent

Phase 4: Live Dashboards

• Auto-generated via Looker Studio & Zoho Analytics

Phase 5: AI Lead Scoring & Smart Replacements

• Uses Apollo, Crunchbase, Similarweb to replace weak leads with better-fit ones

We are looking for UI developers with good knowledge of React JS. As a developer you will be responsible for understanding the requirements and developing the UI as per UX / VDs provided by the business / product team. You will be responsible for delivering a performant, robust and easy to maintain application. You will co-ordinate with different teams like backend developers, QA, product team and devops team to ensure quality deliverables.

Qualifications

• Bachelor’s or higher degree in Computer science or related technical field
• 2-4 years of experience in developing UI components leveraging React.js
• Experience in eCommerce domain is an advantage

1. Full Stack developer (.Net): (experience 3 to 6 years) 

• Experience in designing multithreaded/concurrent/distributed systems.
• Experience in .Net framework and C# programming is required (3+ years).
• Experience in working on scalable non-blocking server side frameworks like Spring stack(2+ years)
• Experience with both SQL and NoSQL databases, Message brokers. ex: Postgres/MySQL, MongoDB/DynamoDB/Redis/Neo4j, Kafka (2 +years)
• Experience in Front end language and frameworks. JavaScript, must be an expert in one of the front end frameworks (ex: React) (2+)
• Understand cloud technologies and should have deployed applications or products in popular cloud platforms like AWS, GCP, MS Azure, etc (2+ years).

Optional:

• Experience with BigData is a big plus
• Knowledge of functional programming principles is a plus.
• Experience in HTML5 and CSS3

DevOps Engineer responsibilities include deploying product updates, identifying production issues, and implementing integrations that meet customer needs. If you have a solid background in working with cloud technologies, set up efficient deployment processes, and are motivated to work with diverse and talented teams, we’d like to meet you.

Ultimately, you will execute and automate operational processes fast, accurately, and securely.

Skills and Experience

• 4+ years of experience in building infrastructure experience with Cloud Providers ( AWS, Azure, GCP)

• Experience in deploying containerized applications build on NodeJS/PHP/Python to kubernetes cluster.

• Experience in monitoring production workload with relevant metrics and dashboards.

• Experience in writing automation scripts using Shell, Python, Terraform, etc.

• Experience in following security practices while setting up the infrastructure. 

• Self-motivated, able, and willing to help where help is needed

• Able to build relationships, be culturally sensitive, have goal alignment, have learning agility  

Roles and Responsibilities

• Manage various resources across different cloud providers. (Azure, AWS, and GCP)

• Monitor and optimize infrastructure cost.

• Manage various kubernetes clusters with appropriate monitoring and alerting setup.

• Build CI/CD pipelines to orchestrate provisioning and deployment of various services into kubernetes infrastructure.

• Work closely with the development team on upcoming features to determine the correct infrastructure and related tools.

• Assist the support team with escalated customer issues.

• Develop, improve, and thoroughly document operational practices and procedures. 

• Responsible for setting up good security practices across various clouds.