MS D365 FUNCTIONAL CONSULTANT

Job Title: Customer Success Associate (International Process)

Location: Gurugram, Haryana

Work Mode: Work from Office

About the Role:

We are seeking passionate and customer-focused professionals to join our international support team. If you have excellent communication skills, a problem-solving mindset, and prior experience in customer service—especially within international or healthcare domains—this opportunity is for you.

As a Customer Success Associate, you will be responsible for managing and resolving customer queries efficiently while ensuring an exceptional service experience.

Key Requirements:

• Excellent English communication skills (C1 level – mandatory)
• Education: Graduates and Undergraduates both are eligible
• Minimum 1 year of experience in International Customer Support (Healthcare background preferred)
• Salary: Up to ₹35,000 CTC (₹30,517 in-hand)
• 5 Days Working with 2 rotational week-offs
• Rotational Shifts (24/7 environment)
• Two-way cab facility available (for hiring zone only)

Roles & Responsibilities:

• Handle inbound and outbound calls, chats, or emails from international customers.
• Provide prompt, accurate, and empathetic assistance for customer queries or concerns.
• Analyze customer issues and ensure first-contact resolution wherever possible.
• Escalate unresolved or complex issues to higher support tiers when necessary.
• Maintain detailed and accurate documentation of all customer interactions.
• Ensure adherence to process guidelines, SLAs, and quality parameters.
• Collaborate with internal teams to improve overall customer experience.
• Stay updated on product knowledge, policies, and procedures.
• Demonstrate a positive attitude and maintain professionalism under pressure.

Why Join Us:

• Competitive salary with performance-based growth opportunities
• Exposure to global customer experience standards
• Supportive work culture with professional development programs

Role: .Net Developer

Experience Level: 4 to 9 Years

Work location: Mumbai, Bangalore, Trivandrum (Hybrid)

Key Responsibilities:

● Develop and maintain scalable .NET microservices for diverse client projects

● Implement robust Web APIs with proper error handling, validation, and security

● Write comprehensive unit and integration tests ensuring high code quality

● Design portable, efficient solutions deployable across different client environments

● Collaborate with cross-functional teams and client stakeholders

● Optimize application performance and implement caching strategies

● Implement security best practices for enterprise applications

● Participate in code reviews and maintain coding standards

● Support deployment and troubleshooting in client environments

Must have skills:

Core Technical Expertise:

● .NET Framework/Core: 4+ years of production experience with .NET Core 3.1+ / .NET 5+ and C# 8+

● Frameworks: Strong hands-on experience with ASP.NET Core Web API, Entity Framework Core

● REST API Development: Proven experience designing and implementing RESTful web services, middleware

implementation

● Design Patterns: Solid understanding and implementation of SOLID principles, Dependency Injection, Repository

pattern

● Testing: Experience with unit testing (xUnit, NUnit, MSTest), mocking frameworks (Moq), integration testing

Microservices & Deployment:

● Containerization: Hands-on Docker experience for packaging and deploying .NET applications

● Microservices Architecture: Understanding of service decomposition, inter-service communication, distributed

systems

● Abstraction & Portability: Configuration management (appsettings.json, IConfiguration), environment-agnostic design

● Package Management: NuGet package management, understanding of project dependencies

Good to have have skills:

Advanced Technical:

● Advanced Frameworks: .NET 6/7/8, Minimal APIs, gRPC, SignalR for real-time communication

● ORM & Database: Advanced Entity Framework Core, Dapper, database migrations

● Orchestration: Kubernetes, Docker

● Cloud Platforms: Azure (App Service, Functions, Service Bus), Alibaba, or GCP services

● Message Brokers: Azure Service Bus, RabbitMQ, Apache Kafka

● Databases: Both SQL (PostgreSQL, MySQL) and NoSQL (MongoDB, Cassandra)

● API Gateway: Azure API Management, Kong API Gateway

Development & Operations:

● CI/CD pipelines (Azure DevOps, Jenkins, GitHub Actions)

● Monitoring & Observability (Application Insights, Serilog, Prometheus)

● Security best practices (HTTPS, CORS, input validation, secure coding)

● Background Services (Hosted Services, Hangfire, Quartz.NET)

Position: Technicians / Riggers.

Qualification: ITI /Diploma Electrical or Electronics or technicians.

Experience: 3 years + experience Telecom field (preferably in IBS Network)

Job Description for Technicians / Riggers:-

·        Knowledge of RIL Automation tools: JPW

·        Preventive Maintenance & Corrective Maintenance of

o  IBS (Indoor Small Cell/WiFi/UBR (P2P/P2MP)) : Battery & SMPS, Electrical Panel, Energy Readings of energy meters, Earthing & Power System, Alarm extension to NOC, Security Alarm System testing.

o  Small Cell / L2 Switch / UBR All Type / WiFi : Power/CIPRI cable, GPS Connector, Antenna & LOS alignment, etc

o  SMPS Maintenance : Rectifier Ventilation cleaning, LVD/BLVD setting check, Check All Parameters visible on NOC, Hardware Replacement - Rectifier, Controller, Communication

o  Battery Maintenance : Battery Discharge test, Voltage & abnormal temperature, Earthing & Power connection.

o  Earthing Maintenance : Earth pit Measurement and Maintenance, Record Voltage between Neutral & Earthing, Check earthing bonding at all points at site.

·        Overall hygiene of site

·        Reset and/or Replacement of HW /cards - Replacing Faulty cards with Healthy Spares at site.

·        Bring faulty Module from Site to CMP - Providing data for Consumption booking in SAP.

·        Related tasks as instructed by NOC 

·        Required to climb mobile towers.

·        Tower climbing training will be provided before joining.

Position: Project Manager – FinTech

Experience Required: 7+ Years

Location: Remote (Work from Home)

Working Days: Tuesday to Sunday (Week off: Monday)

Industry: Financial Technology (FinTech)

Employment Type: Full-Time/Client

About the Role:

We are looking for a highly organized and experienced Project Manager with a strong background in the FinTech industry. The ideal candidate will lead cross-functional teams, manage multiple projects, and ensure the successful delivery of digital financial products and services.

Key Responsibilities:

• End-to-end project ownership including planning, execution, monitoring, and closure.
• Coordinate internal teams and third-party vendors to ensure timely delivery of projects.
• Define project scope, goals, and deliverables that align with business objectives.
• Create detailed project plans, allocate resources, and manage budgets.
• Identify potential risks and develop mitigation strategies.
• Act as the main point of contact for stakeholders, providing regular project updates.
• Ensure compliance with financial regulations and data privacy laws.
• Promote Agile methodologies and foster a culture of continuous improvement.

Key Requirements:

• 7+ years of experience in project management, preferably within FinTech or financial services.
• Proven experience in managing complex digital projects.
• Strong understanding of the FinTech ecosystem, including payment gateways, lending platforms, neobanking, or digital wallets.
• Proficiency in project management tools (JIRA, Trello, Asana, etc.).
• Excellent communication, leadership, and organizational skills.
• PMP, PRINCE2, or Agile/Scrum certification is a plus.

Working Conditions:

• Remote position with flexibility.
• Workdays: Tuesday to Sunday (Monday off).
• Collaborate with both domestic and international teams across different time zones.

As per 5 yrs below is the tech stack that he should know around django:

·         Django forms

·         Django Rest APIs

·         Schedulers/Cron Jobs

·         Customising middlewares

·         Customising permission classes

·         Management commands

·         Fixtures

·         Multiple Environment handling

·         Multiple database integration

·         SQL and NoSQL database integration experience

·         Use of loggers or any logging mechanism

·         Signals

·         Push notifications over IOS/Android devices

·         Email notifications

·         Websockets

·         Unit testing

·         Caching

·         Payment gateway integration

AWS & Deployment Skills:

·         Deployment of Django over EC2 using Nginx or Apache2

·         Configuring the Django to run the services like websockets, celery

·         Using and configuring the RDS

·         Should know how to use S3 buckets

aws-lambda

Job Description

• Planning with the product advancement group to finish item thoughts 
• Utilizing different programming to plan the items. Has hands on coding experience across different technology stacks. Willing to experiment & explore across technologies and identify the best suited
• Performing constant market analysis of competing products
• Testing item models to control configuration blemishes 
• Talking with delivery team to work out financially savvy producing methodology and solutions. 
• Ability to ideate, code, setup a prototype and on approval design the entire application as per business requirements.
• Complete knowledge of Full stack development. .
• As a product engineer, our Super Hero is expected to participate in all parts of development life cycle. Create user friendly, cost effective product design.
• Ability to research w.r.t features, UX, functionalities and finally testing before being rolled out.

Job Requirements

• Familiarity with all stages of product development life cycle.
• Extensive experience in writing codes, deep understanding of platform architecture, ability to design & develop solutions & knack towards problem solving.
• Deep engineering skills in various technology stacks, ability to handle big data concepts, keen to work in IIOT & machine data domain.  
• Ability to effectively present ideas & communicate with team members within & outside organization, ability to write routine reports and correspondence and ability to speak confidently & effectively before groups of customers or other Donaldson colleagues.
• We are happy to have a technology geek take this position as long as s/he is able to align the product roadmap to organization’s growth roadmap.
• Good communication and presentation skills
• Effective written and verbal skills in English Language are mandatory.
• This is a global role and the candidate may be required to travel to Smart Ship Hub’s different delivery centres.

Experience Requirements & Educational Qualification

• Atleast 5 years of proven product engineering experience. Must have: managed product life cycle, knowledge of product roadmap, extensive coding experience.
• Should be open to working in Disruptive Application Design domain, IIOT, Smart Sensors, Big data