Business Developer

We are seeking enthusiastic individuals to join our team as Customer Care Executives for both Voice and Sales processes. As a Customer Care Executive, you will be responsible for addressing customer inquiries, resolving issues, and promoting our products/services to potential customers.

*Qualifications:*

- Minimum educational qualification: 12th pass.

- Age between 18 to 30 years.

- Excellent communication skills in English and Hindi

- Ability to handle customer queries and provide appropriate solutions.

- Prior experience in customer service or sales is preferred but not mandatory.

*Responsibilities:*

- Handle inbound/outbound calls professionally and provide information about products/services.

- Identify customer needs, clarify information, and close sales.

- Maintain a high level of customer satisfaction through effective problem-solving.

- Achieve sales targets and goals as set by the company.

*Salary and Benefits:*

- Starting salary of INR 18,000 per month.

- Performance-based incentives and bonuses.

- Comprehensive training and career development opportunities.

Build and maintain products. Build products and features, through inception, design, implementation and launch, working closely with multiple disciplines across the company. You will spend the majority of your time working on critical projects which require focus on integrations, scalability, and performance. You will also be the first line of defense in ensuring that the product features are achievable and have a clear purpose, trimming off unnecessary detailing, especially in the earliest stages. Align across teams and stakeholders. Play a key role in ensuring that objectives and expectations are aligned across multiple concurrent products. You are expected to break down features within each project and prioritize tasks based on the expertise of the team, keeping redundancy in mind. 

Maintain a high bar for code quality and future proofing. Implement processes for checking in code that maintains a high bar of code quality. You are expected to optimize for a solution that affords the best user experience in a reasonable amount of time while ensuring to allow for adequate security, ability to scale in the future etc. 

Responsibilities

● Design, build and maintain scalable, secure web services and distributed systems

● Design and develop robust solutions for client onboarding, portfolio analytics, tokenized security issuance, authentication, and security

● Build solutions to integrate with APIs of external solutions providers including crypto custodians, exchanges, fund admins etc.

● Architecting and building frontend features in React.js

● Ensuring a highly performant and responsive UI

● Help maintain existing codebase, infrastructure, test coverage, and documentation

● Communicate requirements effectively within and across teams

● Independently work and lead project initiatives in a fast paced environment

Requirements

● 5+ years of work experience as a Senior Software Engineer or similarly senior member of a fast scaling company, ideally building products from ideation to launch with a strong engineering team. Web3 based experience preferred.

● Have experience in rapid prototyping of features across various products. Demonstrable open source contributions and experience with Git advantageous.

● Professional experience with Python, Javascript, Typescript, or Go

● Must have experience building and/or integrating with RESTful APIs

● Working knowledge of Django, FastAPI, or React.js and Redux

● Working knowledge various frontend frameworks and languages such as HTML, CSS

● Experience monitoring and scaling microservice-oriented systems

● Familiarity with websocket architecture and implementation

● Experience working with cloud-native AWS infrastructure and/or Kubernetes

● Team-building and technical leadership experience

● Being nimble and reacting quickly to changing business conditions

● BTech in Computer Science or a related field (Masters is a plus

Benefits

● Competitive salary, benefits & participation in the firm's ESOP program

● Be part of something exciting. Rare opportunity to come in early and build the next generation of institutional grade financial services.

● International work environment and flat organization. Possibility for relocation and international transfers mid-career

Job title : Backend Engineer

Location : Remote

Job Description

• Responsibilities:
• Execute on the software development strategy to improve our dynamic highly distributed system
• Understand and implement software development/engineering lifecycle concepts to drive features from conception to delivery
• Collaborate closely with the product management, architects and dev-ops to achieve quality releases
• Work hand-in-hand with customer support, documentation and downstream teams to enable customer success
• Make appropriate trade-offs to optimize time-to-release while maintaining performance and scalability requirements
• Be able to clearly communicate goals and desired outcomes to internal project teams
• Interview, mentor and coach new team members

Skills :

Requirements:

• BS/MS in Computer Science/Engineering with 8 years or equivalent experience
• Be a self-starter, able to learn independently and adapt quickly
• Advanced-level of experience as hands-on Core Java Software Engineer in a distributed/cloud-based product
• Solid experience with Spring framework, Rest API, MongoDB, ElasticSearch, Kubernetes and Docker
• Cloud Experience (AWS, Google Cloud, Azure)
• Strong experience and knowledge with Micro services, distributed processing systems, and performance optimization
• Experience with Agile development process and embrace Agile methodologies
• Strong believer of automation test and strive for higher code coverage
• Can-do attitude on problem-solving, quality and ability to execute

Education

• BS/MS in Computer Science/Engineering with 5 years or equivalent experience

• Client acquisition & servicing.
• Understanding of currency / equity / banking markets
• Sales & marketing of financial products / services
• Experience with selling of financial products / services will be preferred.

Job Role :

• Creating data base of potential clients
• Fixing meetings with prospective clients through cold calling or references
• Holding meetings with prospective clients and informing them about products / services offered.
• Responsible for overall Marketing and achieving annual budgets. 
• Analyzing financials of prospective clients to gauge best alternatives and cost reduction

• knowledge of PHP frameworks {Laravel, CakePHP, etc.}
• Understanding of MVC design patterns
• Basic understanding of front-end technologies, such as JavaScript, HTML5, and CSS3
• Knowledge of object-oriented PHP programming
• knowledge of the common PHP or web server exploits and their solutions
• Understanding fundamental design principles behind a scalable application
• User authentication and authorization between multiple systems, servers, and environments
• Integration of multiple data sources and databases into one system
• Creating database schemas that represent and support business processes
• Familiarity with SQL/NoSQL, MariaDB databases, and their declarative query languages
• Proficient understanding of code versioning tools, such as Git

The Impact you will create:

• To exceed sales and acquisition targets through proactive client communications.
• Prospecting and developing new business by spotting new opportunities to establish rapid growth within the market place.
• Drive the entire sales cycle from initial customer engagement to closed sales
• Following up new business opportunities and setting up meetings.
• Planning and preparing presentations.
• Communicating new product developments to prospective clients.
• Develop and maintain territory plans which outline how sales targets will be met on an ongoing basis
• Provide forecasts on best case and most likely sales volumes over relevant time periods
• Spend a large amount of time visiting clients and attending networking events
• Collaborate with other appropriate internal teams and represent the customers to solve their business requirements.
• Be a contributor to the revenue numbers of the organization
• Work with various internal stakeholders and achieve team targets.

What we look for:

• 4-6 years of experience in Acquisition sales.
• Experience with enterprise software solutions and large, complex organizations.
• Should also exhibit analytical and database technology skills, which play an essential role in maintaining campaign management applications and generating marketing reports.
• Numbers should challenge you.
• Passion and conviction for building relationship.
• A competitive spirit.