Business Analyst

JOB DESCRIPTION

We are looking for an MVC developer who has hands-on experience of Web API and SQL servers and will be able to develop and support existing applications. The main scope of work will include everything from back-end to client-side code, using optimal and efficient technologies, frameworks, and patterns. Your primary responsibilities will be to research the perfect solution and develop the same for the project. Therefore, you must be skilled at requirement understanding, problem-solving, solution design, and high-quality coding.

        SKILLS REQUIRED

·        Proficiency in C#

·        Experience using .NET 4.5+

·        Experience in developing MVC, WEB API applications

·        Good knowledge of Entity Framework 6.* | ADO.NET

·        Proficient knowledge of MSSQL

·        Database design including indexes and data integrity 

·        Implementing enterprise application patterns 

·        Familiarity with the client-side framework jQuery | Angular

              PERKS AND BENEFITS

·        Punctuality bonus of 15 days’ salary

·        Employee of the month 5 days’ salary

·        Phone and Internet bills

·        Surprise birthday gifts

·        Refreshment trips

·        Events and games 

Company Overview:

At Codvo, software and people transformations go hand-in-hand. We are a global empathyled technology services company. Product innovation and mature software engineering are part of our core DNA. Respect, Fairness, Growth, Agility, and Inclusiveness are the core values that we aspire to live by each day. We continue to expand our digital strategy, design, architecture, and product management capabilities to offer expertise, outside-the-box thinking, and measurable results.

Required Skills (Technical):

•  Advanced knowledge of statistical techniques, NLP, machine learning algorithms and deep learning frameworks like TensorFlow, Theano, Kera’s, Pytorch.
•  Proficiency with modern statistical modelling (regression, boosting trees, random forests, etc.), machine learning (text mining, neural network, NLP, etc.), optimization (linear optimization, nonlinear optimization, stochastic optimization, etc.) methodologies.
• Building complex predictive models using ML and DL techniques with production quality code and jointly own complex data science workflows with the Data Engineering team.
• Familiarity with modern data analytics architecture and data engineering technologies (SQL and No-SQL databases).
• Knowledge of REST APIs and Web Services
• Experience with Python, R, sh/bash

Required Skills (Non-Technical):

• Fluent in English Communication (Spoken and verbal)
• Should be a team player
• Should have a learning aptitude
• Detail-oriented, analytically.
• Extremely organized with strong time-management skills
• Problem Solving & Critical Thinking

We’re looking for a highly skilled customer service representative to join our team, managing inbound and outbound phone calls, email requests, and face to face interaction with a friendly, helpful approach. The ideal candidate is a quick learner who can think on their feet and resolve any issues that come up with our customer-first business mentality. He or she is also experienced with sales, as the opportunity to promote company products and services may arise. The most successful representatives have the communication and interpersonal skills needed to provide support, answer questions, and resolve issues in an efficient manner. Serving as the voice and face of our company, he or she will be integral to reinforcing our reputation for exceptional customer service.

Objectives of this Role

• Manage a large volume of inbound and outbound calls, emails, and chats with knowledge and efficiency
• Identify and address customer needs with a goal of complete satisfaction
• Provide expert answers to questions about products, pricing, and availability, while presenting the value of our portfolio of products to customers
• Meet customer service department sales targets, generating sales leads when opportunities arise

Skills and Qualifications

• Successful experience in a corporate environment
• Strong communication skills, including active listening and clear articulation
• Ability to solve problems and alleviate conflicts or escalate tactifully
• Ability to multitask, manage time, and prioritize
• Able to work individually and as a team