
Role Summary
We are looking for a business analyst with proven experience delivering enterprise-class customer relationship management (CRM) and customer experience (CX) solutions across local, state, and other public sectors.
The ideal candidate should be comfortable owning end-to-end delivery from requirement to deployment.
Key Responsibilities
- Lead requirement-gathering sessions, stakeholder discussions, and functional analysis.
- Manage end-to-end delivery of CRM/CX implementations including case management, service requests, workflows, dashboards, and agent desktop functionality.
- Configure and maintain CRM/CX platform modules- translate business rules into workflows, queues, and cross-channel routing logic.
- Coordinate with business stakeholders, development, QA, and support teams to ensure smooth project execution and delivery.
- Manage escalations, defect tracking, issue resolution, and proactive client communication throughout the project lifecycle.
- Plan and support UAT, regression testing, release validation, and production go-live activities.
- Track project activities and issues using JIRA or similar tool in an Agile/Scrum environment.
Skills & Qualifications
- 4 + years of experience in Business Analysis and project coordination, preferably on enterprise CRM or CX platform implementations.
- Hands-on experience with an enterprise CRM/CX platform covering case management, workflows, dashboards etc
- Familiarity with cross-channel service delivery such as web, social, and service channel integration within a unified CRM/CX environment.
- Exposure to enterprise application ecosystems (ERP, cloud infrastructure, or related platforms) is a strong advantage.
- Proven ability to manage escalations, defect lifecycles, and cross-functional coordination independently.
- Proficient with JIRA, Zoho, or similar tools for Agile/Scrum tracking; strong documentation and written communication skills.

About NebuLogic Technologies
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Role & Responsibilities
As an Associate Manager - Customer Success, you are someone who comes with 6 to 8 years of Account Management/Business Development/ problem solving / hustlingexperience ina highgrowthinternet startup/ technologycompany. As a technically savvy and results-driven Customer Success Manager, your primary focus will be driving revenue growth, reducing churn, enhancing product value, and supporting pre-sales activities. The ideal candidate should possess excellent relationship-building skills, a strong technical background, and a drive for achieving results.
- Serve as the primary point of contact and trusted advisor for assigned clients, ensuring exceptional customer service and satisfaction.
- Proactively engage with clients to understand their business objectives, monetization goals, and challenges, and provide strategic recommendations to achieve optimal results.
- Collaborate closely with internal teams, including Sales, Product, and Operations, to coordinate seamless onboarding, implementation, and ongoing support for clients.
- Conduct regular performance reviews and analysis of client monetization stack, identifying areas for improvement and developing optimization strategies.
- Monitor key performance metrics and provide timely reports and insights to clients, highlighting advertising performance, trends, and opportunities for growth.
- Deliver product demos and educate clients on best practices, new features, and industry trends to maximize their utilization and success with our platform solutions.
- Resolve client inquiries, concerns, and issues promptly and effectively, escalating to the appropriate teams when necessary.
- Support pre-sales activities, including conducting product demonstrations, presenting technical information, and addressing client inquiries and concerns.
- Stay up to date with industry trends, competitive landscape, and emerging technologies in the ad tech space to provide valuable insights and recommendations to clients.
Ideal Candidate
- Strong Manager – Customer Success, Account management Profile
- Mandatory (Experience 1) – Must have 6+ years of overall experience with atleast 4+ Years in Customer Success role
- Mandatory (Experience 2) – Must have 3+ years of experience in AdTech industry
- Mandatory (Experience 3) – Must have experience managing clients in the outside India market (Preferably US/America clients)
- Mandatory (Experience 4) – Must have cross-functional experience working closely with Sales, Product, and Ad Operations teams for campaign execution, performance optimization, and client delivery.
- Mandatory (Experience 5) – Must have strong technical understanding of digital advertising / programmatic platforms/software products
- Mandatory (Company): Candidate should have worked in AdTech Companies in last 3 years..
- Mandatory (Stability) : Candidate must have no frequent job hops and a minimum of 1+ year in the current organization.
- Mandatory (Note1): Please ensure candidates have read about media.net and the industry before the screening call
- Mandatory (Note2): Please ensure candidates have added numbers/metrics in resume
- Preferred (Education) – B.E/B.Tech (IT/CSE/ECE) with MBA preferred
- Preferred (Experience 1) – Exposure to pre-sales activities, including product demos, onboarding, and performance review presentations.
- Preferred (Experience 2) – Experience in analyzing data-driven advertising performance metrics and building optimization strategies.
Perks, Benefits and Work Culture
- Flexible work hours and leaves
- Salary advance
- Maternity/Paternity leave benefits & adoption assistance
- Butler & Concierge services
- Team Off-sites & Celebrations
Beyond Work:
- Insurance benefits for you and family
- Interest-free loans
- Gift vouchers for special moments
- Fully-equipped Gym
- Education Sponsorship Programs
Company information:
About Kanerika
Who we are:
Kanerika Inc. is a premier global software products and services firm that specializes in providing innovative solutions and services for data-driven enterprises. Our focus is to empower businesses to achieve their digital transformation goals and maximize their business impact through the effective use of data and AI. We leverage cutting-edge technologies in data analytics, data governance, AI-ML, GenAI/ LLM and industry best practices to deliver custom solutions that help organizations optimize their operations, enhance customer experiences, and drive growth.
Awards and Recognitions:
Kanerika has won several awards over the years, including:
· CMMI Level 3 Appraised in 2024.
· Best Place to Work 2022 & 2023 by Great Place to Work®.
· Top 10 Most Recommended RPA Start-Ups in 2022 by RPA today.
· NASSCOM Emerge 50 Award in 2014.
· Frost & Sullivan India 2021 Technology Innovation Award for its Kompass composable solution architecture.
· Recognized for ISO 27701, 27001, SOC2, and GDPR compliances.
· Featured as Top Data Analytics Services Provider by GoodFirms.
What You Will Do:
As a Data Governance Developer at Kanerika, you will be responsible for building and managing metadata, lineage, and compliance frameworks across the organization’s data ecosystem.
Key Responsibilities:
- Set up and manage Microsoft Purview accounts, collections, and access controls (RBAC).
- Integrate Purview with data sources: Azure Data Lake, Synapse, SQL DB, Power BI, Snowflake.
- Schedule and monitor metadata scanning and classification jobs.
- Implement and maintain collection hierarchies aligned with data ownership.
- Design metadata ingestion workflows for technical, business, and operational metadata.
- Enrich data assets with business context: descriptions, glossary terms, tags.
- Synchronize metadata across tools using REST APIs, PowerShell, or ADF.
- Validate end-to-end lineage for datasets and reports (ADF → Synapse → Power BI).
- Resolve lineage gaps or failures using mapping corrections or scripts.
- Perform impact analysis to support downstream data consumers.
- Create custom classification rules for sensitive data (PII, PCI, PHI).
- Apply and manage Microsoft Purview sensitivity labels and policies.
- Integrate with Microsoft Information Protection (MIP) for DLP.
- Manage business glossary in collaboration with domain owners and stewards.
- Implement approval workflows and term governance.
- Conduct audits for glossary and metadata quality and consistency.
- Automate Purview operations using:
- PowerShell, Azure Functions, Logic Apps, REST APIs
- Build pipelines for dynamic source registration and scanning.
- Automate tagging, lineage, and glossary term mapping.
- Enable operational insights using Power BI, Synapse Link, Azure Monitor, and governance APIs.
Tools & Technologies:
- Microsoft Purview, Collibra, Atlan, Informatica Axon, IBM IG Catalog
- Experience in Microsoft Purview areas:
1. Label creation and policy management
2. Publish/Auto-labeling
3. Data Loss Prevention & Compliance handling
4. Compliance Manager, Communication Compliance, Insider Risk Management
5. Records Management, Unified Catalog, Information Barriers
6. eDiscovery, Data Map, Lifecycle Management, Compliance Alerts, Audit
7. DSPM, Data Policy
Required Qualifications:
-experience in data governance or data management.
- Strong experience in Microsoft Purview and Informatica governance tools.
- Proficient in tracking and visualizing data lineage across systems.
- Familiar with Azure Data Factory, Talend, dbt, and other integration tools.
- Understanding of data regulations: GDPR, CCPA, SOX, HIPAA.
- Ability to translate technical data governance concepts for business stakeholders.
Employee Benefits
1. Culture:
a. Open Door Policy: Encourages open communication and accessibility to management.
b. Open Office Floor Plan: Fosters a collaborative and interactive work environment.
c. Flexible Working Hours: Allows employees to have flexibility in their work schedules.
d. Employee Referral Bonus: Rewards employees for referring qualified candidates.
e. Appraisal Process Twice a Year: Provides regular performance evaluations and feedback
2. Inclusivity and Diversity:
a. Hiring practices that promote diversity: Ensures a diverse and inclusive workforce.
b. Mandatory POSH training: Promotes a safe and respectful work environment.
3. Health Insurance and Wellness Benefits:
a. GMC and Term Insurance: Offers medical coverage and financial protection.
b. Health Insurance: Provides coverage for medical expenses.
c. Disability Insurance: Offers financial support in case of disability.
4. Child Care & Parental Leave Benefits:
a. Company-sponsored family events: Creates opportunities for employees and their families to bond.
b. Generous Parental Leave: Allows parents to take time off after the birth or adoption of a child.
c. Family Medical Leave: Offers leave for employees to take care of family members' medical needs.
5. Perks and Time-Off Benefits:
a. Company-sponsored outings: Organizes recreational activities for employees.
b. Gratuity: Provides a monetary benefit as a token of appreciation.
c. Provident Fund: Helps employees save for retirement.
d. Generous PTO: Offers more than the industry standard for paid time off.
e. Paid sick days: Allows employees to take paid time off when they are unwell.
Thanks
Job Description
As a Solution Architect for the Sales Team, you will play a crucial role in driving sales by providing technical expertise and designing effective solutions to meet the needs of our customers.
You will work closely with the sales team, prospects, and customers to understand their requirements, create compelling solutions, and communicate the value of our products and services. The Solution Architect will be a key liaison between the sales, product, and engineering teams to ensure seamless integration of solutions and customer satisfaction.
Key Responsibilities:
• Customer Needs Analysis
o Connect with customers to understand their pain points and business objectives.
o Conduct in-depth analysis of client requirements to design tailor-made solutions.
• Solution Design
o Develop innovative and comprehensive technical solutions that align with customer needs and demonstrate a clear understanding of the products and services offered.
• Proposals
o Respond to software development Request for Proposals (RFPs), Request for Information (RFI), and Proposals by preparing related proposals and documents, to be submitted within the timeline.
o Develop a solution architecture by collaborating with subject matter experts (SMEs) as needed to design compelling proposals, demos, and prototypes.
o Assist in ensuring proposal submissions are as per RFP guidelines.
• Expertise in our SaaS Product and Offerings
o Acquire and maintain an in-depth knowledge of the company's products, services, and capabilities.
o Learn the latest industry trends, market dynamics, and best practices.
o Identify target SaaS products through competitor analysis and market research.
o Recommend additional features and improvements to be incorporated into existing custom visuals, in alignment with current industry trends.
o Identify and conceptualize new custom visuals, driven by industry trends, to expand the range of offerings and meet evolving customer needs.
o Create and publish consulting offers in AppSource/Marketplace as per the competency and industry trends.
o Address customer issues related to published AppSource/Marketplace products (e.g., SaaS offerings, Custom visuals) to enhance the overall customer experience.
• Partner Program
o Identify relevant partner programs and their associated benefits.
o Develop a comprehensive plan, closely collaborate with subject matter experts (SMEs), track and accomplish the program objectives effectively.
o Coordinate and work to achieve Specializations.
• Identify, analyze, and review case studies/blogs for publication on the company's products and services.
• Competitor analysis and Market Research
o Learn the latest industry trends, market dynamics, and analyze competitor activities. Utilize this knowledge to adapt sales strategies and maintain a competitive edge.
• Strong interpersonal and management skills to work and communicate with people across various teams.
Qualifications & Skills:
• Candidate can come from education background - B. Tech./B.E. (CSE/IT), M. Tech. (CS/IT), BCA + MCA/B.Sc. (IT) + MCA/B.Sc. (CS) + MBA with a minimum of 60% across academic years.
• Excellent analytical and communication skills (written and verbal).
• Highly collaborative orientation. Aptitude for working with colleagues across a range of seniority levels and areas of subject matter expertise.
• Experience managing multiple areas and competing timelines.
• Eye to detail and observation skills.
• Diligence and commitment to meet stringent deadlines.
• Must have a creative mindset towards articulating the solution via presentations and demonstrations.
• In-depth knowledge of inside sales techniques, processes, and best practices.
• Familiarity with CRM software and sales analytics tools.
• Outstanding communication and presentation skills.
• Ability to thrive in a fast-paced, dynamic environment and adapt to changing priorities.
• Strong experience in creating end-to-end proposals across Microsoft technologies.
• Strong analytical and research skills, enabling the ability to draw meaningful insights and inferences from data and construct an action plan to leverage it for business growth and sales.
Experience: 3 to 10 years
Work timings: PST/EST Shift.
Job location: Express Trade Towers 2, Second Floor, B-36, Sector 132, Noida 201301

Company: A cyber security company, helping leaders continuously improve their security posture.
Team Size: 200 +
Responsibilities
- Analyze, plan, and develop requirements (and standards) for scheduled projects.
- Assign and oversee the daily tasks of technical personnel while ensuring the team is working toward established milestones.
- Hold regular team meetings to determine the progress and address any questions or challenges regarding projects.
- Determine and define clear deliverables, roles, and responsibilities for security engineers required for specific projects or initiatives.
- Research and evaluate different trends and technology in the cyber space and articulate the same to the team.
- Hands-on experience with vulnerability management tools and strong technical understanding and experience assessing vulnerabilities and identifying weaknesses in multiple operating system platforms, database, and application servers.
- Strong written and verbal communication skills with the ability to collaborate through all parts of the business.
- High performance skillset which not only understands the threat spaces as it relates to risks, but also is able to meet the technical challenge of communicating this out to our teams/customers.
- Leadership skills which bring out the best in the team. This includes both direct leadership but also cross-functional capabilities.
- 5+ years in a vulnerability management program. Knowing not only how to assess vulnerabilities, but prioritize and drive remediation of the same.
- Ability to communicate at the executive leadership levels. Understanding how to translate technical gaps to business risk is critical for communication in this role.
- Reporting gaps in a meaningful way that addresses a business risk as well as providing technical solutions to the operations teams in remediation is key.
- Experience in interacting with auditors and regulators.
- Travel to client location (within India and abroad) as and when required.
- Conduct exit briefing and presentation to clients and relevant stakeholders.
- Work with pre-sales on technical proposals and RFP responses.
- Certification in Project Management or related technical field will be an added advantage.
- Experience in working in a high-level collaborative environment and promoting teamwork
- Ability to predict challenges and seek to proactively head-off obstacles.
Education : Bachelor’s degree in Computer Science, Information Systems, or equivalent education or work experience
Experience : 12 -16 years
Location : Chennai (Hybrid)
Compensation: Best in Industry
Why should we talk?
We are a bunch of passionate cybersecurity professionals who are building a culture of security. Today, cybersecurity is no more a luxury but a necessity with a global market value of $150 Billion. Our vision is to make cybersecurity available for all, not just the Fortune 500 companies.
We live by a people-first approach. We firmly believe that our employees should enjoy what they do. For our employees, we provide a hybrid work environment with a competitive best in industry pay, while providing them with an environment to learn, thrive, and grow. Our hybrid working environment allows employees to work from the comfort of their homes or the office if they choose to. For the right candidate, this will feel like your second home.
If you are passionate about cybersecurity just as we are, we would love to pick your brains.
HR Recruiter Job Description We are looking for an experienced human resources recruiter to help us attract and hire skilled candidates in a demanding field. The successful candidate will have a track record of success in recruiting passive and active candidates through social media, job sites, professional organizations, and job fairs.
In addition to developing our recruiting processes and talent pipeline, this role will be responsible for screening, interviewing, hiring, and onboarding qualified candidates. Must be able to work effectively with management to understand job requirements and create effective job descriptions. company name: BATTERSEA WEB EXPERT location: DWARKA MOR 5 working days Mon to Fri 10:00 AM to 7:00 PM, sat sun fixed off https://www.oyebusy.com/
Job Types: Full-time, Permanent, Fresher, Internship, Temporary
Contract length: 3 months
Salary: ₹5,000.00 - ₹10,000.00 per month
Schedule:
• Day shift
Experience:
• Recruiting: 1 year (Preferred)
- Mandatory skills -PHP Experience.
- Experience in web application development and web developer.
- Good Knowledge of PHP, MySQL, jQuery, Javascript, HTML5, CSS3, XML
- Good debugging skills .
- Expertise in MVC Frameworks and good technology exposure of CI/Larvel frameworks added advantage.
Hello,
Is your career aspiration to build and scale up Technology products to reach millions of users? Then we are looking for you!
This is with reference to our conversation today. We are looking for great talent like you to help us build the world's largest and only cricket network!
We are what you wish existed while you were growing up playing cricket! CricHeroes is the world’s largest Cricket Network with 10 million+ users. It helps cricketers score their matches, tournaments, get recognition and improve themselves with data. In the next few years, we are determined to reach 100 million+ grassroots cricketers all around the world. With 70+ District level associations, 20+ BCCI affiliated associations in India, and 30+ ICC-affiliated associations, the app is currently used around the world which includes quite a few test-playing countries as well.
We are a team of 44 extraordinary members, who are striving to do some great quality work, empowered with freedom and responsibility, keeping in mind “What’s best for CricHeroes''. We live by the culture of openness and candor. To be able to say what you feel with the right intent helps us to grow as an individual and as a company.
Moving on from work-life balance we believe in work-life integration. For matured adults working with us, we don't find a reason to have control over their leaves and holidays. Thus, we have an “Unlimited Leave Policy” and it's working great for us! In addition, we also have flexible work hours and 5 workdays a week. Moreover for anything, we ensure we set the right Context over Control.
To help us grow and increase our Talent Density, we are looking for an All-Rounder Full Stack Developer, who is passionate about scaling up India's one-of-a-kind niche B2C platform and the pulse of the nation - Cricket!
Please find below the details of the job:
This might be a great opportunity for you if
-
You are action and result-oriented highly driven person who aspires to be part of a team that is scaling up a successful B2C product.
-
You are an analytical problem solver with strong Node.JS knowledge and a passion for teamwork and innovation
-
You have hands-on experience in designing and developing applications and object-oriented analysis and design using common design patterns.
What are we looking for, in you?
-
You are an ambitious problem solver who is constantly learning and updating yourself with the latest technology and an expert in technology development.
-
In-depth knowledge of Node.js and used it for product development in a B2C fast-paced product company for 5-6 years
-
Strong analytical skills and problem-solving aptitude
-
Attention to details
-
You believe in teamwork.
-
You have a Bachelor's degree in Computer Science (or Equivalent).
-
Mandatory Technical background: Node.js, Javascript, MySQL, MongoDB, Redis, Angular JS, React JS
-
Preferable skills in AWS, Big Data, Analytics, Google Cloud.
What are we looking for, from you?
-
You will write well-designed, testable, efficient code.
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You will ensure the code and designs are in compliance with specifications as developed.
-
You will prepare and produce releases of software platforms and support continuous improvement by investigating alternatives and technologies.
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Work as part of a team developing applications and services using Agile development methods
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Contribute to team and organizational improvements in process and infrastructure
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Build customer-facing UI and back-end services
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Code, test and operate node.js based services
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Effectively use tools and ingenuity to identify and fix defects before they become a problem
-
Good Stackoverflow profile is a big plus.
We are made in India by the passionate cricketers for the passionate cricketers of the world!
If you are interested, I will send you details to my team for further screening.








