Product Designer at NAVI (Sachin Bansal's new venture) · Bengaluru (Bangalore) · 3 - 7 years · $0.0K - $0.0K / yr (ESOP available) · Bootstrapped · Posted 2 Dec 2021
What will you do?
● Partner closely with our partners in product management to understand the customers who use it, empathize with them, and imagine creative ways we can make their insurance experience dramatically better.
● Transforming complex requirements into simple understandable and usable experiences.
● Defining user flows, information architecture, lofi and visual design.
● Validating your solutions before development.
● Identifying success metrics for design projects and keeping an active track of it.
● Creating high-quality prototypes and detailed specs to effectively communicate your designs to the development team and other stakeholders.
● Always keeping in mind our customers and their interests while designing.
● Review the performance of the release and identify learnings and build hypotheses.
● Constantly pitching in new ideas to improve product experiences/adoption/other key areas.
What are we looking for?
● 3+ years proven track record of shipping high-quality mobile and web experiences.
● Strong portfolio showcasing your previous works.
● Strong proficiency in designing for Android, iOS, and Web platforms.
● Ability to see a holistic picture of the product and take necessary design decisions.
● Ability to understand the development aspects of designs.
● Ability to take ownership of design projects.
● Customer obsession and strong UX focus.
● Clean visual design sense.
● Ability to contribute to design systems.
● You’ll love to be challenged and constantly learn new things.
● You’ll love working with teams and believe strong teams make a stronger impact.
CTC up to 30 Lacs

About NAVI (Sachin Bansal's new venture)
About
At BACQ, our mission is to build financial services that are simple, accessible and affordable.
BACQ is founded by Sachin Bansal & Ankit Agarwal to build consumer-centric and technology-driven businesses in the BFSI (Banking, Financial Services & Insurance) space.
Connect with the team
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Key Skills
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Usability
UX Design
UI Design
B2C Products
User Research
Product Thinking
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- Translate user needs, business requirements, and product objectives into user flows, wireframes, prototypes, and high-fidelity designs.
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We're building the AI operating system for the $600B global managed IT market.
Managed service providers (MSPs) run IT for lots of small and mid-sized businesses. Their technicians spend most of the day on repetitive tickets — setting up new joiners, sharing folders, fixing sign-in issues. Our first product is an AI service desk. It learns how each MSP works, turns a ticket into a plan of exact steps, and runs only what a technician approves.
Our vision is to build additional products for other parts of the MSP's business (such as voice AI, business operations and analytics), turning this into the one AI operating layer for the MSP business.
We've just raised a $4.4M pre-seed from Seedcamp, Futurepresent and Entree Capital. Our founders previously built upGrad ($2B) and Kapiva ($250M), and come from Bain Capital, Parthenon, and Morgan Stanley. Our co-founders both studied CS at IIT Delhi.
We're building a small team with very high talent density in Mumbai — people from IIT Bombay, Yale, Rippling and more.
The role:
We're hiring our first Product Designer — someone who will shape how the product looks, feels, and works from the ground up.
The hardest design problem we have is trust. A technician needs to feel comfortable letting AI make changes in a customer's Microsoft 365 or Google Workspace. So every screen needs to make it very clear what the AI knows, what it plans to do, and what it changed — and still be fast enough that a busy service desk actually uses it.
You'll work directly with the co-founder who leads product and our engineers, and own design end to end — from customer calls to shipped product.
What you'll do:
- Own the product experience end to end. Take problems from a first customer conversation to rough sketches, prototypes, and polished UI that ships — then keep improving it once it's live.
- Design how people and AI work together. Decide how the product explains what it knows, asks for approval, shows its progress, and owns up when something goes wrong. Make it easy for a technician to say yes with confidence.
- Make complex work feel simple. IT work is detailed and technical. You'll turn it into clear, fast experiences that busy teams can use without training.
- Stay close to customers. Join customer calls, watch technicians at work, test ideas with them every week, and bring what you learn straight into the product.
- Prototype fast, ideally in code. Use AI and design tools (Claude, Figma and others) to build working prototypes, so we learn from real use rather than static mockups.
- Design everywhere the product shows up — the app, integrations with tools technicians already use, operational dashboards and more.
- Build a lean design system. Give our engineers the building blocks to ship consistent UI without waiting on you.
- Set the bar for design. As our first designer, you'll shape how design is done here — the standard of quality, how we work, and who we hire next.
A few problems you might pick up in your first months: a single approval to set up 50 new joiners, with a clear "48 done, 2 need attention — and why"; a way for teams to see what the AI has learnt about each client, where it came from, and how to undo it; and a simple view that tells an owner the AI is working.
What we're looking for:
- Great product design work you've actually shipped. Consumer or B2B doesn't matter — we care much more about how you think than where you've worked.
- Strong craft and taste. Simple, clean and fast over flashy — think Linear, not a design studio website.
- Comfort going deep on a complex subject. You'll need to learn how things like Microsoft 365 groups and licences work, and enjoy doing it.
- Speed. You prototype in code or with AI tools and get ideas in front of users quickly.
- You use AI every day. You have opinions on what makes AI products feel trustworthy — and what makes them feel risky.
- High ownership and clear writing. You can take a messy problem all the way to something shipped, and explain your thinking simply along the way.
Nice to have:
- You've designed AI or agent products before.
- Early-stage startup or founder experience.
- You can write front-end code (React / Tailwind).
Probably not the right fit if
- Most of your work is brand, marketing, or research.
- You need a detailed spec and a design manager to do your best work.
Why join us?
- Real ownership. We're very early, so you'll shape how design works here — not inherit someone else's system.
- A hard, new problem. AI that takes real actions on real systems is still being figured out. You'll help define what good looks like.
- Fast impact. You'll work directly with the founders and see your work in customers' hands within weeks.
Role Overview:
As Product Designer at Marbles Health, you'll own the end-to-end design of our product experience from early strategy and user research through to final UI execution. This is a high-ownership role for someone who wants to influence not just how the product looks, but how it works and why.
This isn't a role for someone whose first instinct is only "I can make this look pretty."
Before you read further, a few honest questions:
A user's health data flow feels confusing. What's your first move?
❌ "I'll flag it to the PM and wait for direction."
✅ "I'll sit with the clinical logic until I understand why it's built this way, then propose what should change."
You're designing a screen explaining a brain-health metric to a non-technical user. Where do you start?
❌ "I'll make it look clean and modern."
✅ "I'll figure out what the user is actually afraid of or confused about, then design for that first."
How do you use Claude or ChatGPT in your work?
❌ "I use it for inspiration and copy."
✅ "I use it to pressure-test flows, generate variants fast, and get from a rough idea to a testable prototype in hours, not days."
What does ownership look like to you?
❌ "I hand off the Figma file and move to the next ticket."
✅ "I stay close to it post-launch - funnel data, session recordings, A/B results - because shipping isn't the finish line."
If the "yeah!" answers sound like you, keep reading.
What You'll Do
- Lead UX strategy for key product areas - translating user needs, business goals, and clinical/health considerations into clear design direction.
- Design end-to-end user flows, wireframes, and high-fidelity UI for web and mobile experiences.
- Conduct and synthesize user research (interviews, usability testing, surveys) to validate design decisions.
- Build and maintain a scalable design system/component library in collaboration with engineering.
- Partner closely with Product Managers and Engineers from ideation through shipping — you're in the room for strategy, not just execution.
- Translate complex health information into simple, trustworthy, and accessible interfaces.
- Use data (funnel metrics, session recordings, A/B tests) to inform and iterate on designs post-launch.
- Present design rationale clearly to stakeholders, including non-design leadership.
What We're Looking For
- 2-5 years of experience as a Product Designer or UX/UI Designer, ideally in a consumer app, health tech, or fintech environment.
- A strong portfolio demonstrating both UX thinking (flows, research, problem-framing) and high-quality UI execution.
- Proficiency in Figma (or equivalent) and familiarity with prototyping tools.
- Experience designing for both web and mobile platforms.
- Comfort working with ambiguity - you can turn a loosely defined problem into a structured design process.
- Basic understanding of accessibility standards (WCAG), especially relevant in health products used by diverse populations.
- Strong communication skills, able to justify design decisions with reasoning, not just aesthetics.
- Bonus: prior experience in health tech, wellness, or a regulated/trust-sensitive consumer category.
Nice to Have
- Experience running or contributing to a formal design system.
- Familiarity with basic HTML/CSS (to collaborate more fluidly with engineering).
- Exposure to behavioral design principles (habit formation, nudges) relevant to health engagement.
- Motion design skills (micro-interactions, transitions, product animations).
- Experience creating print collaterals (brochures, packaging, in-clinic materials).
- An AI-forward mindset - curiosity about using AI tools in the design process and designing AI-native product experiences.
What Success Looks Like in the First 6 Months
- Ownership of at least one major product flow, redesigned or shipped based on user research.
- A functioning or improved design system adopted across the product.
- Established a lightweight, repeatable UX research process for the team.
If you want real ownership in health tech and are ready to dig into complexity most people avoid, we'd love to see your work.
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