Product Owner

Strong Technical Support Leader profile

Mandatory (Company) – Must come from SaaS / Enterprise Product companies (preferably high-scale transactional platforms)

Mandatory (Experience 1) – 12+ years of experience in Technical Support / Application Support, with minimum 6–7 years leading L3 or escalations teams

Mandatory (Experience 2) – Proven experience handling customer escalations, Root Cause Analysis (RCA), incident ownership, and cross-functional resolution with Product & Engineering teams

Mandatory (Team Leadership) – Experience managing L3 Support teams of ~20+ members, including mentoring, workload planning, shift governance, and performance management

Mandatory (Technical Depth) – Hands-on understanding of: Databases ( PostgreSQL / SQL), Middleware / Servers (JBoss, Tomcat, IIS, Nginx, Apache) and Operating Systems like Linux, Unix, Windows

(to effectively coordinate with architects and engineering heads)

Mandatory (Process & Metrics) – Strong capability in SLA management, ticket lifecycle governance, escalations process setup, and support dashboards/reporting

Mandatory (Ticketing Tools) – Working knowledge of Freshdesk / Jira / ServiceNow or equivalent enterprise ticketing platforms

Mandatory (Core Skills) – Excellent communication, customer handling, crisis de-escalation, and ability to simplify technical details for leadership

Telesales Associate (On-roll Opportunity)

We are conducting a Walk-in Drive for the role of Telesales Associate at our Nahur location. This is a great chance to secure a stable on-roll position and grow your career in sales.

Location- Bhandup, Mumbai

Salary- 20-25k + incentives upto 5k

Timings - 9:30-6:30

Experience required- above 6 months in telesales (any industry)

Role Benefits:

* On-roll employment with career stability

* Growth opportunities in tele sales

* Dynamic and supportive work environment

Job Title: Performance Marketing Specialist

Location: Dehradun ( WFH )

Experience: 1–2 years

Employment Type: Full-Time

About the Role:

We’re looking for a result-oriented Performance Marketing Specialist with a strong command of Google Ads and performance marketing. The ideal candidate should be well-versed in setting up, optimizing, and managing ad campaigns across Google platforms, and also possess a working knowledge of SEO and other digital strategies.

Key Responsibilities:

• Plan, execute, and optimize paid ad campaigns on Google Ads (Search, Display, Shopping, Video).
• Conduct keyword research, competitor analysis, and audience targeting to improve campaign performance.
• Monitor campaign metrics (CTR, CPC, ROAS) and prepare performance reports.
• Collaborate with content, design, and SEO teams to align ads with landing pages and brand messaging.
• Perform A/B testing of ad creatives and landing pages.
• Suggest improvements based on data insights to maximize conversions.
• Stay updated with the latest trends and updates in Google Ads and digital marketing.

Requirements:

• 1–2 years of hands-on experience in Google Ads (Search & Display a must).
• Strong understanding of ad KPIs, bidding strategies, and conversion tracking.
• Familiarity with Google Analytics, Search Console, and Tag Manager.
• Basic knowledge of SEO and social media ads is a plus.
• Good communication skills and attention to detail.
• Google Ads certification (preferred but not mandatory).

Why Join Us:

• Fast-paced, learning-driven environment.
• Opportunity to manage real campaigns and drive visible results.
• Collaborative team and supportive leadership.
• Career growth and upskilling opportunities.

Thanks!

Only Local Candidates

Candidates should be from Edutech Companies/ Fintech Company/ Real Estate

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• To understand comprehensive knowledge of products and services offered by the company.
• Setting a sales target and developing a marketing strategy for the same.
• Calling existing and potential customers to update them about the recent launches.
• Updating the database with all the customer’s information.
• Ensuring that customers are satisfied by the services offered to them.
• Using a sales script to handle the customers efficiently.
• Building strong relationships with old, existing and potential customers.
• Taking and processing customers’ orders in a professional manner.
• Creating monthly sales reports and presenting them to the Business development Executive
• Adhering to all the company’s rules and regulations.

Skills:

Product Knowledge – Understanding different types of CCTV cameras, DVR/NVR systems, storage solutions, and related accessories.

Sales & Negotiation – Ability to convince clients, handle objections, and close deals effectively.

Technical Understanding – Basic knowledge of installation, cabling, IP vs analog cameras, resolutions, and networking basics.

Lead Generation & Prospecting – Identifying potential customers through cold calling, networking, and online research.

Customer Relationship Management (CRM) – Using CRM tools to track leads, follow-ups, and sales progress.

Presentation & Demonstration – Conducting product demos and explaining the benefits of CCTV solutions.

Market Awareness – Understanding competitor products, pricing strategies, and market trends.

After-Sales Support – Coordinating with technical teams to ensure installation, troubleshooting, and customer satisfaction.

Reporting & Documentation – Preparing sales reports, quotations, and proposals for clients.

Basic IT & Networking Skills – Knowledge of IP addressing, PoE (Power over Ethernet), and remote access configurations.

Qualities:

Strong Communication Skills – Ability to explain technical aspects to non-technical customers.

Confidence & Persuasion – A convincing attitude to drive sales.

Problem-Solving Mindset – Ability to address customer concerns and provide suitable CCTV solutions.

Self-Motivation & Goal Orientation – Meeting and exceeding sales targets.

Customer-Centric Approach – Prioritizing customer needs and building long-term relationships.

Adaptability & Quick Learning – Keeping up with new technologies and evolving security solutions.

Team Player – Working effectively with technical teams, distributors, and internal sales teams.

Attention to Detail – Ensuring accurate sales documentation and configurations.

Job description

CoutLoot is looking for an crazy User Experience & Interface Designer (UI/UX) someone who eats,sleeps and drinks design. One who agrees on the importance and criticality of good design and have good understanding on human behaviour and psychology . He/she will be working very closely with the Core team of the company and the geeky tech team.

Job Responsibilities :-

• Working in coordination with product managers and engineers to develop interactive designs for CoutLoot mobile Apps and website and continuously find ways to enhance his own designs and implementation.
• Lead and evangelize best user-interface design practices, which create exceptional user experience.
• Understand customer behaviour, psychology, business drivers and objectives, and translate them into efficient UI design
• Have an understanding of UX design, user flow, prototypes and wire framing
• Stay abreast with the latest UX design practices for mobile applications.
• Understand material design concepts and have worked on them
• Lead the design process by creating sketches, wire-frames, navigation flow charts, photoshop mockups and interactive prototypes

Experience:-

• 2-4 yrs experience in online product design with at least 2yrs experience in designing interface for mobile products

Note: Please include your portfolio while applying.