Business Analyst , App/Web Top b2c product company only

Role Summary

We are seeking a proactive and technically skilled Python Application Support Engineer to join our Technical Operations team. This role is crucial for ensuring the stability and reliability of our mission-critical, Python-based applications. You will be responsible for timely incident resolution, deep-dive troubleshooting, implementing permanent fixes, and driving operational efficiency through automation.

🔑 Key Responsibilities

Technical Troubleshooting & Incident Management

• Incident Resolution: Serve as the primary point of contact for complex Level 2 and Level 3 production incidents, diagnosing root causes and resolving issues across our Python application stack.
• Deep-Dive Analysis: Utilize log analysis tools (e.g., Splunk, ELK Stack) and monitoring platforms (e.g., Prometheus, Grafana) to quickly identify and address anomalies in application behavior.
• Code Debugging: Analyze, debug, and fix application issues directly within the Python codebase, including Flask/Django services, worker queues, and custom scripts.
• Database Health: Troubleshoot performance issues and conduct basic SQL/NoSQL query tuning and health checks (e.g., for PostgreSQL, MongoDB, or Redis).

Operational Excellence & Automation

• Monitoring & Alerting: Continuously refine and optimize application monitoring, alerting, and logging configurations to improve mean time to detect (MTTD) and mean time to resolve (MTTR).
• Python Automation: Develop, maintain, and enhance automated scripts (primarily in Python) to streamline routine operational tasks, reporting, health checks, and system recovery processes.
• Documentation: Create and maintain comprehensive documentation, runbooks, and knowledge base articles for application support procedures and recurring issues.

Collaboration & Prevention

• Cross-Functional Fixes: Collaborate closely with the Development and DevOps teams to provide clear technical feedback on recurring issues and implement permanent, scalable solutions.
• Proactive Maintenance: Identify potential system bottlenecks, performance degradation points, and areas prone to failure, recommending and implementing preventative measures.

⚙️ Required Qualifications

• Experience: 3 to 5 years of professional experience in Application Support, Production Support, Site Reliability Engineering (SRE), or a similar technical role.
• Python Expertise (Mandatory): Strong hands-on experience with Python scripting and programming, including the ability to read, debug, and modify application code.
• Operating Systems: Proficient working knowledge of Linux/Unix environments and shell scripting.
• Databases: Solid experience with relational (e.g., PostgreSQL, MySQL) and/or NoSQL (e.g., MongoDB, Redis) databases, focusing on query analysis and performance.
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About Us:

Tradelab Technologies Pvt Ltd is not for those seeking comfort—we are for those hungry to make a mark in the trading and fintech industry. If you are looking for just another backend role, this isn’t it. We want risk-takers, relentless learners, and those who find joy in pushing their limits

every day. If you thrive in high-stakes environments and have a deep passion for performance driven backend systems, we want you.

What We Expect:

• You should already be exceptional at Golang. If you need hand-holding, this isn’t the place for you.

• You thrive on challenges, not on perks or financial rewards.

• You measure success by your own growth, not external validation.

• Taking calculated risks excites you—you’re here to build, break, and learn.

• You don’t clock in for a paycheck; you clock in to outperform yourself in a high-frequency trading

environment.

• You understand the stakes—milliseconds can make or break trades, and precision is everything.

What You Will Do:

• Develop and optimize high-performance backend systems in Golang for trading platforms and financial

services.

• Architect low-latency, high-throughput microservices that push the boundaries of speed and efficiency.

• Build event-driven, fault-tolerant systems that can handle massive real-time data streams.

• Own your work—no babysitting, no micromanagement.

• Work alongside equally driven engineers who expect nothing less than brilliance.

• Learn faster than you ever thought possible.

Must-Have Skills:

• Proven expertise in Golang (if you need to prove yourself, this isn’t the role for you).

• Deep understanding of concurrency, memory management, and system design.

• Experience with Trading, market data processing, or low-latency systems.

• Strong knowledge of distributed systems, message queues (Kafka, RabbitMQ), and real-time processing.

• Hands-on with Docker, Kubernetes, and CI/CD pipelines.

• A portfolio of work that speaks louder than a resume.

Nice-to-Have Skills:

• Past experience in fintech.

• Contributions to open-source Golang projects.

• A history of building something impactful from scratch.

• Understanding of FIX protocol, WebSockets, and streaming APIs.

ob description

Business Analyst – Job Description

Exp =2+ year

1. Requirement gathering, Development, Requirement Analysis and documentation, Requirement communication, Requirement management and Testing. Work closely with the Business teams in gathering requirements, and getting it implemented in the system.

2. Designing and developing functional test cases, impact analysis, system integration testing and regression testing. Conducting UAT and documentation of test cases.

3. Support and assists with end user training and coordinates the implementation of these services for the Business.

4. Based on Testing Feedback from Business Users, plan go live dates for the developments.

5. Work with various user and support teams to manage technical/operational issues.

6. Raise the bugs and CRs to tech team and track till closure.

7. Produce periodic and ad-hoc reports for all stakeholders including leadership to monitor and ensure that projects comply with the governance framework.

8. Work closely with the vendor in getting the development completed on time and ensure adherence to quality standards.

9. Ability to multitask and work in a high pressure environment.

10. Excellent analytical, communication, presentation & interpersonal skills.

11. Ability to resolve customer/business issues and run the application management activities.

12. Willingness to go the extra mile to resolve customer/technical issues.

Job Types: Full-time, Permanent

Pay: ₹400,000.00 - ₹700,000.00 per year

Benefits:

• Provident Fund

Schedule:

• Day shift

Education:

• Bachelor's (Preferred)

Experience:

• BA in travel domain: 3 years (Required)
• Business analysis: 2 years (Required)
• total work: 2 years (Required)

Work Location: In person

About Us:

Merkle, a dentsu company, is a leading data-driven customer experience management (CXM) company that specializes in the delivery of unique, personalized customer experiences across platforms and devices. For more than 30 years, Fortune 1000 companies and leading nonprofit organizations have partnered with Merkle to maximize the value of their customer portfolios. The company’s heritage in data, technology, and analytics forms the foundation for its unmatched skills in understanding consumer insights that drive hyperpersonalized marketing strategies. Its combined strengths in consulting, creative, media, analytics, data, identity, CX/commerce, technology, and loyalty & promotions drive improved marketing results and competitive advantage. With more than 14,000 employees, Merkle is headquartered in Columbia, Maryland, with 50+ additional offices throughout the Americas, EMEA, and APAC. 

Role Description:

Ensure successful project completion by understanding client expectations, overseeing operations on key projects and coaching a team of 7 - 10. It's an opportunity to work with top 10 market research firms, or large corporations, leverage Ugam's proven project management frameworks, and collaborate with some of the most experienced in market research

Key Responsibilities: AEM Developer:

• Experience implementing Adobe AEM (AEM 6.4 or higher)

• Design, develop and support AEM content fragments, integrations, and applications

• Experience with secure coding practices

• Experience implementing web content management systems in a large corporate environment.

• Experience with object-oriented design and design patterns

• Excellent estimation abilities in scoping work in a highly complex environment

• Experience with dispatcher, caching

• Experience with OSGI Bundles.

• Hands on experience with Java/J2EE, Struts, Hibernate, JavaScript, HTML, CSS, CRXDE, JCR, sling models, sling servlets, OSGI configurations,

• AEM dispatcher configuration, workflows, content fragment models, dynamic templates, and components creation.

• OSGI Architecture Sling Servlets and Sling Framework

• Strong experience in Adobe CQ5/AEM6.x Content Management (CMS)

• Experience of creating OSGI bundles, AEM Templates/Components, Workflow

• Identifying and documenting functional and technical requirements.

• Good in Java/J2EE skills and OOPS with proficiency design patterns

• Good understanding and work experience of Java Frameworks (like Struts, Spring etc.) and knowledge of CRX and Apache Sling.

• Should have experience in designing modules, templates and components.

• Exposure to more than one end to end implementation on AEM Qualifications AEM Certification is an add on 

What are we looking for?

At least 3 years of experience in AEM Knowledge and experience in Sling Model, JAVA, Workflow, Sites, Assets, AEM Cloud, Servlets, OSGI Configurations, content fragment, Workflow, etc.

We thank you for sending us your profile & details for this role. If your profile gets shortlisted for roles with us, we look forward to a conversation with you to learn about more of what makes you awesome!

• 9+ years of experience in enterprise web application design and development with 4+ years of experience as an automation architect.
• Experienced in technology stack selection and the definition of solution, technology and integration architectures for small to mid-sized applications and cloud hosted platforms
• Strong understanding of various design and architecture patterns
• Experience in implementing and governing software engineering processes, practices, tools and standards for development teams
• Experience of setting up and operating the DevOps and automation infrastructure for continuous integration and delivery
• Full SDLC experience leveraging Agile, TDD and BDD for building and rolling out highly transactional and highly available platforms hosted on premise and on the cloud
• Proficient in effort estimation techniques
• Must be hands on technology and able to troubleshoot critical issues in design or code
• Experience in Mobile Applications automation using SeeTest, Appium
• Strong hands-on experience of designing and developing technology frameworks and micro-services, APIs, REST Web Services, leveraging Java and open source technology stack (i.e. Java, JavaScript, Node.js/ Angular.js/ React.js, Spring Bot, Non-blocking Java, etc. )
• Hands on experience with JBehave, Cucumber, TestNG, Extent Reports
• Strong design, development and performance tuning skills on at least two or more databases such as Oracle, SQL Server, NOSQL and NewSQL (e.g. PostgresQL, Cassandra, Mongo DB, Cosmos DB, MySQL etc.)
• Experience on enterprise architecture patterns and a couple of past examples of architecting high availability, scale and performance applications 
• Strong experience with code review and evaluate the architecture as well as design towards a set of business and technology goals
• Experience with SonarQube code coverage and code quality
• Experience with Cypress JavaScript automation
• Experience on command prompt tools like Shell Script, UNIX
• Hands on experience on Cloud stacks (AWS preferred)
• Hands on experience with standalone applications automation using UFT, LeanFT and VB Script
• Knowledge of principles on code quality, distributed applications, TDD & test automation, self-monitoring applications, refactoring and technical debt

Your Responsibilities

• You will be a rockstar front end engineer bringing to life designs and solutions created in collaboration with designers and product managers. You will be responsible for converting the requirements to fast, optimised, usable interfaces, loved by our users.
• You will be the main source of knowledge on everything “front end” related and guide the team to make correct technical decisions to ensure the speed and scale of the solutions deployed.
• Collaborate daily with back-end developers and web designers to improve the usability
• You will be a key person in ensuring that agile processes created by the team are adhered to and you actively contribute to the improvement of these processes. You will be responsible for estimating your tasks and ensuring that promised timelines are met.
• You will be responsible for the performance, security, scalability, reusability and quality of the applications under you. You will collaborate with senior engineering managers/architects to refine & improve your solutions. You will cascade the same culture across the team by supporting and mentoring team members, helping build truly scalable applications
• You will need to collaborate closely with product managers, designers and business stakeholders to achieve predictable results at a rapid pace. 
• You will be able to handle competing priorities and chart the best course of action for yourself and your team members ensuring blockers are removed
• You will help in attracting and evaluating tech talent to help build the engineering brand of the organization.

Desired background & skills

• 3-9 years of experience as an engineer at top tier digital product companies across consumer or SMB. 
• 3+ years of experience in working on front end JS frameworks like React/Angular/Vue
• Excellent knowledge of working with responsive and adaptive designs. Expert in HTML5, JAVAScript, JQuery & CSS. Basic knowledge of SEO.
• Experience of design collaboration tools such as Zeplin, Figma, XD, Invision. 
• Bonus if either you’re a full stack developer with knowledge of the back end or have experience with cross-platform mobile technologies such as React Native or Flutter.
• You have strong problem-solving skills, data structures and algorithms. 
• Passion to work in an exciting, fast-paced environment. conscientious, curious, hard-working individual who craves accountability and loves to solve complex problems.
• You get a kick out of people using and loving your produced outcome.