Brand Manager (B2C eCommerce, Branding), top colleges only

Job Title: Customer Support Executive

Location: FBD One Complex, 202A, Second Floor, Sector 37, Faridabad

Landmark: Near Badarpur Metro Station

Salary: ₹14,000 – ₹16,000 per month

Working Days: 6 Days a Week (No Weekends Off)

Job Description:

We are hiring a Customer Support Executive who will be responsible for handling customer queries across calls, chats, and emails, and managing service bookings effectively.

Key Responsibilities:

• Respond promptly to customer inquiries via phone, chat, and email
• Resolve customer issues with empathy and professionalism
• Book services and update customer records accurately
• Follow up on pending queries and ensure timely resolution
• Coordinate with internal teams to ensure smooth service delivery
• Maintain a positive, customer-first attitude at all times

Requirements:

• Good communication skills (Hindi & English)
• Basic computer knowledge and typing speed
• Ability to handle pressure and multitask
• Previous experience in customer service is a plus, but freshers can also apply
• Must be comfortable working weekends with a weekday off

Benefits:

• Fixed salary between ₹14,000 – ₹16,000/month (based on experience)
• Growth opportunities in a fast-growing startup
• Comfortable work environment near metro connectivity

Are you a UI whiz with a knack for crafting beautiful and intuitive interfaces? Do you love the

challenge of building cross-platform apps with cutting-edge technologies? If so, we want you on our

team!

About the Role:

We're seeking a talented and passionate Software Engineer with a deep understanding of

JavaScript, React, and Flutter to join our fast-growing team. You'll play a key role in designing,

developing, and implementing user interfaces for our web and mobile applications. You'll collaborate

closely with designers, product managers, and backend engineers to bring our vision to life and

create exceptional user experiences.

Responsibilities:

- Design and develop user interfaces (UI) using JavaScript, React, and Flutter

- Build reusable, maintainable, and performant UI components

- Implement responsive layouts that adapt seamlessly across different devices (web, mobile)

- Integrate UI components with backend APIs

- Write clean, well-documented, and testable code

- Collaborate with designers to translate design mockups into functional UIs

- Participate in code reviews and knowledge sharing

- Stay up-to-date on the latest UI development trends and technologies

Qualifications:

- 3+ years of experience as a software engineer with a focus on UI development

- Proficiency in JavaScript, including ES6+ features

- In-depth knowledge of React and experience building React applications

- Solid understanding of Flutter and experience building cross-platform mobile apps

- Experience with UI design principles (user experience, accessibility)

- Familiarity with CSS frameworks (e.g., Bootstrap, Material-UI) a plus

- Experience with state management libraries (e.g., Redux, MobX) a plus

- Experience with unit testing frameworks (e.g., Jest) a plus

- Excellent problem-solving and analytical skills

- Strong communication and collaboration skills

- Ability to work independently and as part of a team

Bonus Points:

- Experience with UI animation libraries (e.g., React Spring, Rive)

- Experience with continuous integration/delivery (CI/CD) pipelines

- Experience with accessibility best practices

- Experience with version control systems (e.g., Git)

Key Responsibilities

1. Architect & Design

• ○ Define and maintain service architecture in Go and Node.js, ensuring scalability, resilience, and low latency.
• Lead the creation and upkeep of comprehensive Entity-Relationship Diagrams (ERDs) and maintain an up-to-date data model library.

2. Team Leadership & Mentorship

• Manage, mentor, and inspire a diverse team of 5–10 backend engineers (“maverick” talent), fostering collaboration, autonomy, and ownership.
• Conduct regular code reviews, design discussions, and performance feedback sessions.

3. AI/ML Integration

• Collaborate with Data Science and ML engineers to integrate OpenAI models (e.g., GPT-4) for features like smart audio transcription, summarization, and recommendation.
• Work with DataStax (Cassandra) or similar NoSQL systems to power low-latency user analytics and AI inference pipelines.

4. Delivery & Quality

• Establish and enforce best practices for CI/CD, automated testing, performance benchmarking, and observability (metrics, logs, tracing).
• Own SLA/SLOs and incident response processes, driving rapid root-cause analysis and post-mortems.

5. Cross-Functional Collaboration 

• Partner with Product, UX, and DevOps to translate business goals into technical roadmaps and deliver on tight timelines.
• Evangelize backend and data architecture decisions across the engineering organization.

Must-Have Qualifications

● Technical Expertise:

1. 6+ years backend experience with Go and Node.js, building microservices in production.
2. Deep understanding of RESTful APIs, gRPC, message queues (Kafka/RabbitMQ), and event-driven architectures.

• Data Modeling:

1. Proven ability to author and maintain ERD documents, relational and NoSQL schema design (PostgreSQL, DataStax Cassandra).

● Team Leadership:

1. 2+ years managing high-performance engineering teams, with a track record of growing and mentoring “maverick” engineers.

● AI/ML Integration:

1. Hands-on experience integrating AI/ML models, preferably OpenAI APIs or
2. custom ML pipelines, into backend systems

● Operational Excellence:

1. Strong background in designing CI/CD pipelines (Jenkins/GitHub Actions), containerization (Docker/Kubernetes), and cloud services (AWS/GCP).

Nice-to-Have

● Experience with GraphQL or real-time streaming architectures (WebSockets).

● Familiarity with large-language‐model fine-tuning and hosting on infrastructure like AWS SageMaker or Azure ML.

● Background in user-centric analytics and personalization algorithms.

● Open source contributions in Go or Node.js ecosystems.

What We Offer

● Competitive salary with performance bonuses and equity options.

● Flexible work hours and hybrid work policy.

● Generous learning & development budget for conferences, courses, and certifications.

● A culture that values creativity, ownership, and rapid experimentation.

● Opportunity to shape the future of audio social in India’s biggest emerging markets.

Responsibilities:

• Should have worked on end-to-end talent management - hire-to-retire model Should be able to take us through the employee lifecycle process
• Should be good at interacting with people and should have done the following: Conduct review and appraisal cycle across teams
• Benchmarking compensation across companies
• Attrition planning
• Succession planning
• Driving Learning & Development across the company
• Ensuring cultural homogeneity
• Employee engagement
• Performance Management and its Process
• Compensation benchmarking
• Onboarding & Induction:
• Should have done the following:
• Plan and execute staff welfare programs.
• Provide a presentation to new joiners about the HR policies of the company.
• Discuss future planning and expansion of the company with employees
• Organize health awareness programs for employees.
• Take care of maintaining a good relationship between employee and employer.
• Employee Grievance Handling:
• Should have been involved in the below:
• Prepare and maintain employee retention policy.
• Handle and resolve grievances of employees.
• Resolve problems between employees and employers regarding different issues eg: compensation, processes, policies, etc. Share instances of any difficult issue resolved.
• HR Compliances & Organizational Development:
• Should have worked closely with other HR stakeholders for the following.
• Coordinate with HR Ops for registering new employees in EPF, ESI and medical benefits.
• Check and clear expense reports of employees with HR Ops
• Responsible for joining and exit interviews.
• Implementation of new policies according to the system.
• Alignment of staffing philosophy, strategies, and values with business goals. Maintain a record of all employee's data- joiners, leavers Work with auditors for all HR Audit purposes.

Requirements:

• 3-5 Years of experience in HRBP Functions in a Startup company.
• Developing HR strategies, policies, and practices.
• Excellent communication skills.
• Being Data Oriented is a must.
• Analytical skills.
• Problem-solving skills.
• Proactive nature.
• Excellent interpersonal skills.
• Meticulous attention to detail.
• Highly organized.
• Great people skills.

Job Description Essential Functions:

• Financial analysis knowledge
• Excellent English to enable customer communication (Written and Verbal)
• Ability to handle any customer interaction professional and with a service-oriented attitude
• Reliable and precise work style, even under time pressure
• Excel / PowerPoint Skills.
• Experience in telecom industry is a plus

Required Skills:

• Inventory Management - In-depth knowledge of Inventory and components for building Telecom Inventory.
• Should have worked on Inventory creation for a minimum period of 2-3 years for both Voice and Data service.
• Good knowledge on Vendor portal for various global Telecom vendors.
• Should be able to work as an individual contributor.
• Should have experience on client engagements.
• Good knowledge on Vendor reports and CSRs
• Good Communication is must.
• Good understanding on Telecom products and services.
• Additional knowledge of Wireless is a plus

Soft skills:

• Good communication skills (Written & Oral)
• Flexible to work in the evening shifts
• Individual and team player

About Accubits Technologies 

We are a full-service software provider offering product development and digital transformation services to Governments, Tech startups, Fortune 1000 companies, and Businesses. 

We help organizations to be future-proof through data-driven solutions for mobile, cloud, and web platforms using cutting edge technologies such as AI, Blockchain and RPA. 

We are looking to recruit experienced Python Developers ( 2+ years ) who have good Knowledge and experience in Django and MySQL. The candidate must be eager to take up challenges and provide technical solutions for business problems.

Preferred Skills

• Must be an expert in Python programming.
• Proficiency in Django and MySQL (MANDATORY) Create and Maintain Rest API’s.
• Integrate and Handle MySQL database.
• Should have knowledge of user authentication and authorization between multiple systems, servers, and environments.
• Must be familiar with some ORM (Object Relational Mapper) libraries.
• Must be able to integrate multiple data sources and databases into one system
• Experience in working with a SCRUM or Agile team is an advantage.
• Strong understanding of fundamental design principles behind a scalable application
• Strong unit test and debugging skills.
• Proficient understanding of code versioning tools.
• Strong Knowledge of Rest Framework.
• Good to have knowledge in the Flask framework but not necessary.

The opportunity

The Engineering Manager (EM)is responsible for a managing a team of full stack engineers that is building highly innovative and cutting edge solutions. This role is accountable for leading a team, developing code, deploying and managing in production. Most importantly, the EM, while working with the Product owners drives the product Net promoter score (NPS), user satisfaction, building the product roadmap and delivering highly functional, exceptionally innovative and intelligent software. You will be called upon to be the technical representative for your team during cross-team collaborative efforts and planning. Success in this role will require strong and innovative approaches to problem solving, great technical leadership, excellent communication (written and verbal, formal and informal), flexibility, accountability and a self-motivated working style with attention to detail.

You are great at

As an Engineering Manager, you’ll take the lead as you - drive product development, operations and technical decision making. You’ll have a strong focus on team management and development, equal focus will be on writing production code and hands on active development of the capabilities and solutions. Assist in defining infrastructure need and use enterprise solution and drive resolution of technology roadblocks including code, infrastructure, build and deployment. Manage overall software development cycle by adhering to development and security standards. Establish good stakeholder communication and work closely with Product teams and influence set product roadmap and help drive requirements while being a strong advocate of extreme agile and DevOps practices across engineers. Build and manage a team of high performing full stack engineers and provide leadership, coaching, motivation and recommend staffing levels, operating procedures, tools and systems for the team. Provide career development and performance management to a team of engineers.

Required Candidate Profile

• 4 year degree in or equivalent experience
• 8+ years of engineering (software development) experience
• 1-3 years of managing teams with a strong track record of delivery for cross-functional product experience with Cloud hosting and managing products
• Proficient in building high performing APIs and writing specs
• Expertise in programming languages. Hands on experience in Java, J2ee technologies is preferred.
• Experience in SAP Hybris Commerce would be a plus
• Experience with integration, data handling technologies and other open source frameworks
• Strong written and verbal communication skills with the ability to present complex technical information in a clear and concise manner to variety of audiences
• Team-orientated, passionate about developing others’ skills and capabilities
• Successful track record of working in large scale technology solutions
• Deep understanding of agile development processes and methodology including continuous integration and delivery, with a mindset of building incrementally and delivering business value quickly

Interview Kickstart is one of the leading platforms helping Software Engineers prepare for tough technical interviews. Over the last 5 years we have helped over 3000 engineers Nail the toughest technical interviews on the planet. We are successful, profitable, and have a vision of building the world's largest Career Upleveling platform. 

We are looking for top-notch, motivated engineers to come join our growing team at IK.

Who you are

• You have 2 - 7 years experience.
• You love the buzz of a highly productive and fast moving team.
• Strong product and design sensibilities and an obsessive attention to detail.
• You have a get-things-done attitude and deep empathy for users and fellow teammates.
• You can write testable, maintainable code that’s easy to understand.
• You love coding and look forward to taking on complex, abstract features.
• You don't care about front end, backend kinda titles. You like working anywhere in the "stack".
• You are looking to grow fast with a company that's on a rapid growth path.

What will excite us

• Previous startup experience or experience being part of early teams.
• Experience with the Django & Python universe.
• Experience with both Relational and NoSQL DBs.
• Competitive Programming experience.
• A keen desire to problem solve, brainstorm and debate during the interview.

What will excite you

• Complete ownership
• Experiment, fail and learn.
• High pedigree, high caliber team.
• Contribute to every area of our business. Have a real impact with your work.
• Top of the line compensation.

Requirements

• 3+ years of experience developing modular front-end components using HTML, CSS, JavaScript/Jquery, JSON and micro formats.
• 2+ years of experience in React.
• Played with Webpack and Modular architecture.
• Solid understanding of user-centered design principles.
• Experience in cross-browser compatibility.

Our interview process is designed to help you show the best version of yourself. Once your candidature is finalized, we'll send you a short video explaining the interview process.

Look forward to speaking with you soon!