Bluetooth Lead

We are seeking enthusiastic and motivated fresh graduates with a strong foundation in programming, primarily in Python, and basic knowledge of Java, C#, or JavaScript. This role offers hands-on experience in developing applications, writing clean code, and collaborating on real-world projects under expert guidance.

Key Responsibilities

• Develop and maintain applications using Python as the primary language.

• Assist in coding, debugging, and testing software modules in Java, C#, or JavaScript as needed.

• Collaborate with senior developers to learn best practices and contribute to project deliverables.

• Write clean, efficient, and well-documented code.

• Participate in code reviews and follow standard development processes.

• Continuously learn and adapt to new technologies and frameworks.

Core Expectations

• Eagerness to Learn: Open to acquiring new programming skills and frameworks.

• Adaptability: Ability to work across multiple languages and environments.

• Problem-Solving: Strong analytical skills to troubleshoot and debug issues.

• Team Collaboration: Work effectively with peers and seniors.

• Professionalism: Good communication skills and a positive attitude.

Qualifications

• Bachelor’s degree in Computer Science, IT, or related field.

• Strong understanding of Python (OOP, data structures, basic frameworks like Flask/Django).

• Basic knowledge of Java, C#, or JavaScript.

• Familiarity with version control systems (Git).

• Understanding of databases (SQL/NoSQL) is a plus.

NOTE: Laptop with high speed internet is mandatory

Job Description

Managing a portfolio of SME clients, monitoring their insurance needs, and proactively engaging with them to ensure client satisfaction and retention. 

Developing and maintaining strong relationships with SME clients, understanding their business needs, and providing personalized service. 

Identifying and pursuing new business opportunities within the SME sector to grow the insurance company's client base and revenue. 

Ensuring smooth and efficient service delivery to SME clients, addressing their queries and concerns promptly.

Managing a portfolio of SME clients, monitoring their insurance needs, and proactively engaging with them to ensure client satisfaction and retention.

Selling insurance products and services to SMEs, as well as cross-selling other relevant financial products offered by the company 

Working with internal teams and customer service, to facilitate seamless service delivery to SME clients. 

Skills and Qualifications:

• Excellent communication, interpersonal, and negotiation skills. 
• Proven track record of achieving sales targets and identifying new business opportunities. 
• Understanding of various insurance products and policies relevant to SMEs. 
• Providing customer service and building long-term relationships. 
• Well Experienced & Familiarity with the unique needs and challenges of SME businesses. 
• Bachelor’s Degree.

WHO YOU ARE

To be successful in this role, you’ll need to have the following skills:

·         Love for coding: A fanatic about writing beautiful and scalable code.

·         A sense of analytics: Strong analytical and troubleshooting skills. Should be resourceful, innovative and inventive.

·         Dynamic: Should be comfortable in dealing with lots of moving pieces. Have exquisite attention to detail, and are comfortable learning new technologies and systems. 

·         Team player: Knack for influencing without being authoritative. Pitch in wherever the team needs help, from writing blog posts to supporting customers.

·         Accountability: High sense of ownership for your code and relentlessness to deliver projects with high business impact. 

KEY QUALIFICATIONS

·         BE/BTech in Computer Science or related field. 

·         5+ years of professional production and development experience with leading-edge server and database technologies (e.g., Python, Java, Node.js, Scala, Spring Boot, MySQL, and NoSQL databases).

KEY SKILLS

·         Strong computer system analysis and design skills in current methodologies and patterns Experience with professional production cloud (AWS preferred).

·         Experience with RESTful Services and APIs.

 Supervise customer service team, including coaching, training and daily assignments of

customer service agents; responsible for providing feedback of the agents to the agency

and for course corrections

 Liaise with customer service agency project manager, ensuring efficient communication

channels are put in place between Mobile App team and customer agency. 

 Develop policies and procedures. Prepare a playbook that customer service agents follow to

resolve customer inquiries, including workflows and SOPs. Policies and procedures must

balance satisfying customer needs and supporting the goals of the organization. This would

include constant review and revision as customer needs change and the business evolves.

 Ensure that customer service agents are equipped with an up-to-date repository of responses.

 Respond to customer queries, as needed.

 Responsible for configuring and managing HubSpot dashboard, with the goal to fulfill data &

analytics requirements from different stakeholders.

 Lead/Facilitate meetings with different stakeholders at regular intervals to ensure relevant data

is being effectively communicated to the various departments as needed. 

 Serve as point person for product team to provide future enhancements, bug fixes etc /

back communication from stakeholders. Be the voice of the customer advocating for

changes most requested/needed.

10+ years of experience in SQL Server Administration

Should be hands on

Able to handle customer communication and expectation management

Proactively plan and implement the project/support activities

Focus on continuous improvements
Must have experience in managing team of SQL Server DBAs
should have good customer and client management skills
should have good communication skills

Web / FE design

VueJS

Bootstrap

Java Script

Node.JS

Python

SQL Server

Azure

Agile

We are looking for LAMP-Stack developers. Someone with a minimum of 3 years of experience.
Must have:

• Strong verbal and written communication skills, analytical skills and the ability to learn quickly
• Creative approach to problem-solving with the ability to focus on details while maintaining the "big picture" view
• Proven experience of working on/with Composer,  PHP7, CodeIgniter, MySQL.
• Experience with creating and consuming APIs.
• Knowledge of wordpress, Python, Elasticsearch, Redis, RabbitMQ, Cloudflare would be a HUGE PLUS.
• Any other experience with languages like NODE will be appreciated (but must NOT be your primary skill)

The Job responsibilities would include:

• Create new features to existing web apps.
• Maintain & enhance current features based on requirements.

You must have the ability to work independently once you are made familiar with the code/project. We need someone who can make good logical decisions without compromising the quality of code.