Bluetooth Lead

Job description

We are looking for young and talented candidates for our Core team at Impact Guru.

Job Responsibilities:

Promotion & Engagement (Mall activities & promotional fundraising)

• Donor Acquisition and Retention through the Malls, Residential engagement and promotional activities.
• Donor acquisition from street, High foot fall areas.
• Regular Donation Validation.
• Properly issuance of the TEC (Tax Exempt Certificate) under 80G

Qualifications and skills:

• Good English communication skills
• Required Exp - Sales, Business development, fundraising, field job
• Freshers eager to learn are welcomed
• Strong command over regional language
• Enthusiastic & extrovert personality
• MS Office proficient.

Additional Perks:

• Daily work allowance over and above CTC
• Performance Incentives over and above target achievement
• Skill development & training opportunities

About the company:

Gigmo Solutions is a fast growing tech. startup with a mission to fundamentally disrupt customer support industry through perfectly tuned symphony of Artificial Intelligence based conversational bots and Gig workers.

With our engineers spread out in 10+ countries across 4 continents, Gigmos is uniquely poised to fundamentally change the technical customers support industry.

Role - Python Developer

Experience 3+ Years

Work Location – Gurugram (Haryana)

Responsibilities

• Writing reusable, testable, and efficient code
• Design and implementation of low-latency, high-availability, and performant applications
• Integration of user-facing elements developed by front-end developers with server-side logic
• Developing RESTful APIs
• Implementation of security and data protection
• Integration of data storage solutions ( Postgresql,Mysql )
• Design, develop, and maintain web scraping scripts using Python.
• Use web scraping libraries like Beautiful Soup, Scrapy, Selenium and other scraping tools to extract data from websites.

Skills And Qualifications

• Expert in Python, with knowledge of Python web frameworks (Django, Flask, Fast API)
• Familiarity with some ORM libraries -SQL Alchemy /Tortoise
• Able to integrate multiple data sources and databases into one system.
• Understanding of the threading limitations of Python, and multi-process architecture
• Good understanding of REST APIs.
• Basic understanding of front-end technologies, such as JavaScript, HTML5, and CSS3
• Understanding of accessibility and security compliance
• Knowledge of user authentication and authorization between multiple systems, servers, and environments
• Understanding of fundamental design principles behind a scalable application
• Familiarity with event-driven programming in Python
• Understanding of the differences between multiple delivery platforms, such as mobile vs desktop, and optimizing output to match the specific platform.
• Able to create database schemas that represent and support business processes
• Strong unit test and debugging skills.
• Proficient understanding of code versioning tools ( Git )
• Familiarity with real-time databases ( PostgreSQL, MySQL )
• Must have worked in the field for at least 3+ years.
• Requires a bachelor's degree in computer science, Software Engineering or a related field from a good Institute (Tier-1, Tier -2 Colleges)
• Experience with Python development and web scraping techniques.

CTC: As per Industry Standards.

Job Summary

• Minimum 2years working experience in Application development using Angular 5/6.
• Strong proficiency in JavaScript and the JavaScript object model, JS MVC frameworks, redux such as Angular5/6, State Management With NgRx(Required).
• RestAPI Integration via Http,
• ThirdParty Integrations (Angular Material or PrimeNG),
• Lazyloading ( custom preloading Strategy ),
• Validation,
• Reactive Architecture ( RxJs Observables & Operators )
• Unit Testing (*not mandatory but would be a plus),

Responsibilities and Duties

• Be part of a full team delivering a complete front-end application
• Ensuring high performance on mobile and desktop
• Cooperating with the back-end developer in the process of building the RESTful API
• Develop/Design, implement, and test high-quality web applications in a cloud-based environment.
• Help brainstorm and plan new applications and web services.
• You will take ownership of technical problems and their resolution, including proactively
• Communicating with product managers, developers, architects, and the operations team.
• Provide accurate effort-estimates for deliverables.

We are a London, UK based FinTech startup with a subsidiary in India. Hop is working towards building the next generation digital banking platform for seamless and economical currency exchange, with technology at the crux of it. In a technology driven era, many financial services platforms still lack the customer experience and are cumbersome to use. Hop aims at building a ‘state of the art’ tech-centric, customer focused solution.

moneyHOP is India’s first cross-border neo-bank providing millennials the ability to ‘Send’ & ‘Spend’ conveniently and economically across the globe using HOPRemit (An online remittance portal) and HOP app + Card (A multi-currency bank account).

This position is a crucially important position in the firm and the person hired will have the liberty to drive the product and provide direction in line with business needs.

Website: https://moneyhop.co/">https://moneyhop.co/

About Individual

The Customer Service Representative attracts potential customers by answering product and service questions; suggesting information about other products and services. Process orders, prepare correspondences and fulfill customer needs to ensure customer satisfaction.

Requires a high school diploma or equivalent and 0-3 years of experience in the field or in a related area. Has knowledge of commonly-used concepts, practices and procedures within a particular field. Rely on instructions and pre-established guidelines to perform the functions of the job. The target is to ensure excellent service standards and maintain high customer satisfaction.

General Skills

• Proven customer support experience

• Track record of over-achieving quota
• Strong phone contact handling skills and active listening
• Familiar with CRM systems and practices
• Customer orientation and ability to adapt/respond to different types of characters
• Excellent communication and presentation skills
• Ability to multi-task, prioritize and manage time effectively
• High school diploma or equivalent; college degree preferred

• Open and maintain customer accounts by recording account information
• Resolve product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution
• Maintain financial accounts by processing customer adjustments
• Recommend potential products or services to management by collecting customer information and analyzing customer needs
• Prepare product or service reports by collecting and analyzing customer information
• Contribute to team effort by accomplishing related results as needed
• Manage large amounts of incoming calls

• Generate sales leads
• Identify and assess customers' needs to achieve satisfaction
• Build sustainable relationships of trust through open and interactive communication
• Provide accurate, valid and complete information by using the right methods/tools
• Meet personal/team sales targets and call handling quotas
• Handle complaints, provide appropriate solutions and alternatives within the time limits and follow up to ensure resolution
• Keep records of customer interactions, process customer accounts and file documents
• Follow communication procedures, guidelines and policies
• Resolve customer complaints via phone, email, mail or social media
• Use telephones to reach out to customers and verify account information
• Greet customers warmly and ascertain problem or reason for calling
• Assist with placement of orders, refunds, or exchanges
• Advise on company information
• Take payment information and other pertinent information such as addresses and phone numbers
• Place or cancel orders
• Suggest solutions when a product malfunctions
• Attempt to persuade customer to reconsider cancellation
• Inform customer of deals and promotions
• Sell products and services
• Utilize computer technology to handle high call volumes
• Work with customer service manager to ensure proper customer service is being delivered
• Close out or open call records
• Compile reports on overall customer satisfaction
• Handle changes in policies or renewals