Billing Associate

About Us:

We are not just an AD agency or a creative agency, we are a Communication Company. Founded in 2014, Moshi Moshi is a young, creative, gutsy and committed communication company that wants its

clients to always Expect the EXTRA from it. Our primary clientele consists of Startups & Corporates like Ola, Zoomcar, Mercedes Benz, ITC, Aditya Birla Group, Collive, MTV, Toit, IHCL, Jaquar, Sobha, Simple Energy, and Godrej amongst others. We have a huge team of creative folks, marketers, learners, developers, coders and a puppy momo, who

believe Moshi Moshi is an experience rather than a company.

Why Moshi Moshi?

The learning curve at Moshi Moshi is very high when compared to the industry average and that's primarily because you get to work with Companies / Brand managers / Marketers of different sizes and thought processes who push you to think better and faster. So, Hop on to the ride we dearly call Moshi Moshi and let's Say hello to the world.

PS:- We are also very close to a lot of food joints and breweries, so in case your manager/boss gives you a lot of work or is Expecting the Extra, you can quickly grab a recharge and continue with your

everyday life struggles. We can't do much about the manager!

Job Description:

As a Business Coordinator Intern, your role encompasses various crucial tasks aimed at ensuring smooth communication, efficient lead management, and streamlined operations within the organisation. Here's a refined draft of your responsibilities:

1. Client Communication Management:

- Act as the primary point of contact for incoming client inquiries, promptly addressing their queries and clarifying requirements.

- Utilise effective communication skills to articulate the company's offerings and provide relevant information to potential customers.

2. Lead Allocation:

- Screen the incoming leads and allocate the relevant ones to team members.

3. CRM Utilization and Notification Management:

- Maintain and update the Customer Relationship Management (CRM) platform to ensure accurate recording of client interactions and requirements.

- Manage notification systems to promptly address client inquiries and relay relevant information to the team for further action.

4. Collaboration with Finance Team:

- Establish regular communication channels with the finance team to coordinate invoice generation and payment processing for clients.

- Ensure timely follow-up on payment statuses and address any financial inquiries from clients.

5. Proposal Management and Client Engagement:

- Assist in the creation and distribution of proposals to potential clients, ensuring alignment with their needs and expectations.

- Maintain ongoing communication with clients to provide updates, address concerns, and facilitate any necessary adjustments to proposals or services.

By effectively managing client communications, streamlining lead management processes, leveraging CRM systems, collaborating with the finance team, and maintaining proactive client engagement, you play a vital role in driving business growth and fostering positive client

relationships as a Business Coordinator Intern.

·       Minimum 10 years of relevant experience in project billing.

·       Mandatory experience in JJM / Jal Jeevan Mission / Water Supply Projects.

·       Candidates with experience in large-scale water supply pipeline projects will be preferred.

·       Should have strong knowledge of BOQ, quantity estimation, measurement, rate analysis and contract conditions.

·       Hands-on experience in preparation and submission of RA Bills / Running Account Bills.

·       Experience in client billing, subcontractor billing and reconciliation of quantities.

·       Should be capable of handling MB (Measurement Book), Joint Measurements, BOQ reconciliation and billing documentation.

·       Experience in handling extra items, deviation statements, variations, rate analysis, claims and EOT-related documentation.

·       Should have experience in coordinating with Client, Consultant, PMC and Project Execution Teams for certification and clearance of bills.

·       Strong knowledge of DI Pipe, HDPE Pipe, MS Pipe, WTP, Intake Well, ESR/OHSR, CWR, pumping stations and distribution network-related billing will be preferred.

·       Good command over MS Excel and billing software is required.

·       Candidates should be capable of independently managing billing activities for a large project.

Role Overview

We are looking to hire a detail-oriented Finance Executive to manage end-to-end billing, receivables, and sales accounting operations.

This role is focused on ensuring accurate invoicing, smooth payment collection processes, and disciplined tracking of receivables to support healthy cash flow and financial accuracy.

The individual will work closely with sales, operations, and customer support teams to ensure seamless coordination across revenue-related processes.

Key Responsibilities

1. Billing & Invoicing Operations

• Generate and process customer invoices accurately and on time
• Ensure proper documentation and adherence to billing policies
• Handle invoice corrections and adjustments where required

2. Payment Processing & Collections Support

• Create and share payment links with customers via designated platforms
• Track incoming payments and ensure timely updates in systems
• Support follow-ups on pending collections and overdue accounts

3. Sales Accounting & Data Management

• Maintain accurate daily sales entries in accounting systems/ERP
• Record approved discounts, offers, and pricing adjustments
• Ensure data consistency between sales and finance records

4. Accounts Receivable Management

• Monitor receivables aging and highlight overdue accounts
• Reconcile customer payments against invoices
• Resolve discrepancies and payment mismatches

5. Cross-functional Coordination

• Work closely with Sales, Operations, and Customer Support teams
• Resolve billing-related queries and ensure smooth communication
• Support alignment between commercial and finance functions

6. Reporting & MIS

• Prepare periodic reports on invoicing, collections, and outstanding receivables
• Track discount utilization and revenue-related metrics
• Share insights to support financial planning and decision-making

7. Month-end & Compliance Support

• Support month-end closing activities related to revenue and receivables
• Ensure compliance with internal controls and documentation standards
• Assist in audit preparation and data validation

Requirements

• Bachelor’s degree in Commerce, Finance, Accounting, or related field
• 1–4 years of experience in billing, accounts receivable, or finance operations
• Strong understanding of invoicing, reconciliation, and receivables management
• Proficiency in Excel and accounting/ERP systems (Tally, Zoho, SAP, Oracle, etc.)
• High attention to detail and numerical accuracy
• Strong coordination and follow-up skills
• Ability to work in a fast-paced, process-driven environment

JOB DESCRIPTION – PROCESS COORDINATOR

JOB OVERVIEW:

We are looking for an active, smart, proactive, and client-focused Process Coordinator who can effectively manage core operations, coordinate with internal teams and clients, identify opportunities for process improvement, and contribute to business growth through smart cross-selling and solution-selling approaches.

The ideal candidate should have strong communication and coordination skills, take ownership of tasks, be proactive during meetings, and have the ability to manage multiple responsibilities efficiently.

Key Responsibilities:

• Manage and coordinate day-to-day core operational processes to ensure smooth and timely execution.
• Act as a key point of contact for clients, maintaining professional communication and ensuring their requirements are properly understood and addressed.
• Coordinate with internal teams to ensure tasks, deliverables, and client requirements are assigned and completed within timelines.
• Proactively participate in client and internal meetings, contribute ideas, ask relevant questions, and ensure important action points are captured.
• Prepare and circulate Minutes of Meeting (MOM) with clear discussion points, decisions, responsibilities, and deadlines.
• Assign tasks to respective team members and follow up regularly to ensure timely completion.
• Prepare and maintain daily, weekly, and monthly reports related to operations, tasks, client requirements, and team performance.
• Monitor ongoing processes and identify gaps, bottlenecks, and areas for improvement.
• Contribute proactively to process optimization and improvement initiatives to increase efficiency and productivity.
• Maintain accurate and updated CRM records, including client interactions, follow-ups, requirements, tasks, and status updates.
• Understand client requirements and proactively suggest relevant services, solutions, or value-added offerings wherever applicable.
• Identify opportunities for smart cross-selling and solution selling without compromising client relationships.
• Maintain regular follow-ups with clients and internal teams to ensure smooth project/process execution.
• Escalate issues, delays, or operational challenges to the concerned stakeholders in a timely manner.
• Ensure proper documentation and tracking of processes, tasks, meetings, and client communications.

Requirements& Qualifications:

.

• :Excellent verbal and written communication skills.
• Strong client handling and relationship management skills.
• Highly proactive, energetic, and solution-oriented approach.
• Strong coordination, task management, and follow-up skills.
• Ability to confidently participate and contribute in meetings.
• Good understanding of CRM processes and customer lifecycle management.
• Strong analytical and problem-solving abilities.
• Ability to identify opportunities for cross-selling and solution selling.
• Proficiency in MS Excel/Google Sheets, MS Office/Google Workspace, and CRM tools..
• Strong ownership, accountability, and attention to detail.

OTC (Accounts Receivable) – Job Opening

Experience: 1–3 Years

Location: Hyderabad Only

Relocation: Not Applicable

Key Responsibilities:

• Handle Order to Cash (OTC) and Accounts Receivable activities.
• Manage invoice processing, cash application and collections.
• Perform account reconciliation and resolve payment-related queries.
• Maintain accurate records and support timely closure of AR activities.
• Coordinate with internal teams and customers for issue resolution.

Mandatory Skills:

• Order to Cash (OTC)
• Accounts Receivable (AR)
• Invoice Processing
• Cash Application
• Reconciliation
• Collections / Payment Query Resolution

Candidate Profile:

• 1–3 years of relevant experience in OTC / Accounts Receivable.
• Good communication and analytical skills.
• Willing to work from Hyderabad.

About SwitchKart Technology Private Limited

Switchkart Technology Pvt. Ltd. is a fast-growing company specializing in purchasing and reselling pre-owned mobile phones. We are committed to offering customers convenient, reliable, and value-driven solutions for upgrading and recycling their devices.

Our Founder & Director previously founded Fydox Technologies Pvt. Ltd. in 2019, which became one of India’s largest buyers of pre-owned mobile phones from e-commerce platforms such as Flipkart and Amazon. Building on that expertise, Switchkart aims to set a new benchmark in the pre-owned mobile device market—through tighter quality checks, smarter sourcing strategies, and unwavering customer trust.

We are looking for highly enthusiastic professionals who can take ownership of this role, manage inventory operations efficiently, and ensure accuracy across all inventory processes.

Key Responsibilities

Inventory Management: Maintain accurate records of incoming and outgoing mobile devices and accessories in ERP systems.

Stock Monitoring: Track stock levels, identify shortages, and coordinate with procurement and warehouse teams for replenishment.

GRN & Documentation: Ensure proper Goods Receipt Note (GRN) entries and maintain inventory documentation accurately.

Quality Coordination: Coordinate with QC/FQC teams to ensure devices are properly tagged and stored after inspection.

Stock Audits: Conduct regular physical stock checks and reconcile discrepancies with system records.

Dispatch Coordination: Work closely with logistics and sales teams to ensure timely order fulfillment and dispatch.

Reporting: Prepare daily/weekly inventory reports including stock movement, aging stock, and variance reports.

System Updates: Ensure all inventory movements are updated in ERP/Zoho systems in real time.

Qualifications & Skills

Education: BBA / B. Com / Any Graduate in Business, Supply Chain, or related field.

Experience: 0–1 years in inventory, warehouse, logistics, or e-commerce operations (freshers with strong aptitude are welcome).

Languages: Fluency in Kannada, English, and Hindi is mandatory.

Skills: Strong attention to detail, proficiency in MS Excel and ERP systems, good coordination skills, and ability to work in a fast-paced environment.

Key Attributes

High level of ownership and accountability

Strong organizational skills

Ability to multitask and prioritize effectively

Integrity and discipline in handling inventory

Team player with problem-solving mindset

Job Description – ERP Coordinator (Independent Position)

Position: ERP Coordinator

Experience: 1+ Years

Location: Navi Mumbai

Industry Preference: ERP / Software / IT Services

Job Summary:

We are looking for an experienced and independent ERP Coordinator who can strictly monitor ticketing operations, coordinate between teams and clients, and ensure proper follow-up on every support and development query. The candidate should be confident, straightforward, result-oriented, and capable of handling responsibilities independently without continuous supervision.

Key Responsibilities:

•

Monitor daily ERP support and development tickets.

•

Ensure every client query is properly logged and ticket generated.

•

Verify whether tickets are resolved within committed timelines.

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Follow up with support and development teams for pending issues.

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Track unresolved queries and escalate delays when required.

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Maintain proper coordination between client, support, and development teams.

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Ensure proper communication and status updates are shared with clients.

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Prepare daily/weekly pending ticket reports and management updates.

•

Identify gaps in ticket handling and improve process discipline.

•

Independently handle critical client coordination and issue management.

Required Skills:

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Strong experience in ERP coordination and ticket management.

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Good understanding of support flow, issue tracking, and escalation process.

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Strong communication and follow-up skills.

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Blunt, confident, and professional personality with strong ownership mindset.

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Ability to handle pressure and maintain strict process control.

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Experience with ticketing systems and ERP software preferred.

•

Good reporting and documentation skills.

Candidate Profile:

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Independent decision-making capability.

•

Strong work ethics and accountability.

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Ability to manage teams and push for timely closures.

•

Professional attitude with excellent coordination skills.

Preferred:

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ERP implementation/support background.

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Experience working with multiple clients and internal technical teams.

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Ready to travel if required for business coordination.

•

B.Com Graduate/ Any Gradute.