Billing Associate

Mandatory (Experience 1) – Must have 5+ years of hands-on experience in Information Security, with a primary focus on cloud security across AWS, Azure, and GCP environments.

Mandatory (Experience 2) – Must have strong practical experience working with Cloud Security Posture Management (CSPM) tools such as Prisma Cloud, Wiz, or Orca along with SIEM / IDS / IPS platforms

Mandatory (Experience 3) – Must have proven experience in securing Kubernetes and containerized environments including image security,runtime protection, RBAC, and network policies.

Mandatory (Experience 4) – Must have hands-on experience integrating security within CI/CD pipelines using tools such as Snyk, GitHub Advanced Security,or equivalent security scanning solutions.

Mandatory (Experience 5) – Must have solid understanding of core security domains including network security, encryption, identity and access management key management, and security governance including cloud-native security services like GuardDuty, Azure Security Center etc

Mandatory (Experience 6) – Must have practical experience with Application Security Testing tools including SAST, DAST, and SCA in real production environments

Mandatory (Experience 7) – Must have hands-on experience with security monitoring, incident response, alert investigation, root-cause analysis (RCA), and managing VAPT / penetration testing activities

Mandatory (Experience 8) – Must have experience securing infrastructure-as-code and cloud deployments using Terraform, CloudFormation, ARM, Docker, and Kubernetes

Mandatory (Core Skill) – Must have working knowledge of globally recognized security frameworks and standards such as ISO 27001, NIST, and CIS with exposure to SOC2, GDPR, or HIPAA compliance environments

Company Description

First Connect Worldwide LLC, a licensed freight broker company, provides transportation and logistics services throughout the USA. With years of experience, our team delivers efficient and innovative transportation solutions to meet our customers' needs. As a top-rated logistics and transportation company, we prioritize customer satisfaction and strive for excellence in all our services.

Role Description

The core sales executive in a freight brokerage company plays a vital role in supporting the sales and logistics operations. This position bridges the gap between account executives, operations, customers, and carrier partners. The coordinator is responsible for managing customer inquiries, assisting with freight quotes, preparing sales documentation, and ensuring smooth coordination of freight movement. The goal is to provide excellent customer service, maintain organized communication, and support the sales team in achieving revenue goals.

Key Responsibilities:

• Support freight brokers and sales executives with day-to-day sales activities.
• Assist with quoting, order entry, and coordinating shipments with carriers and customers.
• Track shipments and provide status updates to customers and internal teams.
• Communicate with carriers to confirm availability, rates, and transit times.
• Prepare documents such as rate confirmations, bills of lading (BOL), and shipment schedules.
• Help generate and maintain reports on sales performance, customer activity, and KPIs.
• Provide high-level customer service and resolve issues or delays proactively.
• Coordinate with accounting for billing and invoice reconciliation related to sales.
• Maintain organized records of quotes, contracts, and shipment history.

Qualifications:

• Bachelor’s degree in business, logistics, or a related field preferred.
• 1–3 years of experience in an ed tech, telesales, logistics transportation, or freight brokerage environment preferred.
• Familiarity with freight types (LTL, FTL, and intermodal) and logistics terms is a plus.

Skills:

• Strong organizational and multitasking abilities.
• Excellent verbal and written communication skills.
• Proficient in Microsoft Office (Excel, Word, Outlook).
• Ability to work under pressure and meet tight deadlines.
• Strong attention to detail and accuracy in data entry and documentation.
• Team player with a customer-focused attitude.

Read more about us here - https://www.notion.so/bitespeed/Enterprise-Customer-Success-Manager-0233155a53ee4cc3a10feff055b0b8eb

About the role

We want to keep our customers for life. To do that, customer success is probably going to be our most important function and we want to treat it like that. So far our customer success function has been founder-led, we have a track record of 200+ 5-star reviews (which we openly brag about (https://apps.shopify.com/bitespeed-fb-messenger-chatbot) and the envious net negative churn (to the extent where some of our customers pay 5-10X of what they started with).

We're now at a point where we’ve scaled 10X in the past year and to do that again next year we want to double down on our existing customers. This role involves owning customer retention and making them true fans of BiteSpeed while also listening to customer feedback to form a pipe of customer insights for our product team.

What you’ll do

• Your core job is to own our customer relationships, make them successful and fans of BiteSpeed.
• Tracking product adoption for our enterprise customers, ensuring they are getting maximum value leading to upsells and expansion revenue.
• Becoming a trusted product advisor for our customers, helping them with all the tricks of the trade to get maximum value from BiteSpeed.
• Managing cross-sells for new products and renewals, owning expansion revenue at an account level.
• Building the playbook for our customer success function to scale for the next stage of growth.

What makes you a good fit

• You care about delivering a service experience that parallels a Michelin star Italian restaurant.
• You genuinely like helping people and making them successful
• You have 2+ years of experience managing enterprise accounts & at a SaaS startup.
• You have a genuine interest in conversations with people from different backgrounds to learn about their lives

• To be well versed in C#, ASP.NET, HTML, JavaScript, Ajax, OOPs concepts and SQL Server.
• Involved in code development and implementing database changes.
• Should have experience in complete SDLC Process.
• Candidate should have good analytical and problem solving skills.
• Should be a results oriented and good team player.

About Office Advisor:

Office Advisor is revolutionizing India's commercial real estate sector through innovative technology. We connect businesses with their perfect workspace effortlessly. Join us as we redefine workspace solutions.

Responsibilities:

• Develop and execute content marketing strategy aligned with company objectives.
• Create engaging content for various channels: website, blog, social media, email, etc.
• Collaborate with teams to maintain consistent messaging and brand voice.
• Develop and Run Email Marketing Campaigns
• Monitor content performance and optimize for SEO.

Qualifications:

• Bachelor's degree in Marketing, Communications, or related field.
• Proven content marketing experience, preferably in real estate or tech.
• Strong writing, editing, and proofreading skills.
• Knowledge of content management systems and digital marketing tools.
• Ability to multitask, meet deadlines, and work in a fast-paced environment.

Join us at Office Advisor and shape the future of workspace solutions with your content marketing expertise. Apply now!

We are looking for Oracle Apex developer as per below:

• Minimum of 4 years Working experience in Oracle APEX
• SQL Certification
• Strong analytical and problem solving skills with a solid knowledge on system development life-cycle (SDLC) and Agile implementation approach. Candidate should or at least possess experience on the following:
• Business Requirement Document (BRD) review
• Functional Design Document (FSD) design and development
• System and Data migration and mapping
• Test management
• Change management and training
• Project management (i.e. Status reporting, Change Request Management, Issue and Risk management)

About the product

Docexa provides a suite of tools for doctors that can help them create their digital presence with their own page, run online consultations, manage their daily calendar and more!

We are completely revamping the current platform and building it from scratch. This is the biggest project we have taken on till date and this will move our product from the 90s to the future.

What your role will involve:

We have a basic design language and a design system which can be extended to build rest of the product. You are going to have full ownership of this.

You are not just going to be designing mock ups. You will be involved in strategic product thinking to solve real user and business problems, ideate on user flows and take responsibility of user testing, prototypes, visual design, animations and production of spec and assets.

In this role, you will report to the Product Manager and run things collaboratively.

Minimum Requirements:

Most importantly, you need to be super passionate about design and obsessive about detail while having a good sense of users and a keen interest to understand broad business goals.

Other than that you need to have:

• 2+ years of experience in UI/UX designs
• Comfortable being the only designer in the team
• A classy taste for colors and clean design
• Proficiency in Figma
• Ability to put user needs over your own preferences in design decisions
• Strong verbal and written communication with the ability to express design ideas
• Ability to put your ego aside and take feedback with an open mind