Big Data Engineer

PluginLive Technologies-  a recruitment tech company is hiring for First Source

About the organization:

Established in 2001, Firstsource Solutions Limited, an RP-Sanjiv Goenka Group company, is a specialized BPM  partner with hyper-focused, domain-centered teams and cutting-edge tech, data, and analytics. We provide transformational solutions and services to clients in healthcare, banking and financial services, communications, media, technology, and other diverse industries.

One thing drives every Firstsourcer – making it happen for our clients and solving their biggest challenges. With a team of 27,940+ Firstsourcers, we are a trusted growth partner for over 150 leading global brands, including several Fortune 500 and FTSE 100 companies and present in the US, the UK, Mexico, India, Australia, South Africa and Philippines.

Role Name- Customer Service Trainee

Type- Apprenticeship

Qualification & Background: Graduate (Fresher/BPO Experienced)

Location: Bengaluru, Mumbai and Chennai

Stipend

Chennai- 13k  (Backend role- DATA)

Bangalore- 18k (Voice and Email Chat role)

Mumbai- 18k (Voice and Email Chat role)

Pls note- there would be no deductions as the candidates would be hired as Apprentice for 12 months.

Work Type- Rotational Shifts

Pls note- Cab services will be provided to all the employees working during night shifts.

Position Requirements

- Basic knowledge of using MS office basic applications like Word, PowerPoint, Excel, Notes, etc.

Essential Skills:

• Willingness to work in rotating shifts (including night shifts)- 5 days a week.
• Communicate effectively, both orally and in writing.
• Flexibility to meet business requirements and fluctuating workload
• Organize, prioritize, and schedule work assignments.
• Hardworking and Smart working attitude with openness to feedback
• Have acceptable typing speed of at least 20 WPM/90% Accuracy

Roles & Responsibilities 

This role responds to customer queries and provide resolution, support and assistance to the customers pertaining to various products and services provided by our client through a blend/either of voice, email, web chat or backend documentation responses by delivering excellent customer service. Their goal is to educate and assist customers to make it as easy and as desirable as possible to do business.

• Deliver excellent customer service within shifts assigned including prompt resolution of customer related issues, complaints, enquiries or challenges.
• Should be abreast of all the key process related updates, SLAs, individual performance eventually contributing to team Performance.
• Grasp, comprehend & clear the training period with relevant tollgate scores.
• Attend all team briefing/meetings/coaching on a timely basis.
• Be knowledgeable of regular process changes provided.
• Seek guidance from Team leader/management and escalating when necessary or genuine needs arise.
• Maintain regular, reliable performance and attendance, including the daily schedule as assigned.
• Adhere to Company Code of Conduct & policies laid by the HR
• Handle inbound or outbound calls, chats, emails or data from customers (depending on process assigned)
• Connecting with customers, understand and empathize with their issues to provide the best suitable resolution at first contact where possible.
• On occasions, you may have to deliver what is seen as not-so-positive news, however make sure that a customer Understands the reasoning behind decisions that are made.
• Act as a team player and coordinate work respectfully with fellow members in co-ordination.
• Update relevant information accurately into the client’s systems and give constructive feedback to enhance systems and improve overall customer experience.
• Demonstrate a “can do” & “open-to-feedback” attitude, to develop a great working culture to help us achieve the best results.
• Work towards targets set, manage own time and prioritize tasks to meet through expected work discipline as a professional.
• Work closely with team leader by implementing the coaching aspects discussed for self and career development.

Position: Graphic Designer 

Department: Graphic Design 

Location: Gurgaon Haryana 

Reports To: Head of Dept. 

Company Overview: 

At BSDPL we are a dynamic and forward-thinking company known for delivering cutting-edge design solutions that elevate brands and engage audiences. We’re looking for a highly skilled Graphic Designer to join our creative team. This is a fantastic opportunity for an individual with exceptional design talent and experience using the latest industry-standard software and tools.  

Key Responsibilities: 

• Create visually engaging graphics for websites, social media, marketing campaigns, brochures, presentations, and other digital/print materials. 
• Develop design concepts that communicate a clear message and align with brand identity and objectives. 
• Present design ideas and concepts to the creative team and stakeholders for feedback and refinement. 
• Utilize the latest industry-standard design software and tools such as Adobe Creative Suite like Illustrator(must), Photoshop(must), InDesign and After Effects (good to have). 
• Keep up with the latest trends and innovations in design tools and software and apply them to your work. 
• Collaborate with other designers to maintain consistency in design direction across different platforms and media. 
• Design a variety of creative assets for digital channels, including website design, social media posts, email templates, display ads, etc. 
• Produce print-ready designs for marketing materials such as brochures, flyers, posters, banners, and packaging. 
• Stay updated with current design trends, industry innovations, and emerging design tools. 

Skills: 

• Expert knowledge of design software including Adobe Creative Suite (Photoshop, Illustrator, InDesign, After Effects) etc. 
• Strong experience of typography, color theory, composition, and design principles(must). 
• Experience designing for both digital and print formats. 
• Strong attention to detail and ability to maintain consistency across all designs. 
• Ability to work in a fast-paced environment while managing multiple projects and deadlines. 
• Strong communication skills to articulate design concepts and ideas clearly to non-design stakeholders. 

Qualifications: 

• Education: Graduate in any field (B.A., B.com., BBA, or any other discipline)  
• Experience: 2+ years of professional graphic design experience. 
• Certification in design. 
•  

Working Hours: 

• Full-time position with 9:30AM to 6:30PM working hours (Mon to Sat) 

Note: Final job confirmation process will take a minimum of 15 days after feedback evaluation. 

Job Details:

As a Software engineer you will be able to challenge the idea of “impossible”, producing results that are elegant, simple and don’t require a team of experts to decode. You are driven by innovation, fresh ideas and new ways to produce high quality solutions. 

Job Description:

Position Summary:

We are looking for a Cloud developer responsible for the development and maintenance of cloud applications deployed in AWS environment. Your primary focus will be the development of such applications and their integration with other services. A commitment to open mind, problem solving, ability to learn, and creating quality products is essential.

Responsibilities:

• Ensure the performance, quality, and responsiveness of services
• Collaborate with a team to define, design, and ship new features
• Innovative thinking of finding solutions to needs
• Identify and correct bottlenecks and fix bugs
• Help maintain code quality, automatization and documentation
• Use Agile Scrum Methodology for software development
• Develop unit tests for all new code
• Provide code reviews for all new code and participate to code reviews of other people
• Diagnose and resolve complex level issues of application
• Participate in interactions with all levels of personnel with different teams
• Design and build services on top of AWS

Skills:

• Strong knowledge of Python
• Strong knowledge of Web Services (Rest or SOAP APIs)
• Strong knowledge of React JS or any other JavaScript
• Solid understanding of object-oriented programming
• Knowledge of Java and Spring Boot is good to have
• Knowledge of AWS is good to have
• Knowledge of TypeScript is good to have
• Knowledge of Linux is good to have
• Knowledge of HTML and CSS is good to have
• Knowledge of AWS CloudFormation is good to have
• Knowledge of Elasticsearch is good to have
• Familiarity with continuous integration
• Any authorized Java, AWS, Linux, or Python certifications will be value added
• Min 2 years of work experience in relevant technologies
• Excellent interpersonal and written communication skills

Job Description:

Look for candidates who are preferably immediate joiners and have stability in career

Skills - DS Algorithms, Oops Concept,

Job Brief-

·       Understand product requirements and come up with solution approaches

·       Build and enhance large scale domain centric applications

·       Deploy high quality deliverables into production adhering to the security, compliance and SDLC guidelines

Candidate must have experience 5+ years in automation

• At least two projects experience in automating mobile applications on mobile platforms (Android and iOS)
• Proven track record in integrating end to end process of mobile automation deployment solutions with CI/CD pipeline and running on emulators and physical devices
• Experience in creating branches and workflows using Git
• Experience in Appium, testng, cucumber, selenium, page factory, maven
• Experience with tools & applications such as JIRA, Confluence, BitBucket, Git
• Designs, develops, maintains, and troubleshoots automated suites of tests
• Work with developers to get bugs reproduced and tested
• Very good in java OOPs Concepts
• Good analytical and communication skills
• Strong Automation Scripting experience

Role and Responsibilities

•  Working with front-end developers and providing server-side algorithms of user-facing web application elements.
• Coding and creating functional web applications, optimizing code for increasing response time and efficiency.
• Analyzing the goals and requirements, efficiently handling bugs and errors, and finding effective solutions for the same.
•  Interacting with the database for storing data and ensuring that every user has access to what they search.
•  Accomplishing the projects and goals within deadline.
• Managing APIs that are executed across the devices.
•  Involving in defining the architecture of the system.

Required skills

• In-depth knowledge of PHP and related frameworks like Laravel, Codeigniter, Yii. Competent in Ruby, Python, nodeJs, and Java will be an added advantage.
• Good Communication, Analytical, Logical, and Leadership skills.
• Knowledge of front-end technologies, such as Angular, React, HTML, CSS, and JavaScript will be preferred.
• Capable of managing a hosting environment along with database administration such as MySQL, Oracle.
• Excellent knowledge of APIs (REST, SOAP) and Web services.
• Ability to scale applications to handle the load changes.
• Knowledge of accessibility and security compliance.
• Good to have experience in version control, such as GIT.

We are looking for passionate TIBCO BW developer, would like to;

●Play an important role in our agile software development team

●Use new technologies and solve thrilling development tasks

●Write clean and reusable code with page performance in mind

●Deliver rich, engaging and unmatched user experience

●Continuously update and expand the existing product

Skills & Requirements:

Below is a list of preferred requirements. Bear in mind that we always favor talent, energy, and a history of being a “top performer” over any specific skill set.

●BTech/MS in Computer Science or related fields or extensive software development experience

●Should have 2- 6 experience in Tibco Business Works

●Must be hands on with TIBCO Business Works5.x along with TIBCO Administrator, TIBCO EMS, FTP, SFTP Pallets, XML technologies (XML, WSDL, XSD), Web Services (SOAP over JMS), Rest Services

●Work experience on TIBCO Business Works6.x, TIBCO ADB/File Adapters would be an added advantage

●Should be able to work with business stake holders and understand the business requirements and able to create necessary TIBCO integration interface