Big Data Engineer

Customer Success Manager

Ridy, Inc. — Bengaluru or Chennai, India | Full-time | U.S. Business Hours

Drive adoption, retention, and growth across Ridy’s U.S. real estate portfolio: join Ridy as a Customer Success Manager and help the world’s leading real estate owners deliver carbon-free mobility to their tenants and employees.

About Ridy

Ridy is a climate-tech electric mobility startup serving corporate campuses and commercial and residential real estate. We partner with leading real estate owners to improve sustainability and well-being through carbon-free transportation. Our bikes, e-bikes, e-scooters, charging stations, and supporting technology help clients cut their carbon footprint and build more sustainable communities.

Ridy is used by some of the largest U.S. corporations and real estate companies leading the shift to electrified transportation, including Tishman Speyer, Hines, Alexandria Real Estate, Boston Properties, Beacon Capital Partners, Lincoln Property Company, the U.S. Department of Energy, Greystar, JLL, CBRE, and many other influential real estate owners.

Role Overview

You will own a portfolio of Ridy’s U.S. customers, accountable for the health, adoption, and renewal of every account. Working directly with property managers, tenant experience teams, and building operations, you will drive ridership, design engagement programs, present quarterly business reviews built on utilization data, lead renewals, and find expansion opportunities across your customers’ portfolios. The role is based in Bengaluru or Chennai, reports to the CEO, and works U.S. business hours alongside Ridy’s U.S. account management, sales, and fleet operations teams.

The Day-to-Day Responsibilities

Account Ownership

•   Serve as the primary point of contact for customers across your assigned portfolio

•   Run a structured cadence of check-ins and quarterly business reviews, presenting utilization data to customer stakeholders

•   Build and maintain trusted relationships that position Ridy as a long-term partner

•   Maintain accurate CRM records of account interactions, renewal dates, and account health indicators

Adoption & Engagement

•   Plan and execute the engagement calendar for customers, including launch campaigns & rider incentives

•   Equip on-site tenant experience teams with playbooks and collateral so they can run activations independently

•   Monitor ridership and utilization data weekly, identify properties trending below target, and intervene early

•   Build customer-facing presentations, reports, and program materials using PowerPoint/Google Slides and Excel/Google Sheets

Renewals & Growth

•   Own the renewal calendar for your portfolio and build a data-supported business case for each

•   Lead upgrade and expansion conversations, including fleet expansions, additional charging infrastructure, and service tier changes

•   Expand into additional properties within existing customer portfolios

•   Exceed retention, adoption, and expansion targets

Cross-Functional Collaboration

•   Partner with Ridy’s fleet operations team on vehicle uptime, maintenance escalations, and charging station issues affecting your properties

•   Escalate and track customer issues to resolution, keeping stakeholders informed

•   Provide structured feedback to the leadership team on customer needs, service gaps, and product opportunities

Qualifications

•   3-5 years of experience in customer success, account management, or B2B sales at a startup or high-growth technology company in India

•   Demonstrated ownership of a book of accounts or a quota covering renewals, retention, or expansion — not just onboarding or support

•   Experience working with U.S. or international customers

•   Excellent written and verbal English, with the ability to engage senior corporate and real estate decision-makers

•   Strong analytical skills — able to work with usage data, spot trends, and build a clear performance narrative

•   Proficiency with CRM platforms (HubSpot, Salesforce, Zoho, Attio, or similar) and modern sales and customer success tooling (Apollo, Outreach, LinkedIn Sales Navigator, or similar)

•   Advanced proficiency in PowerPoint/Google Slides and Excel/Google Sheets

•   Comfortable with collaboration tools including Slack, Notion, Zoom/Google Meet, and modern task and project trackers

•   Outstanding organization and a self-starter mindset, comfortable with autonomy in a fast-paced environment

•   Able to work U.S. business hours long term

Preferred Qualifications

•   Exposure to technology, B2B sales, B2B customer success, proptech, real estate, hospitality, or mobility

•   Experience planning and running customer events, community programs, or engagement campaigns

•   Familiarity with AI tools for research, drafting, analysis, and productivity

•   An interest in sustainability, climate tech, or the future of transportation

What We Offer

•   Competitive annual compensation of ₹8 LPA - ₹12 LPA, structured as a fixed base plus performance-linked variable pay. Final compensation will reflect the candidate’s qualifications and experience.

•   Comprehensive health coverage

•   Paid time off and public holidays

•   A motivated team passionate about sustainability and electric mobility

•   Ownership of a portfolio of accounts with leading U.S. real estate owners and corporations

•   Direct mentorship from and daily collaboration with Ridy’s founding team

•   Career growth at a fast-growing climate-tech company, with the opportunity to help shape Ridy’s customer success practice as it expands

•   Opportunity to influence the future of urban planning, real estate, mobility, and sustainability

Sizzle.gg is an exciting new startup that’s changing the world of gaming.  At Sizzle, we’re building AI to automate gaming highlights, directly from Twitch and YouTube streams. We’re looking for a superstar front-end engineer that can work closely with UI/UX designers and continuously improve our site.  

You will:

• Work closely with UI/UX designers and the management team to make iterative enhancements to the website, using React, HTML & CSS
• Keep iterating and improving our client video player in React and Meteor.js
• Run numerous A/B tests on the website design, layout, color scheme, button placement, images/videos, and other objects to optimize time on site and conversion
• Create other online assets in similar style, such as HTML emails, ad landing pages, and more
• Work closely with marketing and management team to ensure successful adoption of the app, and make iterative changes to make them more user-friendly
• Work with the rest of the engineering team (back-end engineers, AI engineers) to optimize the user experience across both the site and the apps

You should have the following qualities:

• Must be an expert in React.js, HTML5, HTML, CSS, and related web technologies.  Ideally also have expertise in Meteor.js.
• Must have expertise in Bootstrap and have built responsive websites with high polish
• Familiarity with AWS environments
• Excited about working in a fast-changing startup environment
• Have a point of view on designs, usability, and delivering what the user wants
• Willingness to learn rapidly on the job, try different things, and deliver results
• Ideally a gamer or someone interested in watching gaming content online
• Looking for someone in Bangalore or willing to relocate

Job description

Role & responsibilities

1. Lead Identification: Identify qualified prospects and navigate company structures to pinpoint decision-makers.
2. Outbound Prospecting: Generate appointments through proactive outbound prospecting techniques.
3. Collaboration: Collaborate directly with sales and marketing departments to discover opportunities from leads.
4. Outreach Methods: Utilize a combination of outreach mechanisms, such as calls, emails, marketing automation tools (e.g., HubSpot), LinkedIn InMails, etc., to nurture leads.
5. Lead Conversion: Pursue leads with persistence to convert them into business opportunities.
6. Continuous Learning: Familiarize yourself with, leverage, and help evolve the company's demand generation process.

Preferred candidate profile

1. Experience: Minimum of 1 year in Business Development, preferably catering to international clients in the US region within a Software/High Tech company.
2. Attitude: Fearless, willing to take intelligent risks, and ready to work hard.
3. Daily Activity: Should maintain a high volume of outbound calling activity while preserving a positive and energetic demeanor.
4. Problem Solving: Capable of addressing challenges and finding solutions.
5. Teamwork: Ability to work collaboratively in a team environment.
6. Communication Skills: Must be articulate with a robust business acumen and have persuasive communication abilities.

Perks and benefits

- Good Salary as per the industry benchmarks

- Flexible Work environment with 4 + 1 days hybrid model

- Free lunch & dinner buffet

- Doorstep cab drop facility.

- We also provide great incentives, bonus plans and opportunities to employees.

Position: Salesforce Developer

Company: REI Systems India Pvt Ltd www.reisystems.in

Location: Baner, Pune

Job Description

Looking for a technically savvy Salesforce Developer with min. 3 years of experience exclusively in Salesforce platform with experience in Force.com implementation and product development projects.

The Salesforce Developer is expected to work as a team player and also an individual contributor taking ownership of all technical aspects involved in end-to-end implementation of Salesforce projects – primarily development using Lightning Component, Visual Force and Apex, Triggers, API integration, Data Migration, Deployment & Release, Analysis, Design and Documentation.

Experience: Min. 3 years in core Salesforce with customization & coding experience.

Skills & Experience

•      Must have: Experience in Apex, Triggers, customization, coding

•      Good to have: Aura Development, LWC, Salesforce Admin, Apex, Visualforce, JavaScript, Angular

•      Strong in OOPs concepts, VisualForce, Apex programming – Classes, Triggers, SOQL, SOSL, SOAP/REST API, Test Classes

•      Working knowledge of Bulk Triggers, API based integration, Batch Apex

•      Well versed in at least two of the following - HTML/CSS, XML, JavaScript, JQuery etc.

•      Data modeling skills – Object modelling, Object relationships, junction objects, Schema Builder

•      Well versed in Sales Cloud, Service Cloud, AppExchange software, Chatter

•      Systems integration and implementation experience with external databases or third party systems like MS SQL Server, Oracle, SAP, Magento, SharePoint, Box.com, Amazon Cloud Drive, Google Drive integration etc.

•      Must have accomplished SFDC certification - DEV401 or DEV501.

•      Experience in data migration from other CRM software (at least one) - Siebel, SAP, ACT, PeopleSoft, NetSuite, etc.

•      Strong experience in writing effective code, unit testing, test classes, code coverage, build & deployment through change sets, Eclipse based Force.com IDE, migration tools

•      Functional & Admin Skills – Configuration, Customization, User Management, Security Access, Reports, Dashboards, Workflows, Approvals, Page Layouts, Record Types, Assignment Rules, Validation Rules, Object Relationships, Schema Builder, Desktop integration, Mobile integration, Data Import/Export, data management tools – data loader, workbench etc.

•      Strong in problem solving, analytical skills with ability to learn quickly, adapt with priorities and business needs and self-organized with project delivery consciousness

•      Strong communication skills – must be clear and effective in both written and verbal communication

Responsibilities

•      Analyze and review business, functional, and technical requirements

•      Document and develop code according to specifications and standards

•      Prepare test data and plan and conduct basic unit or module testing

•      Provide support for quality assurance testing and defect resolution

•      Participate in project team meetings and communicate effectively with peers, architects, system analysts,

•      Business analysts, project managers, quality control, and across other technology team boundaries, reporting project status as required

•      May be required to be on call to provide support on a need-to basis

•      Accountable for systems analysis, technical design, coding, unit testing, data quality and documentation of the assigned project(s)

•      Work closely with Solution Architect, Business Analyst, Junior Developers, QA team

•      Play key role in development activities to build customized solutions

•      Responsible for code quality, build, deployment and release management activities

•      Participate and/or lead the project related meetings with customer representative and internal/external stakeholders

•      Actively participate in requirements gathering, UAT support, Deployment & Release activities and also should provide Customer Training as and when required

•      Must be a self-starter, quick learner, organized, committed, able to work on multiple priorities and flexible as per project needs.

•      Follow and recommend best practices – coding standards and development procedures

•      Document functional requirements, technical requirements, development processes and any other duties assigned on demand as per project requirements

•      Actively contribute, guide and participate in training other developers – knowledge sessions, best practices, innovative ideas etc.

Education and Training

•      Bachelor’s degree in computer science or a related field required.

•      Masters’ degree in Computer Science or a related field preferred.

Other Desirable Skills (Not mandatory)

•      Programming languages/frameworks such as Java/JSP/PHP/C#.Net, JSON, JQuery, AJAX is an added advantage

•      Strong skills in data management including data capture, warehousing, segmentation, mining, storing, cleansing and security

•      Knowledge of third party continuous integration tools like Jenkins, Cruise Control etc.

•      Having Sales Cloud/Service Cloud implementation Consultant certification is an added advantage

•      Experience in any of the Version Control tools like Github, Subversion, Perforce, SfOpticon etc.

•      Familiar with SDLC Agile (Scrum) project methodologies

Interested candidates can share below details:

1. Total experience & Relevant experience in Salesforce Developer? Any experience in LWC?

2. Current CTC & Expected CTC:

3. Notice period. How immediately can you join us?

4. Are you holding any other offers? If yes, How much?

5. Location

6. Do you have a personal laptop/Desktop in good working condition?

• Drive UI/UX & design aspects of the platform Innovate on UX to provide the best possible experience to the customer
• Convert UI design wireframes to functional UI (HTML/CSS/JS)
• Build high performant UI features
• Optimise existing features for better performance
• Build reusable code and libraries for future use
• Complete the assigned features with validations
• Should take end-to-end ownership and pride in building assigned features
• Collaborate across the teams to define, design, and ship new features
• Budget work and stick to the deadlines
• Requirements
  
  • 3+ years of experience as a front-end developer
  • At least one product built and published
  • Proven experience in building/or been a lead contributor in a tech set-up
  • Strong analytical and structural thinking skills
  • Passion to build beautiful, responsive and performant user experiences
  • Strong understanding and fundamentals in Javascript & JQuery
  • Proficient in React.js, material design concepts, UI/UX best practices and design standards
  • Willing to work on pure Javascript based projects as well as React.js based projects
  • Proficient understanding of cross-browser compatibility issues and their solutions.
  • Proficient in HTML5 CSS3
  • Proficient with CSS preprocessors LESS and SASS

What you will be doing

You will join our team as our Senior PHP Developer (Laravel) and your main responsibilities will be to:

• Write clean and maintainable code with good test coverage.
• Implement new features in collaboration with our design team.
• Optimize existing code to perfection with special attention to performance and maintainability.
• Do a code review of your colleagues work.

You and our future-proof stack

• We seek a balance between sticking with what works and fearlessly exploring the new.
• We use the latest stable version of PHP 7|8 because it allows us to write better code using features like strict type declarations, typed class properties and arrow functions.
• We leverage the elegance, simplicity and readability of the latest Laravel version.
• We want to spend our precious time on things that matter the most; that's why we perfect our easy to run the development environment with Homestead and custom scripts.
• We write and run tests with PHPUnit and http://cypress.io/">JavaScript End to End Testing Framework.
• We have a great set of tools to maintain the code quality and run on CI/CD (psalm (error level 4), rector, phpcs, php-cs-fixer, phpcpd etc.)
• We use Rector to maintain our code quality.
• We’re constantly refactoring our front-end code intending to reach front-end heaven:
• Laravel Blade template engine.
• PostCSS to maximize the power of modern CSS.
• Webpack for perfect control over front-end assets.
• Latest JS with support for ES2020 features. To accomplish this we use the latest Babel releases.

We ❤ CI (Continuous Integration) and CD (Continuous Delivery) so we usually deploy a few releases per day: Zero downtime. Just a few buttons to push. No sweaty palms.

We care deeply about the Developer Experience (DX) of our codebase and tools. DX and DevOps is our middle name: Git, GitHub, HTTP/2, Assets CDN, AWS, Enterprise SSDs on our high-spec servers, and much more.

About you

• You have expert knowledge of PHP.
• You have expert knowledge of Laravel.
• You have experience with test-driven development (TDD).
• You have 6+ years of experience working professionally with OOP.
• Your work is based on a solid foundation in computer science fundamentals from data structures and algorithms to design patterns.
• You are an engineer by mindset and always try to understand how things work under the hood.
• You have substantial experience working with RESTful web services and ORM concepts.
• You love to learn through doing. You’re ready to put in some hard work to expand your skills.
• You speak and write acceptable English – not perfect English, just acceptable
• You are a team player and you don't bring your ego to work. 
• You are self-motivated and self-disciplined and thus work well in a flat hierarchy with lots of freedom.
• You love to have creative freedom, make independent judgments and live up to the responsibility that comes with that freedom.
• You love to create tangible results—every hour and every day.
• You love to make a positive impact on the world and the lives of others.