Backtesting pro

Candidate should have 2+ years of experience working with engineering teams

2. Candidate should have Experience delivering tech projects (data infra / API / AI-ML)

3. Candidate should have Strong SDLC + technical understanding (code-level discussions)

4. Candidate should have Cloud + CI/CD + DevOps familiarity

5. Candidate should have Programming knowledge (Python/Java) + SQL

6. Candidate should have Experience with Project Management and engineering tools (Jira, GitHub, Notion, Slack)

7. Candidate should have Strong skills in sprint planning, roadmap ownership, project tracking, and delivery management

8. Candidate should have Excellent stakeholder management & communication skills

9. Candidate should be Open to travel across India as per project requirem

About MyOperator

MyOperator is a Business AI Operator, a category-leader that unifies WhatsApp, Calls, and AI-powered chat & voice bots into one intelligent business communication platform. Unlike fragmented communication tools, MyOperator combines automation, intelligence, and workflow integration to help businesses run WhatsApp campaigns, manage calls, deploy AI chatbots, and track performance — all from a single, no-code platform. Trusted by 12,000+ brands including Amazon, Domino's, Apollo, and Razorpay, MyOperator enables faster responses, higher resolution rates, and scalable customer engagement — without fragmented tools or increased headcount.

Role Overview

The Team Lead Customer Success will lead a team of Customer Success Representatives, ensuring high levels of customer satisfaction, retention, and growth. This role involves managing team performance, driving process improvements, and fostering strong customer relationships. 

Responsibilities: 

Revenue Growth and Retention: 

• Drive upsell and cross-sell initiatives to maximize customer value. 
• Implement strategies for revenue retention and expansion within the existing customer base.
• Monitor and improve product adoption rates among customers. 
• Develop and execute churn management strategies to minimize customer attrition.

Team Leadership and Management: 

• Lead, mentor, and develop a team of Customer Success Representatives
• Set team goals, monitor performance, and provide regular feedback and coaching.
• Conduct performance reviews and identify training needs. 
• Ensure team adherence to established processes and best practices. 

Customer Relationship Management: 

• Oversee and manage key customer relationships. 
• Address and resolve escalated customer issues in a timely and effective manner.
• Proactively identify and mitigate potential customer risks. 
• Drive customer satisfaction and loyalty initiatives. 

Client Onboarding: 

• Oversee the onboarding process for new clients, ensuring a satisfactory experience.
• Develop and refine onboarding procedures to facilitate future upsell and cross-sell opportunities. 

Process Improvement and Optimization: 

• Identify areas for process improvement within the Customer Success department.
• Develop and implement strategies to enhance efficiency and effectiveness.
• Monitor key metrics and generate reports on team and customer performance.
• Utilize data to make informed decisions and drive continuous improvement. 

Collaboration and Communication: 

• Collaborate with other departments, including Sales, Product, and Support, to ensure a seamless customer experience. 
• Communicate effectively with team members, management, and customers.
• Participate in meetings and provide updates on team activities and customer issues. 

Qualifications

• Bachelor’s degree in Business Administration, Marketing, or a related field.
• 3+ years of experience in customer success and account management. 
• 2+ years of prior experience in a team lead or management role. 
• Proven experience in customer success, account management, 
• Proven team management experience.
• Strong communication, interpersonal, and problem-solving skills. 
• Proficiency in CRM software and other relevant tools. 
• Experience in the cloud telephony or SaaS industry is a plus. 

Key Skills: 

• Leadership and team management 
• Customer relationship management 
• Process improvement 
• Communication and interpersonal skills 
• Problem-solving 
• Data analysis 
• CRM software proficiency 

Additional Information 

• Opportunity for growth and advancement. 
• Dynamic and collaborative work environment 
• Chance to work with cutting-edge technology and solutions.

We are seeking a seasoned Engineering Lead with deep expertise in workflow orchestration systems, stateful execution engines, and distributed task runtimes. You will architect the next generation of our DAG-based runtime, develop the infrastructure for agentic workflow composition, and drive execution excellence across engineering. This role combines hands-on systems design with technical leadership and team mentorship.

Key Responsibilities

1. Architect & Build the Swarm Runtime

• Design and implement a DAG-based orchestration engine using Temporal, Argo Workflows, or equivalent event-driven runtimes.
• Build a scalable primitive registry for tasks, operators, guards, and computational nodes.
• Architect a robust scheduler capable of handling event triggers, retries, backoffs, and distributed coordination.

2. Develop the Workflow Composition Layer

• Define and build a YAML/JSON-based DSL for describing agentic workflows, dependencies, and execution semantics.
• Create a schema-driven rules engine ensuring validations, model calls, parallelism, conditional branching, and approval gates are seamlessly integrated.

3. Orchestration Logic & Runtime Intelligence

• Implement orchestration logic that coordinates:
• Validation layers
• Model calls (LLMs, embedding engines, external APIs)
• Human-in-the-loop approval gates
• Stateful transitions and checkpointing
• Ensure deterministic execution, traceability, and safe rollback mechanisms.

4. Workflow Certification & Automated Testing

• Define certification standards for every workflow type, including:
• Functional correctness
• Latency and concurrency thresholds
• Error-handling expectations
• Observability and trace coverage
• Build automated regression test suites validating workflow integrity before deployment.

5. Engineering Leadership & Delivery

• Lead, mentor, and grow a team of backend and systems engineers.
• Drive sprint planning, reviews, engineering discipline, and roadmap execution.
• Own runtime delivery deadlines, cross-team coordination, and release quality.

6. Observability, Reliability & Production Excellence

• Instrument the runtime with observability hooks: metrics, tracing, structured logs, and execution heatmaps.
• Build robust retry logic, distributed locks, idempotency guards, and failover strategies.
• Improve runtime stability, throughput, and scale characteristics.

Requirements

Must-Have

• 8+ years of backend engineering experience building high-scale systems.
• 3+ years leading teams focused on workflows, automation, orchestration, or distributed runtimes.
• Deep understanding of:
• Stateful orchestration engines (Temporal, Step Functions, Argo, Airflow)
• Message queues, pub/sub systems, and event-driven patterns
• Retry logic, compensating transactions, and idempotent operations
• Distributed tracing, observability pipelines, and health checks
• Strong background in concurrent programming, async task management, and execution models.
• Hands-on experience with at least one systems language or backend stack (Python, Go, Rust, Node).

Nice-to-Have

• Experience building workflow DSLs or schema-driven interpreters.
• Familiarity with LLM pipelines, agentic runtimes, or AI-driven workflow automation.
• Knowledge of Kubernetes-based runtime environments and workflow controllers.
• Experience with pluggable architecture design, sandboxing, or execution policies.

What This Role Offers

• Ownership of the core execution engine powering Perceive Now’s intelligent automation platform.
• A high-impact leadership position shaping architectural strategy and engineering culture.
• The opportunity to solve cutting-edge problems at the intersection of orchestration, distributed systems, and AI.

Deliver sales target by generating leads and converting them.

• Can Do Attitude
• Challenge Saturated Paradigms
• Inquisitiveness
• Unlearn And Relearn

Job description

A medical representative promotes and sells pharmaceutical products to healthcare specialists, such as doctors and pharmacists. They provide information about various products' benefits, usage and dosage, to increase product awareness and sales.

Role: Field Sales Executive

Industry Type: Pharmaceutical & Life Sciences

Department: Sales & Business Development

Employment Type: Full Time, Permanent

Role Category: Retail & B2C Sales

Education

UG: Any Graduate

Key Skills

Commercial awareness. Presentation skills. Research skills. Resilience. The ability to negotiate and collaborate. Patience. Strong interpersonal and communication skills. Organizational skills.

Following are the things that we are looking for in our NodeJS developer:

• Full SDLC knowledge, preferably in an agile environment.
• Strong written and verbal communication skills. Strong critical thinking & problem solving skills.
• Understanding of Unix / Linux based systems.
• Hands-on exposure to deeply linked relational databases – preferably in MySQL
• Ability to take a feature or product through the full Software Development Life Cycle.
• Strong communication skills, including the ability to both collaborate well and also the ability to convey technical ideas and concepts to non-technical stakeholders.
• Identify the interaction needs and how the API. must be developed based on design comps, product specs, etc.
• Continuously evaluate and implement new technologies to maximize development efficiency.
• Address and prioritize production level bugs and application performance improvements.
• An adaptable attitude and understanding of the agile methodology.
• Unit-test code for robustness, including edge cases, usability, and general reliability.
• Collaborate with cross-functional teams to define, design, and release new features.