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Key Responsibilities:

• Develop and execute a strategic vision for customer support, aligned with company goals and customer-centric values.
• Lead, mentor, and grow a high-performing customer support team, fostering a culture of excellence and empathy.
• Establish and track key performance indicators (KPIs) to measure support team efficiency, response time, and customer satisfaction.
• Implement scalable processes, tools, and systems to handle support inquiries across multiple channels (email, chat, phone, social media).
• Collaborate closely with product and engineering teams to identify and resolve product-related issues and advocate for customer-centric improvements.
• Create and maintain a knowledge base, FAQs, and self-service resources to empower customers and reduce support ticket volume.
• Analyze support trends and customer feedback to inform product development and enhance the overall customer experience.
• Manage escalations and ensure timely and effective resolution of complex customer issues.
• Drive initiatives to improve customer retention, engagement, and loyalty through exceptional service.

We are looking "SAP Project Manager" for Reputed Client @ Permanent Role.

Experience: 10+ Yrs

• Min 2-3 years of experience in PMO 

• Good in communication skills and reporting skills 

• Knowledge on SAP and high level Process 

• Knowledge on finance process 

• Knowledge on Project execution Process 

• Should be willing to travel and should be committed

We are seeking a highly motivated Sales Executive to join our dynamic team. As a Sales Executive, you will play a crucial role in driving the growth and success of our organisation. You will be responsible for identifying and pursuing new business opportunities, developing and maintaining client relationships, and achieving sales targets. The ideal candidate should have a strong background in CRM sales, IT sales, DGM sales, and B.

Requirements:

1. Proficiency in English
2. Bachelor's degree in Business Administration, Marketing, or a related field.
3. Proven experience as a Business Development Executive or in a similar sales role, preferably with 2-3 years of experience.
4. Strong knowledge and understanding of CRM sales, IT sales, DGM sales, and B2B sales processes.
5. Excellent communication and interpersonal skills, with the ability to build and maintain relationships at all levels.
6. Demonstrated ability to meet or exceed sales targets and deliver results.
7. Strong negotiation and closing skills.
8. Self-motivated and target-oriented, with the ability to work independently and as part of a team.
9. Proficiency in using CRM software and other sales tools to track leads, opportunities, and sales activities.
10. Strong analytical and problem-solving skills.
11. Willingness to travel as needed.

Sales executives are responsible for selling a company’s products or services to potential customers. They are often regarded as the face of the company and the primary point of contact for clients.

A sales executive usually performs the following tasks:

• Find new business opportunities and customers
• Contact potential customers to showcase company products or services
• Develop relationships with existing customers and keep in touch with them
• Negotiate prices and terms with customers
• Prepare sales contracts and keep track of sales activities
• Work with other team members to ensure customer satisfaction

Requirements
1. 5-7 Years of hands-on development on Android
2. Extensive understanding of Architectures - both old and new -> MVC to MVVM To Clean
3. Excellent In-depth understanding of Java and Kotlin Programming Languages
4. 2+ Years of managing android developers
5. Have worked on or scaled an app to more than 1mn downloads
6. Obsessed about long term solutions, yet understands business requirements to deliver projects quickly
7. Good understanding of backend technologies for better cross teamwork
8. Obsessed about app ratings, app vitals, and crash-free apps

Responsibilities

1. Lead the Testbook Android Team of 12+ Android Developers
2. Own the Testbook Android App (2Cr+ Installs) and its related 500+ Apps
3. Work extensively with Product Managers to deliver quality products and features
4. Improve the App Architecture and drive processes for code reviews, releases.
5. Take up occasional challenging Android coding tasks

About Us : 

• A minimum of 3yrs of coding as an iOS Developer.
• In-depth experience with Swift and Xcode.
• Up to date with the latest Cocoa and iOS trends.
• Understanding of UI Kit, Core Animation, Interactions, GCD & Networking.
• Excellent understanding of design patterns & Object Oriented Programming.
• Understanding of analytics, remote reporting and measurements.
• Experience of working with Continuous Integration (CI) and Unit Testing on iOS.
• Experience with API’s and core data.
• Excellent debugging skills.
• Experience working with Git.
• Knowledge of socket based networking desirable.
• Understanding of the iOS ecosystem (APNs, Code signing, iTunes Connect, TestFlight).

Job Description:-

• Job Title:- PHP Developers
• :- 2-4 years
• Work Location:- CG Road, Ahmedabad
• Job Type: Full-time
• Day shift:- Monday to Saturday
• Office 10 to 7:30pm

Skills:-

• Strong experience with PHP / WordPress / Laravel. Laravel is a must.
• Strong experience with JavaScript / JQuery
• Experience with HTML / CSS
• Experience with MySQL with profiling and query optimization and Linux understanding is a must.
• In depth knowledge of object-oriented PHP and Laravel 5 PHP Framework
• Strong skills in PHP based framework
• Developers with deep knowledge and experience of building WordPress CMS websites, plugins, theme development & customization.
• Experience with MVC, Entity Framework, Webform, Web API, and business layer and front-end technologies Understanding of front-end technologies such as HTML5, CSS3
• Knowledge in AngularJS, NodeJS, MongoDB preferred.
• Solve complex performance problems and architectural challenges.
• Keep abreast of new trends and best practices in web development.