Backend Engineer

• Strong B2B Tech / SaaS Sales Profile, with a focus on Global Large Enterprises
• Mandatory (Experience 1): Must have minimum 8+ YOE in B2B Tech Sales for complex ERP Tech, B2B SaaS, or Tech Product Sales.
• Mandatory (Experience 2) : Must have 2+ YOE in B2B SaaS Sales.
• Mandatory (Experience 3): Must have minimum 2+ YOE in dealing with Direct Sales to Large Enterprise accounts in US Market.
• Mandatory (Experience 4): Must have handled deal / ticket size of average 70K+ USD and 750K+ USD of Annual Target.
• Mandatory (Experience 5): Must have experience with long sales cycles (3 to 6-months) for complex ERP solutions, consultative selling, and working with CXO-level stakeholders
• Mandatory (Experience 6): Must have seen strong career growth/promotions in last 5 years, and should be a Senior Manager or above in the current role
• Mandatory (Compensation): Current total compensation (Fixed + Variable) must be ₹60 LPA or above.

Preferred

• Preferred (Experience): Some managing/mentoring experience is a plus.
• Preferred (Education) - MBA from Tier-1 Colleges

Preferred Companies

Target Companies (1) - 6sense, Anaplan, Airtable, Avalara, Browserstack, Chargebee, Datatrain, Drivetrain, Druva, Freshworks, Gusto, Hackerrank, Highradius, HubSpot, Intercom, Kissflow, Moengage, Mosaic Tech, Ordway, Outplay, Paperflite, Planful, QuickBooks, Ramp, Revenuehero, Rippling, Rocketium

Target Companies (2) - Sezzle, Slack, Spendesk, Sprinto, Stripe, SuperOps, Survey Sparrow, Vanta, Whatfix, Xero, Zeda.io, Zoho, zycus, Darwinbox, Entropik, Everstage, Facilio, Growfin, Growfin.ai, Haptik, Interviewbit, Lead Squared, Leadle, Prezent, Recko, Recruiterflow, SentientGeeks, Spendflo, Squadstack, Vertice, Zenoti

Job Summary

We are seeking a skilled ServiceNow ITSM Specialist with proven experience in implementing and managing IT Service Management (ITSM) modules. The ideal candidate will bring at least 3 years of relevant hands-on ITSM experience on the ServiceNow platform. This role involves configuring, enhancing, and supporting ITSM processes to drive efficient service delivery and alignment with ITIL best practices.

Key Responsibilities

• Implement and configure ServiceNow IT Service Management (ITSM) modules, including Incident, Problem, Change, Request, Knowledge, and Service Catalog.

• Maintain and enhance existing ITSM processes to align with ITIL best practices.

• Collaborate with stakeholders to define and document requirements, translating them into workflows and automated processes.

• Manage and optimize workflows, SLAs, and business rules to improve service delivery and operational efficiency.

• Develop and maintain reports, dashboards, and KPIs to track ITSM performance and service quality.

• Troubleshoot and resolve technical issues related to ITSM modules and integrations.

• Partner with ServiceNow developers, architects, and external vendors to implement platform enhancements.

• Ensure ITSM processes comply with internal policies, IT governance, and audit requirements.

• Support training, documentation, and adoption of ITSM best practices across business units.

Required Skills & Qualifications

• 3+ years of relevant, hands-on experience working with ServiceNow ITSM modules.

• CIS–ITSM certification is preferred.

• Strong understanding of ITIL framework and ITSM lifecycle.

• Experience with Service Catalog, SLA management, and CMDB integration with ITSM.

• Ability to analyze service performance and present insights to stakeholders.

• Excellent communication, documentation, and stakeholder management skills.

Nice-to-Have Skills

• ITIL v4 Foundation certification.

• Experience with ServiceNow scripting (JavaScript, Glide).

• Familiarity with Virtual Agent, Flow Designer, and third-party ITSM integrations.

• Exposure to agile methodologies and additional ServiceNow modules (HRSD, CSM).

Company: Grey Chain AI

Location: Remote

Experience: 7+ Years

Employment Type: Full Time

About the Role

We are looking for a Senior Python AI Engineer who will lead the design, development, and delivery of production-grade GenAI and agentic AI solutions for global clients. This role requires a strong Python engineering background, experience working with foreign enterprise clients, and the ability to own delivery, guide teams, and build scalable AI systems.

You will work closely with product, engineering, and client stakeholders to deliver high-impact AI-driven platforms, intelligent agents, and LLM-powered systems.

Key Responsibilities

• Lead the design and development of Python-based AI systems, APIs, and microservices.
• Architect and build GenAI and agentic AI workflows using modern LLM frameworks.
• Own end-to-end delivery of AI projects for international clients, from requirement gathering to production deployment.
• Design and implement LLM pipelines, prompt workflows, and agent orchestration systems.
• Ensure reliability, scalability, and security of AI solutions in production.
• Mentor junior engineers and provide technical leadership to the team.
• Work closely with clients to understand business needs and translate them into robust AI solutions.
• Drive adoption of latest GenAI trends, tools, and best practices across projects.
• 
  

Must-Have Technical Skills

• 7+ years of hands-on experience in Python development, building scalable backend systems.
• Strong experience with Python frameworks and libraries (FastAPI, Flask, Pydantic, SQLAlchemy, etc.).
• Solid experience working with LLMs and GenAI systems (OpenAI, Claude, Gemini, open-source models).
• Good experience with agentic AI frameworks such as LangChain, LangGraph, LlamaIndex, or similar.
• Experience designing multi-agent workflows, tool calling, and prompt pipelines.
• Strong understanding of REST APIs, microservices, and cloud-native architectures.
• Experience deploying AI solutions on AWS, Azure, or GCP.
• Knowledge of MLOps / LLMOps, model monitoring, evaluation, and logging.
• Proficiency with Git, CI/CD, and production deployment pipelines.

Leadership & Client-Facing Experience

• Proven experience leading engineering teams or acting as a technical lead.
• Strong experience working directly with foreign or enterprise clients.
• Ability to gather requirements, propose solutions, and own delivery outcomes.
• Comfortable presenting technical concepts to non-technical stakeholders.

What We Look For

• Excellent communication, comprehension, and presentation skills.
• High level of ownership, accountability, and reliability.
• Self-driven professional who can operate independently in a remote setup.
• Strong problem-solving mindset and attention to detail.
• Passion for GenAI, agentic systems, and emerging AI trends.

Why Grey Chain AI

Grey Chain AI is a Generative AI-as-a-Service and Digital Transformation company trusted by global brands such as UNICEF, BOSE, KFINTECH, WHO, and Fortune 500 companies. We build real-world, production-ready AI systems that drive business impact across industries like BFSI, Non-profits, Retail, and Consulting.

Here, you won’t just experiment with AI — you will build, deploy, and scale it for the real world.

Key aspects of this role:

• Maintain, update, and enhance ITSM environment including Incident, Request, Problem, Change and Knowledge Management, Service Catalog, Service Portals, SLAs, Discovery, and Integrations

• Participate in the implementation and configuration of other ServiceNow products outside of ITSM to increase the adoption of the ServiceNow platform.

• Responsible for performing daily administration, issue resolution, and troubleshooting of the ServiceNow platform. Monitor health, usage, and overall compliance of ServiceNow and its applications.

To be the right fit, you will need:

• Minimum of 2 years of demonstrated experience in ServiceNow development and configuration.

• Proficient in developing, integrating and maintaining applications using ServiceNow Platform technology and tools.

• Understanding of and experience working with IT Service Management processes (Incident, Problem, Change, Release, SLM, Service Catalog), PPM/ITBM

• Understanding of IT and business requirements with ability to develop, test, deploy improvements, and update Manage and administer lists, filters, forms, platform interfaces (to other data sources) and the data within tables, import sets and the CMDB.

• Preferably certified in ServiceNow

Growth Specialist Trainee - Open to MBA Graduates

Overview: 

Coschool’s AI-powered learning platform embeds into the school system — enabling schools to transform student learning, ease the burden on teachers, and turn parents into learning partners. Coschool — the trusted AI partner for schools. With our AI-driven solution, schools can boost teacher efficiency and elevate student learning outcomes.       

A structured 45-day program designed for energetic and motivated freshers who want to build a career in EdTech sales. You will learn the SchoolAI product, understand the principal-level demo flow, practice sales pitches, and gain real-time exposure to school leadership conversations before transitioning into a full-time Growth Specialist role driving school acquisitions, demos and product adoption. 

As a Growth Specialist Trainee: 

You Get: 

• An intensive 4-week growth bootcamp with "AI as your trainer" to fast-track your learning. 
• Mentorship and guidance to develop a strong foundation in product-led growth and user metrics.
•  A dynamic startup culture with room to experiment, learn, and grow fast.
•  A clear career pathway: 45 days Training → Probation → Regular Role with exciting long-term opportunities.
•  Opportunity to work on global product.
•  Team that leads and scale the SchoolAi Product.
•  Successful completion of training boot camp and transition to onrolls. 

Your Key Responsibilities:

•  Complete all about Coschool & SchoolAI product modules on time and clear product assessments.
• Demonstrate strong understanding of product workflows for Principals, Teachers, Students, and Parents.
• Perform AI-led and peer role plays with clarity in pitch, demo flow, and objection handling.
• Develop your own pitch style and demo flow using key product messages, and deliver mock demos with clarity, creativity and strong communication as per evaluation standards.Shadow real demos and school interactions during the 15-day onsite phase.
• Maintain 100% attendance, punctuality, and timely completion of all tasks.
• Show professionalism, positive attitude, and coach ability throughout the program.
• Achieve benchmark scores required to qualify for the full-time Growth Specialist role.
•  Progress to the 15-day onsite phase only upon successfully clearing the 30-day training and assessments. 

Your Key Skills Requirement:

• Strong communication skills — clarity in interactions and confident in presentation.
• Street-smart, adaptable, and self-driven with a hunger to learn and grow.
• Willingness to work on the ground, analyze data, and suggest growth tactics based on evidence.
• Basic comfort with spreadsheets (Excel/Google Sheets) and understanding of users.
• Exposure to case studies, or any internships is a plus.

What We Need: 

• Education:  Final-year MBA (Marketing) student or a recently graduated MBA postgraduate (Marketing specialization preferred).
• Location: People Combine Office, Hyderabad. 

Training Phase Criteria:

•  The training begins with a 30-day assessment-based learning phase.
• Only candidates who successfully clear the 30-day assessments will move to the second phase.
• The 15-day in-office training phase is for candidates who qualify in the first phase.
• Candidates who do not clear the 30-day evaluation will not progress to the onsite training phase. 

Position Description:

Position Objectives:

SAP SCM Architect will involve in the implementation of SAP S/4HANA transformation program for customer. The Consultant should have good hands-on experiences on the SD, MM, PM, WM, PP, QM & IS-Retail modules of SAP. He/she will interact with the business and get the requirement to map it in SAP S/4HANA SCM modules. Must be able to guide the onsite and offshore functional and technical teams from SCM perspective. The person should be Bilingual (Able to Speak/Read/Write Thai and English language fluently)

The SAP SCM Architect should be able conduct workshop at client location to showcase the solution implemented in SAP S/4HANA as per the business requirements. He/she should be proficient in making configuration changes and deployment in both ECC and SAP S/4HANA.

Experience in Telecom Business will be preferable.

Key Relationships:

Onsite: Client IT and Business, TCS Project Manager and the rest of the TCS onsite functional/technical team

Offshore: TCS Offshore Project Manager, offshore functional/technical delivery team

Key Responsibilities:

The SAP SCM Architect is responsible for:

·       Participate/manage important client engagements regarding the implementation of mainly SAP S/4HANA SCM modules. Should be able to capture and translate business needs into functional specifications

·       Assist/Manage projects independently from blueprint to go-live by applying project management techniques as well as technical and business knowledge to ensure that high-quality results are obtained for customer.

·       Develop a high degree of S/4HANA product knowledge.

·       Design Build, enhance, maintain, and support the SCM solution.

·       Good experience in collaborating on integration with POS systems and integration of SCM modules with FI, CO, PS, etc. modules.

·       Map the current SAP ECC SCM processes into SAP S/4HANA.

·       Involve in design, development, integration of SAP S/4HANA system.

·       Actively share product and functional knowledge within the technical team

·       Lead the SCM project team

Position Specification:

Qualifications, Experience & Specialist Skills:

Essential:

The SAP SCM Architect must possess:

·       Mainly SAP SD, MM, PM, and preferable PP, QM & IS-Retail Functional Skills with at least 2 full cycle implementations in SAP S/4HANA.

Management Skills:

The SAP SCM Architect must be able to:

·       Connect with offshore team and guide technical teams.

·       Manage a team of SCM consultants and deliver quality solutions.

Interpersonal/Language Skills:

The SAP SCM Architect must be able to:

·       Guide and mentor junior associates and able to cross skill others

·       Able to work in teams at onsite and offshore location

·       Must be able to interact with Business End users

·       Must be able to Read/Write/Speak Thai and English languages fluently.

Company Profile:

Easebuzz is a payment solutions (fintech organisation) company which enables online merchants to accept, process and disburse payments through developer friendly APIs. We are focusing on building plug n play products including the payment infrastructure to solve complete business problems. Definitely a wonderful place where all the actions related to payments, lending, subscription, eKYC is happening at the same time.

We have been consistently profitable and are constantly developing new innovative products, as a result, we are able to grow 4x over the past year alone. We are well capitalised and have recently closed a fundraise of $4M in March, 2021 from prominent VC firms and angel investors. The company is based out of Pune and has a total strength of 180 employees. Easebuzz’s corporate culture is tied into the vision of building a workplace which breeds open communication and minimal bureaucracy. An equal opportunity employer, we welcome and encourage diversity in the workplace. One thing you can be sure of is that you will be surrounded by colleagues who are committed to helping each other grow.

Easebuzz Pvt. Ltd. has its presence in Pune, Bangalore, Gurugram.

Salary: As per company standards.

Designation: Data Engineering

Location: Pune

Experience with ETL, Data Modeling, and Data Architecture

Design, build and operationalize large scale enterprise data solutions and applications using one or more of AWS data and analytics services in combination with 3rd parties
- Spark, EMR, DynamoDB, RedShift, Kinesis, Lambda, Glue.

Experience with AWS cloud data lake for development of real-time or near real-time use cases

Experience with messaging systems such as Kafka/Kinesis for real time data ingestion and processing

Build data pipeline frameworks to automate high-volume and real-time data delivery

Create prototypes and proof-of-concepts for iterative development.

Experience with NoSQL databases, such as DynamoDB, MongoDB etc

Create and maintain optimal data pipeline architecture,

Identify, design, and implement internal process improvements: automating manual processes, optimizing data delivery, re-designing infrastructure for greater scalability, etc.

Build the infrastructure required for optimal extraction, transformation, and loading of data from a wide variety of data sources using SQL and AWS ‘big data’ technologies.

Build analytics tools that utilize the data pipeline to provide actionable insights into customer acquisition, operational efficiency and other key business performance metrics.

Work with stakeholders including the Executive, Product, Data and Design teams to assist with data-related technical issues and support their data infrastructure needs.

Keep our data separated and secure across national boundaries through multiple data centers and AWS regions.

Create data tools for analytics and data scientist team members that assist them in building and optimizing our product into an innovative industry leader.

Evangelize a very high standard of quality, reliability and performance for data models and algorithms that can be streamlined into the engineering and sciences workflow

Build and enhance data pipeline architecture by designing and implementing data ingestion solutions.

Employment Type

Full-time