Customer care executive

Roles & Responsibilities

• Assist in recruitment: job postings, resume screening, interview scheduling.
• Support onboarding and maintain employee records.
• Help with HR operations, documentation, and data entry.
• Coordinate employee engagement activities and training sessions.
• Prepare basic HR reports (attendance, leaves, etc.).
• Ensure confidentiality and assist in implementing HR policies.

Job Summary :

As a Firmware Developer, you will be responsible for designing, developing, and optimizing embedded firmware for Bluetooth Low Energy (BLE) medical devices. You will collaborate closely with mobile, cloud, and hardware teams to ensure seamless communication and system reliability.

Location : Hyderabad

Key Responsibilities

● Firmware Development – Architect, implement, and optimize robust embedded firmware for BLE-based medical devices.

● BLE Communication – Ensure reliable BLE communication by fine-tuning GATT profiles, GAP settings, and connection parameters.

● Memory & Performance Optimization – Manage static memory allocation, flash memory layout, and power efficiency in resource-constrained environments.

● Cross-Platform BLE Handling – Work with mobile teams to handle BLE behavior inconsistencies across iOS and Android.

● Debugging & Optimization – Utilize BLE sniffers, debugging tools, and real-time logging to troubleshoot firmware issues.

● Security & Compliance – Implement secure pairing, bonding, and OTA firmware updates while adhering to medical device standards.

Required Skills & Expertise

● Strong experience of 4+ years in Firmware/Embedded Development. ● Strong knowledge of BLE stack APIs (GATT, GAP, L2CAP) and BLE protocol internals (advertising, connection events, link layer).

● Proficiency in C for embedded systems, with expertise in static memory management.

● Experience with wear leveling, sector erase schemes, and endurance techniques.

● Familiarity with BLE connectivity challenges on iOS & Android and ability to mitigate inconsistencies.

● Hands-on experience with Debugging like Wireshark, TI SmartRF Sniffer, or equivalent.

● Exposure to BLE-based cloud workflows and real-time data synchronization.

● RTOS Knowledge, Understanding of task scheduling, ISR management, and power-optimized firmware.

● Experience with TI CC2640R2F & TI-RTOS is a plus.

Nice to Have

● OTA Firmware Updates: Experience with secure BLE pairing, bonding, and firmware upgrade mechanisms.

● Embedded Diagnostic Tools: Ability to develop real-time diagnostics for memory usage, BLE packet flow, and connection stability trends.

Why Join Monitra Healthcare?

🔬 Impact-Driven Work: Build life-saving medical technologies that make a real difference.

🚀 Cutting-Edge Tech: Work with advanced BLE, IoT, and AI-powered healthcare solutions.

🤝 Collaborative Team: Engage with a multidisciplinary team of engineers, data scientists, and healthcare experts.

🔗 Join us in shaping the future of connected healthcare!

• Advanced Design Creation: Produce visually stunning designs for digital marketing, web graphics, social media, infographics, presentations, and print media.
• Web Graphics Expertise: Design high-quality visuals optimized for web usage (e.g., banners, web animations, interactive infographics) to enhance user engagement and experience.
• Mastery of Design Software: Expert-level use of Photoshop, Illustrator, After Effects, and Premiere Pro to create static, dynamic, and motion designs.
• Video Editing & Motion Graphics: Use tools like Premiere Pro, After Effects, and Final Cut Pro (FCP) for editing videos, creating motion graphics, and enhancing video content.
• AI-Powered Tools: Leverage AI-based tools like DALL·E, MidJourney, RunwayML, or Generative Fill in Photoshop to explore new creative possibilities, automate repetitive tasks, and improve design efficiency.
• 3D & Interactive Designs: Incorporate 3D modeling tools such as Blender or Cinema 4D to create immersive and interactive designs, particularly for web visuals and presentations.
• Design Automation & Scripting: Explore automation techniques using Photoshop Scripts, Illustrator Actions, or Figma Plugins for increased efficiency in repetitive design tasks.
• Web-Based Graphics & SVG Animations: Create scalable vector graphics (SVGs), CSS animations, and other web-optimized assets that are responsive and fast-loading, enhancing the performance of Ken Research's digital platforms.

Roles and Responsibilities:

• Combine excellent abstract reasoning ability to document, architect, develop and test software with the commitment to excellence/defect free before being deployed.
• Write and implement low latency applications & software solutions that integrate with different systems.
• Rapidly incorporate new technologies as required & deliver successfully by self.
• Work closely with mentors, team members, team leads, program managers and stakeholders to investigate, fix, optimize, test and deploy high quality solutions.
• Drive the technical design, implementation and maintenance of larger tech initiatives geared toward improving and scaling of products.
• Accurately schedule & and track progress of self & team members. Create end to end Work Breakdown & estimates for modules being implemented.
• Participate in planning & recognizing inconsistencies (e.g., scope, resources, feasibility, usability, customer value, etc.) in product requirements and alert the Project Mentor. Handle independently or assist the Mentor in building, testing, and documenting product releases.
• Support the team in deploying product functionality & assist the TLs in troubleshooting in the production environment.
• Proactively promote Tech Culture by writing blogs, making presentations which will help you learn & grow.
• Effectively communicate one-on-one with on-shore / off-shore product teams / developers; gather and clarify requirements from technical folks / product managers / business teams.
• Proactively assist and serve as a role model for the team members to follow the team software development process; consistently innovate the team processes to improve team productivity and quality.

Skill Set:

• Strong Analytical, Problem Solving Skills and participates in all activities with urgency, a results orientation, and a strong work ethic.
• Must have technical knowledge of Python.
• Must have hands-on experience in developing Restful APIs and Web Services.
• Knowledge of Django (or any other established Python web frameworks) would be a plus.
• Knowledge of Angular or React or similar technologies would be an added advantage.
• Strong experience with relational (PostgreSQL, MySQL) and/or NoSQL databases.
• Experience with unit testing and test-driven development.
• Experience working with Linux/Unix Operating system & comfortable with command line.
• Experience with modern software engineering workflows and tools (e.g. Agile, JIRA, Git, CI/CD, Amazon Web Services, Observability and Monitoring tools like ELK, Datadog, NewRelic, etc.).
• Experience in all areas of SDLC, including architecture and design, development, and testing.
• Extremely passionate about code reviews, engineering best practices and mentoring/coaching the developers to make them successful.
• Excellent understanding of feature estimation and ability to communicate issues and risks that may impact timelines, budget, or resources.
• Experience with Agile development lifecycle.
• Can gather and clarify requirements from technical folks / product managers / business teams.
• Lead by example & act as a role model for the team.

How will you grow here:

• Work in multiple projects & teams spread across different domains and technologies.
• Work & interact directly with senior directors in an open and flat hierarchical structure.
• You can own all aspects of leading software products and projects.
• You get to work with top-notch engineers and leaders with decades of experience in building and delivering great software.
• Work with CXOs / Senior Directors of various emergent companies in US & India.
• Get involved with the newest products, latest technologies and different methodologies.
• Opportunity to Mentor the Best and Get Mentored by the Best.

• Events, activities and outings aplenty (We really party hard!).
• A stimulating and energetic work environment which encourages creativity.
• Hackathons, Gaming Evenings, Poker Nights and much more!
• Flexible Timings, Flexible Holiday Calendar, Work from Home Option.
• Competitive salary (best in the industry).
• Beverages and snacks throughout the day, on the house!
• Recreation center to let off some steam.
• Office lunch option (fresh and savoury ghar ka khana).
• Medical Insurance (stay healthy, stay happy)

The District Sales Manager will oversee sales activities within a defined territory and manage sales representatives and distributors.

• Trains sales representatives and distributors in assigned territory.
• Organizes sales schedules of assigned staff.
• To act like a bridge between the company and distributor with providing stock reports and product inventories.
• Conducts performance evaluations that are timely and constructive.
• Handles disciplinary action against employees as needed and in accordance with company policy.
• Mostly to coordinate with Sales executives from his assigned district.
• Sales the company’s products in an assigned territory.
• Monitors existing accounts and regularly communicates with primary contacts for the account.
• Works to establish new accounts in the territory.
• Works toward increasing sales growth in the territory at an established ratedetermined by Company.
• To provide map coordinates and beat plans.
• Performs other related duties as assigned.

• Ability to build and maintain business relationships with clients.
• Excellent verbal and written communication skills.
• Excellent management and leadership skills.
• Excellent time management skills.
• Ability to multitask and complete work while traveling.

• Bachelor’s degree in any domain.
• 3-4 years of core field sales/ marketing experience required.

Location: KEONJHAR