Customer care executive

• 4+ years of professional experience in Cloud FinOps, IT Financial Management, or Cloud Cost Governance within an IT organization.
• 6-8 years of overall experience in Cloud Infrastructure Management, DevOps, Software Development, or related technical roles with hands-on cloud platform expertise
• Hands-on experience with native cloud cost management tools (e.g., AWS Cost Explorer, Azure Cost Management, OCI Cost Analysis) and/or third-party FinOps platforms (e.g., Cloudability, CloudHealth, Apptio).
• Proven experience working within the FinOps domain in a large enterprise environment.
• Strong background in building and managing custom reports, dashboards, and financial insights.
• Deep understanding of cloud financial management practices, including chargeback/showback models, cost savings and avoidance tracking, variance analysis, and financial forecasting.
• Solid knowledge of cloud provider pricing models, billing structures, and optimization strategies.
• Practical experience with cloud optimization and governance practices such as anomaly detection, capacity planning, rightsizing, tagging strategies, and storage lifecycle policies.
• Skilled in leveraging automation to drive operational efficiency in cloud cost management processes.
• Strong analytical and data storytelling skills, with the ability to collect, interpret, and present complex financial and technical data to diverse audiences.
• Experience developing KPIs, scorecards, and metrics aligned with business goals and industry benchmarks.
• Ability to influence and drive change management initiatives that increase adoption and maturity of FinOps practices.
• Highly results-driven, detail-oriented, and goal-focused, with a passion for continuous improvement.
• Strong communicator and collaborative team player with a passion for mentoring and educating others.
• Strong proficiency in Python and SQL for data analysis, automation, and tool development, with demonstrated experience building production-grade scripts and applications.
• Hands-on development experience building automation solutions, APIs, or internal tools for cloud management or financial operations.
• Practical experience with GenAI technologies including prompt engineering, and integrating LLM APIs (OpenAI, Claude, Bedrock) into business workflows.
• Experience with Infrastructure as Code (Terraform etc.) and CI/CD pipelines for deploying FinOps automation and tooling.
• Familiarity with data visualization libraries (e.g. PowerBI ) and building interactive dashboards programmatically.
• Knowledge of ML/AI frameworks is a plus.
• Experience building chatbots or conversational AI interfaces for internal tooling is a plus.
• FinOps Certified Practitioner.
• AWS, Azure, or OCI cloud certifications are preferred

Overview:

We’re looking for a technically strong and pragmatic mechanical professional who can balance communication with hands-on execution. This role requires someone who understands the intricacies of mechanical systems, can review and manage complex drawings,manage engineering teams and also represents Hanomi confidently in technical discussions with clients and partners.

You’ll work closely with our product, engineering, and client teams to ensure that designs not only meet technical standards but are also production-ready.

Key Responsibilities:

• Lead and manage a team of mechanical engineers and drafters, fostering a culture of quality, accountability, and continuous improvement.
• Oversee the review, preparation, and management of mechanical drawings and associated documentation to meet client standards.
• Act as the primary technical liaison with clients, partners, and internal teams, ensuring clear and effective communication on project status, technical issues, and solutions.
• Provide hands-on technical guidance and support, stepping in directly for critical tasks and complex problem-solving as needed.
• Collaborate cross-functionally with product and engineering teams to refine and optimize AI-driven drawing generation platform.
• Drive project execution, resource planning, and timeline management to ensure on-time delivery of high-quality outputs.

Requirements:

• Minimum 10 years of experience in mechanical engineering or drafting, with at least 3-5 years in a managerial or team lead role.
• Strong technical expertise in mechanical design principles, CAD systems (preferably NX, SolidWorks, Creo, CATIA), and 2D/3D drafting workflows.
• Proven leadership skills with the ability to manage, mentor, and motivate multidisciplinary teams.
• Excellent communication skills in English and Hindi, capable of engaging with diverse stakeholders including clients and technical teams.
• Pragmatic, proactive, and comfortable adapting to dynamic project needs and tight deadlines.
• Experience in client-facing roles and project management is highly desirable.

Project Manager cum Product manager job responsibilities: -

• Define specifications and business requirements.
• Create User Stories/Acceptance criteria.
• Work with all the stakeholders to understand the pain areas and needs. Identify opportunities to address pain points and provide a seamless experience for end users.
• Closely work with the technology team and other stakeholders to communicate the requirements and develop features.
• Perform quality assurance; make sure the newly developed solutions are working as per the acceptance criteria.
• Perform RCA and identify solutions for customer complaints and issues.
• Constantly be on the lookout for ways to improve, discover issues and deliver the highest value to the customer.
• Research and come up with Innovative ideas to improve the application and customer experience.
• Competition landscape tracking. Analyze leading market players and competitors to gain insights and implement innovative solutions to gain a competitive advantage over other apps.

Looking for freelance?

We are seeking a freelance Data Engineer with 7+ years of experience

Skills Required: Deep knowledge in any cloud (AWS, Azure , Google cloud), Data bricks, Data lakes, Data Ware housing Python/Scala , SQL, BI, and other analytics systems

What we are looking for

We are seeking an experienced Senior Data Engineer with experience in architecture, design, and development of highly scalable data integration and data engineering processes

• The Senior Consultant must have a strong understanding and experience with data & analytics solution architecture, including data warehousing, data lakes, ETL/ELT workload patterns, and related BI & analytics systems
• Strong in scripting languages like Python, Scala
• 5+ years of hands-on experience with one or more of these data integration/ETL tools.
• Experience building on-prem data warehousing solutions.
• Experience with designing and developing ETLs, Data Marts, Star Schema
• Designing a data warehouse solution using Synapse or Azure SQL DB
• Experience building pipelines using Synapse or Azure Data Factory to ingest data from various sources
• Understanding of integration run times available in Azure.
• Advanced working SQL knowledge and experience working with relational databases, and queries. authoring (SQL) as well as working familiarity with a variety of database

• Prospecting, generating, qualifying, and following up on leads and appointment setting for the external sales team
• Direct email marketing/cold calling to key clients and prospects
• Collaboratively work with the sales, and marketing team to develop lead generation strategies to generate lead opportunities with prospective customers
• Initiates lead/demand generation strategies that include inbound/outbound sales and marketing campaigns and initiatives
• Research, track, maintain, and update leads
• Develop a strong knowledge of the company’s products and services to facilitate the sales process
• Achieving sales lead generation and appointment quota

Key Responsibilities:

• Inside Sales
• Lead Generation
• Executive Email marketing and Cold calling
• International sales experience preferred
• Relevant IT/ERP sales experience preferred

• Bachelors/ Masters degree in computer science, Engineering or a related subject
• Minimum of 5 years of work experience in mobile application development
• Proficiency in Problem Solving, Data Structures, and Algorithms
• Strong knowledge of design concepts and constraints on mobile platforms
• Proficiency in Java/ Android/ Excellent in Kotlin & Flutter language
• Demonstrable experience building excellent mobile apps that are currently in Google PlayStore
• MVP/ MVVM architecture
• Firebase services
• Local databases (SQLite, firebase DB)/ORM (Green DAO, Room)
• Experience with a scalable architecture, while maintaining a hands-on role with code development
• Excellent teamwork skills, flexibility, and ability to handle multiple tasks
• Excellent analytical, problem-solving skills and Setting & following targets and timelines
• High proficiency in Android frameworks and core components
• Bug fixing

Exposure to development and implementation practices in a modern systems environment together with exposure to working in a project team particularly with reference to industry methodologies, e.g. Agile, continuous delivery, etc

• At least 3-5 years of experience building and maintaining AWS infrastructure (VPC, EC2, Security Groups, IAM, ECS, CodeDeploy, CloudFront, S3)
• Strong understanding of how to secure AWS environments and meet compliance requirements
• Experience using DevOps methodology and Infrastructure as Code
• Automation / CI/CD tools – Bitbucket Pipelines, Jenkins
• Infrastructure as code – Terraform, Cloudformation, etc
• Strong experience deploying and managing infrastructure with Terraform
• Automated provisioning and configuration management – Ansible, Chef, Puppet
• Experience with Docker, GitHub, Jenkins, ELK and deploying applications on AWS
• Improve CI/CD processes, support software builds and CI/CD of the development departments
• Develop, maintain, and optimize automated deployment code for development, test, staging and production environments