Customer care executive

2–4 years of hands-on experience managing Google Ads and Meta Ads campaigns for D2C or consumer brands.

Strong command of Google Ads Manager, Facebook Business Manager, and Google Analytics (GA4).

Experience in Shopify/landing page integrations and performance tracking tools like Hotjar, Mixpanel, or similar is a plus.

Proven ability to analyze campaign data and draw actionable insights.

Strong creative instincts with the ability to brief and collaborate with design/content teams.

Experience working in a startup, D2C brand, or digital agency environment preferred.

Bachelor's degree in Marketing, Advertising, Business, or a related field.

Responsibilities:

• Develop application modules independently and fix any bugs promptly.
• Perform unit testing for the development work carried out
• Act as a mentor to the junior resources and provide technical guidance.
• Troubleshoot problems and provide solutions.
• Conduct and participate in project planning & scheduling, design discussions, and provide assistance during testing.
• Remain up to date with the modern industry practices involved in designing & developing high-quality software.
• Ability to perform engineering and identify and fix bottlenecks.

Must have

• Must have at least 2 years of experience in MERN Stack development.
• Technical documentation as the requirements of the project.
• Must possess strong analytical skills to be able to break down complex problems into smaller atomic units of work.
• Good knowledge of Express.js, React and JS libraries.
• Clear understanding of JavaScript and Typescript.
• Sound understanding of MVC and design patterns.
• Excellent grasp of data structures and designing and developing ReST APIs.
• Good skills in either RDBMS (e.g. MySQL or PostgreSQL) or NoSQL (MongoDB or equivalent).
• Experience in developing responsive web applications.
• Good communication skills.
• Willingness to learn and adopt new technologies in a short period of time as required by the project.
• Sound understanding of Agile and Scrum methodologies and ability to participate in Sprint ceremonies.

Nice to have:

• Good grasp of UI / UX concepts
• Experience in using Git & VSCode.
• Knowledge of AWS, Azure, CI / CD, Gitflow, shell scripting
• Ability to build/own/maintain a comprehensive set of component libraries for a React JS UI
• Ability to design/develop for cross-browser/device compatibility

We strive to create an environment where differences are not only accepted but greatly valued; where everyone can make the most of their capabilities and potential. We promote meritocracy, competence and a sharing of ideas and opinions. We are driven by data and believe the diversity, agility, generosity, and curiosity of our people is what sets us apart as an organization and helps us thrive.

1. Conduct counseling sessions addressing IT-related matters

2. Evaluate students' technical skills and align them with career interests in the IT field

3. Collaborate with parents, teachers, and students to comprehend their specific IT-related needs

4. Develop personalized academic and career plans tailored for the IT industry

5. Guide academic improvement, emphasizing IT skill development

6. Assist in cultivating technical skills relevant to the IT sector

7. Coordinate informative sessions on IT courses and career pathways

8. Maintain accurate records of student's progress and counselling sessions

Requirements:

1. Education: Minimum of 12th pass or Graduation

2. Experience: 1 year, preferably with a 12th-grade qualification

3. Languages: Proficient in English

4. Skills: Strong communication, active listening, and empathy, particularly within an IT context

Skill(s) required

English Proficiency (Spoken)

Headquartered in Bangalore, our client is the world's first cross-border neobank that focuses on credit and banking requirements of those migrating from India to the US. This revolutionary startup helps you apply for a bank account and a high-limit credit card with minimal documentation and absolutely no application fee while you are still in your home country.

The company is truly simplifying the financial world by making global financial products easily accessible to global citizens. Their mission is backed by tier 1 VCs and they have already raised in excess of 55 mn dollars within the last one year.

As a ORM Specialist, you will be responsible for online content, tracking and analysis of reputation factors and successful management of brand’s reputation.

• Facilitating problem resolution along with other questions
• Consistently creating an exceptional consumer experience with each contact via inbound / outbound post/ tweet/ email
• Ensuring that all written communication is carried out as per the set procedures
• Working towards enhancing and building the organization’s reputation by constantly measuring the effectiveness of your strategies
• Establishing policies and procedures, systems and standards that will avoid any negative impacts on the organization

Desired Candidate Profile

• A degree in digital marketing, social media marketing/branding is recommended
• Bachelors or Masters in Business Management or Mass Communication would be preferred
• Working knowledge/familiarity with social listening tools
• Minimum 2 years of Escalation handling experience on the Social Media Platform
• Experience in Customer Centric approach
• Excellent written communication skills
• Able to work under pressure
• Experience in FinTech industry would be an added advantage    

• Prototype, design, implement, unit test, and maintain Windows-based software applications
• Participate in cross-functional project teams to develop medical device software
• Work with multi-discipline teams on new product introduction project while adhering to software development and source control processes
• Document software, write technical specifications for interfaces and testing

Qualifications

• Bachelor’s degree in Software Engineering, Computer Science or related field with no less than 9+ years of experience
• Experience designing and developing C++ based solutions and experience with any user interface development (MFC)
• Expert in Unit Testing, OOA/OOD development methodologies, and design principles
• Experience in Agile development processes and philosophies
• History of timely delivery while ensuring a quality focus
• Ability to work well with people and be both highly motivated and motivating
• Ability to work in a fast-paced, and often ambiguous environment where continuous improvement is a way of life
• Ability to work independently and proactively with minimal direction.

Nice to Have

• Experience in medical device design & development is a plus
• Experience in IVD instrumentation, such as clinical chemistry, immunoassay, hematology, urinalysis, molecular, microbiology, or flow cytometry systems is a plus
• Understanding of software development processes for a regulated environment (ISO9000/FDA) is a plus
• Experience in software code and build management is a plus