Customer care executive at EBS Worldwide Services · Amanora Chambers, Pune · 0 - 2 years · ₹2L - ₹3L / yr · Raised funding · Posted 14 Jul 2025

- Initiate outbound calls to potential customers to introduce and promote products/services.
- Conduct follow-up calls to nurture leads.
- Build rapport with potential customers.
- Identify potential leads through effective questioning and conversation.
- Meet and exceed daily, weekly, and monthly sales targets.
- Efficiently manage call time to maximize productivity and achieve sales goals.
- Follow predefined scripts while adapting to customer responses to maintain consistency.

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Role Description:
The role is a full-time, on-site position based in our HSR Layout, Bengaluru office. The tele sales professional will conduct outbound and inbound calls to engage potential and existing clients, present Life Designer’s services, and convert leads into opportunities.
Day-to-day tasks include understanding client needs, explaining service offerings, updating CRM records, and following up on prospects to close sales. The role also involves coordinating with internal teams, providing clear communication to clients, and maintaining high standards of customer experience.
Qualifications:
- Strong Sales skills with the ability to generate leads, pitch services, and close deals over the phone.
- Excellent Communication abilities, including clear verbal communication, active listening, and professional phone etiquette.
- Customer Service and Customer Support skills to handle inquiries, resolve basic issues, and build long-term client relationships.
- Experience in Training or a willingness to learn sales scripts, product knowledge, and tele sales best practices.
- Proven experience in tele-sales, inside sales, or a similar client-facing role, preferably in tech, digital, or service industries.
- Comfort using CRM tools, call tracking systems, and basic productivity software.
- Ability to work in a fast-paced environment, meet targets, and manage multiple leads simultaneously.
Minimum educational qualification: A high school diploma; a bachelor’s degree in business, marketing, or related fields is an advantage.
Sales Representative
We seek a skilled and driven Sales Representative who excels in a fast-paced sales environment. This
individual will contribute to the attainment of lead acquisition and conversion goals by engaging in
calls, collaborating with channel partners, visiting prospective clients in-person and generating
interest while qualifying prospects.
Responsibilities:
1. Establishing connections with company CXOs through LinkedIn, understanding their needs, and
initiating initial discussions with the relevant channel head.
2. Conducting daily calls to follow up on generated leads, both inbound and outbound, to
assess their qualification.
3. Handling both inbound and outbound calls to evaluate lead qualifications.
4. Comprehending client requirements and effectively presenting product
offerings.
5. Qualifying leads and forwarding them to the respective stakeholders.
Requirements:
1. Demonstrated expertise in handling incoming and outgoing calls.
2. 0 to 1 years of sales experience, preferably in the Fintech sector.
3. Proven track record in successful lead generation.
B2B sales experience is essential.
4. Fundamental knowledge of business banking and lending products.
5. Proficient in managing a high volume of calls daily with a strong phone
presence.
6. Familiarity with CRM systems, such as Freshworks or equivalent.
7. Exceptional verbal and written communication skills.
Effective listening and presentation capabilities.
8. Ability to multitask, prioritize, and efficiently manage time.
9. Previous experience in a financial organization is
advantageous.
Role Description The Tele Sales role is a full-time, on-site position based in Bengaluru. The tele sales professional will conduct outbound and inbound calls to engage potential and existing clients, present Life Designer’s services, and convert leads into opportunities. Day-to-day tasks include understanding client needs, explaining service offerings, updating CRM records, and following up on prospects to close sales. The role also involves coordinating with internal teams, providing clear communication to clients, and maintaining high standards of customer experience.
Qualifications
Strong Sales skills with the ability to generate leads, pitch services, and close deals over the phone.
Excellent Communication abilities, including clear verbal communication, active listening, and professional phone etiquette.
Customer Service and Customer Support skills to handle inquiries, resolve basic issues, and build long-term client relationships.
Experience in Training or a willingness to learn sales scripts, product knowledge, and tele sales best practices.
Proven experience in tele sales, inside sales, or a similar client-facing role, preferably in tech, digital, or service industries.
Comfort using CRM tools, call tracking systems, and basic productivity software.
Ability to work in a fast-paced environment, meet targets, and manage multiple leads simultaneously.
Minimum educational qualification of a high school diploma; a bachelor’s degree in business, marketing, or related fields is an advantage.
Job description
We are looking for enthusiastic Telesales executives to join our team and drive sales through effective telephone-based outreach.
Key Responsibilities
Outbound Calls: Make outbound calls to prospective customers to promote and sell our products/services.
Sales Conversion: Effectively convert leads into sales by understanding customer requirements and offering tailored solutions.
Follow-Up: Conduct follow-up calls to nurture leads and close sales opportunities.
Record Keeping: Maintain accurate records of calls, sales, and customer interactions in the CRM system.
Target Achievement: Meet and exceed daily, weekly, and monthly sales targets and KPIs.
Team Collaboration: Work closely with other team members to share best practices and improve sales strategies. Strong communication and negotiation skills
Engage with prospective customers through calls, virtual meetings, and other communication channels. Understand customer requirements and recommend suitable solutions. Build strong relationships with potential customers and address their queries effectively. Follow up with leads and convert them into successful sales. Meet and exceed individual sales targets and performance metrics. Maintain accurate records of customer interactions and sales activities in CRM systems. Collaborate with internal teams to ensure a seamless customer experience. Stay updated on product offerings, industry trends, and competitor activities
- Identify and approach potential customers through field visits, cold calling, and referrals.
- Generate new leads and convert prospects into customers.
- Conduct regular client meetings and product/service presentations.
- Build and maintain strong relationships with existing and potential customers.
- Understand customer requirements and recommend suitable solutions.
- Follow up with leads and maintain an active sales pipeline.
Job Description:
Job Title: Sales Representative – US Process
Location: Mumbai, India (Work from Office)
Shift: US Shift (Night Shift)
Experience: 3+ years in US Sales / International BPO
Job Overview:
We are looking for highly motivated Sales Executives to join our US process for apprication.com. The role involves handling inbound & outbound sales calls, engaging with potential clients, and closing deals.
Candidates with strong communication skills, a proven sales track record, and US sales experience will be preferred.
Key Responsibilities:
Engage & Qualify Leads: Speak with US-based businesses, understand their requirements.
Sales & Closure: Handle objections, provide customized solutions, and close deals efficiently.
Follow-ups & Relationship Building: Maintain regular follow-ups with potential customers via calls, emails, and messages.
Achieve Sales Targets: Work towards monthly and quarterly sales goals with a strong result-driven approach.
CRM Management: Maintain detailed records of customer interactions, follow-ups, and sales closures in the CRM system.
Market Insights: Stay updated on industry trends, competitors, and new sales techniques to optimize conversions.
Required Skills & Qualifications:
✅ 3+ years of experience in US Sales / International BPO (mandatory)
✅ Proven experience in sales closures
✅ Strong communication skills in English (verbal & written)
✅ Ability to handle objections & negotiate effectively
✅ Confidence in handling US clients & overcoming cultural differences
✅ Ability to work in a target-driven environment
✅ Flexibility to work in US time zones (Night Shift)
Apply Now! If you have the skills and experience to succeed in this role, we want to hear from you.
Schedule appointments for the field sales team (if applicable).
Meet daily/weekly/monthly call and sales targets.
Build and maintain good customer relationships.
Provide feedback to the team to improve the calling process.
Required Skills & Qualifications:
Minimum 12th pass; graduation is a plus.
Good communication skills (Hindi/English or regional languages).
Basic computer knowledge and familiarity with CRM tools.
Ability to handle rejection and work under pressure.
Strong persuasion and negotiation skills.
Positive attitude and willingness to learn.
Preferred Experience:
0–2 years of experience in telesales, customer service, or BPO.
(Freshers with good communication skills are welcome.)
Work Location: In person
We are looking for a motivated and results-driven Sales Representative to join our growing team. In this role, you will identify new business opportunities, build strong customer relationships, and drive revenue growth. The ideal candidate is a strong communicator who thrives in a fast-paced environment and is comfortable managing a full sales cycle—from prospecting to closing deals.
Identify and generate new leads through calls, emails, and networking • Understand the client requirements and pitch the product to the customer accordingly. • Maintain good relationships with existing clients. • Schedule meetings or product demos with interested customers. • Conduct the demoes with the prospective customers either virtually or on field. • Follow up on leads and close sales deals • Achieve monthly targets • Maintain records of sales activities and customer interactions • Work closely with the sales and marketing team






