Quality Control

• Recruitment & Staffing: Attracting, interviewing, and hiring candidates for open positions.
• Employee Relations: Addressing employee concerns, managing workplace, and fostering a positive work environment.
• Performance Management: Implementing appraisal systems, setting performance standards, and providing feedback.
• Training & Development: Organizing training sessions, enhancing employee skills, and supporting career growth.
• Compliance & Policy Management: Ensuring adherence to labor laws and company policies, updating HR policies as needed.
• Payroll & Benefits Management: Overseeing payroll, administering benefits, and handling compensation matters.

About the Role:

We’re looking for a dynamic and results-oriented Sales Executive who is confident in communication, persuasive in approach, and passionate about driving business growth. The ideal candidate should be equally comfortable handling inside sales, marketing coordination, and client presentations.

Key Responsibilities:

• Identify, qualify, and convert leads through consultative and inside sales techniques.
• Develop and maintain long-term relationships with potential clients.
• Conduct engaging presentations/webinars, and product demos to explain IT solutions.
• Collaborate with the marketing team to execute lead-generation campaigns.
• Support in Sales & Operations Planning (S&OP) for pipeline forecasting and reporting.

Requirements:

• Proven experience in sales and webinar hosting/presentations (mandatory).
• Excellent public speaking and presentation skills.
• Strong interpersonal, communication, and persuasion skills.
• Comfortable with digital tools and webinar platforms (Zoom, Google Meet, etc.).
• Goal-oriented with a passion for delivering results.

About the company

Extramarks is a leading educational - technology company, creating student-friendly digital learning solutions and keeping pace with globalization and technology in education. We have been in the market for the last 13 years operating different verticals PAN India. We provide education learning techniques across India, Singapore, Kuwait, UAE and South Africa. We at Extramarks are looking for Customer Relations Executives tasked with leading a team of executives and maintaining fruitful relations with our existing customers. The priority is to assist the organization to acquire new customers, and to maintain a good relationship with our existing ones. This means effective business development and customer relations executives are in massive demand in nearly every job sector there is including business to business, business to customer and even non –profit organizations.

About the role

The role being offered is Customer Relations Executive for B2C segment. As a Customer relations executive, you will be required to maintain continuous contacts with our existing customers and ensure the highest level of Engagement score.

Location

Noida, India

Roles and responsibilities

1. Keep abreast with Extramarks latest offerings and best practices
2. Ensure smooth onboarding of the user/customer, and tell them about the features of the product for better engagement of the Customer
3. Maintain and strengthen relationship with existing customers
4. Collaborate with the support team (technical and academic) to address customer queries
5. Conducting in-depth needs assessments to better understand each customer’s requirements to ensure highest satisfaction and Higher Utlization of the Application
6. Prompting clients to upgrade their existing packages and to purchase additional offerings.
7. Harnessing relationships to generate leads from referrals to maximize our profits.
8. Ensuring a good renewal rate of the subscribed packages
9. Retain customers who raised an issue for refund/cancellation

Selection process

There are two rounds for the selection process:

➢ PI - 1st Round

➢ PI - 2nd Round

Expectation

• B.E. / B.Tech, MBA, PGDM, Or Any Graduate/Post Graduate
• Excellent interpersonal and communication skills

• Hands-on experience in development of rest services using python
• Good knowledge Django or Flask framework
• Designing database tables and structures
• Skilled at optimizing large complicated SQL statements
• Knowledge of best practices when dealing with relational databases
• Proficient understanding of code versioning tools such as Git
• Good understanding of asynchronous request handling, partial page updates, and AJAX
• Experience in owning Code Quality and Code Review processes
• Good understanding of application debugging techniques
• Experienced in Agile methodologies
• Strong analytic, problem solving, and programming ability
• Initiative and drive to contribute
• Excellent organizational and task management skills
• Strong oral and written communication skills
• Ability to work in global cross-office teams

Additionally, we seek individuals with the following qualifications:

• Understanding of SEO and accessibility issues and how they relate to development
• Experience with NoSQL using MongoDB/Cassandra is a plus.
• Experience in working with Amazon Web Services (AWS) like S3, EMR, EC2 is preferred

• 32-bit Microcontroller knowledge is essential (ARM Cortex based micro-controllers (STM32).
• Esp32 architecture knowledge is essential.
• Strong experience in C, C++, Free-RTOS
• Strong experience in CUBEMX IDE, MDK Version 5 – Keil, Arduino IDE environment
• Good knowledge in HW and communication protocols like CAN, SPI, UART, I2C, USB 
• Good knowledge in TFT Displays and Sensors is added advantage
• Good knowledge of implementation of motor controls as required, pulse width modulation schemes (PWM).
• Good knowledge of power electronics (TRIACs, MOSFETs, IGBTs, gate drivers) and require protections (Over/under voltage/current).
• Document firmware designs, specifications, test plans, revisions and produce test reports

Key aspects of this role:

• Develop, deploy, customize and integrate Microsoft Dynamics CRM
• Customize and create CRM entities
• Provide technical expertise for the Dynamics CRM and Microsoft development technologies and environments
• Participate in all phases of System Development Life Cycle
• Designing of the Product as per the requirement
• Implement data migration and integration using Dynamics CRM tools
• Follow development best practices and document required technical artifacts related to the project
• Supporting in the implementation of the Project through Training & other means

Responsibilities:
1. Understanding the scope of work
2. Working with the design, programming & testing team on project estimates & timelines
3. Coordinate with team to build assets to be used within the mobile application
4. Build Application static flows using React Native with Redux
5. Integrate JSON web services
6. Working with the tester to fix bugs reported by the testers
7. Building and deploying the application to the app store

Requirements:
1. Understanding of the Mobile Application Development lifecycle
2. Hands-on experience with React Native
3. Experience with Redux or Flux or MobX
4. Understanding of Advanced JavaScript – ES6
5. Understanding of Flexbox
7. Understanding of iOS/Android module integration
8. Deploying iOS and Android apps on Apple Appstore and Android Play Store.
9. Ability to work in an Agile environment

Company Description

Mindler is a technology enabled eco-system for career planning & development for students. We leverage technology, research, machine learning and algorithms to minimise the human bias in career decision making process. Founded by a team comprising of alumni from ISB, Harvard, IIT and some of the leading psychologists across the country, Mindler is the winner of the Economic Times Power of Ideas and was awarded and recognised by IIM-A, CIIE, Economic Times and Department of Science & Technology.

Job Description

• Ensure the technical feasibility of UX designs
• Build reusable/hygiene code and customize libraries/tools for future use
• Develop best user interaction and easy navigating features
• Optimize application for maximum speed and scalability, coordinating the same with design team to ensure the required files are in-place
• Ensure that all user input is validated using scripts
• Perform cross-browser testing before staging the platform to the backend integration
• Final functionality of the applications to be ensured after backend integration
• Collaborate with other team members and stakeholders

Job Specifications

• Proficient understanding of web markup, including HTML5 and CSS3
• Proficient understanding of client-side scripting and JavaScript frameworks, including jQuery
• Good understanding of asynchronous request handling, partial page updates, and AJAX
• Development experience on latest Angular versions is a must.
• Proficient understanding of code versioning tools, such as Git or Bitbucket
• Familiarity with tools such as as Gimp or Photoshop is a plus
• 2-6 years of experience in the domain of UI Development
• Tech (preferable)