Manual Tester

E2M Solutions works as a trusted white-label partner for digital agencies. We support agencies with consistent and reliable delivery through services such as website design, web development, eCommerce, SEO, AI SEO, PPC, AI automation, and content writing.

Founded on strong business ethics, we are an equal opportunity organization powered by 300+ experienced professionals, partnering with 400+ digital agencies across the US, UK, Canada, Europe, and Australia. At E2M, we value ownership, consistency, and people who are committed to doing meaningful work and growing together.If you’re someone who dreams big and has the gumption to make them come true, E2M has a place for you.

Position: Quality Analyst (Manual)

Flexible between 11:00 AM to 8:30 PM IST

Overview:

We are seeking a detail-oriented Quality Analyst with 2-4 years of experience in testing WordPress websites and the broader WordPress ecosystem. The ideal candidate will have strong experience testing websites built using Elementor, Divi, ACF, Custom Post Types (CPTs), and other common WordPress-based architectures. Experience with eCommerce platforms (WooCommerce and/or Shopify) is required.

The role involves QA for full website builds, landing pages, maintenance tasks, and eCommerce workflows. The candidate should also be comfortable exploring AI-based tools, contributing to process improvement, and working toward basic automation practices.

Key Responsibilities:

Website & Functional Testing

• Perform end-to-end manual QA for WordPress websites, WooCommerce stores, landing pages, and maintenance tasks.
• Test websites built using Elementor, Divi, ACF, CPTs, and custom-coded features for functionality, UI/UX accuracy, responsiveness, and stability.
• Conduct eCommerce testing including product flows, cart, checkout, payment journeys, shipping logic, user accounts, coupons, and third-party integrations.
• Perform Shopify QA when required (custom themes, admin flows, checkout, metafields), but WordPress will remain the primary focus.

Testing Types & Execution

• Execute Smoke, Functional, Integration, Regression, Re-testing, UAT, and Ad-hoc testing as per project requirements.
• Understand and validate client requirements, ensuring features match functional specifications and acceptance criteria.
• Identify, document, track, and verify bugs through the complete defect life cycle.

Quality, Collaboration & Tools

• Perform thorough cross-browser and cross-device testing across desktop, tablet, and mobile devices.
• Use tools such as ClickUp, Trello, Monday.com, or other project management platforms for managing QA tasks, reporting bugs, and maintaining documentation.
• Collaborate closely with developers, designers, and project managers to ensure quality delivery and smooth release cycles.

Technical & Process Contribution

• Use basic HTML/CSS skills to inspect elements, understand frontend issues, and report layout inconsistencies.
• Handle quick-turnaround tasks while maintaining detail-oriented QA practices.
• Explore and adopt AI-based QA tools, assist in building semi-automated workflows, and support process optimization within the QA team.

Required Qualifications

• 2–4 years of hands-on experience in manual QA for web-based applications, with a strong focus on WordPress and the WordPress ecosystem.
• Experience testing websites built using Elementor, Divi, ACF, CPT, and custom WordPress components.
• Experience testing eCommerce platforms such as WooCommerce and familiarity with Shopify (basic–intermediate level).
• Strong understanding of testing methodologies, SDLC/STLC, bug life cycle, and QA best practices.
• Familiarity with CMS platforms such as WordPress (primary), Shopify (secondary), and BigCommerce.
• Proficiency in identifying UI/UX issues, functional gaps, responsiveness problems, and integrations.
• Good understanding of HTML, CSS, and Chrome DevTools for debugging frontend issues.
• Experience performing testing across different operating systems and browsers.
• Strong analytical, problem-solving, and critical-thinking abilities.
• Excellent communication skills and ability to collaborate with cross-functional teams.
• Willingness to explore new AI tools and contribute to automation and process improvements.

Job Title: QA Engineer – Blockchain / Web3 / DApps

Location: Noida (Onsite)

Experience: 3+ Years

About the Role

We are looking for a detail-oriented QA Engineer with hands-on experience in Blockchain, Web3 Wallets, and Decentralized Applications (DApps). The ideal candidate will ensure the reliability, performance, and security of blockchain-based products through both manual and automated testing.

Key Responsibilities

• Design, develop, and execute test cases for Blockchain applications, Web3 Wallets, and DApps.
• Perform functional, integration, regression, and performance testing across blockchain ecosystems (Ethereum, Polygon, BSC, etc.).
• Test Web3 wallet integrations (MetaMask, Trust Wallet, WalletConnect, Coinbase Wallet).
• Validate smart contracts using Hardhat, Truffle, Remix IDE, and Blockchain Explorers (Etherscan, Polygonscan, BSCscan).
• Conduct API testing (REST, GraphQL, Web3 APIs) using Postman, Newman, and Insomnia.
• Automate UI & functional tests using Selenium, Cypress, or Playwright.
• Perform mobile DApp testing using Appium.
• Collaborate with developers, product managers, and blockchain engineers to identify and resolve defects.
• Document test plans, strategies, and reports in Confluence/JIRA.
• Participate in CI/CD pipelines for test automation (Jenkins, GitHub Actions).

Required Skills & Tools

• Blockchain & Web3: Ethereum, Polygon, Binance Smart Chain, Ganache, Hardhat, Truffle, Remix IDE
• Wallet Testing: MetaMask, Trust Wallet, WalletConnect, Coinbase Wallet
• Automation & QA Tools: Selenium, Cypress, Playwright, Appium
• API Testing: Postman, Newman, Insomnia
• Performance Testing: JMeter, Locust, k6
• Version Control & CI/CD: Git, GitHub, GitLab, Jenkins, GitHub Actions
• Bug Tracking & Collaboration: JIRA, Trello, Confluence

Qualifications

• Bachelor’s degree in Computer Science, Engineering, or related field.
• 3+ years of QA experience, with at least 2 years in Blockchain/Web3.
• Strong understanding of smart contracts, wallets, and decentralized apps.
• Hands-on experience with test automation frameworks and API testing.
• Excellent problem-solving, debugging, and communication skills.

Experience: Mobile testing (both Android & iOS).

Technical Skills:

Strong in debugging.

Well-versed with API level validation from logs.

Familiar with database-level validation and queries.

Experience in backend testing and understanding of service interactions.

Testing Coverage:

Capable of designing end-to-end test cases.

Strong in negative, edge-case, and performance scenarios coverage.

Process Knowledge:

Familiar with Agile ceremonies (Grooming, Sprint Planning, Retrospective) and QA roles and responsibilities.

Can contribute effectively in bug triage and RCA discussions.

Manual Tester:

Mandatory Skills:

• Around 3-6 years experience in Manual testing complex applications
• Should be able to follow the defined test plan/strategy and perform test execution and report defects/track to closure
• Should be able to grasp the complex business domain fast and be agile in supporting the Product releases
• Experience using at least one defect management tool – JIRA, HP ALM, ADO etc.
• Software lifecycle management skills: understand the application development tasks and plan testing

About Us

Rezo.AI is an AI-Powered Contact Center that enables enterprises to enhance customer experience and boost revenue by automating and analyzing customer agent interactions across multiple channels including voice, email, chat/WhatsApp, and social, at the required scale, whilst training agents with minimal costs.

How do we do it

Rezo's AI-Powered contact center leverages groundbreaking technologies in AI, ML, ASR, NLP, RPA, and predictive intelligence to transform customer experience and reduce costs by automating, analyzing customer-agent conversations across multiple channels including voice, email, chat/ Whatsapp, and social media, whilst coaching them.

Introduction:

We are looking for a knowledgeable, detail-oriented person to help us test our code. As a QA Tester, you will work alongside our engineering team to ensure that our code is top-notch. By performing tests on our code and communicating the results with our engineering team, you can help us produce the most effective products that delight our clients. Your expertise will be crucial to help us identify and resolve bugs, glitches, and any other issues.

Responsibilities:

In this role you will collaborate with the engineering team and shall be responsible for:

• Test new and existing features (units and integration) and report errors and failures

• Work collaboratively with the developing team to correct errors and participate in testing for product releases

• Gathering requirements

• Test automation and test methodology (ex: TDD or BDD)

• Expertise in Test case design and test case execution.

Qualifications:

• 2+ years of experience as a QA Manual Tester

• Experience in Manual testing dashboards and chatbots shall be a plus.

• Bachelor's degree in Computer Science or Engineering or college diploma in QA Testing

• Keen attention to detail

• Ability to solve complex problems

• Determination and tenacity to commit to the end when solving issues

• Defects triage and follow up on the defects fixes.

• Worked with the developers and the functional team

• Understanding of Business Logic

Time management

• Concise writing

• Flexibility

• Critical thinking skills

• Understanding of User Experience

Cultural fitment

Work at the heart of AI and customer engagement.

If you are fascinated by AI and looking to work with the latest AI technologies, in a fast-growing and flexible work environment with immense growth opportunities, come and join us.

Rezo is the place to be if you want to work in an atmosphere where you can do meaningful research, contribute to the platform, and grow fast.

Culture/Values

We believe that allowing employees to pursue their interests and challenge the existing quo only helps to make Rezo a successful workplace. To that end, we are committed to assisting our employees in enhancing the skills that are vital to their professional growth.

FOCUS, INTEGRITY, TEAMWORK, PASSION, INNOVATION

Why Us?

We are a fast-paced start-up with some of the best talents from diverse backgrounds. Working together to solve customer service problems. We believe a diverse workforce is a powerful multiplier of innovation and growth, which is key to providing our clients with the best possible service and our employees with the best possible career. Diversity makes us smarter, more competitive, and more innovative.

Visit our website: https://rezo.ai/ for more information

• Creating detailed and well-structured test plans and test cases
• Writing manual test cases for the application against the requirements
• Handling the testing project independently
• Developing and applying testing processes for new and existing products to meet client needs
• Performing thorough regression testing when bugs are resolved
• Troubleshooting quality issues and modifying test procedures
• Verifying test result and logging defect in the tool

Desired Candidate Profile

• Bachelor's degree in Computer Science or related technical discipline
• Must have 2- 4 years of manual testing experience in Embedded Systems
• 3-6 years Embedded QA engineering experience
• Expertise in Functional and System Testing
• Experience in communication protocols such as SPI, I2C etc
• Experience in handling the LAB equipments for the embedded devices
• Strong hands-on in embedded product testing
• Knowledge of Audio Testing is an added advantage
• Strong knowledge of software QA methodologies, tools and processes
• Strong written and oral communication skills
• Problem solving and analytical skills
• Self-motivation with the ability to drive features to delivery
• Strong analytical and problem solving skills
• Excellent oral and written communication skills
• Good logical sense, strong technical skills and the ability to learn new technologies quickly    

Skills:

* Should have excellent manual testing skills.
* Good knowledge in automation testing using Selenium WebDriver.
* Should have good written & communications skills to write the test cases and documentation.
* Good Analytical skill, Proactive, Capability of thinking through a scenario.
* Knowledge in mobile automation testing using Appium is a plus point.

Responsibilities:

• Creation of automated test scripts to reduce the amount of time and effort spent on testing.
• Strongly adhere to specification and style guides.
• Ensure the application meets the performance, quality and targets.
• Leverage new and established testing methodologies.
• Translate the given design document into proper Test Cases for maintainability.
• Work hand-in-hand with developers to understand the flow of modules and document it.

• Execution of test cases/test scripts for manual/automation testing.
• Should have working knowledge of SQL server.
• Design and create test conditions and scripts to address business and technical use cases.
• Analyze data and results of tests, record defects, provide status.
• Document, track and escalate issues as appropriate, using JIRA or similar tools/means.
• Participate in troubleshooting and triaging of issues with different teams to drive towards root cause identification and resolution.
• Build Deployment on Test Environment.

Requirements:

• Experience in end-to-end user testing for minimum 1-2 yrs.
• Have prior experience with manual testing in web and Android applications.
• Logging bugs, detailed test reports, screenshots, and videos in the bug tracker during pre-release and post-release testing.
• User & usability testing on the design prototypes being passed to the development team.
• Well versed with Agile testing methodologies.
• Opportunity to define, design, tool and implement entire Automated testing using Selenium/TestNG/Appium or any other tool of choice.
• Ability to stick to deadlines.
• Manage regular exploratory testing campaigns by employing a large number of short-term remote testers.
• Ability to operate in white-spaces where ambiguity or lack of knowledge might be imminent in tackling problems. In short, love the entire startup experience.
• Good Knowledge of Core Java.
• Good Knowledge in Selenium.
• Troubleshoot problems related to scripts, framework components,application changes, etc., and repair issues.
• Experience in working with Agile Projects and Scrum Process.
• Enable and/or perform development of test automation by designing and writing automated test scripts based on defined test cases,including the definition of test data for consumption by scripts during test execution.
• Must have experience in writing TDD and BDD test cases.
• Analyze test logs, and report test results/metrics.