Manual Tester

The Senior QA Analyst will assist the quality assurance efforts for two key products: FileBound and AccuRoute. This role requires strong leadership, technical expertise, and the ability to manage multiple projects simultaneously. The Senior QA Analyst will mentor team members, drive process improvements, and ensure the delivery of high-quality software releases aligned with organizational standards.

What would you do?

• Develop and approve test plans, strategies, and automation roadmaps for both products.

• Ensure adherence to QA methodologies and best practices.

• Drive decisions on trade-offs between performance, cost, and schedule.

• Act as the “Quality Champion” for assigned products, defending code quality on behalf of customers.

• Lead meetings and communicate QA approach to management and stakeholders.

• Disseminate technical information clearly to diverse audiences, including non-technical stakeholders.

• Collaborate with leadership and product SMEs to align QA strategy with organizational vision.

• Architect solutions for complex testing scenarios across FileBound and AccuRoute.

• Oversee automation strategy and integration into CI/CD pipelines.

• Solve complex, vaguely defined technical problems with innovative solutions.

Technical Skills:

• Bachelor’s degree in Computer Science, Engineering, or a related field, or equivalent practical experience
• 5+ years of progressive experience in Quality Assurance, including hands-on testing and quality ownership.
• Experience acting as a senior or lead contributor on QA initiatives, with responsibility for guiding less senior team members.
• Demonstrated experience working with cross-functional teams including Development, Product, and other stakeholders.
• Proven ability to work independently with minimal supervision while managing responsibilities across multiple efforts.
• Solid experience working within established software development and quality assurance processes.

Primary Skills:

1. Strong understanding of QA methodologies, software testing principles, and the full SDLC.
2. Ability to design, execute, and maintain effective test plans, test cases, and test strategies for moderately complex systems.
3. Experience participating in and leading QA-related discussions, including design reviews and requirements review sessions.
4. Ability to influence quality-related decisions and provide recommendations on testing approaches and techniques.
5. Experience mentoring or supporting less senior QA team members through guidance, review, and knowledge sharing.
6. Strong communication skills, with the ability to articulate technical and quality concepts to both technical and semi-technical audiences.
7. Ability to manage multiple testing efforts or projects simultaneously while maintaining quality standards.
8. Proficiency with QA tooling such as Jira, test management systems, and related QA platforms

About AccuRoute

AccuRoute is an enterprise-grade document capture, processing, and routing platform used globally to automate high-volume, mission-critical workflows. The product integrates with a wide range of devices and downstream systems, offering reliable transformation, OCR, and secure delivery capabilities designed for scale.

About FileBound

FileBound is an enterprise document management and workflow automation platform designed to help organizations securely capture, manage, and route critical business content. The product supports configurable workflows, records management, and integration with downstream systems, enabling teams to streamline document-centric processes while maintaining compliance, visibility, and control at scale.

About Upland

Upland Software (Nasdaq: UPLD) helps global businesses accelerate digital transformation with a powerful cloud software library that provides choice, flexibility, and value. Upland India is a fully owned subsidiary of Upland Software and headquartered in Bangalore. We are a remote-first company. Interviews and on-boarding are conducted virtually.

Key Responsibilities

Execute comprehensive manual test cases for our e-commerce platform

Design and implement automated test scripts using Selenium or Playwright

Work with AI-based testing tools to enhance testing efficiency and coverage

Identify, document, and track bugs throughout the testing lifecycle

Collaborate with developers and product managers to resolve issues

Participate in sprint planning and review meetings

Create and maintain testing documentation

Requirements

Minimum 1 year of hands-on software testing experience

Strong manual testing skills with attention to detail

Experience with test automation frameworks (Selenium or Playwright)

Familiarity with AI-based testing tools and approaches

Understanding of e-commerce platforms and their testing requirements

Excellent problem-solving and analytical skills

Strong communication and collaboration abilities

Experience with agile testing methodologies

Selection Process

Our hiring process involves practical assessment to ensure candidates have the hands-on experience we require:

Initial screening and interview

First-round technical assessment (practical task)

Technical interview

Second-round technical assessment (practical task)

Final interview

Note: Completion of the practical assessment tasks is mandatory for all candidates as we prioritize demonstrated skills and hands-on experience.

You can directly contact us on nine three one six one two zero one three two

What does the role look like?

We are looking for a high-energy, detail-oriented, and technically-savvy Quality Assurance Engineer (QAE). Should be an excellent individual contributor capable of understanding and driving test execution with minimal help. Who can work towards understanding application performance, functionality, and features to great depth enabling them to report issues, take ownership and drive them to closure.

What will you be doing?
 Develop and execute automated tests and test plans
 Efficiently execute test cases across all functional areas of the products(API and App)
 Review product user interface for conformity to design guidelines
 Find, isolate, document, regress, and track bugs through resolution
 Interpret and report testing results, and be a vocal proponent for quality in every phase of the development process
 Work with Engineering and product to understand the overall product requirements and technical architecture and how each feature is implemented
 Ensure the highest quality product delivery with security.
 Evaluating and integrate open source and in house developed toolsets

What will you need ?
 Bachelor/Master degree in CS or related field from a reputed college
 Experience in manual testing for Application and APIs
 Experience in automation testing using available framework.
 Strong knowledge of QA methodologies, testing frameworks and tools
 Demonstrated experience in test planning, test design, test execution and reporting.
 Excellence in technical communication with peers and non-technical partners.
 Understanding & experience with software design pattern, restful APIs and microservice architecture
 Prior experience in start-ups or health-tech will be a plus

MCS is seeking a meticulous and detail-oriented Quality Analyst to join our team. As a Quality Analyst, you will play a crucial role in ensuring the highest standards of quality and efficiency in our products or services. Your primary responsibility will be to assess and evaluate processes, identify areas for improvement, and develop strategies to enhance quality across all aspects of our organization.

Responsibilities

• Develop and implement quality assurance standards, procedures, and methodologies to ensure consistency and excellence in our products, services, or processes.
• Conduct comprehensive evaluations and audits of products, services, or processes to identify deviations, defects, or areas of improvement.
• Maintain detailed records of quality assessments, findings, and recommendations.
• Create and update quality documentation, including standard operating procedures.
• Investigate the root causes of quality issues and collaborate with relevant teams to implement corrective and preventive actions.
• Provide guidance and training to teams and employees on quality standards, best practices, and continuous improvement methodologies.
• Establish feedback mechanisms and channels for employees and customers to report quality-related concerns or suggestions for improvement.
• Prepare and deliver regular reports on quality performance, highlighting areas of success and areas requiring attention.
• Ensure that our processes and products adhere to relevant industry standards, regulations, and compliance requirements
• Drive a culture of continuous improvement by identifying opportunities to streamline processes and enhance quality.

Qualifications:

• Bachelor's degree or Master's degree in a relevant field (Quality Management, Business, Engineering, etc.)
• Proven experience in quality assurance or quality control, preferably in a similar industry.
• Strong analytical and problem-solving skills.
• Proficiency in quality management tools and methodologies (e.g., Six Sigma, Lean, ISO standards).
• Excellent communication skills.
• Attention to detail and a commitment to precision.
• Ability to work collaboratively with cross-functional teams.
• Familiarity with quality management software and tools.

If you have a keen eye for detail, a passion for process improvement, and the ability to drive positive change, we invite you to apply. This role offers the opportunity to make a significant impact on our organization's quality standards and contribute to our ongoing success. Apply today to be a part of our quality-driven team!

• As a Senior Software Test Engineer, your primary responsibility will be to test/qualify new products and enhancements to existing products as part of a cross functional team. You are required to verify and validate software changes for new products, enhancements and defects.
• Responsible for verifying that the software complies with the requirements and that the various customer use-cases can be satisfactorily met by the software.
• Work very closely with the project/baseline manager and development team to understand the architecture and design of the system and the interaction between various software sub-systems and components.
• Prepare and execute test plans for software releases, document and automate test cases to exercise the various features and capabilities of the software, identify and capture bugs and related information in the bug tracking database.
• Develop higher complexity test cases, test suite selection and execute all necessary testing activity required for a customer software release (negative and backward compatibility scenarios) per assignment, group objectives and product requirements.
• Document, enhance and maintain regression test procedures over the lifecycle of the software.
• Execute the software release test plans and certify that a software release has met the quality criterion(s) for various phase exits (pre-alpha, alpha, beta).
• Participate in troubleshooting and triaging of issues with different teams to drive towards root cause identification and resolution
• Independently manage schedule for his/her projects and deliverables, seamlessly works with all key stakeholders to ensure delivery is never on the critical path
• Consistently look out for areas of improvement in all areas of software product development and processes, champions implementation of identified best practices

• Strong understanding of SDLC processes and the QA lifecycle and methodology
• Prior experience in supervisory control systems software would be a plus (but not mandatory)
• Strong knowledge of software test methodologies, tools, standards and processes.
• Good hands on programing experience in any of the scripting/programming languages (C++, C#, Java Script)
• Strong interpersonal skills. Excellent written and verbal communication skills
• Prior experience of working in global teams and interfacing with multiple stake holders