Digital Marketing

Now Hiring: Quality Analyst – BPO Operations | Location: Gurugram (Onsite)

Job Title: Quality Analyst

Work Location: Gurugram (Onsite)

Education:

• Minimum qualification: Graduate

Experience:

• 2 to 8 years of total work experience
• Minimum 2 years of experience as a Quality Analyst in a BPO (on paper) is mandatory

Key Responsibilities

• Evaluate live and recorded calls to ensure service quality standards
• Monitor and analyze: Team performance and team strength | Call duration and Average Handling Time (AHT)
• Provide structured and actionable feedback to agents
• Conduct regular call calibration sessions
• Maintain daily/weekly audit count logs
• Ensure adherence to quality frameworks and feedback mechanisms
• Perform DIP checks and maintain accuracy of quality reports
• Prepare quality analysis reports using basic Excel

Required Skills

• Excellent verbal communication in both Hindi and English
• Strong attention to detail and process orientation
• Working knowledge of Basic Excel
• Experience in call audits, feedback processes, and DIP checks

Blaze Madurai looking for a young and motivated Business Development Executive with hands-on experience in the IT software industry. 

Job Description: 

• Growing business through the development of new leads and new contacts. 
• Required experience in handling/acquiring overseas clients & projects. 
• The ideal candidate has to work with the clients to understand their business requirements. 
• Identifying new revenue opportunities. 
• Building business relationships with current and potential clients. 
• Collaborating with management on sales goals. 
• Developing and executing sales and marketing strategies to grow business and meet monthly and quarterly sales goals. 

Qualifications: 

• Bachelor's degree with excellent Communication and presentation Skills. 
• Proven experience as a BDE/ Sales executive or relevant role in a similar Industry. 
• Enthusiastic to build good relationships with people 
• Ability to work well in a team environment 

Job Type: Full-time 

Experience: 3+ years 

Requirements:

• Hands-on working knowledge and experience is required in:
• Extensive experience working on C#, . net and. net core frameworks
• Extensive experience working on React, Javascript and Typescript
• Relational Databases (SQL Server, Oracle, PostgreSQL, etc. )
• NoSQL Databases (Mongo, Cloud Spanner, etc. )
• Agile Methodologies (Scrum, TDD, BDD, etc. )
• Experience working with distributed teams across regions and time zones
• Strong organisational skills
• Display detailed, critical, quality-oriented, skeptical thinking about the product
• Experience with several of the following tools/technologies is desirable: GIT, Jira, Jenkins, SharePoint, Visual Studio Code.
• Microservices Architecture, Domain Driver Design, Test Driven Development is a bonus
• Design Patterns and implementing the Design Patterns
• Development of Complex Application and System Architectures
• Data Structures and Algorithms using Typescript, C# and. NET
• Experience working in Google Cloud will be a big bonus as all our systems are in the Cloud 7
• Knowledge of REST and gRPC API's is a bonus
• Knowledge of the following technologies is a plus:
• Continuous Integration and Continuous Delivery Tools like GitHub, Git, etc.
• Containerisation Technologies (Docker)

We are currently seeking a passionate and dynamic HR Recruiter to join our team and help us find the best talent to support our mission.

Job Summary:

The HR Recruiter will be responsible for sourcing, screening, and selecting qualified candidates for various positions within the organization. This role will require a deep understanding of recruitment strategies, excellent communication skills, and the ability to build relationships with hiring managers and candidates alike.

Key Responsibilities:

Collaborate with hiring managers to understand staffing needs and develop effective recruitment strategies.

Create and post job advertisements on various platforms and the company website.

Source candidates using various methods, including social media, job boards, and networking.

Review resumes, conduct initial phone screens, and coordinate interviews with candidates.

Maintain a talent pool of potential candidates for future openings.

Conduct reference checks and background verification as required.

Prepare and extend job offers to selected candidates.

Assist in developing and implementing recruitment processes and policies.

Provide a positive candidate experience throughout the hiring process.

Stay updated on industry trends and recruitment best practices.

Qualifications:

Bachelor’s degree in Human Resources, Business Administration, or a related field.

 years of experience in recruitment or talent acquisition.

Proficiency in applicant tracking systems (ATS) and HR software.

Strong knowledge of employment laws and regulations.

Excellent communication and interpersonal skills.

Ability to work collaboratively in a team environment and manage multiple priorities.

Strong organizational and problem-solving abilities.

Company Name- uFaber Edutech Pvt Ltd.

Shift Timing/ Day- 10:30am-7:30pm/ Mon-Sat working.

Website - www.ufaber.com Who are weuFaber is a well-funded Edutech startup, founded by serial entrepreneurs from IIT Bombay to change the way we learn. We sell high-quality online courses on a variety of topics, from exam preparation to certifications.

Role and Responsibilities-

 Dialing 50-80+ calls and counselling students who have enquired about the product/ services.

 Scheduling free demo lectures for the students.

 Doing post demo calls and closing sales.

 Maintaining a pipeline of all sales administration using CRM software.  Work on targets and under pressure as this is a hardcore sales profile.

 Flexible to work on additional days and hours

Key Responsibilities:

Oversee the Day to Day running of  Subscription orders across 4 major cities across India. Ensure Smooth Operations and a great customer experience.

These responsibilities can include:

1. Overseeing and developing an inventory management system to prevent stock outs

2. Should have 2-4 years experience in hotels/ restaurants/ cloud kitchens/ food industries. 

3. Should have working experience in a cloud kitchen environment.   

4. Should have worked on operational parameters of Swiggy & Zomato.

5. Should be able to handle cloud kitchen outlets.

6. Should be able to coordinate with vendors & stakeholders.    

7. Coordinating with Operations Heads of other departments to ensure smooth operations

8. Ensuring that orders are prepared and dispatched in a timely manner so as to ensure     customer satisfaction

9. Coordinating with Head Chefs to ensure Quality Control

10. Devising and presenting ideas and strategies, promotional activities

11. Ensure efficiency in Costing and Expenses 

12. Locating  new channels to increase revenue

Key skills for  the role:

1. Candidates must be fluent in English.

2. Fluency in Hindi and Kannada are an advantage.

3. Communication skills and networking ability

4. Adaptability

5. Good teamwork skills

6. Strong attention to detail

7. Good organization and planning skills

8. Experience in a similar position would be an advantage

9. Analytical skills and the ability to recognize the demands on the side of the clients

Around 4 years of experience in creating and implementing Web-based products using PHP,

MySQL, Ajax, and JavaScript.

Ability to work in an Agile, fast-paced environment, and learn rapidly.

Bachelor degree in computer science, computer engineering or similar.

Expert in HTML, CSS, JavaScript, JQuery, JSON.

Experience in any PHP framework Laravel, CodeIgniter or Zend.

Writing clean, readable, and easily maintainable code.

Must have knowledge of project/task management tools like Jira,

Familiarity with Version Control Tortoise Bitbucket, Git etc.

Understanding of UI, cross-browser compatibility and web standards.

Good English communication skills, written and spoken.

Able to work with minimum supervision as well as perform under pressure and meet

Deadlines.

• Handle guest complaints assist with the check-in process and explain all facility amenities.
• Coordinating and multi-tasking job duties in a busy environment.
• Ensuring and providing flawless upscale professional and high-class guest service experiences.
• Analyzing customer feedback and providing strategic direction to continuously improve the overall rating.

Oddr is looking for a skilled backend engineer to help us build scalable multi-tenanted enterprise Cloud applications. The ideal candidate should be able to bring new ideas to the table and design and develop distributed microservices with a strong emphasis on security, resiliency, scalability, performance, and quality. The candidate should be a self-motivated team player and take pride in what they deliver.

The candidate should be interested in a long-term stable career to grow with our company. The candidate will need to work late night hours because of the geographic distribution of the team.

Requirements:

• Strong understanding of .NET Core and C#
• Knowledge of Cloud development concepts
• Experience with successful end-to-end delivery of web applications in the Cloud. Azure knowledge is a strong plus.
• Experience with API-driven development and developing RESTful APIs
• Experience with database design and writing complex SQL
• Ability to write clean, well-structured code with adequate test coverage, proper abstraction, and reusability
• Ability to work to tight deadlines, manage priorities, and take responsibility for delivering to time and quality requirements
• Good understanding and experience with Agile development methodologies
• Excellent communication skills
• Excellent problem-solving skills

Minimum qualifications required:

• Bachelor's degree or relevant certification from a reputable institute.
• 3-5 years of experience.

Role: Zoho Technical Executive

Experience: Minimum 1 Year

Main Responsibilities will be to:

• Provide Support to me for Plant's Zoho Activities
• Data Entry skillset for mass data related tasks at Engage Portal
• Need to be proficient in Microsoft Excel
• Experience in Zoho will be preferable.
• Zoho CRM, Zoho Books, Zoho Inventory, Zoho Creator (Any Experience on these Applications)
• Knowledge of Common IT Troubleshooting