
About RupeePro
About
A fast growing fin-tech startup creating a financial marketplace helping people discover the best investment / financial solution. A brilliant startup office located at Lower Parel, Mumbai. Founders with deep experience in financial services and creating/ scaling tech startups.
RupeePro is at an interesting stage where we are offering unique & scalable solutions to customers and partners. We are building our core team and looking for smart & driven people across sales & tech profiles.
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About the Company:
MyOperator is a Business AI Operator, a category-leader that unifies WhatsApp, Calls, and AI-powered chat & voice bots into one intelligent business communication platform. Unlike fragmented communication tools, MyOperator combines automation, intelligence, and workflow integration to help businesses run WhatsApp campaigns, manage calls, deploy AI chatbots, and track performance all from a single, no-code platform. Trusted by 12,000+ brands including Amazon, Domino's, Apollo, and Razorpay, MyOperator enables faster responses, higher resolution rates, and scalable customer engagement without fragmented tools or increased headcount.
About the Role:
MyOperator is looking for a motivated and customer-focused Customer Support Executive to join our dynamic team. This internship offers hands-on experience in handling customer queries, managing support tickets, and gaining exposure to the workings of a fast-growing SaaS company.
Key Responsibilities:
- Respond to customer queries via calls, emails, and support tickets.
- Assist in resolving issues related to panel access, call reports, and login problems.
- Update ticket statuses and maintain accurate customer records using Zoho Desk.
- Collaborate with the support team to escalate complex issues to relevant departments.
- Assist in creating and maintaining FAQs and troubleshooting documentation.
Requirements:
- Good communication skills in English(spoken and written).
- Basic computer proficiency and willingness to learn support tools and CRM systems.
- Strong interest in SaaS, tech support, or customer-facing roles.
- Availability for a full-time (Monday to Saturday, rotational shifts).
What You’ll Gain:
- Practical exposure to customer success and support operations in a SaaS environment.
- Opportunity to work with experienced professionals and learn industry best practices
You'll be trained first on content writing through online meets. After that, you'll be required to do the assigned tasks.
- Day-to-day tasks will be given
- Remote work
- Flexible timings
- Duration - 2 months
- Earning opportunities will be introduced
- Certificate and Letter Of Recommendation on completion
Job Description
Are you passionate about making a difference in people's lives through groundbreaking products and services ? Look no further! Protectol Health is a pioneering pharma-tech company with a holistic approach that spans conventional pharmaceuticals, nutraceuticals, nutrients, and business safety. Our dedication to the value of "Life matters" is not just a slogan – it's ingrained in every facet of our work culture and offerings.
With dedicated divisions in Pharma, Technology, Nutraceuticals, Nutriments, and Business Safety, we drive impactful research and development activities that redefine industries and touch lives. Our operational footprint extends across the GCC countries and India, allowing us to reach and transform communities on a grand scale.
If you're enthusiastic about creating a positive impact and wish to be a part of an organization that values and prioritizes lives, Protectol Health welcomes you. Join us in our mission to shape a healthier present and future. Your expertise and passion will find a meaningful home here.
Roles and Responsibilities
As an Embedded Firmware Engineer, you will be responsible for:
● Leading the firmware development for our product line of safety and medical devices.
● Designing, developing, testing, and maintaining embedded firmware.
● Collaborating with cross-functional teams to define software requirements, specifications, and architectures based on product requirements and industry standards.
● Implementing firmware solutions that comply with ATEX certification, IEC 61508, and Functional Safety (SIL standards) for devices used in hazardous locations.
● Conducting thorough testing and validation of firmware to ensure reliability, accuracy, and compliance with safety standards.
● Optimizing firmware for power efficiency and performance to meet the life of portable and battery-powered devices.
● Implement firmware algorithms for sensor calibration, data processing, and user interface interactions.
● Assisting in hardware-software integration, debugging, and troubleshooting to ensure seamless functionality of the devices.
● Collaborating with Quality Assurance and Product Validation teams to ensure the highest quality of firmware deliverables.
● Participating in code reviews and providing constructive feedback to improve code quality and maintainability.
● Keeping abreast of emerging technologies, industry trends, and advancements in embedded systems for continuous improvement and innovation.
Skills and Qualifications:
● Bachelor's or Master's degree in Electrical Engineering, Computer Engineering, or related field.
● 3+ years of experience in embedded firmware development for portable and wireless gas detectors and docking stations.
● Proficiency in C/C++ programming languages for embedded systems.
● Hands-on experience with a complete product development cycle is an add-on.
● Experience with STM32/STM8/ MSP430 or any other low-power microcontrollers for the development of low-powered devices.
● Experience in reading and optimizing analog data in various types of ADCs.
● Understanding of ATEX certification requirements and compliance.
● Understanding and practical experience with Functional Safety standards (SIL2/3 standards) in the development of safety-critical systems is an add-on.
● Experience with coding standards. (eg: Misra-C) Familiarity with System architectures and communication protocols like I2C, UART, SPI, etc. Knowledge of sleep modes and low-power optimization techniques for battery-operated devices.
● Experience in developing and using custom segment LCDs (TN, STN, etc.) used in battery-powered ultra-low power devices.
● Experience with software development tools, version control systems, and bug-tracking systems. Strong analytical and problem-solving skills with attention to detail.
● Excellent communication and teamwork skills.
● Advantages for individuals who thrive in a startup setting.
Work Culture
At Protectol Health, we prioritize our diverse and talented team. We offer flexible work arrangements and resources for well-being to support our employees' personal and professional growth. By putting people first, we attract and retain top talent and drive innovation toward our mission of improving health and well-being
Title : Business Analyst
Locations: Gachibowli, Hyderabad, Chennai, Bangalore, and Delhi (Remote).
Job Type: Fulltime
Business Analysts conduct market analyses, analyzing both product lines and the overall profitability of the business. In addition, they develop and monitor data quality metrics and ensure business data and reporting needs are met. Strong technology, analytical and communication skills are must-have traits
Essential Responsibilities:
- Evaluating business processes, anticipating requirements, uncovering areas for improvement, and developing and implementing solutions.
- Leading ongoing reviews of business processes and developing optimization strategies.
- Hands on Insurance domain experience – added advantage
- Staying up to date on the latest process and IT advancements to automate and modernize systems.
- Conducting meetings and presentations to share ideas and findings.
- Understand the business requirements and documenting and translating into features / user stories.
- Ensure the system design is perfect as per the needs of the customer. Participating in functionality testing and user acceptance testing of the new features.
- Developing business artifacts in relate to the client business and conducting formal training sessions for the team.
- Acting as a coach on assigned projects and assignments; and providing business related direction and clarification to the developers and other project stakeholders.
- Develop a team culture where everyone thinks from end user perspective.
- Performing requirements analysis.
- Documenting and communicating the results of your efforts.
- Effectively communicating your insights and plans to cross-functional team members and management.
- Gathering critical information from meetings with various stakeholders and producing useful reports.
- Working closely with clients, technicians, and managerial staff.
- Providing leadership, training, coaching, and guidance to junior staff.
- Allocating resources and maintaining cost efficiency.
- Ensuring solutions meet business needs and requirements.
- Performing user acceptance testing.
- Managing projects, developing project plans, and monitoring performance.
- Updating, implementing, and maintaining procedures.
- Prioritizing initiatives based on business needs and requirements.
- Serving as a liaison between stakeholders and users.
- Managing competing resources and priorities.
- Monitoring deliverables and ensuring timely completion of projects.
Requirements:
- A bachelor’s degree in business or related field or an MBA.
- Certification of Capability in Business Analysis™ (CCBA®) or PMI Professional in Business Analysis (PMI-PBA)®
- A minimum of 5 years of experience in business analysis or a related field.
- Exceptional analytical and conceptual thinking skills.
- The ability to influence stakeholders and work closely with them to determine acceptable solutions.
- Advanced technical skills.
- Excellent documentation skills.
- Fundamental analytical and conceptual thinking skills.
Position – Lead - TA
Reports to HR Head
Experience: 4 years + (Team Handling experience is must)
Roles & Responsibilities:
- Scour job search websites for potential recruits and contact those candidates personally
- Interview potential sales staff members using industry-standard techniques
- Familiarity with online job-hunting websites
- Develop multi-hire sourcing approaches and work in partnership with colleagues across the network to tap into overseas sourcing channels
- Works within a budget agreed
- Upon approval of a new requisition, work with hiring manager to obtain role briefing and to agree sourcing strategies and timelines
- Partner with hiring teams to build and execute effective sourcing, assessment, and closing of highly qualified candidates
- Work within predefined recruitment processes while monitoring that process to identify, recommend areas, improve and to ensure best practices at all times.
- Handling TA team and monitoring their daily work.
- Strong leadership skills with a demonstrated ability to influence different styles
- Have exceptional communication skills and a very strong ability to manage a variety of leaders
- Strong willed, decisive, a fast learner and able to effect changes fast
- Strong attention to detail
- Excellent interpersonal and communication skills and ability to multi-task
- Ability to work independently and employ effective organizational, project and time management skills
- Ability to build relationships, recruit candidates, and influence selection decisions
Job Description:-
- React.js with Redux and Typescript
- Experience working with Git, JIRA
- End to end responsibility from development to production.
- Work with product and design teams to translate designs and wireframes into high-quality products.
- Good written and verbal communication skills
- Eager to learn new things in technology
- Business & Financial Management :
- Ensure forms / returns / registers are prepared accurately and filed timely.
- Ensure creation and maintenance of secretarial records / registers and ensure that they remain updated all the time.
- Assist / ensure listing, tracking and compliance with the statutory provisions under the Company law, SEBI / NHB / RBI / IRDA laws / related laws and
- improve compliance levels.
- Prepare all relevant meetings’ documents/papers efficiently.
- Assist in smooth conduct of the meetings and in timely closure of post meeting compliances/ follow up matters.
- Ensure all the audits are completed in time and always aim for clean audit reports.
- Assist in carrying out all other compliances and assignments as may be delegated from time to time in accurately and efficiently.
- Implementing processes or systems to help ensure good management of the organisation or compliance with the legislation.
- Keeping up to date with any regulatory or statutory changes and policies that might affect the organisation.
- People / Team
- Ensure prompt and effective coordination in a cordial manner.
- Build and maintain cordial relations with all internal and external stakeholders statutory authorities, stock exchanges, Debenture Trustees, R&T agents,
- Consultants, Regulators, Other departments, etc.
- Prepare training plans for the juniors and track their progress. To help them handle assignments independently.
- Provide qualitative and timely assistance to seniors whenever called for
- Process / Quality Improvement.
- Finalising and submitting process manuals, checklists, trackers etc.
- Improving compliance and administrative processes.
- Accurately prepare, finalise and submit process manuals, checklists, trackers, etc in time.
- Assist in improving the compliance and administrative processes continually.
- Decision making authority
- Recommend improvements
- Process Changes
- Communicate within the organization and depending on progress, communicate with external stakeholders (except regulators) Self deliverables.
- Tasks to be performed single handedly
- Plan and track progress in the work related to Board / Board Committees / General meetings.
- List out the various documents to be filed with state authorities, track progress and ensure timely completion.
What you need to have:
- 5 - 6 years of experience post CS qualification.
- Must have excellent communication skills - both verbal and written
- Organized, dedicated and self-driven
- Strong administrative and leadership skills
- Attention to detail
- Ability to delegate and supervise junior staff
- Ability to meet strict deadlines
- Should be able to prioritize and make decisions
- Professional and trustworthy
- Considerate and cooperative to clients as well as team members
- TOOLS - Tally, ERP Package, GSuite
- Experience level of 6 to 9 years of experience in very large-scale applications.
- Strong problem-solving skills, computer science fundamentals, data structures and
- algorithms their space & time complexities
- Design (LLD & HLD) and architect technical solutions for the business problems of a very large-scale portal.
- Strong hands-on and practical working experience with Java as the programming language
- Strong debugging skills - Code, Logs, DB, JVM
- Excellent coding skills - should be able to convert design into code fluently.
- Hands-on experience working with Databases and Linux platform











