Business Development

• Primary responsibility is to tie up and get into commercial agreements with schools for the Jodo monthly EMI plan
• Account Management? Enable Jodo to liaison with the schools tied up with, for close to everything from meeting the parents, doing events etc.
• Forge a strong relationship with the school management and principal and be their first port of call on anything to do with finances
• Team building - taking the lead in building a high quality sales team

     Requirements

• 3+ years of b2b sales experience
• Entrepreneurial mindset - the ability to be able to crack school deals independently and work to get tangible results without too much handholding
• Willingness to be on the ground most of the time and doing field sales
• Relevant experience of selling to schools is desirable but not a requirement
• Fluency in Kannada is a huge positive

    Intrinsics Required

• Hustle ? the ability to get things done
• High sense of ownership
• Execution and growth focus ? be target driven and move on from failures quickly
• Commercial mindset ? ability to get the best deal out in every situation
• Personal growth and learning mindset
• Intellectual honesty - always seeking and stating truth irrespective of personal beliefs

We are looking for a technically savvy customer success manager who possesses a strong drive for results. The duties for the customer success manager will include a broad range of tasks such as maintaining ongoing customer relationships and networking, implementing success programs, contributing to sales, onboarding clients, and minimizing churn. You should also be able to handle customer complaints and requests. 

Successful candidates must be social, analytical, possess an aptitude for learning and using new software, and be able to communicate clearly and effectively. The ideal Customer Success Manager should engage with customers and maximize value. 

Customer Success Manager Responsibilities: 

• Develop and manage client relationships. 

• Develop and manage relationships with the project team/internal team. 
• Analyze customer data to improve customer experience. 
• Act as a liaison between the customer and the delivery team  
• Identify, troubleshoot and proactively solve customer problems  
• Create positive relationships with customers to turn them into brand advocates  

• Responsible for growing customer accounts by identifying new opportunities in existing accounts.  
• Meet with customers on a regular basis  
• Manage billing disputes and upgrade/downgrade requests  
• Provide feedback to the Delivery team on how customers challenges  
• Ensure all contractual obligations are kept up to date, including payment terms. 

• Minimize customer churn. 

Customer Success Manager Requirements: 

• Highly organized and able to multi-task. 
• Self-driven and proactive nature. 

• Excellent communication and interpersonal skills. 
• Demonstrate leadership qualities. 
• Ability to identify and manage risks 
• Deep understanding of technology 
• Knowledge of customer success processes. 

• Experience in document creation. 
• Patient and active listener. 
• Passion for service. 

Roles & Responsibilities

• Career Counselling students and parents based on the requirements of admission
• A strong Sales pitch for active conversion of leads to admission
• Confident and dedicated, performer in achieving the given targets
• Excellent Communication skills and good interpersonal skills
• Student's concern to be valued as a top priority
• Must update the knowledge and provide the right suggestion to the students.

Desired Candidate Profile:

• Graduate in any stream is preferred
• Multi-linguistic fluency is preferable
• Immediate joiners are requested to apply.

Responsibilities:

• Educating customers about our business solutions.

• Presenting product to prospective clients.

• Negotiate agreements and keep records of sales and data.

• Closing customer contracts and generating new sales.

• Using automation tools to track progress and report goals.

• Analyzing consumer needs and developing innovative solutions.

• Remain in regular contact with your clients to understand and meet their needs.

Qualifications:

•Experience in the field of Saas
Strong interpersonal skills. Must be able to negotiate and problem-solve.

• Knowledge of current marketing and advertising trends and best practices.

• Strong leadership and decision-making skills.

• Demonstrable business acumen and a deep understanding of business sales processes.

• Proven experience as an Account Executive, or similar sales/customer service role

• Knowledge of market research, sales and negotiating principles

• Excellent communication/presentation skills and ability to build relationships

• Organizational and time-management skills

• Enthusiastic and passionate

Why should you join us?

We at Fieldproxy provide more than just a startup experience. Some of the perks you will be getting include:

1. Competitive Salary

2. Company paid Health Insurance

3. Friendly and supportive work culture

4. Other perks such as free snacks and an informal dress code

The ideal candidate for this position will be responsible for lead generation and building a pipeline of top quality prospects. As a manager, the candidate will also be responsible for overseeing personnel in the company's inside sales team. Moreover, the candidate will act as a strategic partner with an eye towards long term sales strategy. 

Key Responsibilities:

1. Lead prospecting. Research on the leads generated and nurture them
2. Follow up, set up calls and demos
3. Understand customer needs and create proposals
4. Conduct competitive research

What we look for?

1. Great communication skills
2. Understanding of tech products and good analytical skills
3. Familiar with email marketing, CRM, and social media tools.
4. Experience in selling Saas products for 1-3 years (must)

Sal range: 3 to 6 LPA

• Manage sales operations in assigned district to achieve revenue goals.
• Supervise sales team members; the BSMs, on daily basis and provide guidance whenever needed.
• Identify skill gaps and conduct trainings to sales team.
• Work with team to implement new sales techniques to obtain profits.
• Assist in employee recruitment, promotion, retention and termination activities.
• Conduct employee performance evaluation and provide feedback for improvements.
• Contact potential customers and identify new business opportunities.
• Stay abreast with customer needs, market trends and competitors.
• Maintain clear and complete sales reports for management review.
• Build strong relationships with customers for business growth.
• Analyze sales performances and recommend improvements.
• Ensure that sales team follows company policies and procedures at all times.
• Develop promotional programs to increase sales and revenue.
• Plan and coordinate sales activities for assigned projects.