Automation Test Trainer

Responsibilities:

• Coordinating with development teams to determine application requirements.
• Writing scalable code using Python programming language.
• Testing and debugging applications.
• Developing back-end components.
• Integrating user-facing elements using server-side logic.
• Assessing and prioritizing client feature requests.
• Integrating data storage solutions.
• Coordinating with front-end developers
• Developing digital tools to monitor online traffic.
• Performing all phases of software engineering including requirements analysis, application design, and code development and testing.
• Designing and implementing product features in collaboration with business and IT stakeholders.
• Must be able to contribute to tally automation.

Skills required:

• Web development using HTML, CSS, JS, good team player, agile delivery, application deployment on cloud using docker/kubernetes containers.
• Should be able analyze the requirement, develop the scripts/POCs
• Should have knowledge on deployments and documentation of the deliverables
• Experience working on Linux environments
• Experience working on Python Libraries
• Hands on Experience on version control tool
• Experience on SQL data base.
• Expert knowledge of Python and related frameworks including Django and Flask.
• A deep understanding and multi-process architecture and the threading limitations of Python.
• Must have experience on MVC framework
• Ability to collaborate on projects and work independently when required.

Customer Success Specialist

Why Reelo

In today’s customer centric world, it’s important for every business to market like the best brands in the world. As competition for customers’ attention increases, it has never been more important for small and mid-market F&B and retail businesses to have 360° view of the people that keep them in business. But collecting, understanding and taking action on customer data is riddled with market, resource, and technology challenges. Solving these challenges is why we get up in the morning.

Reelo is the new-age customer marketing platform for restaurant & retail businesses to grow their revenue, get more customers and build a stronger brand, in an incredibly simple manner.

We understand that it's easier than ever to start a restaurant & retail business, it’s harder than ever to grow it. Specifically, most of these businesses have two challenges with growth:

1. Getting people to make their first purchase.

2. Getting those people to come back and buy again (and again and again).

These businesses and their teams already have 1,000 things to do — wrestling with overly complicated marketing tools doesn’t need to get added to the list.

Our SaaS platform makes it fast & easy for businesses to understand more about their customers and continously engage with them in a smart & automated way - making them look like a professional without the effort.

There is a massive opportunity in front of us. We’re building a business that is big, meaningful, and lasting. For that, we’re building a strong, diverse team of curious, creative people who want to find purpose in their work and support each other in the process. If that sounds like you, we’d love to hear from you.

👉🏻 Read more on https://www.reelo.io

About the opportunity

As Reelo grows, we're looking for a passionate Customer Success Specialist to join our team for the next phase of growth. The Customer Success Specialist is responsible for the success of our customers by providing them with the resources and support they need to get the most out of our product. This includes onboarding new customers who have upgraded to a paid plan, providing training and support, and working with customers to identify and solve problems. The ideal candidate will have a strong understanding of SaaS products and services, as well as the ability to build and maintain relationships with customers.

This is a Work from Office role in Ahmedabad, Gujarat

What will you do?

• Responsible for driving revenue of existing accounts by ensuring renewals and upselling existing accounts
• Proactively reaching out to customers to ensure they are getting success using Reelo.
• Respond professionally to incoming inquiries from your customers.
• Being the one responsible, to ensure that your customers have a great experience with the product -a crucial part of the role is ensuring we make the product as easy to use, reliable, bug-free, and fast as possible.
• Becoming an encyclopedia of knowledge about how Reelo works and what it is capable of.
• Build sustainable relationships and trust with customers through open and interactive communication and anticipating their needs better.
• Working directly with product teams to identify current issues and, synthesizing the diverse feedback you hear from our customers, offer informed opinions on potential solutions.

What you need?

• Past experience in account management/client services roles across
• A strong problem solving mindset and work actively towards unblocking barriers that hinder the experience of the customer
• Excellent verbal, written communication, and presentation skills.
• Ability to respectfully handle complaints/ escalations
• A very consultative approach and passion for speaking to customers everyday
• Passion for technology and keeping up with latest trends
• Great attention to details
• Being tactful and providing best practices to customers to ensure they are seeing success using Reelo
• Organizational skills and experience improving processes
• The ability to explain complex topics in easy to understand and concise language
• Demonstrated drive to exceed performance expectations and ability to work with change.

Remember that there’s no such thing as the perfect candidate or background, which is what makes us unique and successful!

Prockured is a leading hospitality procurement company that specializes in providing a comprehensive range of products and goods for Hotels, Restaurants, and Cafes (HoReCa). We are dedicated to simplifying procurement processes and optimizing supply chain management for our clients in the hospitality industry.

Job Location: Jaipur

Responsibilities:

• Conduct market research to identify potential clients in the hospitality industry.
• Assist in developing and implementing sales strategies to reach target customers.
• Generate leads through various channels, including online research and cold calling.
• Collaborate with the sales team to create compelling product presentations and proposals.
• Attend meetings with potential clients to showcase Prockured's offerings.
• Build and maintain positive relationships with clients and key stakeholders.
• Provide support in managing the end-to-end sales process.
• Work closely with the marketing team to align sales efforts with promotional activities.
• Participate in training sessions to enhance product knowledge and sales skills.

Qualifications:

• Currently pursuing a degree in Business, Sales, Marketing, or a related field.
• Strong communication and interpersonal skills.
• Enthusiastic and self-motivated with a passion for sales.
• Ability to work in a fast-paced and dynamic environment.
• Basic understanding of sales principles and customer relationship management.
• Excellent organizational and time management skills.
• Proficient in Microsoft Office applications.

Benefits:

• Opportunity to gain hands-on experience in sales within the hospitality procurement industry.
• Exposure to a dynamic and innovative work environment.
• Training and mentorship from experienced professionals.
• Networking opportunities within the hospitality sector.
• Potential for future employment opportunities based on performance.

Prockured is an equal opportunity employer. We encourage applications from candidates of all backgrounds and experiences.

• Building and sustaining long-lasting relationships with existing and potential clients.
• Conducting research on potential clients' products or services and determining the geographic location of the majority of their target customers.
• Setting up meetings with potential clients to present advertising proposals and address their concerns.
• Assisting the marketing team in the preparation of media kits and promotional plans.
• Attending sales meetings, trade shows, and training workshops as required.
• Persuading clients to purchase company advertising products and services by communicating the benefits of various types of advertising.
• Providing recommendations on suitable formats, advertising mediums, and font sizes.
• Preparing sample advertisements for clients.

Experience: 1 – 3.5 years

Mandatory Skills 

• Should have good knowledge in Object Oriented Programming concepts. 
• Good knowledge in ASP.NET, MVC and C#
• Understanding of JavaScript, HTML5 and CSS. 
• Good Knowledge in SQL Server and RDBMS concepts.

Desired Skills set:

• Create systems with .NET framework 4.x / ASP.NET MVC / SQL Server 2008-2016 / WCF / Web Services / WebAPI based on the design specification.
• Ability to create and optimize SQL Server 2008-2016 stored procedures.
• Experience with JQuery or similar technologies.
• Knowledge on .Net Core is an added advantage.

Description:

• Understanding on performing analysis and design, and develop the small/large-scale systems.
• Responsible for developing new programs and proofing the program to develop needed changes to assure production of a quality product.
• Tests the written programs to ensure that logic and syntax are correct, and that program results are accurate.
• Document code consistently throughout the development process by listing a description of the program, special instructions, and any changes made in database tables on procedural, modular and database level.
• Strong grasp of OO principles
• 1+ years of development experience in OO languages such as C# and MVC architecture.
• Sound knowledge of SQL and database technologies
• Knowledge of Agile Methodologies such as Extreme Programming (XP) & Scrum

We are a Fintech Start up targeting to capture $ 900 BN consumer payment &lending opportunity. We are building platform of the future in which the offline / online merchants would be able to expand their consumer base. We also empower merchants to collect payment digitally and help build their identity through our offerings.

Consumers would be able to make their purchase decisions and would get the options to convert their purchases in to easy EMIs

• Developing front end website architecture
• Designing user interactions on web pages
• Developing back end website applications
• Creating servers and databases for functionality
• Ensuring cross-platform optimization for mobile phones
• Ensuring responsiveness of applications
• Working alongside graphic designers for web design features
• Seeing through a project from conception to finished product
• Designing and developing APIs
• Meeting both technical and consumer needs
• Staying abreast of developments in web applications and programming languages.

• Java 8 and above
• Experiencein databases Mongodb, MySQL, SQL Oracle etc.
• Working knowledge in IOC Container / Spring boot& ORM, Spring Security, AOP JMS.
• Experience in Microservices, Eureka, Zuul, Ribbon would be an added advantage.
• Experience with build tools like Ant, Gradle or Maven and troubleshoot build issues.
• Should have exposure to GIT, Jira etc..
• Develops resealable frameworks/components and POCs based on Product Architecture RoadMap.
• Uses best practices during web services implementations and works with the REST
• Strong analytic problem-solving skills.
• Proactive work ethic.