Software sales

We are looking for a dynamic and experienced Sales Trainer to design, deliver, and evaluate sales training programs that enhance the performance of our sales team. The ideal candidate should have strong sales expertise, excellent presentation skills, and the ability to coach individuals to achieve business targets.

Key Responsibilities

Design and deliver engaging sales training programs for new hires and existing sales teams.

Conduct induction training for newly joined sales executives and counselors.

Train employees on sales techniques, objection handling, customer engagement, negotiation, and closing strategies.

Develop training modules, presentations, role plays, and learning materials.

Conduct product and process training to ensure complete understanding of offerings.

Assess training effectiveness through evaluations, assessments, observations, and performance metrics.

Identify skill gaps through coaching sessions and provide targeted development plans.

Conduct refresher training and continuous learning programs based on business requirements.

Collaborate with Sales Managers and HR to identify training needs.

Monitor post-training performance and recommend improvement initiatives.

Maintain training records, attendance, assessments, and reports.

Stay updated with industry trends and incorporate best practices into training programs.

Required Qualifications

Bachelor's degree in Business Administration, Marketing, Education, or a related field.

3–6 years of experience in Sales Training, Learning & Development, or Sales Coaching.

Prior experience in education, EdTech, healthcare, BFSI, retail, or service industries is preferred.

Strong understanding of sales processes and customer relationship management.

Excellent communication, presentation, and facilitation skills.

Ability to motivate and coach individuals and teams.

Proficiency in Microsoft Office and Learning Management Systems (LMS) is an advantage.

Key Skills

Sales Training

Sales Coaching

Communication Skills

Presentation & Facilitation

Objection Handling

Negotiation Skills

Customer Relationship Management (CRM)

Performance Coaching

Team Development

Training Needs Analysis

Public Speaking

Time Management

Job brief

Call To Action is looking for an SEO expert to manage, strategize and implement search engine optimization activities across major search networks to maximize ROI

Responsibilities

• Track, report, and analyze website analytics and other content development initiatives and campaigns
• Optimize copy and landing pages, and websites for search engine marketing
• Perform ongoing keyword discovery, expansion and optimization
• Research and implement search engine optimization recommendations
• Research and analyze competitor links
• Develop and implement link building strategy
• Work with the web development team to ensure SEO best practices are properly implemented on newly developed code
• Work with editorial and marketing teams to drive SEO in content creation and content programming
• Recommend changes to website architecture, content, linking and other factors to improve SEO positions for target keywords.

Requirements

• Proven SEO experience at an agency or brand level for 2-3 years
• In-depth understanding of marketing, conversion, online customer acquisition and website analytics tools
• Working knowledge of HTML, CSS, and JavaScript development and constraints
• Knowledge of ranking factors and search engine algorithms
• Up-to-date with the latest trends and best practices in SEO
• Bonus if you have SEM experience managing PPC campaigns across Google, Facebook and Bing to run SEM campaigns to aid SEO

Job description

CGLIA is looking for IT Recruiters who have expertise in hiring through LinkedIn and other social media sites. This position is to work from our office. The Recruiter will understand the requirements and identify effective recruiting strategies to attract a diverse pool of qualified and capable talent for the organization.

 Roles and Responsibilities:

• Develop, facilitate, and implement all phases of the recruitment process.
• Coordinate with the department managers to identify and draft detailed and accurate job descriptions and hiring criteria.
• Identify and implement efficient and effective recruiting methods that work for the organization screen applications and select qualified candidates.
• Schedules interviews; oversees the preparation of interview questions and other hiring and selection materials.
• Assists with the interview process, attending and conducting interviews with managers Coordinate with the hiring manager and other human resource staff during the offer process, Initiate campus hiring, and hiring with the finishing schools.
• Performs other duties as assigned.

Required Skills/Abilities:

• Excellent skills in hiring through LinkedIn and other social media sites. Should have experience in IT recruitment and close the positions within the time frame.
• Excellent verbal and written communication skills. Ability to create and implement sourcing strategies for recruitment for a variety of roles. Proactive and independent with the ability to take initiative.
• Excellent time management skills with a proven ability to meet deadlines.
• Familiarity with laws, regulations, and best practices applicable to hiring and recruitment.
• Proficient with or the ability to quickly learn applicant-tracking software or other recruitment systems.
• Proficient with Microsoft Office Suite or related software. Passion towards recruitment and onboarding processes 

Education and Experience:

Any graduate with an understanding of IT terminologies.

Minimum 3 years of experience working for IT product companies. Should have experience in MS Word & Excel sheets.

High priority to those having experience in hiring through LinkedIn and social Media Networks, and having innovative hiring processes.

Area of professional exposure (functional/technical skills) :

· Hands-on experience with Google Cloud Platform (GCP) Services (Data Flow/Cloud Run/Big Query/Cloud SQL Server/GCS etc.)

· Experience in deploying to GCP environments (Cloud Run/CaaS/OpenShift/Containerization)

· Experience with Continuous Integration/Continuous Delivery tools and pipelines – Tekton, Terraform and Jenkins

· Experience with Java/J2EE frameworks, Web development and REST APIs/microservices development (Spring Boot, Spring Cloud)

· Good exposure to GCP application developments.

· Hands-on experience with Angular (front-end development)

· Experience in using build tools like Gradle, Maven and Ant etc.

· Experience with GitHub or equivalent source control repositories

· Experience in developing data processing tasks using Spark/PySpark

· Good working knowledge of relational databases like MS SQL, Oracle etc.

Headquartered in Bangalore, our client is the world's first cross-border neobank that focuses on credit and banking requirements of those migrating from India to the US. This revolutionary startup helps you apply for a bank account and a high-limit credit card with minimal documentation and absolutely no application fee while you are still in your home country.

The company is truly simplifying the financial world by making global financial products easily accessible to global citizens. Their mission is backed by tier 1 VCs and they have already raised in excess of 55 mn dollars within the last one year.

As a Customer Service Representative, you will be responsible for communicating with customers through various channels (email/chat/phone/social media reviews).

• Maintaining a positive, empathetic, and professional attitude toward customers at all times
• Actively listening to, promptly acknowledging and resolving customer inquiries and complaints
• Keeping records of customer interactions, transactions, comments and complaints
• Communicating and coordinating with colleagues as necessary
• Providing feedback on the efficiency of the customer service process
• Keeping yourself updated on company products to effectively manage customer queries

Desired Candidate Profile

• Graduates/ MBA or equivalent
• 6 months to 3.5yrs of experience working in customer support roles
• Excellent verbal & written communication skills
• Willing to take ownership and grow
• Empathetic, organized, problem solver
• Active listener with the ability to stay calm when customer is stressed
• Open to work in shifts (rotational day and night shifts)