We are looking for an automation specialist who will play a key role in Sattva's digitisation
initiatives. Our rapid growth in the last year has underscored the importance of
technology-driven solutions to manage business processes at scale.
Currently our tech landscape is a collection of best-of-breed SaaS solutions that need to be
integrated/extended based on business needs. This role involves identifying automation
opportunities and realising them through low/no-code platforms like AppSheet, Zapier, etc. It is a technical role that also involves interfacing with people across different Business Units within Sattva. It offers the opportunity to work with best-in-class SaaS solutions like Google Workspace, FreshTeams, ClickUp, and QuickBooks.
Responsibilities
● Analyse existing landscape of SaaS solutions to identify automation gaps in key
business process
● Integrate best-of-breed SaaS solutions using APIs and Low/No-Code tools
● Build apps to extend existing SaaS solutions like FreshTeams, QuickBooks, ClickUp, etc
using available APIs and SDKs
● Configure SaaS solutions to meet the needs of a specific Business Unit or of a defined
security policy
● Build Slack apps to integrate with SaaS solutions in the landscape
● Troubleshoot technical issues with the configured solutions in the landscape
Ideal Candidate Profile
● 1+ years of experience in integrating/extending SaaS solutions
● Solid expertise in developing automation scripts and applications using Javascript or
Python
● Strong problem-solving ability
● Excellent communication skills
● Proven ability to interface with multiple stakeholders across business vertical
About Sattva Consulting
And that's what we deliver for our customers and partners!
At the heart of our work is the ability to collaborate with multiple stakeholders, and co-create inclusive working models that help each organisation achieve its own place in the Magic Quadrant - where its economic value as well as social impact is maximised.
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Essential Duties and Responsibilities:
Job Description:
- It’s a Client facing role with a proven experience into security or backup solution sales.
- Meet Monthly/ Quarterly/Yearly target of customer meetings and sales target.
- Identify and close deals into SMB/Enterprise segment.
- Manage a healthy relationship with the OEMs.
- Must have a good understanding of IT Security solutions (Endpoint/Networking/Data Security, DLP, Backup, NGF, MDM, Helpdesk, Asset etc) or backup solutions (server backup, desktop/ laptop backup, replication)
- Sell data security and data backup solutions to corporate customers of Jaipur and Mumbai.
Skill Requirements:
Good communication skills.
Mandatory Requirement
At least 2 years’ experience of selling data security or data backup solutions to corporate customers of Jaipur from Jaipur and from Mumbai to Mumbai
Education and/or Work Experience Requirements:
- At least 2 years’ experience of selling data security or data backup solutions to corporate customers of Jaipur from Jaipur and from Mumbai to Mumbai.
- Must be able to work under pressure and meet deadlines, while maintaining a positive attitude and providing exemplary customer service.
- Ability to work independently and to carry out assignments to completion within parameters of instructions given.
Job Requirements:
Minimum Experience: 2 years
Working Days: 6 days Monday to Saturday (3rd Saturday off)
Salary: As per market standards plus incentives
Plus mobile
Candidate must have experience 5+ years in automation
- At least two projects experience in automating mobile applications on mobile platforms (Android and iOS)
- Proven track record in integrating end to end process of mobile automation deployment solutions with CI/CD pipeline and running on emulators and physical devices
- Experience in creating branches and workflows using Git
- Experience in Appium, testng, cucumber, selenium, page factory, maven
- Experience with tools & applications such as JIRA, Confluence, BitBucket, Git
- Designs, develops, maintains, and troubleshoots automated suites of tests
- Work with developers to get bugs reproduced and tested
- Very good in java OOPs Concepts
- Good analytical and communication skills
- Strong Automation Scripting experience
should have between 300- 500 automated test cases on mobile testing skill work as per this skill (automated test cases should not be less then 300) 5+ years hyderabad location
Opportunity
As a customer success manager, your goal will be to provide outstanding customer service to our clients by developing effective customer service procedures, implementing customer loyalty programs, and Improve customer experience and customer satisfaction (Customer Love metrics)
Responsibilities
- Be the single point of contact for all your customers from the time they sign the contract.
- Establish a trusted relationship with them and help them succeed with QDC through product adoption and delivering the value promised.
- Understand the customer’s goals, org structure, key challenges, and define their success.
- Work with sales and onboarding team to plan and execute a seamless customer onboarding process, ensuring a smooth ‘go live’.
- Identify customer insights and pain points and help shape the product roadmap by providing active feedback to the product team.
- Proactively identifying and prioritizing resources and effort according to perceived risk, potential growth, strategic value, and renewal timeframe, making sure subscriptions are renewed timely.
- Monitor at-risk customer behavior and carry out activities to retain them.
- Own churn and expansion for all your accounts.
- Identify opportunities for portfolio growth and contact customers for upsells.
- Work towards turning customers into advocates of QDC.
- Collaborate with the Marketing team to build customer case studies, testimonials, and referrals.
What you can expect in the next 12 months
Within 1 month |
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Within 3 months |
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Within 6 months |
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Within 12 months |
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What an ideal candidate looks like
- At least 2+ years of work experience in a customer-facing role such as Customer Success, Account Management and Sales, etc.
- Ability to understand a software product and its nuances very well.
- Excellent written and verbal business communication skills.
- Strong problem-solving skills, technical and analytical aptitude with the ability to quickly learn and adopt technical products.
- Ready to work during US hours - in future
What are we looking for?
Attitude |
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Summary
Join Dreamcast, a leader in the event tech industry, as our new Client Servicing specialist. Embrace the opportunity to contribute to creating exceptional event experiences by blending client servicing with cutting-edge streaming technology. In this role, you'll be at the heart of ensuring client satisfaction by offering tailored tech solutions for virtual, hybrid, and in-person events. Collaborate closely with our diverse team of developers, designers, and event planners to bring innovative ideas to life, ensuring each event is memorable. Unique to this position is the chance to grow within an environment that values creativity and continuous learning. As part of the Dreamcast family, you will have access to unparalleled growth opportunities in the evolving Event-Tech landscape. This role is perfect for individuals passionate about technology's power to transform events, aiming to deliver first-class service while pushing the boundaries of what's possible in the event industry.
Responsibilities
- You will serve as the primary point of contact for our clients, ensuring their needs are met with professionalism and enthusiasm at every stage of their event-planning process.
- We expect you to conduct thorough onboarding sessions for clients, guiding them through our SaaS products and demonstrating how these solutions can enhance their event experiences.
- You shall coordinate closely with our technical team to troubleshoot any issues that arise during the setup or execution of virtual, in-person, or hybrid events, providing timely and effective solutions.
- You will be responsible for managing client expectations, keeping them informed about project progress, and setting realistic timelines to ensure a seamless experience.
- We expect you to gather client feedback post-event, analyzing it to identify areas for improvement in our services or technology suite, thereby contributing to continuous product enhancement.
- You shall keep abreast of industry trends and developments, sharing insights with both clients and our internal teams to foster innovation within our event tech solutions.
- You will develop tailored proposals that match the specific requirements of each client, incorporating our range of tech solutions to meet and exceed their event objectives.
- We expect you to participate actively in team meetings, offering creative ideas and strategies for enhancing client satisfaction and driving the growth of Dreamcast's event tech suite.
Requirements
- You must possess strong technical skills with the ability to swiftly troubleshoot streaming issues during live events, ensuring a seamless experience for all attendees.
- You should have a deep understanding of various streaming platforms and technologies and be capable of advising on the best solutions tailored to each event's unique needs.
- You are expected to maintain excellent communication with clients, understanding their requirements and providing updates throughout the event planning and execution process.
- You must demonstrate proficiency in using our Event-Tech Suite software, effectively managing and integrating it into client events for an enhanced experience.
- You will be responsible for conducting pre-event testing and rehearsals, guaranteeing that all technical aspects operate flawlessly.
- You ought to collaborate closely with other team members to develop innovative event concepts that leverage our technology to meet and exceed client expectations.
- You are required to provide training and support to clients on how to use our SaaS products effectively, ensuring they maximize the value of our services.
- You should actively stay informed about the latest trends and advancements in event technology, applying this knowledge to continually improve our offerings.
Skills
- Client relationship management
- Streaming technology expertise
- Event planning proficiency
- SaaS product knowledge
- Technical troubleshooting
- Digital content distribution
- Customer service excellence
- Hybrid event coordination
- Project management skills
- Virtual platform navigation
- Ideating on the firm strategy with the founders and senior leadership team
- Leading 0 to 1 projects with founder guidance - new products, new markets, and/or business segment pilots
- Managing leadership hiring with founders
- Understanding the global market landscape and application to company's business across India and other high priority markets
- Hiring and managing execution teams to scale initiatives
What you need to have:
- Strong academic credentials from a Tier 1 institution
- 3+ years of Tier I investment banking or consulting or investments experience
- Significant understanding of the fintech and financial services space
- Bonus: Tier 1 MBA
- Bonus: South East Asian market knowledge or experience
- Extremely high analytical skills and first-principles led problem-solving attitude
- Expertise in business modeling, PowerPoint/deck creation, and pitching to key stakeholders - internal and external
- Excellent communication skills
- Good people skills with an ability to build trust
- Ability to build deep and lasting relationships
- Extremely high attention to detail; If the extra space or the change in font do not bother you, this role will be tough
- Ability to think big and disruptive, and execute along-side
Qualification: B.com / BBA / MBA / 1-2 years of Experience in sales and marketing
Skills: Excellent Communication and Writing skills in both English & Tamil, Spontaneous Mindset, Wide Knowledge about Sale & Marketing , Social Skills and Technical knowledge, Anger & Stress management skills.
Salary: As per Industrial standard
Experience: 1-2 years or more / Freshers who have done internship or training program on Business Development or sale & marketing oriented training programs
Your job responsibilities include
· Planning and coordinating with internal and external stakeholders to ensure project execution as per technical and functional specifications.
· Reviewing technical requirements and adapting those into a http://force.com/" target="_blank">Force.com application.
· Communicating with end-users to fully understand client expectations.
· Participating in and leading code-review sessions to identify potential project bottlenecks and suggest solutions.
· Requirement analysis, database design, coding, testing, implementation, and maintenance of Salesforce and associated software applications.
· Managing technical delivery of integrations and custom extensions.
· Providing hands-on support in software/application architecture, development, design, independent analysis, and problem resolution.
· Overseeing development, design, UI, and technology integration efforts for the effective completion of a project.
· http://salesforce.com/" target="_blank">Salesforce.com
· Guiding clients over technology, processes, and applications while updating them on regular project-related developments.
Who you are
· 4+ years of experience in http://force.com/" target="_blank">Force.com applications design, development, integration, AppExchange launch and support and minimum 6 months to 1 year of hands-on experience in Salesforce Lightning development.
· Fluent in Salesforce Lightning. Extensive experience developing Lightning Components – both within the Salesforce Lightning Design System and by writing custom Lightning Components in Java Script within the Aura framework.
· Solid experience in Lightning component development and Salesforce customization.
· Convert business requirements into well-architected solutions that best leverage the http://salesforce.com/" target="_blank">Salesforce.com platform. Develop the technical Design, custom solution, and system design based on lightning platform
· Minimum of 6 months Lightning Component development experience.
· Minimum of 6 months experience with Salesforce platform programming languages – Apex, Visualforce, Lightning Component framework.
· Minimum of 6 months experience with Lightning Design System framework.
· JavaScript, Remote Objects or JavaScript Remoting/events, JQuery, CSS
· Salesforce Static Resources Setup and usage of lightning apps and embedding in VF pages.
· Implementing REST integration (http://salesforce.com/" target="_blank">Salesforce.com web services API, REST API, JSON, Apex, HTML)
· Being a Certified http://force.com/" target="_blank">Force.com Developer is a must, an Advanced Developer is highly desirable
· Strong knowledge of Agile methodology
· Proficiency in Apex, Visualforce, Web Services, SOQL, AJAX, XML, Javascript, HTML
· Experience in SFDC customization, integration, and administration
· The ability to lead workshops and provide direction to your team members
· Excellent communication and presentation skills
Skills:- Salesforce, Salesforce Lightning, Integration, Salesforce Apex, and Visualforce.
Job Description:
Location: Bangalore
Senior QA Engineer Responsibilities: • Design, maintain and execute manual and automated test cases for API, performance and end-to-end functional tests. • Develop automated tests with industry-standard testing tools and frameworks (e.g. JMeter, Junit, RestAssured) • Ensure comprehensive end-to-end coverage of test suites. Knowledge and Skills: • 4+ years of industry experience doing manual testing for web applications • 2+ years of industry experience in Performance testing tools such as JMeter • Experience with testing Web Services or REST APIs either from code or with tools like SoapUI/Postman • Experience of creating test cases based on requirements given in BRD • Bachelor's degree in Computer Engineering, Computer Science, Information Systems or Equivalent • Experience with code management and version control software (e.g. Git, GitLab, Bitbucket) • Knowledge of continuous integration tools (e.g. Jenkins, ANT, Maven, Gradle) • Knowledge of databases (MySql, MS-SQL, MongoDB
Experience : 0 to 1 year