Automation QA lead

You will own the end to end implementation and operation of AI powered outbound campaigns for our clients. That means taking a client brief, understanding their target market, building the systems that research and engage prospects, and making sure those systems run reliably without hand holding.

This is not a "connect two Zapier steps and call it automation" kind of role. You will be designing multi step workflows where AI agents research companies, enrich data through APIs, personalize messaging intelligently, and deliver outputs into client tools. Each campaign is a custom system with moving parts that need to work together cleanly.

What your weeks will look like:

You will onboard new clients, understand their ICP and outreach goals, then build and deploy the technical infrastructure to execute those campaigns. You will monitor live campaigns, troubleshoot when something breaks, and optimize for better results over time. You will hop on video calls with clients when needed, but the bulk of your time is building and maintaining systems that work.

Specifically, you will:

Build and manage complex n8n workflows that pull data from multiple sources, enrich it through APIs and AI, and deliver personalized outputs. Design Airtable bases that structure client data, automate processing, and integrate with external tools. Set up and manage email infrastructure: domains, deliverability, sending sequences. Use AI tools (Claude, GPT) to build research and personalization layers into client workflows. Handle client onboarding, ongoing communication, and technical troubleshooting. Own your campaigns. When something breaks at 2 PM on a Tuesday, you fix it. When a client asks why response rates dropped, you investigate and have an answer.

Who This Is For

You are someone who figures things out. You read documentation, test until it works, and do not give up when the first approach fails. You have strong technical intuition even if you are not a traditional developer. You understand how APIs work, how data flows between systems, and how to debug when something is not behaving as expected.

You follow AI developments closely. Not casually. You know the practical performance difference between Claude Opus 4.6 & GPT 5.4 🙃, you have opinions on which tools are overhyped, and you have probably built something with AI that you are proud of, even if it was just for yourself.

You are hungry. Not in a cliché motivational poster way. You genuinely want to get better at what you do, you take ownership of your work, and you do not need someone checking in on you every few hours to make sure you are making progress.

Core skills (non negotiable):

• n8n: You have built workflows and understand how nodes, data flow, and error handling work.
• AI tools: Regular, meaningful use of Claude or ChatGPT. You know how to prompt effectively and understand the limitations.
• Technical aptitude: You pick up new tools fast and figure things out from documentation, not tutorials.
• English proficiency: Written and spoken. You will be communicating with international clients.

Great to have (you can learn these on the job):

Experience with cold email and outbound systems (Smartlead, Instantly, or similar). Understanding of email deliverability (SPF, DKIM, domain setup). API integration and webhook experience. Data enrichment workflows using tools like Apollo, web scraping, or similar.

Work Setup

Fully remote. Work from anywhere. 5 day week. You manage your own schedule as long as the work gets done and you are available for client calls when needed.

Why This Role Is Different

You are not joining a company to work on traditional endangered tech job, but working with AI all day long, and deploying it's outbound systems for clients. You are building and running AI infrastructure for organizations that most people only see on TV. The problems you solve are genuinely novel. There is no tutorial for most of what we do. You will learn faster here in 3 months than you would in years at most places, because we operate at the intersection of AI, automation, and high stakes client work.

If you are the kind of person who gets excited about building systems that actually work in the real world, not just demos, this is your role.

How to Apply

If you have a portfolio of n8n workflows, Airtable bases, or any AI projects you have built, include links. We value what you have actually built over what is listed on your resume. Practical proof of work is valued 100x than just writing cool things in your application.

AVOID WRITING USING AI ANYWHERE IN YOUR APPLICATION. WE WORK WITH AI ALL DAY. ANY APPLICATIONS WRITTEN USING AI WILL NOT BE READ AND WILL BE REMOVED BY OUR AI QUALIFIER AGENT ITSELF 🙂

Key Responsibilities:

●    Design, develop, and maintain high-performance, scalable, and secure backend systems using Java.

●    Build and maintain RESTful APIs and microservices to support application functionality.

●    Collaborate closely with frontend developers to ensure smooth integration with React/Angular-based frontend systems.

●    Work with both relational databases (SQL) and NoSQL databases to design data schemas, optimize queries, and maintain data integrity.

●    Leverage cloud platforms (AWS, Azure, Google Cloud) to deploy, monitor, and scale applications.

●    Implement and maintain containerization using Docker and Kubernetes (K8S).

●    Write unit tests for both backend and frontend code to ensure code quality and reliability.

●    Participate in code reviews to maintain code quality standards and mentor junior developers.

●    Contribute to a culture of continuous improvement, proposing and driving best practices in backend development, testing, and deployment.

Required Skills And Experience

●    Bachelors or Masters in computer science or related fields.

●    5+ years of experience in backend development, with strong expertise in Java (must-have).

●    Solid experience with frontend frameworks such as React or Angular.

●    Hands-on experience with RESTful APIs, Docker, and NoSQL databases (such as MongoDB, Cassandra, etc.).

●    Strong experience with SQL databases (such as MySQL, PostgreSQL, etc.), including database design, optimization, and query writing.

●    Familiarity with cloud platforms (AWS, Azure, Google Cloud) and Kubernetes (K8S).

●    Experience in writing unit tests and understanding of test-driven development (TDD) principles.

●    Strong understanding of Agile/Scrum methodologies.

Nice to Have:

●    Exposure to Automation Testing Frameworks (e.g., Selenium, Cypress).

●    Experience working in a SaaS (Software as a Service) environment.

●    Knowledge of Agile/Scrum methodologies.

Conduct market and company research using Apollo.io, Lusha, and LinkedIn Sales Navigator to build verified client lists.

Study industry trends and identify high-potential customer segments for outreach.

Perform verification calls to confirm CRM usage, IT decision-makers, and company requirements (no sales pitching).

Qualify and categorize leads based on industry, company size, geography, and expected needs.

Prepare accurate and structured lead sheets for the sales team to use in outreach.

Create company profiles, background summaries, and research briefs for Senior Consultants.

Schedule discovery meetings once leads are validated and properly qualified.

Manage personalized email outreach campaigns via Instantly.ai and improve sequences based on engagement.

Maintain clean CRM data, update records, and prepare weekly reports on lead flow and market insights.

Candidate should be organized, analytical, detail-oriented, with 1–2 years of experience and strong written & spoken communication skills.

OpenGov is home to an exceptional team - passionate about our mission to power more effective and accountable government. By bringing the OpenGov Cloud to our nation's state and local government, we’re transforming communities so they can thrive! 

Imagine yourself being able to help small business owners open their doors faster, ensuring our tax dollars are accounted for, creating safer infrastructure, modernizing the permitting process, and assisting with disaster recovery. The work you do here every day has a meaningful impact on people's lives!

🌟 OpenGov is a 2023 Top Workplaces USA award winner and a Forbes America's Best Startup Employer 🌟

Join our smart, fun, and humble team to experience the most rewarding career of your life!

Job Summary:

As a  Software Engineer II  at OpenGov, you'll build best-in-class SaaS solutions that enable efficiency, transparency, and accountability within government agencies. You'll be a key member of our engineering team, delivering new features and improvements in a fast-paced, agile environment using modern technologies, including ReactJS, Javascript, GraphQL, and NodeJS.

A typical day in this role would provide opportunities to design, implement and optimize complex applications for speed and scalability, and resolve various unique technical challenges. Strong collaboration skills with the product, UX, and platform engineers coupled with the ability to execute quickly will enable your success.

Responsibilities:

• Develop, test, and deploy high-quality software with minimum supervision
• Write clean, efficient, and well-documented code following industry best practices.
• Troubleshoot, debug, and resolve complex technical issues.
• Contribute to continuous improvement and operational excellence 
• Participate in code reviews to ensure code quality and adherence to coding standards.
• Stay up-to-date with emerging technologies and industry trends to drive innovation within the team
• Contribute to OpenGov’s Engineering culture of innovation, leading-edge technology adoption and quality

Requirements and Preferred Experience:

• BA/BS in a computer-science-related discipline or equivalent experience required
• 3+ years of professional experience in developing cloud native applications.
• Proficiency in Java or C++ or C# or equivalent program language is required.
• Proficiency in Python, JavaScript, ReactJS, and NodeJS is required 
• Proficiency in data structures, database concepts, algorithms and observability is required
• Working knowledge of event-driven architecture and Kafka preferred
• Working knowledge of ElasticSearch/OpenSearch preferred

What makes OpenGov unique

» Leadership: CEO Zac Bookman (MPA from Harvard and JD from Yale) is truly a mission-driven CEO. He was named one of the 100 most Intriguing Entrepreneurs by Goldman Sachs, a Tech Pioneer by the World Economic Forum, and SF and Silicon Valley Business Times' 40 under 40 class of 2018!

» Growth: Record breaking growth with 1,800+ governments (and counting) using our products. Click here for read more.

» Culture: Winner of 2023 Top Workplaces USA award, Awarded Top 25 Cloud Companies to Work For, Winner of Forbes 2022 Best Startup Employers, 50 Best Workplaces award. Check out our Careers Video!

» Product: Named to the GovTech 100 (seven consecutive years), we are the leader in cloud software for our nation's cities, counties, and state agencies.

» Mission Driven: We are a technology company with a passion for the mission. We're powering more effective and accountable government.

Come join us and make a positive social impact!

OpenGov is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

Responsibilities

• Assist in daily administrative tasks, such as copying, filing, and scanning documents
• Manage and maintain executives' schedules, appointments, and travel arrangements
• Coordinate meetings, including preparing agendas, taking minutes, and distributing relevant documents
• Handle incoming and outgoing correspondence, including emails, phone calls, and mail
• Maintain office supplies and equipment by monitoring inventory and placing orders as needed
• Assist in the preparation of reports, presentations, and other documents
• Schedule and coordinate office events, including meetings, training sessions, and conferences
• Perform general office duties, such as greeting visitors, answering phone calls, and organizing office space

Qualifications

• Proven experience as an administrative assistant or similar role
• Excellent organizational and time management skills
• Excellent Communication skills
• Experience in computer proficiency and Microsoft office suite
• Ability to multitask and prioritize tasks
• Attention to detail and problem-solving skills
• Discretion and confidentiality

Experience:- Overall 10 to 12 years of experience of which atleast 5 to 7 years’ experience should be in Information Security. Mandatory is 5 to 7 years’ experience in Information security and with one full end to end implementation experience.

Base location: - Bengaluru - Must

Joining requirement: - Not later than second week of June 2023.

Requirements: -

1.      Mandatory - ISO 27001:2013 lead implementor certified

2.      Mandatory - ISO 27001:2013 lead auditor certified (but if it is a good candidate, we can still consider)

3.      Good to have – CISA, CISM, Risk management certification, Privacy certifications.

4.      Mandatory - Atleast one end to end implementation experience of ISO 27001 standard. The candidate should have a good implementation knowledge of ISO 27001, ISO 27002 standards and is required to implement the ISO requirements and run the ISMS program for multiple countries.

5.      This immediate requirement is for implementing the ISMS program for our Canadian office location. The candidate should be willing to work from Bengaluru in EST time zone during this implementation phase whenever required.

6.      Good documentation skills.

7.      Develop, implement, maintain, review and continually improve Information Security policies.

8.      Good understanding and knowledge of applicable legal and regulatory requirements as relevant to information security.

9.      Manage and maintain a risk register / risk database along with risk treatment plans.

10.  Good understanding of physical and environmental security.

11.  Conduct Internal Audits based ISO 27001 standards and Personal Data Protection policies. A good experience in independently conducting Internal and supplier audit with respect to information security.

12.  Provide training to the employees on Privacy & Information Security Management System on regular intervals.

13.  The greater part of the job involves interacting with people, interviewing them / auditing, Preparing audit reports, discussing / persuading / influencing.

14.  Mandatory: Good verbal and written communication skills. Eye for details.

15.  Good presentation skills.

16.  Since this is a trusted role, candidates must be willing to undergo extensive background checks to verify their identity, character, qualifications, skills and experience.

Technical Skills

1. Adaptive autosar
2. Embedded C++
3. Automotive domain.

Expertise in implementation of Android Software Download/Updates                               

Embedded systems constraints, identification of root causes/debugging issues through SW development life cycle.                          

Embedded SW development process (full V-cycle).                         

A SPICE and Agile (SCRUM, KanBan) methodologies                              

SW Tool administration (e.g. Doors, GIT, EA) and Atlassian Suite (Jira, Confluence) knowledge.                                   

ISO26262 standard and defensive programming                               

Knowledge of cyber security and HSM sub system.                         

High capacity of synthesis for technical planning issues.                             

Problem solving attitude.                              

We are looking for passionate NodeJS Developer responsible for the development of cloud-native Microservices driven systems. Skills in Angular, NodeJs and PostgreSQL. Knowledge of Azure will be an added advantage. Should have knowledge of Source Control.

The end-to-end, design to solution approach is what makes you a perfect fit for the role. Constant upgradation of systems based on user feedback, internal research, performance improvements and bug fixes will be your primary focus. Occasionally you will interact with stakeholders to take the system to the next level.

Your main duties will include creating micro services and components and coupling them together into a functional app. You will work in a self-sufficient team with widely experienced in developing & managing BFSI systems.

Responsibilities

• Develop solutions on NodeJS and Angular
• Debug & troubleshoot
• Maintain documentation
• Ensure quality of deliverables

Skill Sets

Must Have

• Strong development knowledge on JS - NodeJS, Angular
• PostgreSQL
• Postman
• JSON

Good to Have

• Knowledge of Agile
• Experience on Azure
• Type ORM
• API testing tools - chai & mocha

Eligibility

Qualification: BE / B. Tech. / BCA / MCA

Experience

Total software development experience of 3- 4 years with minimum 1 year on NodeJS

Skills

- PostgreSQL, Postman, JSON, NodeJS (Node.js) and Angular (2+)

• 12th Pass/Any graduates
• Min 1 year of work experience is required
• Candidates with excellent communications
• Experience in international voice process(US/UK/UAE/Ireland/Australia etc)
• Flexible with Night shifts
• Location - Andheri (East)