Automation QA lead

About Us:

We are not just an AD agency or a creative agency, we are a Communication Company. Founded in 2014, Moshi Moshi is a young, creative, gutsy, and committed communication company that wants its clients to always Expect the EXTRA from it. Our primary clientele consists of Startups and corporations like Ola, Zoomcar, Mercedes Benz, ITC, Aditya Birla Group, TATA Group, MTV, IHCL, Jaquar, Sobha, Simple Energy, and Godrej amongst others. We have a huge team of creative folks, marketers, learners, developers, and coders who believe Moshi Moshi is an experience rather than a company.

Job Role: Creative Producer

Experience Level: 5+ Years

Location: Bangalore, Karnataka (On-site).

Job Overview:

● A Strong Background in Animation, Motion Design

● Strong technical skills and proven ability to use a variety of software - Premiere Pro

● The ability to partner with other creative team members and key stakeholders to create content used across a variety of platforms (web, mobile, video, and more)

● Must be a creative and strategic thinker.

● Assertive, Proactive, Empathetic and forward-looking

● Super energetic positive attitude with a strong appetite for growth

● Able to work in a fast paced environment and have strong project management skills

● Be a great communicator, Receive and interpret feedback and meet deadlines.

Job Responsibilities:

● Ideate, Conceptualize and create highly quality engaging video content for the brands, Partners & DE App.

● Create Lottie based animation files. Train team members on deliverables

● Work with the design team to create a library of illustrations for the video content.

● Present storyboards to the stakeholders and take responsibility in execution of the entire project.

Qualifications:

● Required Skills 5+ years of experience in managing a video/Animation team.

● Experience working on mobile platforms/Apps/Social media launches

● A very good knowledge of Animation principles, Storytelling, Design, Composition, Staging, timing Character design.

● A degree in animation, Art or any kind of creative background is a must.

● Obsessed with details and has a strong eye for design nuances

● Fair amount of experience in UI & UX Illustration capability is a plus. 2d/3d animation is a plus.

● Image manipulation, Color correction knowledge is a plus and experience in Cinema 4D is a plus.

 Hotel Operations Executive

⏳ Experience: 6 Months to 1+ Years

📍 Location: Gurgaon (Rotational shift)

• No Night shit For Female

Key Responsibilities:

Handle post-booking queries, modifications, and cancellations.

Coordinate with hotels for confirmations and resolve any issues.

Provide customer support via calls, emails, and chats.

The ideal candidate has strong hands-on expertise in C# and legacy .NET frameworks (WinForms/WPF and ASP.NET Web Forms/MVC), with solid experience in Oracle SQL and PL/SQL (complex queries, packages, triggers, performance tuning) and working knowledge of SQL Server for reporting and analytics. They are comfortable working in on-premises, Windows-based environments with multi-tier client/server architectures, scheduled jobs, and batch processes, and can collaborate closely with DBAs and infrastructure teams.

The candidate should be highly capable of reverse engineering large, legacy codebases with limited documentation, tracing end-to-end flows across UI, business logic, data access, and database layers, and performing thorough impact analysis before making changes. Strong debugging skills (logs, profilers, Visual Studio), experience handling business-critical production incidents (L2/L3), and familiarity with version control (Git/TFS) and ITSM tools (e.g., ServiceNow, JIRA) are essential. Experience with Information / lab / quality / operations systems or similar complex transactional applications is a strong plus.

Location

Offshore (India) – Hybrid as per client policy

Work Timings

Flexible timings with willingness to support overlapping hours with US time zones (including occasional off-hours / weekend support as needed).

Role Summary

We are looking for an experienced Application Developer & Support Engineer to maintain, enhance, and support a suite of business-critical legacy applications. These include:

• A long-running Laboratory Information System used for environmental and analytical testing.
• Desktop .NET client applications used for managing organic and inorganic test workflows, sample results, and quality checks.
• A project/operations dashboard that consolidates lab/project performance data from Oracle and SQL Server for reporting.
• Web applications (on-prem .NET) used for lab data preparation, operational workflows, and internal employee/HR information.

All applications are on-premises, using Oracle as the primary transactional database (with some SQL Server reporting), and have complex, tightly coupled code and data flows that must be understood and handled carefully.

The role is a mix of development, enhancement, deep troubleshooting, and L2/L3 production support, with strong emphasis on reverse engineering complex legacy systems and ensuring stability.

Technical Capabilities & Competencies

Core Technical Skills

• Strong experience with C# and .NET (legacy frameworks such as .NET Framework, WinForms/WPF and classic ASP.NET Web Forms / MVC).
• Solid expertise in Oracle Database:
• Advanced SQL (joins, analytical functions, performance-oriented queries).
• PL/SQL (procedures, functions, packages, triggers).
• Understanding of indexing, execution plans, and query tuning.
• Working knowledge of SQL Server and its use for reporting / analytics.
• Comfort working in on-premise environments with Windows servers, application servers, and database servers.

Complex Code & Flow Handling

• Proven experience in reverse engineering large, legacy codebases with limited or outdated documentation.
• Ability to understand and trace multi-layered architectures (UI, business logic, data access, database) and dependencies between modules.
• Strong debugging skills:
• Using Visual Studio debuggers, logs, and profilers to trace issues across layers.
• Diagnosing intermittent production issues (e.g., race conditions, memory leaks, connection pool issues, timeouts).
• Experience analyzing complex stored procedures and PL/SQL packages to understand business rules implemented at the database layer.
• Capability to perform impact analysis before changing shared components in heavily reused libraries or database objects.

Integration & Architecture Awareness

• Understanding of client–server architectures, multi-tier applications, and on-prem network constraints.
• Familiarity with file-based integrations, scheduled jobs, and batch processes commonly used in legacy systems.
• Basic understanding of authentication/authorization patterns in legacy .NET apps and on-prem environments (Windows auth / forms auth, etc.).

Engineering Practices & Tools

• Hands-on experience with version control systems (Git, TFS, Azure DevOps or similar).
• Familiarity with work management and ITSM tools (JIRA, ServiceNow, Azure DevOps Boards, etc.) for incidents, problems, and changes.
• Exposure to CI/CD or at least automated build/deployment pipelines for .NET applications (nice to have for future modernization).

Key Responsibilities

Application Development & Enhancements

• Analyze functional and technical requirements for enhancements across lab workflow, operational dashboard, and internal web portals.
• Design, develop, and unit test new features, reports, and UI changes using C#, .NET (legacy frameworks), Oracle SQL/PL-SQL, and related technologies.
• Refactor and optimize legacy modules while preserving existing behavior and ensuring regression-free delivery.
• Participate in code reviews and ensure adherence to coding standards and secure coding practices.

Production Support & Incident Management

• Provide L2/L3 support for incidents, problems, and service requests across all applications in scope.
• Perform end-to-end analysis of issues (UI → business logic → data access → database) using logs, profilers, and SQL analysis.
• Perform root cause analysis for recurring problems and propose long-term fixes, not just workarounds.
• Work within defined SLAs for impact assessment, communication, and resolution, including handling priority incidents during non-standard hours if required.

Database & Reporting

• Develop and maintain Oracle SQL/PL-SQL objects (views, procedures, packages, triggers) used by the applications and reports.
• Support SQL Server–based reporting components, ensuring consistent data between Oracle transactional systems and reporting layers.
• Work with DBAs to investigate performance bottlenecks (slow queries, blocking, indexing, statistics, etc.).

Release & Change Management

• Prepare deployment packages, change scripts, and release notes for application and database changes.
• Coordinate promotion of changes across Dev / Test / Prod environments in line with change management processes.
• Use version control (Git/TFS or similar) for branching, merging, and maintaining stable baselines.

Stakeholder Collaboration & Documentation

• Work closely with onsite IT teams, business users, QA, and operations teams to clarify requirements and validate solutions.
• Document technical design, data flows, configuration details, and support runbooks for complex modules.
• Provide knowledge transfer and onboarding support to other team members as needed.

Required Experience

• 5–8+ years of experience in Application Development & Support in enterprise environments.
• Demonstrated experience in supporting long-running, business-critical legacy systems with complex business logic and data flows.
• Experience working in distributed onsite–offshore models with overlapping hours to US teams.

• School sales : Primary responsibility is to sell to schools and bring them onboard o Tie up with schools and onboard them so that we can offer the the comapny plan to the parents in the school
  • Negotiate and get into commercial agreements with schools o Upsell our other payment products in the schools

• Stakeholder Management in Schools:
  • Enable the company to liaison with the schools tied up with, for close to everything from meeting the parents, doing events etc.
  • Forge a strong relationship with the school management and principal and be their first port of call on anything to do with finances
• Team Building- Build a high quality sales team and lead it in that city

🔎 What are we looking for?

• Self-starter with a high sense of ownership → Comfortable to work with minimal supervision and do sales independently
• Ability to drive sales and closures → Have the capability to do standalone meetings with school management and drive closures
• Hungry to learn and grow → Passion to learn & be a better version of oneself; motivated to succeed
• Bias for action → Have the temperament to experiment and execute in uncertainty
• Hustler → Ability to generate resources to solve a problem
• Intellectual honesty → Always seeking and presenting truth irrespective of personal POV or beliefs
• Mission-oriented → Deeply care about delivering value and making an impact on customer’s lives

• 3+ years of doing b2b sales
• Entrepreneurial mindset - the ability to be able to crack school deals independently and work to get tangible results without too much handholding
• Willingness to be on the ground most of the time and doing field sales
• Relevant experience of selling to schools is desirable but not a requirement

• Becoming a part of the early core team
• Competitive salary plus ESOPs
• Work with colleagues from strong backgrounds & hungry to succeed
• Opportunity to interact with and learn from high-pedigree investors & mentors - o VCs: Elevation Capital (erstwhile SAIF Partners), Matrix Partners
• o Select angel investors: Kunal Shah, Nithin Kamat, Amit Ranjan 

About Us 

Rezo.ai is an AI-Powered Contact Centre that enables enterprises to enhance customer experience and boost revenue by automating and analyzing customer agent interactions across multiple channels including voice, email, chat/WhatsApp, and social, at the required scale, whilst training agents with minimal costs.

How do we do it 

Rezo’s AI-Powered contact center leverages ground-breaking technologies in AI, ML, ASR, NLP, RPA, and predictive intelligence to transform customer experience and reduce costs by automating, analyzing social media, whilst coaching them.

Overview

Database administrator (DBA) will be the performance, integrity and security of a database. You'll be involved in the planning and development of the database, as well as in troubleshooting any issues on behalf of the users.

Job Responsibilities:

• Monitoring system performance and identifying problems that arise.
• Install and maintain the performance of database servers.
• Develop processes for optimizing database security.
• Set and maintain database standards.
• Install, tune, implement and upgrade DBMS installations
• Write and deploy MYSQL patches
• Upgrade and improve application schema and data upgrades
• Manage database access.
• Performance tuning of database systems.
• Install, upgrade, and manage database applications.
• Diagnose and troubleshoot database errors.
• Recommend and implement emerging database technologies.
• Create and manage database reports, visualizations, and dashboards.
• Create automation for repeating database tasks.
• Be available for on-call support as needed.

Skills Required:

• A minimum of 3 years' experience as a database administrator.
• Strong and Proficiency in data manipulation languages, including MS SQL,
• Advanced knowledge of database security, backup and recovery, and performance monitoring standards
• Understanding of relational and dimensional data modelling
• Strong mathematical and statistical knowledge
• Excellent written and verbal communication skills
• Impeccable attention to detail

QA Manager (A) 

 ROLES AND RESPONSIBILITIES: 

·       Conducting manual and automated Mobile and Web testing that is well defined, planned, and executed 

·       Responsible for defining the automation framework (such as TestNG, BDD), creating the framework, and automating the test cases independently 

·       Has experience in GitLab for resource management and Jenkins for build creation and CI/CD 

·       Establishing automation QA strategy and best practices to support continuous development and integration 

·       Estimating, coordinating, directing testing for multiple products/projects 

·       Create clear, detailed, comprehensive, and well-structured test plans and automated test cases 

·       Perform and provide guidance/mentoring on API testing using SOAP UI or POSTMAN toolset 

·       Holding and facilitating automation and test case reviews with Agile team members 

·       Liaise with internal teams (e.g., developers and product managers) across multiple time zones to identify system requirements 

·       Stay up to date with new testing tools and test strategies 

Required Skills & Exp: 

·       8+ Years of Overall Experience in Software testing across different domains 

·       6+ years of automation experience in building and maintaining test automation frameworks within the Agile framework. 

·       Is well-versed with working in an agency environment with strong experience in Automation and Manual testing 

·       Has mandatory extensive exposure of testing Mobile Apps (iOS and Android) including relevant exposure of testing websites using Selenium (for web) and Appium (for mobiles) 

·       Strong knowledge of software QA methodologies, tools, and processes 

·       Has experience testing API’s and building automation test suites 

·       Experience in writing clear, concise, and comprehensive test plans and test cases 

·       Solid knowledge of SQL 

·       Experience working in an Agile/Scrum development process 

·       Experience with performance and/or security testing is a plus 

·       Excellent English, written, and verbal communication skills 

·       Effectively meet deadlines and troubleshoot issues while handling multiple priorities 

·       Strong problem solving and analytical skills with attention to detail 

·       Strong team player, willing to learn, and share experience/mentor with other team members and grow QA talent 

Job Summary
Profile : Content Writer

Exp: 2-6 yrs

Job Responsibilities
Develop highly effective original and SEO targeted contents.

Write blog and articles for our products and services.
Write scripts for video contents.
Write convincing answers on "Quora" related to our products and services.

Write copies for social media marketing.

Write "how to" articles / blog postings.
Write press releases related to our products and services.
Promote the company's products through social media channels using unique writing skills.
Collaborate with technical team to develop content plans.
Brain storming, writing and producing high quality content on a regular basis.

Job Skills

Impeccable communication skills, especially in writing. Ability to write clear, concise and correct English with a persuasive spin.
Must possess a good understanding of technology related products and services.

Should have the basic understanding of Keyword relevancy and keyword density and should also be familiar with Keyword placement and other SEO best practices.Quora answers and articles according to the requirements.
Should possess flexible writing style to address multiple target audiences.

Notice Period - 15 days - 1 Month

Location - Pune

Responsibilities:-

Posting technical job descriptions across various job portals
Source potential candidates on niche skills
Parse specialized skills and qualifications to screen IT and Engineering resumes
Perform pre-screening calls to analyse applicants’ abilities
Interview candidates combining various methods (e.g. structured interviews, technical assessments and behavioral questions)
Coordinate with the team leaders to forecast department goals and hiring needs
Craft and send personalized recruiting emails with current job openings to passive candidates
Completion of on-boarding formalities for the new hires
Conduct job and task analyses to document job duties and requirements
Keep up to date with new technological trends and products

Requirements:-

Proven work experience as a Technical Recruiter
Hands-on experience with various interview formats (e.g. phone, Skype and structured)
Technical expertise with an ability to understand and explain job requirements for IT / Engineering roles
Familiarity with Applicant Tracking Systems and resume databases
Thorough knowledge of sourcing techniques (e.g. social media recruiting and Boolean search)
Excellent verbal and written communication skills
Graduate / Post Graduate degree(s)

These role(s) are entitled to aggressive performance and target-based variables, as designed by the management.

Additional Details

Work Location – Assotech Business Cresterra, Sector 135, Noida
Shift Timings – 9:00 AM – 6:00 PM (IST) (Monday – Friday)